First release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3756262,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3756262,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256},"icon.svg":{"filename":"icon.svg","revision":3756262,"resolution":false,"location":"assets","locale":false}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3756262,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3756262,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3756262,"resolution":"1","location":"assets","locale":"","width":1280,"height":720},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3756262,"resolution":"2","location":"assets","locale":"","width":1280,"height":720},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3756262,"resolution":"3","location":"assets","locale":"","width":1280,"height":720},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3756262,"resolution":"4","location":"assets","locale":"","width":1280,"height":720},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3756262,"resolution":"5","location":"assets","locale":"","width":1280,"height":720}},"screenshots":{"1":"The settings tab: the rule in one sentence, the status of the daily check and the steps.","2":"Which orders count: the shipped signal, waiting statuses, excluded shipping methods and start date.","3":"The preview: orders due now and orders waiting for a later step.","4":"The first notice in the WooCommerce email settings.","5":"An order note written for each email sent."}},"plugin_section":[],"plugin_tags":[56975,13827,4906,3546,286],"plugin_category":[45],"plugin_contributors":[283687],"plugin_business_model":[],"class_list":["post-388283","plugin","type-plugin","status-publish","hentry","plugin_tags-backorder","plugin_tags-delivery","plugin_tags-notifications","plugin_tags-shipping","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-ykamanin","plugin_committers-ykamanin"],"banners":{"banner":"https:\/\/ps.w.org\/opuswerk-delivery-delay-notices-for-woocommerce\/assets\/banner-772x250.png?rev=3756262","banner_2x":"https:\/\/ps.w.org\/opuswerk-delivery-delay-notices-for-woocommerce\/assets\/banner-1544x500.png?rev=3756262","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":"https:\/\/ps.w.org\/opuswerk-delivery-delay-notices-for-woocommerce\/assets\/icon.svg?rev=3756262","icon":"https:\/\/ps.w.org\/opuswerk-delivery-delay-notices-for-woocommerce\/assets\/icon.svg?rev=3756262","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/opuswerk-delivery-delay-notices-for-woocommerce\/assets\/screenshot-1.png?rev=3756262","caption":"The settings tab: the rule in one sentence, the status of the daily check and the steps."},{"src":"https:\/\/ps.w.org\/opuswerk-delivery-delay-notices-for-woocommerce\/assets\/screenshot-2.png?rev=3756262","caption":"Which orders count: the shipped signal, waiting statuses, excluded shipping methods and start date."},{"src":"https:\/\/ps.w.org\/opuswerk-delivery-delay-notices-for-woocommerce\/assets\/screenshot-3.png?rev=3756262","caption":"The preview: orders due now and orders waiting for a later step."},{"src":"https:\/\/ps.w.org\/opuswerk-delivery-delay-notices-for-woocommerce\/assets\/screenshot-4.png?rev=3756262","caption":"The first notice in the WooCommerce email settings."},{"src":"https:\/\/ps.w.org\/opuswerk-delivery-delay-notices-for-woocommerce\/assets\/screenshot-5.png?rev=3756262","caption":"An order note written for each email sent."}],"raw_content":"\n
A customer pays, and then hears nothing. The goods are late: a supplier backorder, an item\nmade to order, a busy season. No shipping label exists yet, so no tracking email goes out.\nAfter a week or two the customer asks \"where is my order?\", opens a payment dispute or\nleaves a poor review. One honest email would have prevented all three.<\/p>\n\n
WooCommerce sends emails when something happens to an order. \"Nothing happened\" is not an\nevent, so nothing is sent. This plugin closes that gap.<\/p>\n\n
The rule, in one sentence<\/strong><\/p>\n\n Every morning the plugin looks at paid orders that are still waiting to ship; if an order\nhas no tracking 12 days after payment, the customer gets a first notice, 7 days later a\nsecond one, and 7 days after that your staff get an alert to contact the customer, unless\nthe order has shipped in the meantime. All three numbers are yours to change.<\/p>\n\n What it does<\/strong><\/p>\n\n The default emails are friendly and honest, and they promise no delivery date. If you know\na date, add it in the email settings.<\/p>\n\n For shops in Germany, Austria and Switzerland<\/strong><\/p>\n\n A delivery delay (Lieferverz\u00f6gerung) is where shops lose trust fastest, and the customer\nnotice is a matter of good service. A complete German translation is available, in the\nformal (Sie) and the informal (du) form. WordPress loads it from translate.wordpress.org.\nUntil the language pack is published there, German shops see the English text and can\nchange the email texts in the WooCommerce email settings.<\/p>\n\n What it deliberately does not do<\/strong><\/p>\n\n It does not phone home, does not require an account, and does not hold a feature back for a\npaid tier. It is not a legal tool: whether and how you must inform customers about a delay\nis a question for your legal advisor.<\/p>\n\n For developers<\/strong><\/p>\n\n Add a tracking source with the An order is considered when it is paid, sits in a waiting status (by default \"Processing\" or\n\"On hold\"), has a shipping method other than pickup, and was paid on or after the start\ndate. The first notice goes out once the order has gone the set number of days (default 12)\nafter payment without tracking. The second notice follows the set number of days after the\nfirst (default 7), and the staff alert the set number of days after the second (default 7).\nThe check runs once a day, in the early morning of your site's time zone.<\/p><\/dd>\n Whatever you choose under \"Shipped signal\": tracking from Advanced Shipment Tracking,\nWooCommerce Shipment Tracking or Shiptastic, a value in an order meta key of your choice,\nor the order leaving the waiting statuses. \"Detect automatically\" picks the tracking plugin\nit finds. If the tracking plugin you chose is deactivated later, the plugin pauses and tells\nyou on every admin screen, instead of emailing every open order.<\/p><\/dd>\n No. Only orders paid after the first activation are considered. To include older orders,\nset an earlier start date on the settings tab; the preview shows how many notices that\nwould send.<\/p><\/dd>\n Advanced Shipment Tracking (free and Pro), WooCommerce Shipment Tracking and Shiptastic for\nWooCommerce, which also provides the shipments of Germanized. For other plugins that store\nthe tracking number in the order, choose \"An order meta key\" and enter that key, for\nexample That step is passed over and the next one keeps its date. With the first notice disabled,\nthe second notice still goes out 19 days after payment with the default settings. If the\ncustomer has no email address, the customer notices are passed over the same way.<\/p><\/dd>\n The site's admin email address by default. Enter one or more other addresses under\nWooCommerce, Settings, Emails, \"Delivery delay: alert to staff\".<\/p><\/dd>\n Yes. The \"Preview\" section of the settings tab lists every order that is due now or waiting\nfor a later step, with the date. On the command line, Yes. Yes. It reads and writes orders only through the WooCommerce order API and declares\ncompatibility with High-Performance Order Storage.<\/p><\/dd>\n No. The plugin makes no external requests of its own. Its emails go through WooCommerce\nand your site's normal mail setup.<\/p><\/dd>\n Its settings, the settings of its three emails, its scheduled actions and the send records\nit stored on orders. The order notes stay, because they are part of each order's history.<\/p><\/dd>\n\n<\/dl>\n\n\n\n
opusdd_tracking_adapters<\/code> filter, add or change steps with\n opusdd_steps, leave orders out with opusdd_skip_reason<\/code>, move a due date with\n opusdd_step_due_at, and react to a send with the opusdd_step_sent<\/code> action. The full list\nis in the plugin's source.<\/p>\n\n\n\n
\n
When exactly is an email sent?<\/h3><\/dt>\n
What counts as \"shipped\"?<\/h3><\/dt>\n
Will it email all my old open orders when I activate it?<\/h3><\/dt>\n
Which tracking plugins are supported?<\/h3><\/dt>\n
ywot_tracking_code<\/code> for YITH WooCommerce Order Tracking or _wot_tracking_number<\/code>\nfor Orders Tracking for WooCommerce.<\/p><\/dd>\nWhat happens if I disable one of the emails?<\/h3><\/dt>\n
Who receives the staff alert?<\/h3><\/dt>\n
Can I see what would be sent before anything is sent?<\/h3><\/dt>\n
wp opusdd preview<\/code> shows the same.<\/p><\/dd>\nCan I test the emails on a staging shop?<\/h3><\/dt>\n
wp opusdd test-flow --order=<id> --to=<your address><\/code> walks one order through every\nstep, sends each email to your address only, and restores the order afterwards.\n wp opusdd send --order= --step=1 sends one step for real.<\/p><\/dd>\nIs it compatible with HPOS?<\/h3><\/dt>\n
Does it send any data anywhere?<\/h3><\/dt>\n
What is removed when I delete the plugin?<\/h3><\/dt>\n
1.0.0<\/h4>\n\n
\n
run<\/code>, preview<\/code>, send<\/code> and test-flow<\/code>.<\/li>\n