{"id":392649,"date":"2026-10-27T18:50:01","date_gmt":"2026-10-27T18:50:01","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/digachat\/"},"modified":"2026-10-28T19:39:06","modified_gmt":"2026-10-28T19:39:06","slug":"digachat","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/digachat\/","author":23592846,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"0.5.4","stable_tag":"0.5.4","tested":"7.1.4","requires":"6.3","requires_php":"7.4","requires_plugins":null,"header_name":"DigaChat","header_author":"Batlle","header_description":"Asistente con inteligencia artificial para tu web: en tiendas WooCommerce responde sobre productos, precios, stock, env\u00edos y el estado de los pedidos, con su seguimiento; en webs de servicios, sobre lo que ofreces. A cualquier hora. 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It is built for Spanish-speaking businesses in Spain and Latin America: the chat interface is in Spanish, and also in Catalan, Galician and Basque, and the assistant replies to each visitor in their own language.<\/p>\n\n<ul>\n<li>Searches your catalogue in real time: products, prices, sales and stock.<\/li>\n<li>Answers questions about shipping, payment, returns and warranty using the information you give it.<\/li>\n<li>Replies in the visitor's language (Spanish, Catalan, Valencian, Galician, Basque and others) and addresses customers formally or informally, as you prefer. The chat texts follow the language of the page or the visitor's browser.<\/li>\n<li>Works on service websites without a shop too: it answers with the information about your business.<\/li>\n<li>Does not make things up: if it does not know something, it refers the visitor to your contact email.<\/li>\n<li>Order lookup and shipment tracking on paid plans: with the order number and the purchase email, the assistant explains the order status, dates, products and tracking link.<\/li>\n<li>Optional link in the chat to continue on WhatsApp and the option to email the conversation to the visitor.<\/li>\n<li>Set up in minutes, no technical knowledge needed.<\/li>\n<\/ul>\n\n<h4>Plans<\/h4>\n\n<ul>\n<li>Free: 50 conversations in total, to try the assistant on your website.<\/li>\n<li>DigaChat (35 \u20ac per month + VAT): 500 conversations per month, with order lookup and shipment tracking.<\/li>\n<li>DigaChat Sales (119 \u20ac per month + VAT): 1,500 conversations per month across the website and WhatsApp, the assistant on the store's WhatsApp (coming soon) and abandoned cart recovery with the DigaChat Sales add-on, available from digachat.com.<\/li>\n<\/ul>\n\n<p>No commitment. A conversation is all the messages from the same visitor within 24 hours. When the limit is reached, the chat stays visible and shows your contact details.<\/p>\n\n<h4>External service<\/h4>\n\n<p>This plugin connects to the DigaChat service (https:\/\/api.digachat.com), operated by Compas 1010 S.L., which generates the assistant's answers with artificial intelligence. Without this service the plugin does not answer. The connection is only made after the site administrator enters an email address, accepts the terms of service and clicks \u00abConectar la web\u00bb (Connect the website).<\/p>\n\n<p>What data is sent and when:<\/p>\n\n<ul>\n<li>When connecting the website: the site URL, the platform (WordPress or WooCommerce) and the email address entered.<\/li>\n<li>When saving the assistant settings: the assistant's name, the welcome message, the business information written by the administrator (shipping, payment, returns\u2026), the form of address, the usual delivery time and the notification email.<\/li>\n<li>With each chat message: the text written by the visitor and an anonymous session identifier. To search products, the service reads the public part of the catalogue (WooCommerce Store API).<\/li>\n<li>If a customer asks about an order: the service asks the store for that order using the order number and email given by the customer, and only receives its status, dates, products, shipment tracking and the notes sent to the customer when both match.<\/li>\n<li>If a visitor asks the business to contact them personally: their name, email and, if given, phone number, which the service sends to the business by email.<\/li>\n<li>If a visitor asks to receive the conversation by email: their email address, used only for that email.<\/li>\n<li>To show usage in the dashboard: the site key.<\/li>\n<\/ul>\n\n<p>Conversations are kept for a maximum of 12 months. The service uses the following data processors: n8n GmbH (automation), Anthropic PBC and Google (AI models; Google translates the answers when the visitor writes in a language other than Spanish) and Axarnet (hosting).<\/p>\n\n<ul>\n<li>Terms of service: https:\/\/digachat.com\/condiciones\/<\/li>\n<li>Privacy policy: https:\/\/digachat.com\/privacidad\/<\/li>\n<\/ul>\n\n<p>Paid plans are purchased on Stripe (Stripe, Inc.). The \u00abContratar\u00bb buttons in the \u00abUso y planes\u00bb tab open a Stripe payment page in a new tab, only when the administrator clicks them; the link carries the account reference and the account email so the payment is applied to this website. Card details go directly to Stripe and never pass through the plugin or the DigaChat service. Customers with a subscription manage it (invoices, card, plan changes, cancellation) in the Stripe customer portal. Stripe terms: https:\/\/stripe.com\/legal\/ssa \u00b7 Stripe privacy policy: https:\/\/stripe.com\/privacy<\/p>\n\n<p>The WhatsApp link in the chat opens wa.me (WhatsApp, by Meta) only when the visitor clicks it. Shipment tracking links go to each carrier's website (Correos, DHL, UPS, 17TRACK\u2026) only when the customer opens them.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Install and activate the plugin.<\/li>\n<li>Go to DigaChat in the admin menu.<\/li>\n<li>Enter your email, accept the terms of service and click \u00abConectar la web\u00bb.<\/li>\n<li>In the \u00abAsistente\u00bb tab, review the business information and save.<\/li>\n<li>The chat starts in test mode: only administrators see it. When you are happy with the answers, untick \u00abMostrar el chat solo a los administradores\u00bb in the \u00abAsistente\u00bb tab and save.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20woocommerce%3F\"><h3>Do I need WooCommerce?<\/h3><\/dt>\n<dd><p>Only if you want the assistant to search your catalogue. On a service website, choose \u00abWeb de servicios\u00bb and the assistant answers with the information about your business.<\/p><\/dd>\n<dt id=\"what%20happens%20when%20the%20plan%20limit%20is%20reached%3F\"><h3>What happens when the plan limit is reached?<\/h3><\/dt>\n<dd><p>The chat stays visible and shows your contact details. On the Free plan the 50 conversations are in total; on paid plans the limit renews every month.<\/p><\/dd>\n<dt id=\"which%20languages%20does%20it%20support%3F\"><h3>Which languages does it support?<\/h3><\/dt>\n<dd><p>The plugin interface and the chat are in Spanish, for businesses in Spain and Latin America, with chat texts also in Catalan, Galician and Basque. The assistant replies to each visitor in the language they write in.<\/p><\/dd>\n<dt id=\"where%20is%20abandoned%20cart%20recovery%3F\"><h3>Where is abandoned cart recovery?<\/h3><\/dt>\n<dd><p>In the DigaChat Sales add-on, available from digachat.com with the DigaChat Sales plan.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>0.5.4<\/h4>\n\n<ul>\n<li>\u00abContratar\u00bb opens the Stripe payment page for the plan, with the account already identified. The plan is activated automatically once the payment is completed.<\/li>\n<li>Websites with a subscription see \u00abCambiar a\u2026\u00bb and a link to manage the subscription (invoices, card, plan changes or cancellation) in the Stripe customer portal.<\/li>\n<li>On the DigaChat Sales plan, the \u00abUso y planes\u00bb tab offers the download of the DigaChat Sales add-on when it is not installed.<\/li>\n<li>Readme: Stripe added to the external services section.<\/li>\n<\/ul>\n\n<h4>0.5.3<\/h4>\n\n<ul>\n<li>While test mode is on, the settings page shows a notice: only administrators see the chat, and how to open it to visitors.<\/li>\n<li>Readme: test mode step in the installation and wording for service websites.<\/li>\n<\/ul>\n\n<h4>0.5.2<\/h4>\n\n<ul>\n<li>The order lookup endpoint checks the site key in its permission callback.<\/li>\n<li>After connecting, the chat starts in test mode (visible only to administrators), as the confirmation message says.<\/li>\n<li>Inline CSS is now added with wp_add_inline_style(), on the front end and on the settings page.<\/li>\n<li>The site verification endpoint no longer returns the registration token: it only confirms whether the token sent by the service matches, and it can be used once.<\/li>\n<li>Removed the separate green WhatsApp button on mobile. Visitors continue on WhatsApp from the link inside the chat, on computers and on mobile.<\/li>\n<li>\u00abHide other floating WhatsApp buttons\u00bb now applies on mobile too, since the chat already offers WhatsApp.<\/li>\n<\/ul>\n\n<h4>0.5.1<\/h4>\n\n<ul>\n<li>The chat script carries the version in its file name, so browsers and caches that strip query strings always load the new version after an update.<\/li>\n<li>Translator comments for all strings with placeholders.<\/li>\n<\/ul>\n\n<h4>0.5.0<\/h4>\n\n<ul>\n<li>Abandoned cart recovery moves to the DigaChat Sales add-on. Saved carts and settings are kept when it is installed.<\/li>\n<li>Removed the \u00abDigaChat\u00bb credit link from the Free plan.<\/li>\n<li>Plan limits: 50 conversations in total on Free and 1,500 per month on DigaChat Sales.<\/li>\n<li>The readme details what data is sent to the service and when.<\/li>\n<li>The conversation is kept when moving between pages; links to the store's own products open in the same tab.<\/li>\n<li>Languages: chat texts in Catalan, Galician or Basque when the page is in that language or the visitor's browser prefers it; the conversation email is sent in the customer's language.<\/li>\n<\/ul>\n\n<h4>0.4.0 \u2013 0.4.9<\/h4>\n\n<ul>\n<li>Order lookup and shipment tracking in the chat, usual delivery time, shipment tracking box in the order screen, conversation by email, WhatsApp button and compatibility with caching and optimisation plugins.<\/li>\n<\/ul>\n\n<h4>0.1.0 \u2013 0.3.0<\/h4>\n\n<ul>\n<li>First versions: connection, assistant settings, usage dashboard, chat on the website, service websites, formal or informal address, contact collection and test mode.<\/li>\n<\/ul>","raw_excerpt":"AI chatbot for WooCommerce and service websites in Spanish, also in Catalan, Galician and Basque: answers about products, stock, shipping and orders.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/392649","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=392649"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/isidre"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=392649"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=392649"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=392649"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=392649"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=392649"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=392649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}