{"id":391210,"date":"2026-10-29T12:38:01","date_gmt":"2026-10-29T12:38:01","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/simplyboost-chat\/"},"modified":"2026-10-29T12:37:26","modified_gmt":"2026-10-29T12:37:26","slug":"simplyboost-chat","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/simplyboost-chat\/","author":23590925,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.1.0","stable_tag":"1.1.0","tested":"7.1.4","requires":"5.0","requires_php":"7.2","requires_plugins":null,"header_name":"SimplyBoost Chat","header_author":"SimplyBoost","header_description":"Add your SimplyBoost AI chat assistant to your site. 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It answers visitors' questions around the clock from your own website\npages, documents and FAQs, replies in the language the visitor writes in,\nand passes the conversation to a person on your team when it should.<\/p>\n\n<p>Setup takes a minute: install the plugin, paste your Bot ID under\nSettings \u2192 SimplyBoost Chat, and the chat bubble appears on every page.\nNo theme editing and no code.<\/p>\n\n<h4>What the assistant does<\/h4>\n\n<ul>\n<li><strong>Answers from your own knowledge.<\/strong> Add your website, PDFs, documents\nand FAQs in the SimplyBoost dashboard. Answers come from that content, not\nfrom guesses, and the assistant says so when it does not know.<\/li>\n<li><strong>Speaks your visitors' language.<\/strong> Visitors can write in English, German,\nDutch, Spanish, French and many other languages, and get their answer in\nthe same language.<\/li>\n<li><strong>Hands over to a person.<\/strong> When a visitor asks for a person, or the\nquestion needs one, the chat becomes a ticket for your team, with an alert\nby email or Slack.<\/li>\n<li><strong>Captures leads.<\/strong> A short contact form appears when a visitor is ready,\nfor example when asking about prices or a demo.<\/li>\n<li><strong>Shows what it could not answer.<\/strong> The Missing answers list collects the\nquestions your content does not cover yet, so you can add the answer once.<\/li>\n<li><strong>Sends your own wording when you want.<\/strong> Approved answers are sent word\nfor word for the questions you choose.<\/li>\n<\/ul>\n\n<h4>Built for<\/h4>\n\n<ul>\n<li>Customer service and support teams who want fewer repeat questions.<\/li>\n<li>Product specialists: questions about products, specifications and manuals.<\/li>\n<li>Shops, service businesses, dealers and agencies running WordPress sites.<\/li>\n<\/ul>\n\n<h4>Works with your site<\/h4>\n\n<ul>\n<li>Works with any theme and page builder.<\/li>\n<li>The widget script loads asynchronously, so it does not hold up your page.<\/li>\n<li>Colours, greeting, position and font are set in your SimplyBoost dashboard\nand show up without changing the plugin.<\/li>\n<li>Switch the widget off and on without uninstalling.<\/li>\n<li>The same assistant can also answer on WhatsApp, Instagram and Facebook\nMessenger, connected from the SimplyBoost dashboard.<\/li>\n<\/ul>\n\n<p>A SimplyBoost account is required: the assistant, its knowledge and its\nlook are set up in your SimplyBoost dashboard, which includes a 7-day free\ntrial. The chat window shows a small \"Powered by SimplyBoost\" label, drawn by\nthe SimplyBoost service; your plan can remove it. The plugin itself adds\nnothing else to your pages.<\/p>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects your site to SimplyBoost, a third-party AI chat\nservice, to load and run the chat widget. This is required for the plugin\nto function.<\/p>\n\n<p>What is sent, and when:<\/p>\n\n<ul>\n<li>On every page where the widget is enabled, the widget script is loaded\nfrom https:\/\/get.simplyboost.io\/widget.js, and your configured Bot ID is\nincluded so the correct chatbot loads.<\/li>\n<li>When a visitor opens the chat and sends a message, that message (and any\ndetails the visitor chooses to provide, such as name or email) is sent to\nthe SimplyBoost API at https:\/\/get-api.simplyboost.io to generate the\nreply. The visitor's IP\/browser may be processed by SimplyBoost as part\nof serving the chat, per SimplyBoost's privacy policy.<\/li>\n<li>No WordPress admin credentials are ever sent.<\/li>\n<\/ul>\n\n<p>This service is provided by SimplyBoost (https:\/\/simplyboost.io). Your use\nof it is subject to:<\/p>\n\n<ul>\n<li>Terms of Service: https:\/\/get.simplyboost.io\/terms-of-service<\/li>\n<li>Privacy Policy: https:\/\/get.simplyboost.io\/privacy-policy<\/li>\n<li>Sub-processors: https:\/\/get.simplyboost.io\/sub-processors<\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>In WordPress, go to Plugins \u2192 Add New and search for \"SimplyBoost Chat\",\nor upload the plugin .zip under Plugins \u2192 Add New \u2192 Upload Plugin.<\/li>\n<li>Click Install Now, then Activate.<\/li>\n<li>Go to Settings \u2192 SimplyBoost Chat.<\/li>\n<li>Paste your Bot ID (in your SimplyBoost dashboard under Channels, then\nWebsite) and click Save Changes.<\/li>\n<li>Open your site: the chat bubble appears within a few seconds.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"what%20is%20simplyboost%20chat%3F\"><h3>What is SimplyBoost Chat?<\/h3><\/dt>\n<dd><p>It is the WordPress plugin for SimplyBoost, an AI chatbot for customer\nservice and product questions. The plugin places the SimplyBoost chat widget\non your site; the assistant itself is set up in the SimplyBoost dashboard.<\/p><\/dd>\n<dt id=\"is%20it%20free%3F\"><h3>Is it free?<\/h3><\/dt>\n<dd><p>The plugin is free. The assistant runs on a SimplyBoost plan, which starts\nwith a 7-day free trial.<\/p><\/dd>\n<dt id=\"where%20does%20the%20assistant%20get%20its%20answers%3F\"><h3>Where does the assistant get its answers?<\/h3><\/dt>\n<dd><p>From the knowledge you add in the SimplyBoost dashboard: your website pages,\nuploaded files such as PDFs, and your own FAQs. When that content does not\ncover a question, the assistant says so and can offer your team instead of\nmaking up an answer.<\/p><\/dd>\n<dt id=\"which%20languages%20does%20it%20support%3F\"><h3>Which languages does it support?<\/h3><\/dt>\n<dd><p>The assistant replies in the language the visitor writes in, including\nEnglish, German, Dutch, Spanish and French. You can also fix one reply\nlanguage for your assistant. The chat window's own labels are translated into\nEnglish, German, Dutch, Spanish and French.<\/p><\/dd>\n<dt id=\"can%20a%20visitor%20talk%20to%20a%20person%3F\"><h3>Can a visitor talk to a person?<\/h3><\/dt>\n<dd><p>Yes. The assistant hands the conversation to your team when the visitor asks\nfor it or the question needs a person. Your team answers from the SimplyBoost\ninbox and is alerted by email or Slack.<\/p><\/dd>\n<dt id=\"does%20it%20slow%20down%20my%20site%3F\"><h3>Does it slow down my site?<\/h3><\/dt>\n<dd><p>The widget script loads asynchronously in the footer, after your page\ncontent, so it does not block your page from showing.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20woocommerce%3F\"><h3>Does it work with WooCommerce?<\/h3><\/dt>\n<dd><p>The chat appears on every page of your site, including WooCommerce shop and\nproduct pages. This plugin does not read your WooCommerce data.<\/p><\/dd>\n<dt id=\"where%20do%20i%20find%20my%20bot%20id%3F\"><h3>Where do I find my Bot ID?<\/h3><\/dt>\n<dd><p>In your SimplyBoost dashboard, open Channels, then Website, choose WordPress\nand select Copy Bot ID.<\/p><\/dd>\n<dt id=\"the%20widget%20isn%27t%20showing\"><h3>The widget isn't showing<\/h3><\/dt>\n<dd><p>Make sure \"Display the chat widget on my site\" is checked and a valid\nBot ID is saved. Some caching plugins require clearing the cache after\nsaving.<\/p><\/dd>\n<dt id=\"can%20i%20change%20the%20colours%20or%20greeting%3F\"><h3>Can I change the colours or greeting?<\/h3><\/dt>\n<dd><p>Yes, in your SimplyBoost dashboard (Widget page), not in this plugin.<\/p><\/dd>\n<dt id=\"what%20data%20does%20it%20collect%3F\"><h3>What data does it collect?<\/h3><\/dt>\n<dd><p>The plugin stores only your Bot ID and two settings in WordPress. Chat\nmessages are handled by SimplyBoost as described under External services and\nin the SimplyBoost privacy policy.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.1.0<\/h4>\n\n<ul>\n<li>The widget script is loaded with wp_enqueue_script.<\/li>\n<li>A Bot ID must be a valid ID, and the advanced widget origin must be https.<\/li>\n<li>Deleting the plugin removes its settings.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release: Bot ID settings page + automatic footer injection.<\/li>\n<\/ul>","raw_excerpt":"AI chatbot for customer service. 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