Connect your WooCommerce source catalog and stock to ShipWave Channels. This\ncompanion adds recoverable marketplace-order receipts and quantity-scoped\nshipment tracking. It supports WooCommerce legacy orders and HPOS.<\/p>\n\n
This plugin is the companion for ShipWave Channels, operated by Levy Electric,\nInc. A ShipWave account and a connection from ShipWave to this WooCommerce store\nare required. The plugin does not provide standalone marketplace connections.\nShipWave provides the hosted marketplace connections, synchronization and\nfulfillment workflow. Service subscriptions and shipping charges are separate\nfrom this free plugin; see the current service and pricing page below.\nThis package is prepared for WordPress.org distribution. A WooCommerce\nMarketplace listing is separate from installation and is not required.<\/p>\n\n
After the store owner authorizes access, ShipWave reads catalog, stock and order\ndata through WooCommerce's API. Registered WooCommerce webhooks send product and\norder events to ShipWave. Enabled write lanes let ShipWave create marketplace\norder mirrors and save quantity-scoped tracking. Mirrors include the buyer's\nshipping details where the marketplace permits it. Amazon buyer name, street\naddress, phone and email are never written to WooCommerce; those mirrors use\n\"Marketplace Customer\" placeholders with only city, state, postal code and country.\nThe companion authenticates these requests using the store's WooCommerce API\nkey and its existing permissions. It does not execute payment gateways or refunds.<\/p>\n\n
Service and pricing: https:\/\/shipwave.app\/pricing\nSetup and support: https:\/\/shipwave.app\/help\/connect-woocommerce-channels\nTerms of service: https:\/\/shipwave.app\/terms\nPrivacy policy: https:\/\/shipwave.app\/privacy<\/p>\n\n\n
Alternatively, create a WooCommerce read\/write REST API key for an administrator\nand use ShipWave's existing-API-keys option. Keep the key and secret private.\nPublic HTTPS with valid TLS is required. Private networks and redirecting REST\nendpoints are unsupported.<\/p>\n\n
Marketplace orders represent sales already paid on the marketplace. The plugin\ndoes not charge a buyer, execute a payment gateway, or issue refunds. Source\nstock is reserved and deducted through WooCommerce's native stock functions.\nUntracked, backordered, virtual or ambiguous shared-stock products are held.\nReplaying an identical reference recovers its receipt. A changed or uncertain\nrequest requires reconciliation instead of automatically creating another order.<\/p>\n\n
In a WooCommerce order's ShipWave shipment tracking box, enter a carrier, tracking\nnumber and the exact quantities in one parcel, then use the order Update button.\nEach parcel remains recorded. Partial parcels do not complete the entire order.\nShipWave shipping labels continue to use ShipWave's warehouse and rate policies.<\/p>\n\n
If an order or shipment reports reconciliation required, pause the affected write\nlane in ShipWave and inspect its source receipt and ShipWave Sync health. Do not\ndelete plugin claim\/lock options, remove receipt metadata or re-create a reference\nto bypass an uncertain result. Contact support@shipwave.app or consult the setup\nguide above. Disabling the plugin stops companion writes; historical\norders, shipments, stock deductions and claims remain stored.<\/p>\n\n\n
No. Direct installation and store authorization use your own WordPress site.\nA WooCommerce.com vendor account is a separate requirement for publishing this\nplugin in Woo's official Marketplace.<\/p><\/dd>\n
Complete a read-only comparison first, then disable the previous connector's\naffected writers before enabling the corresponding ShipWave write lanes.<\/p><\/dd>\n\n<\/dl>\n\n\n