Listing text and FAQ updated. No functional changes.<\/p>","1.12.0":"
New Help tab: an AI coach that knows your assistant and tells you how to get better answers. Nothing changes until you press Add on one of its suggestions.<\/p>","1.11.1":"
Updated plugin name and listing details. No functional changes.<\/p>","1.11.0":"
Test chat improvements.<\/p>","1.10.0":"
New Conversations view, CSV export, reply ratings and optional lead emails.<\/p>","1.9.1":"
Updated listing and description. No functional changes.<\/p>","1.9.0":"
First WordPress.org release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3734065,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3734065,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3734065,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3734065,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.10.0","1.11.0","1.11.1","1.12.0","1.12.1","1.9.0","1.9.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3734284,"resolution":"1","location":"assets","locale":"","width":1100,"height":713},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3734284,"resolution":"2","location":"assets","locale":"","width":1220,"height":745},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3734284,"resolution":"3","location":"assets","locale":"","width":1220,"height":843},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3734284,"resolution":"4","location":"assets","locale":"","width":1220,"height":843},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3734284,"resolution":"5","location":"assets","locale":"","width":1220,"height":841},"screenshot-6.png":{"filename":"screenshot-6.png","revision":3734284,"resolution":"6","location":"assets","locale":"","width":1220,"height":843}},"screenshots":{"1":"Overview: a simple checklist, what your assistant knows, and your plan.","2":"Test chat: try your assistant before visitors see it.","3":"Look and personality: your logo, colours, welcome message and instructions.","4":"Teach it: add facts and answers your website doesn't cover.","5":"Conversations and leads: chats grouped by visit with topics, filters, full replies, CSV export and leads.","6":"Analytics: what people ask about, grouped into topics."}},"plugin_section":[],"plugin_tags":[191735,2364,2369,337,286],"plugin_category":[45],"plugin_contributors":[284959],"plugin_business_model":[],"class_list":["post-381647","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-chatbot","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-lead-generation","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-voyantai","plugin_committers-voyantai"],"banners":{"banner":"https:\/\/ps.w.org\/voyant-ai-assistant\/assets\/banner-772x250.png?rev=3734065","banner_2x":"https:\/\/ps.w.org\/voyant-ai-assistant\/assets\/banner-1544x500.png?rev=3734065","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/voyant-ai-assistant\/assets\/icon-128x128.png?rev=3734065","icon_2x":"https:\/\/ps.w.org\/voyant-ai-assistant\/assets\/icon-256x256.png?rev=3734065","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/voyant-ai-assistant\/assets\/screenshot-1.png?rev=3734284","caption":"Overview: a simple checklist, what your assistant knows, and your plan."},{"src":"https:\/\/ps.w.org\/voyant-ai-assistant\/assets\/screenshot-2.png?rev=3734284","caption":"Test chat: try your assistant before visitors see it."},{"src":"https:\/\/ps.w.org\/voyant-ai-assistant\/assets\/screenshot-3.png?rev=3734284","caption":"Look and personality: your logo, colours, welcome message and instructions."},{"src":"https:\/\/ps.w.org\/voyant-ai-assistant\/assets\/screenshot-4.png?rev=3734284","caption":"Teach it: add facts and answers your website doesn't cover."},{"src":"https:\/\/ps.w.org\/voyant-ai-assistant\/assets\/screenshot-5.png?rev=3734284","caption":"Conversations and leads: chats grouped by visit with topics, filters, full replies, CSV export and leads."},{"src":"https:\/\/ps.w.org\/voyant-ai-assistant\/assets\/screenshot-6.png?rev=3734284","caption":"Analytics: what people ask about, grouped into topics."}],"raw_content":"\n
Voyant AI Chatbot is an AI chatbot for WordPress and WooCommerce that answers customer support questions and WooCommerce product questions from your own website. Connect it and it reads your published pages, posts and products, keeps what it knows up to date automatically, and answers visitors in your voice, pointing them to the right page with a real link. You never start from scratch, and there is no AI provider account or API key to manage. There is a free plan to start with.<\/p>\n\n
When it can't answer something, it tells you, and you add the answer in a click so it keeps getting better. And when you do want better answers, you are not on your own: the built-in Help assistant<\/strong> is an AI coach that knows your assistant. Ask it why an answer looks wrong and it looks at your settings and your visitors' real questions, tells you exactly what to change, and drafts the fix for you to approve with one click.<\/p>\n\n A Voyant AI account is required.<\/strong> The plugin is the connector between your WordPress site and the Voyant AI service, which runs the assistant. Nothing is sent to Voyant until you connect your site.<\/p>\n\n What it does<\/strong><\/p>\n\n For agencies and developers<\/strong><\/p>\n\n Voyant AI Chatbot is built to be handed over to clients:<\/p>\n\n Plans and details: https:\/\/voyantai.co.uk\/agencies<\/p>\n\n This plugin connects your website to the Voyant AI service<\/strong> (operated by Voyant Websites Ltd, company number 16946394, 9 Bancroft Way, Wootton, Northampton, NN4 6BF, UK), which provides the AI assistant. The plugin does not contact the service until a site administrator connects it (Voyant AI > Connection).<\/p>\n\n Once connected, the following is sent to On your public pages, the plugin loads the chat widget script from the same service ( To stop all data sharing, press Disconnect<\/strong> on the Connection tab or deactivate the plugin. Ask Voyant to delete your account data at any time.<\/p>\n\n\n It is an AI chatbot for WordPress and WooCommerce. It reads your published pages, posts and products, answers visitors' customer support and product questions in plain English with a link to the right page, and shows you what people are asking. When it can't answer, it tells you and you add the answer in a click.<\/p><\/dd>\n Yes. The assistant runs on the Voyant AI service. See External services above.<\/p><\/dd>\n No. There is no AI provider account or API key to manage. You connect your site with a licence key from your Voyant AI account.<\/p><\/dd>\n The plugin is free. The Voyant AI service has a Free plan that includes 10 live chats a month and a Test chat for trying your assistant, plus paid plans from \u00a35 a month with larger monthly allowances. Current plans are on voyantai.co.uk.<\/p><\/dd>\n Yes. It knows your product prices, stock and options, avoids offering what is sold out, and can offer an add-to-basket link. It stays off the checkout page.<\/p><\/dd>\n It says so and adds the question to a list. You type the answer once, and it uses it straight away. The Help tab can also tell you what to teach it next.<\/p><\/dd>\n Yes. One Voyant AI account can run several websites, each with its own assistant, and you can charge your clients whatever you like. See https:\/\/voyantai.co.uk\/agencies for plans and details.<\/p><\/dd>\n Yes, on the White-label version of the Pro, Growth and Enterprise plans, which removes it from every website on the account. It stays on the Free and Starter plans.<\/p><\/dd>\n It replies in the language your visitor writes in, using what it has learned from your website. It is strongest when your site content is in that language. If many visitors use another language, teach it the key facts (hours, prices, delivery, contact) in that language.<\/p><\/dd>\n It handles what a visitor types into the chat, and a name, email address or phone number only if they choose to give one. Email addresses, phone numbers and links are masked before questions are analysed, and the widget sets no advertising cookies. Voyant AI is run by a UK company. See External services above, and mention the chat assistant in your own privacy policy.<\/p><\/dd>\n A built-in AI coach on the Help tab. It knows how Voyant AI works and can see a summary of your own assistant: its settings, what it has learned, and your recent visitor questions (email addresses, phone numbers and links are masked). Ask it things like \"why does it keep giving the same answer?\", \"what should I teach it first?\" or \"why can't I see the chat on my website?\" and it gives specific steps. It can draft a fact or answer for you, but nothing is added until you press Add.<\/p><\/dd>\n No. Help chats and Test chats never count towards your plan. To keep the service fair there is a daily and weekly limit on Help questions per site. Your past Help chats are listed on the Help tab for 90 days.<\/p><\/dd>\n The chat widget loads asynchronously after your page, as one small script, and runs in a separate frame.<\/p><\/dd>\n The plugin removes its settings from your site. Press Disconnect first if you also want the connection closed on the Voyant AI side.<\/p><\/dd>\n\n<\/dl>\n\n\n\n
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External services<\/h3>\n\n
https:\/\/voyantai.co.uk<\/code>:<\/p>\n\n\n
https:\/\/voyantai.co.uk\/loader.js<\/code>). When a visitor uses the chat, their messages<\/strong> (and any name, email or phone number they choose to give) are sent to the service so it can reply. A random visit identifier (kept in the visitor's browser only for the tab session) groups a visitor's messages into one conversation, and thumbs up\/down ratings on replies are sent if the visitor clicks them. The service uses OpenAI to generate replies and to build the summaries and topic labels shown in the Conversations and Analytics tabs; personal details such as email addresses and phone numbers are masked before questions are analysed. Test chat:<\/strong> what you type in the plugin's Test chat, and the assistant's replies, are kept for up to 90 days so Voyant can see how the assistant is used and improve it. Only Voyant staff can read them; they are not shown to your visitors and don't count towards your plan. Please don't type personal or sensitive information there. Help chat:<\/strong> the questions you type in the plugin's Help tab, and the Help assistant's replies, are kept for up to 90 days so Voyant can improve its support; only Voyant staff can read them and they don't count towards your plan. To give advice about your site, the Help assistant is sent a summary of your own assistant (its settings, how much it has learned, and recent visitor questions and replies with email addresses, phone numbers and links masked). Please don't type passwords or personal information there. You should mention the chat assistant in your own privacy policy.<\/p>\n\n\n
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What does Voyant AI Chatbot do?<\/h3><\/dt>\n
Do I need an account?<\/h3><\/dt>\n
Do I need an OpenAI account or an API key?<\/h3><\/dt>\n
Is it free?<\/h3><\/dt>\n
Does it work with WooCommerce?<\/h3><\/dt>\n
What happens if it doesn't know the answer?<\/h3><\/dt>\n
Can I use it on my clients' websites?<\/h3><\/dt>\n
Can I remove the \"Powered by Voyant AI\" line?<\/h3><\/dt>\n
Does it answer in other languages?<\/h3><\/dt>\n
Does it collect visitors' personal data?<\/h3><\/dt>\n
What is the Help assistant?<\/h3><\/dt>\n
Does the Help assistant use my monthly chats?<\/h3><\/dt>\n
Does it slow my site down?<\/h3><\/dt>\n
What happens when I uninstall it?<\/h3><\/dt>\n
1.12.1<\/h4>\n\n
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1.12.0<\/h4>\n\n
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1.11.1<\/h4>\n\n
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1.11.0<\/h4>\n\n
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1.10.0<\/h4>\n\n
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1.9.1<\/h4>\n\n
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1.9.0<\/h4>\n\n
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