Initial release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3739440,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3739440,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256},"icon.svg":{"filename":"icon.svg","revision":3739440,"resolution":false,"location":"assets","locale":false}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3739440,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3739440,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3739440,"resolution":"1","location":"assets","locale":"","width":2560,"height":1600},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3739440,"resolution":"2","location":"assets","locale":"","width":2560,"height":1600},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3739440,"resolution":"3","location":"assets","locale":"","width":1104,"height":1560},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3739440,"resolution":"4","location":"assets","locale":"","width":2880,"height":1800}},"screenshots":{"1":"Get started: a step-by-step guide to go live, and the Widget ID box with a connection test.","2":"Options: recognise logged-in customers, hide the bot on chosen pages, and the chat-button shortcode.","3":"The widget embedded on a live storefront.","4":"The Techvea dashboard (the external service this plugin connects to), where you set up the bot's knowledge, look and plan. Shown with demo data."}},"plugin_section":[],"plugin_tags":[191735,2364,2369,2379,286],"plugin_category":[45],"plugin_contributors":[285793],"plugin_business_model":[],"class_list":["post-384628","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-chatbot","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-live-chat","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-techvea","plugin_committers-techvea"],"banners":{"banner":"https:\/\/ps.w.org\/techvea-support-bot\/assets\/banner-772x250.png?rev=3739440","banner_2x":"https:\/\/ps.w.org\/techvea-support-bot\/assets\/banner-1544x500.png?rev=3739440","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":"https:\/\/ps.w.org\/techvea-support-bot\/assets\/icon.svg?rev=3739440","icon":"https:\/\/ps.w.org\/techvea-support-bot\/assets\/icon.svg?rev=3739440","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/techvea-support-bot\/assets\/screenshot-1.png?rev=3739440","caption":"Get started: a step-by-step guide to go live, and the Widget ID box with a connection test."},{"src":"https:\/\/ps.w.org\/techvea-support-bot\/assets\/screenshot-2.png?rev=3739440","caption":"Options: recognise logged-in customers, hide the bot on chosen pages, and the chat-button shortcode."},{"src":"https:\/\/ps.w.org\/techvea-support-bot\/assets\/screenshot-3.png?rev=3739440","caption":"The widget embedded on a live storefront."},{"src":"https:\/\/ps.w.org\/techvea-support-bot\/assets\/screenshot-4.png?rev=3739440","caption":"The Techvea dashboard (the external service this plugin connects to), where you set up the bot's knowledge, look and plan. Shown with demo data."}],"raw_content":"\n
Techvea Support Bot connects your WordPress or WooCommerce site to your Techvea account. Import your site, set the tone and suggested questions in your Techvea dashboard, and this plugin embeds the chat on your pages.<\/p>\n\n
When connected to WooCommerce on a plan that includes it, the Support Bot can answer real questions using your store's live data \u2014 order status by order number, and current stock\/price \u2014 instead of guessing from a static FAQ. Order lookups only return details after the order number is confirmed against the account's billing email, so a visitor can't view someone else's order details.<\/p>\n\n
Techvea Support Bot works with a free Techvea account at no cost (one bot, 10 conversations a month, no credit card). Paid plans raise those limits and add live WooCommerce order and stock lookup, a custom launcher icon and themes, and hiding the \"Powered by\" line. Every limit is enforced in your Techvea account, not by this plugin: there is nothing in this plugin's code that is disabled or restricted.<\/p>\n\n
Techvea never marks up your AI usage. You connect your own Gemini, OpenAI, or Anthropic key and pay that provider directly, at their rates. Techvea's fee (free tier or paid plan) never changes based on how much the bot is used: no per-conversation markup, no surprise usage bill during a sales spike.<\/p>\n\n
This plugin is an interface to the Techvea platform, a third-party service (free and paid tiers). It does not work without a Techvea account. Saving a Widget ID enables the requests below; nothing is sent before that. The requests are made from the visitor's browser, not your server.<\/p>\n\n
Techvea (techvea.com)<\/strong> \u2014 hosts the chatbot widget, its settings and the conversation inbox.<\/p>\n\n Your chosen AI provider<\/strong> \u2014 Techvea forwards the visitor's chat messages and relevant excerpts of your site content to the provider whose API key you saved in your Techvea dashboard, to generate the answer. Only the provider you choose is used.<\/p>\n\n Visitor details you choose to share (optional, off by default)<\/strong> \u2014 if you switch on \"Recognise logged-in customers\", the name, email and user ID of a logged-in visitor are passed by their browser to the Techvea chat so it can save them with that visitor's conversation. If you switch on \"Tell the bot which product a visitor is viewing\", the product name, price and stock status of the product page are passed in the same way. Mention this in your privacy policy.<\/p>\n\n Your own WooCommerce store (optional)<\/strong> \u2014 if you connect WooCommerce on a plan that includes it, Techvea calls your store's WooCommerce REST API when a visitor asks about an order or stock. Order details are only returned after the order number matches the billing email.<\/p>\n\n\n Yes. This plugin embeds a bot you configure at techvea.com. A free tier is available with no credit card required.<\/p><\/dd>\n Yes. The Support Bot works on any WordPress site. The live order-status and stock-lookup features specifically require an active WooCommerce store connected on a Techvea plan that includes them.<\/p><\/dd>\n Conversation data and your AI and WooCommerce credentials are stored on Techvea's platform (see techvea.com\/privacy), not in your WordPress database. This plugin only stores the Widget ID and the API base URL. Button text, color, and position are set in your Techvea dashboard, not here, so there is one place to change them rather than two that could disagree.<\/p><\/dd>\n Yes: Gemini, OpenAI, or Anthropic, configured in your Techvea dashboard. You pay that provider directly.<\/p><\/dd>\n The number of bots and conversations, and features such as live WooCommerce lookup and hiding the \"Powered by\" line, are set by your Techvea account plan, not by this plugin. This plugin's code is identical for free and paid accounts.<\/p><\/dd>\n\n<\/dl>\n\n\n\n
https:\/\/techvea.com\/widget.js<\/code> (or the API base URL you set in Settings) and fetches the bot's branding and configuration from https:\/\/techvea.com\/api\/config\/{widget_id}<\/code>. Sent on every page view where the widget is shown: the Widget ID and the visitor's IP address and browser details (standard in any web request).<\/li>\n\n
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Do I need a Techvea account?<\/h3><\/dt>\n
Does this work without WooCommerce?<\/h3><\/dt>\n
Where is my data stored?<\/h3><\/dt>\n
Can I use my own AI provider?<\/h3><\/dt>\n
What's the difference between free and paid?<\/h3><\/dt>\n
1.0.0<\/h4>\n\n
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