{"id":387826,"date":"2026-10-23T07:43:21","date_gmt":"2026-10-23T07:43:21","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/answer-navigator\/"},"modified":"2026-10-23T07:42:58","modified_gmt":"2026-10-23T07:42:58","slug":"answer-navigator-cardreply","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/answer-navigator-cardreply\/","author":16733509,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.1.3","requires":"6.0","requires_php":"7.0","requires_plugins":null,"header_name":"Answer Navigator CardReply","header_author":"WLP","header_description":"Card-Based FAQ Chat with locally stored answer cards, quick suggestions, and contact handoff. 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dashboard with answer card statistics and quick access to the chat shortcode.","2":"Create and edit answer cards with question variants, approved answers, and contact guidance.","3":"Organize answer cards with topics for clearer content management.","4":"Configure chat messages, contact options, suggestions, and technical limits.","5":"Display a clean frontend chat that answers visitors using your approved answer 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dashboard with answer card statistics and quick access to the chat shortcode."},{"src":"https:\/\/ps.w.org\/answer-navigator-cardreply\/assets\/screenshot-2.png?rev=3761345","caption":"Create and edit answer cards with question variants, approved answers, and contact guidance."},{"src":"https:\/\/ps.w.org\/answer-navigator-cardreply\/assets\/screenshot-3.png?rev=3761345","caption":"Organize answer cards with topics for clearer content management."},{"src":"https:\/\/ps.w.org\/answer-navigator-cardreply\/assets\/screenshot-4.png?rev=3761345","caption":"Configure chat messages, contact options, suggestions, and technical limits."},{"src":"https:\/\/ps.w.org\/answer-navigator-cardreply\/assets\/screenshot-5.png?rev=3761345","caption":"Display a clean frontend chat that answers visitors using your approved answer cards."}],"raw_content":"<!--section=description-->\n<p>Answer Navigator CardReply helps WordPress site owners provide clear, approved answers to common visitor questions through a simple chat-style interface.<\/p>\n\n<p>Instead of generating answers through an external AI service, Answer Navigator CardReply matches visitor questions against answer cards stored directly in WordPress.<\/p>\n\n<p>Features include:<\/p>\n\n<ul>\n<li>Unlimited answer cards and topics.<\/li>\n<li>Question variants for different visitor wording.<\/li>\n<li>Local matching with card priority and validity dates.<\/li>\n<li>Active, Hidden, Needs Review, and Seasonal card statuses.<\/li>\n<li>Card readiness checks.<\/li>\n<li>Quick suggestion buttons.<\/li>\n<li>Customizable chat title, introductory text, placeholder, button text, and icon.<\/li>\n<li>Contact handoff through email, phone, Telegram, WhatsApp, Messenger, or a contact page.<\/li>\n<li>Global contact settings and per-card contact options.<\/li>\n<li>Optional Small Business Starter Pack with 15 ready-to-edit answer cards.<\/li>\n<li>English, German, French, Spanish, and Russian interface translations and localized Starter Packs.<\/li>\n<li>Frontend shortcode: <code>[answer_navigator_chat]<\/code>.<\/li>\n<li>Configurable question-length and request-rate limits.<\/li>\n<\/ul>\n\n<p>Answer Navigator CardReply works locally on your WordPress site and does not require an account, license key, subscription, or external API.<\/p>\n\n<h4>Privacy<\/h4>\n\n<p>The free plugin does not create a visitor question log. Visitor question text is processed for matching and is not stored by the free plugin.<\/p>\n\n<p>To protect the public chat endpoint from excessive requests, Answer Navigator CardReply uses a WordPress transient with a one-minute expiration, keyed from a one-way hash of the request IP address. The raw IP address is not stored by Answer Navigator CardReply.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Install and activate Answer Navigator CardReply.<\/li>\n<li>Open Answer Navigator CardReply in the WordPress Dashboard.<\/li>\n<li>Create your own answer cards or add the optional Small Business Starter Pack.<\/li>\n<li>Add <code>[answer_navigator_chat]<\/code> to a page using a Shortcode block, Classic Editor, Elementor, or another shortcode-compatible area.<\/li>\n<li>Ask several test questions and add real visitor wording as Question Variants.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"does%20answer%20navigator%20cardreply%20use%20ai%20or%20send%20questions%20to%20an%20external%20service%3F\"><h3>Does Answer Navigator CardReply use AI or send questions to an external service?<\/h3><\/dt>\n<dd><p>No. Matching is performed locally against answer cards stored in your WordPress database.<\/p><\/dd>\n<dt id=\"does%20the%20free%20plugin%20limit%20the%20number%20of%20cards%20or%20topics%3F\"><h3>Does the free plugin limit the number of cards or topics?<\/h3><\/dt>\n<dd><p>No. Answer cards and topics are unlimited.<\/p><\/dd>\n<dt id=\"does%20answer%20navigator%20cardreply%20keep%20a%20log%20of%20visitor%20questions%3F\"><h3>Does Answer Navigator CardReply keep a log of visitor questions?<\/h3><\/dt>\n<dd><p>No. The free plugin does not keep a visitor question log. It uses a short-lived rate-limit transient keyed from a one-way hash of the request IP address to protect the public chat endpoint.<\/p><\/dd>\n<dt id=\"does%20the%20starter%20pack%20install%20automatically%3F\"><h3>Does the Starter Pack install automatically?<\/h3><\/dt>\n<dd><p>No. It is optional and is added only when an administrator clicks Add Starter Pack.<\/p><\/dd>\n<dt id=\"can%20i%20edit%20starter%20pack%20answers%3F\"><h3>Can I edit Starter Pack answers?<\/h3><\/dt>\n<dd><p>Yes. Starter Pack cards are ordinary Answer Navigator CardReply cards and can be edited, hidden, reorganized, or deleted.<\/p><\/dd>\n<dt id=\"can%20i%20use%20answer%20navigator%20cardreply%20with%20elementor%3F\"><h3>Can I use Answer Navigator CardReply with Elementor?<\/h3><\/dt>\n<dd><p>Yes. Add <code>[answer_navigator_chat]<\/code> using Elementor's Shortcode widget or another shortcode-compatible area.<\/p><\/dd>\n<dt id=\"can%20answer%20navigator%20cardreply%20show%20contact%20options%20when%20an%20automatic%20answer%20is%20not%20enough%3F\"><h3>Can Answer Navigator CardReply show contact options when an automatic answer is not enough?<\/h3><\/dt>\n<dd><p>Yes. You can configure global contact channels and optionally enable or customize contact recommendations for individual cards.<\/p><\/dd>\n<dt id=\"what%20happens%20when%20i%20uninstall%20the%20plugin%3F\"><h3>What happens when I uninstall the plugin?<\/h3><\/dt>\n<dd><p>By default, answer cards, topics, and settings remain in the database. You can enable \"Delete all plugin data when uninstall\" in Settings before uninstalling if you want them removed.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial public release.<\/li>\n<li>Local card-based question matching with priority, status, and validity dates.<\/li>\n<li>Unlimited answer cards and topics.<\/li>\n<li>Frontend chat with quick suggestions and contact handoff.<\/li>\n<li>Card readiness checks and configurable technical limits.<\/li>\n<li>Optional Small Business Starter Pack.<\/li>\n<li>English, German, French, Spanish, and Russian interface translations and localized Starter Packs.<\/li>\n<\/ul>","raw_excerpt":"Card-Based FAQ Chat with locally stored answer cards, quick suggestions, and contact handoff. 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