Initial release.<\/p>"},"ratings":[],"assets_icons":{"icon-256x256.png":{"filename":"icon-256x256.png","revision":3743528,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256},"icon.svg":{"filename":"icon.svg","revision":3743528,"resolution":false,"location":"assets","locale":false}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3743528,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3743528,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3743528,"resolution":"1","location":"assets","locale":"","width":2560,"height":1600},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3743528,"resolution":"2","location":"assets","locale":"","width":2560,"height":1600},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3743528,"resolution":"3","location":"assets","locale":"","width":2560,"height":1600},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3743528,"resolution":"4","location":"assets","locale":"","width":2560,"height":1600},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3743528,"resolution":"5","location":"assets","locale":"","width":2560,"height":1600},"screenshot-6.png":{"filename":"screenshot-6.png","revision":3743528,"resolution":"6","location":"assets","locale":"","width":2560,"height":1600}},"screenshots":{"1":"Overview with KPIs and the RFM segment grid.","2":"Customers list with filters and bulk actions.","3":"Segment builder with live count.","4":"Cohort retention heatmap.","5":"Customer drawer with order timeline and RFM explanation.","6":"Segment email composer with merge tags and consent summary."}},"plugin_section":[],"plugin_tags":[286382,140847,23979,264073,286],"plugin_category":[45],"plugin_contributors":[191403],"plugin_business_model":[],"class_list":["post-385288","plugin","type-plugin","status-publish","hentry","plugin_tags-customer-lifetime-value","plugin_tags-customer-segmentation","plugin_tags-retention","plugin_tags-rfm","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-emtiazzahid","plugin_committers-emtiazzahid"],"banners":{"banner":"https:\/\/ps.w.org\/repeatwright\/assets\/banner-772x250.png?rev=3743528","banner_2x":"https:\/\/ps.w.org\/repeatwright\/assets\/banner-1544x500.png?rev=3743528","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":"https:\/\/ps.w.org\/repeatwright\/assets\/icon.svg?rev=3743528","icon":"https:\/\/ps.w.org\/repeatwright\/assets\/icon.svg?rev=3743528","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/repeatwright\/assets\/screenshot-1.png?rev=3743528","caption":"Overview with KPIs and the RFM segment grid."},{"src":"https:\/\/ps.w.org\/repeatwright\/assets\/screenshot-2.png?rev=3743528","caption":"Customers list with filters and bulk actions."},{"src":"https:\/\/ps.w.org\/repeatwright\/assets\/screenshot-3.png?rev=3743528","caption":"Segment builder with live count."},{"src":"https:\/\/ps.w.org\/repeatwright\/assets\/screenshot-4.png?rev=3743528","caption":"Cohort retention heatmap."},{"src":"https:\/\/ps.w.org\/repeatwright\/assets\/screenshot-5.png?rev=3743528","caption":"Customer drawer with order timeline and RFM explanation."},{"src":"https:\/\/ps.w.org\/repeatwright\/assets\/screenshot-6.png?rev=3743528","caption":"Segment email composer with merge tags and consent summary."}],"raw_content":"\n
Repeatwright turns your existing WooCommerce orders into customer intelligence. It groups every customer into one of eleven RFM segments (Champions, Loyal, At Risk, Can't Lose, Lost \u2026), shows your repeat purchase rate and average lifetime value, and plots cohort retention month by month. Everything is computed on your server from your orders. No data leaves your site.<\/p>\n\n
Overview<\/strong><\/p>\n\n Customers<\/strong><\/p>\n\n Segments<\/strong><\/p>\n\n Cohorts<\/strong><\/p>\n\n Emails<\/strong><\/p>\n\n Developers<\/strong><\/p>\n\n Filters: Repeatwright stores, in your own database, a summary per customer built from your orders:<\/p>\n\n The summary is kept for as long as the plugin is installed and removed on uninstall unless \"Keep customer stats, segments and emails when the plugin is uninstalled\" is on under Settings \u2192 Advanced. The per-recipient email log, and the recipient list of sent or cancelled emails, are deleted by the nightly job once they are older than the number of days set under Settings \u2192 Consent (30 by default); the email's subject, body and sent\/skipped counts are kept. This plugin does not contact any external service; emails are sent through your site's own mailer.<\/p>\n\n CSV exports contain names, email addresses and order statistics. Exports from the admin screen are downloaded by your browser and not stored on the server. The plugin registers a personal data exporter and eraser with the WordPress privacy tools (Tools \u2192 Export \/ Erase Personal Data). The export contains the stored summary for that address (including staff notes, consent and unsubscribe state, acquisition source, currency, products, categories, coupons, RFM scores and active months), its segment memberships with the date each was entered, and its segment email log entries. Erasure anonymises the customer record, deletes its segment memberships and remembers the address (as a hash) so a later recalculation does not rebuild it. When WooCommerce removes the personal data from an order (an erasure request, the \"Remove personal data\" order action or its personal data retention settings), Repeatwright rebuilds that customer's summary from their remaining orders and anonymises it when no counted order with that address is left. A suggested paragraph for your privacy policy is added under Settings \u2192 Privacy \u2192 Policy Guide.<\/p>\n\n Consent: segment emails only go to customers the store may contact. When \"Require marketing opt-in\" is on, the opt-in is read from the order meta key No. Orders are aggregated inside your own database and emails go out through WooCommerce's mail transport. There are no external API calls.<\/p><\/dd>\n By default orders with the Completed and Processing statuses. Spend is always net of refunds; fully refunded orders count as an order with zero spend unless you turn that off. When WooCommerce Subscriptions is active, its renewal orders are counted too unless you turn off \"Count subscription renewal orders\" under Settings \u2192 Data. Change statuses, excluded roles and excluded emails under Settings \u2192 Data (an entry such as Recency, frequency and monetary value are each scored 1\u20135. By default the cut points are quintiles of your customer base within the recency window (730 days), so scores are relative to your own store. Switch to fixed thresholds under Settings \u2192 RFM. Customers with no order inside the window are Lost.<\/p><\/dd>\n Yes. By default guest orders are merged with a registered account when the billing email matches. Turn \"Merge guest orders with registered accounts\" off under Settings \u2192 Data to keep them apart: a registered customer's stats then come only from the orders placed with their account (under the account's email address), guest orders stay separate customers, and a guest order placed with the email address of a registered account is not counted, because that address already belongs to the account. Run a recalculation after changing the setting.<\/p><\/dd>\n Yes. Repeatwright declares HPOS compatibility and loads orders with Once the first full recalculation has completed, a nightly job rescores every customer and refreshes segments and cohorts, and a customer's summary is also refreshed when one of their orders is created, changes status, is refunded, trashed, restored or deleted: the update is queued about 30 seconds after the change and processed on the next Action Scheduler run (WP-Cron). Nothing is updated this way before the first full recalculation has completed. Changes made while a full recalculation is running, the first one included, are held back and applied when it finishes or is cancelled.<\/p><\/dd>\n Yes. \n
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repeatwright_coupon_email_limit<\/code> filter changes it.<\/li>\n\n
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mailchimp_woocommerce_is_subscribed<\/code> (written by Mailchimp for WooCommerce), from the keys _wc_marketing_optin<\/code> and marketing_optin<\/code> (WooCommerce itself does not write them; a checkout field plugin or custom code can) or, when none of those keys is set on the order, from the repeatwright_order_optin<\/code> filter. Required by default when the store's base country is in the EEA (the EU plus Iceland, Liechtenstein and Norway), the United Kingdom or Switzerland.<\/li>\n<\/ul>\n\nrepeatwright_order_amount<\/code>, repeatwright_count_order<\/code>, repeatwright_counted_statuses<\/code>, repeatwright_order_source<\/code>, repeatwright_order_optin<\/code>, repeatwright_segment_key<\/code>, repeatwright_segment_fields<\/code>, repeatwright_segment_rules<\/code>, repeatwright_merge_tags<\/code>, repeatwright_email_allowed<\/code>, repeatwright_capability<\/code>, repeatwright_ltv_buckets<\/code>, repeatwright_coupon_email_limit<\/code>, repeatwright_batch_time_budget<\/code>.\nActions: repeatwright_stats_computed<\/code>, repeatwright_customer_updated<\/code>, repeatwright_segment_entered<\/code>, repeatwright_segment_left<\/code>, repeatwright_email_sent<\/code>, repeatwright_unsubscribed<\/code>.\nHelper: repeatwright_customer_segment( $email_or_user_id )<\/code>.\nWP-CLI: wp repeatwright recalc run|status|cancel<\/code>, wp repeatwright segments list|refresh<\/code>, wp repeatwright export --segment=<id> --file=<name>.csv<\/code> (the file is written to the repeatwright folder in uploads, with a random suffix added to the name).\nREST: repeatwright\/v1<\/code> (overview, customers, segments, cohorts, emails, settings).<\/p>\n\nMore plugins by Emtiaz Zahid<\/h4>\n\n
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Privacy<\/h3>\n\n
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wp repeatwright export --file=<name>.csv<\/code> writes the file to the repeatwright<\/code> folder inside your uploads directory, adding a random 16-character suffix to the name so it cannot be guessed, and places an index.php and a deny-all .htaccess in that folder (the .htaccess only works on Apache-style servers). The command prints the full path. Move or delete the file once you have it. Uninstalling the plugin deletes that folder unless that same setting is on.<\/p>\n\nmailchimp_woocommerce_is_subscribed<\/code> (written by Mailchimp for WooCommerce), from the keys _wc_marketing_optin<\/code> and marketing_optin<\/code> (WooCommerce itself has no opt-in field and does not write them; a checkout field plugin or custom code can) or, when none of those keys is set on the order, supplied through the repeatwright_order_optin<\/code> filter. The setting is on by default when the store's base country is in the EEA (the EU plus Iceland, Liechtenstein and Norway), the United Kingdom or Switzerland, off elsewhere, and can be changed under Settings \u2192 Consent. Every email carries an unsubscribe link and List-Unsubscribe headers, and unsubscribed customers are never emailed again.<\/p>\n\n\n\n
\/wp-content\/plugins\/<\/code> or install it from the Plugins screen, then activate it.<\/li>\n\n
Does Repeatwright send my data anywhere?<\/h3><\/dt>\n
Which orders are counted?<\/h3><\/dt>\n
@example.com<\/code> excludes every address at that domain), or use the repeatwright_counted_statuses<\/code> filter.<\/p><\/dd>\nHow are RFM scores computed?<\/h3><\/dt>\n
Are guest orders included?<\/h3><\/dt>\n
Does it work with High-Performance Order Storage (HPOS)?<\/h3><\/dt>\n
wc_get_orders()<\/code>. The full recalculation pages through order IDs with one query on whichever orders table is active.<\/p><\/dd>\nHow does it stay up to date?<\/h3><\/dt>\n
Can I use segments in other plugins?<\/h3><\/dt>\n
repeatwright_customer_segment( $email_or_user_id )<\/code> returns the segment key, and every segment can be exported as CSV or turned into a WooCommerce coupon with email restrictions. repeatwright_segment_entered<\/code> \/ repeatwright_segment_left<\/code> fire for the customers who joined or left a segment when its membership is refreshed: nightly, after a full recalculation, when the segment is saved, when you click Refresh or with wp repeatwright segments refresh<\/code>. They do not fire instantly when an order comes in.<\/p><\/dd>\n