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Readers find answers in seconds with instant search, and you see exactly which articles help and what people searched for but couldn't find.<\/p>\n\n<p>Set it up in two minutes, write in the block editor you already know, and keep everything on your own site.<\/p>\n\n<ul>\n<li>\ud83d\udd0d <strong>Instant search that ranks<\/strong>: results as readers type, typo suggestions, and partial-word matching.<\/li>\n<li>\ud83d\uddc2\ufe0f <strong>Drag-and-drop structure<\/strong>: nest articles three levels deep and reorder everything from one screen.<\/li>\n<li>\ud83d\udcc8 <strong>Insights that suggest actions<\/strong>: failed searches, helpful votes, and a one-click <strong>Create article<\/strong> for missing topics.<\/li>\n<li>\ud83e\udde9 <strong>Multiple knowledge bases, free<\/strong>: one docs site for several products, teams, or audiences.<\/li>\n<li>\u270d\ufe0f <strong>Blocks made for docs<\/strong>: callouts, steps, code snippets, tabs, FAQs, and lightbox screenshots.<\/li>\n<li>\ud83d\udd12 <strong>Private and role-based articles<\/strong>: public, logged-in only, or chosen roles.<\/li>\n<li>\ud83c\udfa8 <strong>Fits any theme<\/strong>: block and classic themes, light and dark mode, your brand colour.<\/li>\n<\/ul>\n\n<h4>\ud83d\udc65 Who is Helpora for?<\/h4>\n\n<ul>\n<li><strong>Product and plugin makers<\/strong>: user guides, getting-started docs, and release notes.<\/li>\n<li><strong>SaaS and support teams<\/strong>: a self-service help center that answers repeat questions before they reach your inbox.<\/li>\n<li><strong>Companies and agencies<\/strong>: an internal wiki or team handbook, visible only to logged-in staff or chosen roles.<\/li>\n<li><strong>Stores and services<\/strong>: an FAQ and help pages for shipping, returns, and accounts.<\/li>\n<\/ul>\n\n<h4>\ud83d\udd0d Search that ranks<\/h4>\n\n<ul>\n<li>A dedicated search index that weights titles over headings over body text.<\/li>\n<li>Instant results as readers type, grouped by category, with matched words highlighted.<\/li>\n<li>Finds partial words (\"inst\" finds \"Installation\") and suggests fixes for typos.<\/li>\n<li>Works without JavaScript, and never shows restricted articles to the wrong reader.<\/li>\n<\/ul>\n\n<h4>\ud83d\udcc8 Insights that suggest actions<\/h4>\n\n<ul>\n<li>Views, searches, and \"Was this helpful?\" votes, stored on your own site.<\/li>\n<li><strong>Failed searches<\/strong> shows what readers looked for and didn't find, with a one-click <strong>Create article<\/strong>.<\/li>\n<li>Searches that found results nobody opened, a sign a title doesn't use readers' words.<\/li>\n<li>Export any report to CSV.<\/li>\n<li>No IP addresses, accounts, or browser details are stored.<\/li>\n<\/ul>\n\n<h4>\ud83d\uddc2\ufe0f Structure you can drag<\/h4>\n\n<ul>\n<li>Articles nest three levels deep and reorder from one tree screen, by mouse or keyboard.<\/li>\n<li>Categories and tags, with icons and colours, for the docs home.<\/li>\n<li><strong>Spaces<\/strong>: separate knowledge bases on one site, each with its own docs home, categories, and search.<\/li>\n<li>Quick edit for title, slug, status, categories, visibility, and attachments without opening the editor.<\/li>\n<\/ul>\n\n<h4>\ud83c\udf10 Docs pages that fit your theme, and search engines<\/h4>\n\n<ul>\n<li>A docs home (cards, list, or full tree) you edit like any page, plus category pages and article pages with a docs tree, breadcrumbs, table of contents, and previous\/next links.<\/li>\n<li>Works with block themes and classic themes, and every template can be overridden from your theme.<\/li>\n<li>Light, dark, or automatic colour mode, with your brand colour.<\/li>\n<li>Clean URLs, and structured data search engines understand: <code>TechArticle<\/code>, <code>BreadcrumbList<\/code>, and <code>FAQPage<\/code>.<\/li>\n<li>Accessible: keyboard navigation, screen-reader labels, and contrast checked in both modes.<\/li>\n<\/ul>\n\n<h4>\u270d\ufe0f Blocks for writing docs<\/h4>\n\n<ul>\n<li><strong>Callout:<\/strong> Note, Tip, Important, Warning, and Danger boxes.<\/li>\n<li><strong>Steps:<\/strong> numbered steps that renumber themselves.<\/li>\n<li><strong>Code Snippet:<\/strong> a filename, language label, optional line numbers, and one-click copy (each can be turned off).<\/li>\n<li><strong>Tabs:<\/strong> per-OS or per-plan instructions; readers' choices carry across pages.<\/li>\n<li><strong>FAQ:<\/strong> questions that open on click, marked up for search engines.<\/li>\n<li><strong>Lightbox Image:<\/strong> a screenshot readers can click to see full size, with an optional frame and caption.<\/li>\n<li><strong>Docs Gallery:<\/strong> several screenshots in a tidy 1\u20134 column grid; readers open any one full size and page through the rest.<\/li>\n<\/ul>\n\n<p>Plus five article starters (How-to, Troubleshooting, FAQ, Reference, Release notes), one click away from the <strong>Doc starters<\/strong> button at the top of the editor. Everything is saved as plain HTML, so your content stays readable even without Helpora.<\/p>\n\n<h4>\ud83e\uddf1 Blocks and shortcodes for any page<\/h4>\n\n<p>Five blocks for building pages around your docs, with live previews: Docs Search, Docs Categories, Docs Articles, Docs Breadcrumbs, and Table of Contents. Each has a matching shortcode: <code>[helpora_search]<\/code>, <code>[helpora_categories]<\/code>, <code>[helpora_articles]<\/code>, <code>[helpora_breadcrumbs]<\/code>, <code>[helpora_toc]<\/code>.<\/p>\n\n<h4>\ud83d\udd12 Who can read what<\/h4>\n\n<p>Each article can be public, for logged-in users only, or for chosen roles. Restricted articles are hidden everywhere: listings, search, feeds, the REST API, and sitemaps.<\/p>\n\n<h4>\ud83d\udee0\ufe0f For developers<\/h4>\n\n<p>Template overrides from your theme, actions and filters for search, analytics, access, structured data, and templates, and WP-CLI commands (<code>wp helpora reindex<\/code>, <code>wp helpora search<\/code>).<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Install Helpora from <strong>Plugins \u2192 Add New<\/strong>, or upload the zip.<\/li>\n<li>Activate it. A notice offers a two-minute setup in three steps: where your docs live, a starter structure (product docs, internal handbook, or FAQ), and your colours.<\/li>\n<li>Your docs are at <code>\/docs\/<\/code>. Arrange them under <strong>Helpora \u2192 Structure<\/strong>.<\/li>\n<\/ol>\n\n<p>From the command line: <code>wp helpora reindex<\/code> rebuilds the search index, and <code>wp helpora search \"query\"<\/code> tests ranking.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"can%20i%20have%20more%20than%20one%20knowledge%20base%3F\"><h3>Can I have more than one knowledge base?<\/h3><\/dt>\n<dd><p>Yes, for free. Turn on <strong>Use spaces<\/strong> under <strong>Helpora \u2192 Settings \u2192 General<\/strong>, and each product or team gets its own docs home, categories, and search.<\/p><\/dd>\n<dt id=\"can%20i%20make%20a%20private%20or%20internal%20knowledge%20base%3F\"><h3>Can I make a private or internal knowledge base?<\/h3><\/dt>\n<dd><p>Yes. Make any article visible to logged-in users only, or to chosen roles, for an internal wiki or staff handbook. Restricted articles are hidden from search, listings, feeds, the REST API, and sitemaps.<\/p><\/dd>\n<dt id=\"is%20helpora%20good%20for%20seo%3F\"><h3>Is Helpora good for SEO?<\/h3><\/dt>\n<dd><p>Articles get clean URLs, breadcrumbs, and structured data (<code>TechArticle<\/code>, <code>BreadcrumbList<\/code>, and <code>FAQPage<\/code> for question-style articles), and public articles appear in your site's sitemap.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20my%20theme%3F\"><h3>Does it work with my theme?<\/h3><\/dt>\n<dd><p>Yes, with block themes and classic themes. Helpora uses your theme's header, footer, and fonts. To change a template, copy it from the plugin's <code>templates\/<\/code> folder into a <code>helpora\/<\/code> folder in your theme.<\/p><\/dd>\n<dt id=\"do%20i%20need%20to%20configure%20search%3F\"><h3>Do I need to configure search?<\/h3><\/dt>\n<dd><p>No. Articles are indexed as you save them. If your database doesn't support full-text indexes, Helpora uses a slower matching method automatically.<\/p><\/dd>\n<dt id=\"is%20analytics%20data%20sent%20anywhere%3F\"><h3>Is analytics data sent anywhere?<\/h3><\/dt>\n<dd><p>No. Everything is stored in your own database. Raw events are deleted after the retention period (90 days by default). Daily totals are kept.<\/p><\/dd>\n<dt id=\"what%20happens%20to%20my%20articles%20if%20i%20deactivate%20the%20plugin%3F\"><h3>What happens to my articles if I deactivate the plugin?<\/h3><\/dt>\n<dd><p>Nothing. Content, settings, and data stay. Deleting the plugin also keeps everything, unless you first turn on <strong>Settings \u2192 Advanced \u2192 Delete data on uninstall<\/strong>.<\/p><\/dd>\n<dt id=\"can%20i%20translate%20it%3F\"><h3>Can I translate it?<\/h3><\/dt>\n<dd><p>Yes. All text is translatable; a template is in <code>languages\/helpora.pot<\/code>.<\/p><\/dd>\n<dt id=\"where%20is%20the%20source%20code%20for%20the%20javascript%3F\"><h3>Where is the source code for the JavaScript?<\/h3><\/dt>\n<dd><p>In the plugin's <code>src\/<\/code> folder. The files in <code>build\/<\/code> are compiled from it with <code>@wordpress\/scripts<\/code>: run <code>npm install<\/code>, then <code>npm run build<\/code>. The open-source libraries included in the build, and their licences, are listed in <code>third-party-licenses.txt<\/code>.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>First release: articles with nesting and visibility; the Structure, Articles, Categories, Tags, Insights, and Settings screens; docs templates for block and classic themes; instant search with its own index; analytics with failed-search reports; helpfulness votes; a setup wizard.<\/li>\n<li>Blocks: five for building docs pages (with matching shortcodes) and seven for writing them: Callout, Steps, Code Snippet, Tabs, FAQ, Lightbox Image, and Docs Gallery, plus five article starters.<\/li>\n<\/ul>","raw_excerpt":"Build a docs site, knowledge base, or FAQ in WordPress, with instant search and insights into what readers can't find.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/392186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=392186"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/sandcircuit"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=392186"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=392186"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=392186"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=392186"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=392186"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=392186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}