{"id":381475,"date":"2026-10-16T09:58:52","date_gmt":"2026-10-16T09:58:52","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/bitsa-ai-chatbot\/"},"modified":"2026-10-16T11:17:27","modified_gmt":"2026-10-16T11:17:27","slug":"bitsa-ai-chatbot","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/bitsa-ai-chatbot\/","author":23524336,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.1","stable_tag":"1.0.1","tested":"7.1.3","requires":"5.0","requires_php":"7.4","requires_plugins":null,"header_name":"Bitsa AI Chatbot","header_author":"Bitsa AI","header_description":"Add your Bitsa AI chatbot to every page of your site. It answers visitor questions 24\/7 from your own content and captures leads. 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Bitsa AI learns your business from the content you give it, answers support questions in real time, captures high-intent leads, and guides shoppers toward a purchase around the clock.<\/p>\n\n<p>Unlike rule-based bots with rigid menus, Bitsa AI understands natural language, context and intent. It answers from your own approved knowledge base (website pages, FAQs, documentation and product catalogues) instead of generic internet content.<\/p>\n\n<h4>Key features<\/h4>\n\n<ul>\n<li><strong>Fast knowledge base setup:<\/strong> Train your AI in minutes from your website URLs, sitemaps, PDFs, text documents or FAQs inside your Bitsa AI dashboard.<\/li>\n<li><strong>Lead capture and qualification:<\/strong> Collect visitor names, phone numbers, email addresses and requirements inside the conversation, then hand warm leads to your sales team.<\/li>\n<li><strong>WooCommerce aware:<\/strong> Helps shoppers discover products, check details and add items to their cart through the official WooCommerce Store API.<\/li>\n<li><strong>Multilingual, including Hinglish:<\/strong> Understands and replies in 50+ languages, including English, Hindi and Hinglish.<\/li>\n<li><strong>Lightweight and non-blocking:<\/strong> A single small loader (about 16 KB gzipped) loads asynchronously in the footer, and the chat window itself loads only after the page has finished loading or when a visitor reaches for the chat. It does not block page rendering.<\/li>\n<li><strong>Brand customisation:<\/strong> Change the theme, launcher icon, welcome greeting and bubble position from your Bitsa AI dashboard without touching code.<\/li>\n<li><strong>Domain whitelisting:<\/strong> Your chatbot only runs on domains you explicitly authorise, so nobody else can use your AI quota.<\/li>\n<\/ul>\n\n<h4>Built for e-commerce and service businesses<\/h4>\n\n<p>Whether you run a WooCommerce store, a digital agency, a healthcare practice or a real estate consultancy, Bitsa AI acts as a 24\/7 front desk. It handles repetitive customer questions automatically and routes high-value prospects straight into your pipeline.<\/p>\n\n<h4>How it works<\/h4>\n\n<p>This plugin is a lightweight connector between your WordPress site and your Bitsa AI dashboard. AI responses, knowledge base training and lead management run on Bitsa AI's cloud service.<\/p>\n\n<p>A Bitsa AI account is required. Every new account includes a <strong>7-day free trial<\/strong> (no credit card required). Paid plans start at \u20b9299\/month. See <a href=\"https:\/\/www.bitsaai.com\/chatbot-pricing-india\/\">Bitsa AI Pricing<\/a>.<\/p>\n\n<h4>For developers<\/h4>\n\n<p>Hide the chatbot on specific pages with the <code>bitsaai_chatbot_load_widget<\/code> filter:<\/p>\n\n<pre><code>add_filter( 'bitsaai_chatbot_load_widget', function ( $load ) { return is_checkout() ? false : $load; } );\n<\/code><\/pre>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects your website to the Bitsa AI cloud service to provide the chatbot. Nothing is loaded from Bitsa AI until you save a Client ID in the plugin settings, and nothing is loaded while the \"Show chatbot\" option is switched off.<\/p>\n\n<ol>\n<li><p><strong>Bitsa AI embed widget (<code>www.bitsaai.com<\/code>)<\/strong><\/p>\n\n<ul>\n<li><strong>Purpose:<\/strong> Delivers the chat launcher and chat window to visitors on the front end of your site.<\/li>\n<li><strong>When:<\/strong> On every front-end page view once a Client ID is saved and the chatbot is switched on.<\/li>\n<li><strong>Script URL:<\/strong> <code>https:\/\/www.bitsaai.com\/embed-snippet.js<\/code><\/li>\n<li><strong>Chat window URL:<\/strong> <code>https:\/\/www.bitsaai.com\/embed\/<\/code><\/li>\n<li><strong>Data sent:<\/strong> Your Client ID, your website's domain (to check it against your whitelist), and standard request data any web request carries (visitor IP address and browser user agent).<\/li>\n<\/ul><\/li>\n<li><p><strong>Bitsa AI chat API (<code>production-backend-w1e8.onrender.com<\/code>)<\/strong><\/p>\n\n<ul>\n<li><strong>Purpose:<\/strong> Loads your chatbot's branding, answers visitor questions from your knowledge base, and records captured leads in your dashboard.<\/li>\n<li><strong>When:<\/strong> When the widget loads and whenever a visitor uses the chat.<\/li>\n<li><strong>Data sent:<\/strong> Your Client ID, your website's domain, the visitor's chat messages, and any contact details the visitor chooses to share (such as name, email address or phone number), plus the visitor's IP address and browser user agent.<\/li>\n<\/ul><\/li>\n<li><p><strong>Your own WooCommerce Store API<\/strong><\/p>\n\n<ul>\n<li>On WooCommerce stores, cart actions a visitor asks for are sent to your own site's REST API (<code>\/wp-json\/wc\/store\/v1\/<\/code>), not to Bitsa AI.<\/li>\n<\/ul><\/li>\n<\/ol>\n\n<p>Bitsa AI <a href=\"https:\/\/www.bitsaai.com\/privacy\/\">Privacy Policy<\/a> and <a href=\"https:\/\/www.bitsaai.com\/terms\/\">Terms of Service<\/a>.<\/p>\n\n<p>The plugin also adds suggested text to your site's privacy policy guide (Settings \u2192 Privacy \u2192 Policy Guide).<\/p>\n\n<!--section=installation-->\n<ol>\n<li>In your WordPress admin, go to <strong>Plugins \u2192 Add New<\/strong>.<\/li>\n<li>Search for <code>Bitsa AI Chatbot<\/code>, click <strong>Install Now<\/strong>, then <strong>Activate<\/strong>.<\/li>\n<li>Create a free account or log in at <a href=\"https:\/\/www.bitsaai.com\/signup\">bitsaai.com<\/a>.<\/li>\n<li>In the Bitsa AI dashboard, open <strong>Knowledge Base<\/strong> and train your AI on your website content or documents.<\/li>\n<li>Under <strong>Domain Access<\/strong>, add your website's domain (e.g. <code>example.com<\/code>, without <code>https:\/\/<\/code>).<\/li>\n<li>Open <strong>Branding \u2192 Embed code<\/strong> and copy your <strong>Client ID<\/strong>.<\/li>\n<li>In WordPress, click <strong>Bitsa AI Chatbot<\/strong> in the left menu, paste your Client ID and click <strong>Save Changes<\/strong>.<\/li>\n<\/ol>\n\n<p>Your assistant is now live on your site.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20bitsa%20ai%20account%20to%20use%20this%20plugin%3F\"><h3>Do I need a Bitsa AI account to use this plugin?<\/h3><\/dt>\n<dd><p>Yes. The plugin connects your site to your Bitsa AI chatbot. You can sign up at <a href=\"https:\/\/www.bitsaai.com\/\">bitsaai.com<\/a> for a 7-day free trial without entering payment details.<\/p><\/dd>\n<dt id=\"where%20do%20i%20find%20my%20client%20id%3F\"><h3>Where do I find my Client ID?<\/h3><\/dt>\n<dd><p>Log in to your Bitsa AI dashboard, go to <strong>Branding \u2192 Embed code<\/strong> and copy the Client ID. You can also paste the entire <code>&lt;script&gt;<\/code> embed code into the plugin settings; the plugin picks out the Client ID automatically.<\/p><\/dd>\n<dt id=\"i%20saved%20my%20client%20id%2C%20but%20the%20chat%20bubble%20does%20not%20appear.%20why%3F\"><h3>I saved my Client ID, but the chat bubble does not appear. Why?<\/h3><\/dt>\n<dd><p>Bitsa AI only shows your chatbot on domains you have whitelisted, so that nobody else can use your AI quota. Open your Bitsa AI dashboard, click <strong>Domain Access<\/strong> and add your domain (e.g. <code>yourwebsite.com<\/code>). Whitelisting <code>yourwebsite.com<\/code> also covers <code>www.yourwebsite.com<\/code> and every subdomain. If you use a caching or optimisation plugin, clear its cache afterwards.<\/p><\/dd>\n<dt id=\"can%20bitsa%20ai%20respond%20in%20hindi%20or%20hinglish%3F\"><h3>Can Bitsa AI respond in Hindi or Hinglish?<\/h3><\/dt>\n<dd><p>Yes. Bitsa AI supports Hindi, Hinglish (Hindi written in Latin script) and 50+ other languages. It detects the language your visitor uses and replies in the same language.<\/p><\/dd>\n<dt id=\"can%20the%20chatbot%20help%20customers%20on%20my%20woocommerce%20store%3F\"><h3>Can the chatbot help customers on my WooCommerce store?<\/h3><\/dt>\n<dd><p>Yes. On a WooCommerce store, Bitsa AI can answer product questions, help shoppers find items and add products to their cart through WooCommerce's own Store API.<\/p><\/dd>\n<dt id=\"will%20bitsa%20ai%20slow%20down%20my%20website%3F\"><h3>Will Bitsa AI slow down my website?<\/h3><\/dt>\n<dd><p>The loader script is small and loads asynchronously in the footer, so it does not block page rendering, and the chat window loads only after the page has finished loading. As with any third-party widget, we recommend checking your own pages with PageSpeed Insights after installing.<\/p><\/dd>\n<dt id=\"how%20do%20i%20customise%20the%20chatbot%27s%20appearance%20%28colours%2C%20avatar%2C%20greeting%29%3F\"><h3>How do I customise the chatbot's appearance (colours, avatar, greeting)?<\/h3><\/dt>\n<dd><p>All branding is managed in your Bitsa AI dashboard. Changes to colours, launcher position, welcome message or avatar appear on your WordPress site automatically, with no plugin update needed.<\/p><\/dd>\n<dt id=\"can%20i%20temporarily%20disable%20the%20chatbot%3F\"><h3>Can I temporarily disable the chatbot?<\/h3><\/dt>\n<dd><p>Yes. Untick <strong>Show chatbot<\/strong> on the Bitsa AI Chatbot settings page and click <strong>Save Changes<\/strong>, or deactivate the plugin.<\/p><\/dd>\n<dt id=\"can%20i%20hide%20the%20chatbot%20on%20certain%20pages%3F\"><h3>Can I hide the chatbot on certain pages?<\/h3><\/dt>\n<dd><p>Yes. Use the <code>bitsaai_chatbot_load_widget<\/code> filter shown in the \"For developers\" section above.<\/p><\/dd>\n<dt id=\"what%20happens%20to%20my%20settings%20when%20i%20delete%20the%20plugin%3F\"><h3>What happens to my settings when I delete the plugin?<\/h3><\/dt>\n<dd><p>Deleting the plugin from the Plugins screen removes its saved settings, including on every site of a multisite network.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Improved: The widget now uses WordPress's native async script loading (WordPress 6.3+) and no longer adds an unused version query string to the script URL.<\/li>\n<li>Improved: Script attributes are added with the WordPress HTML API, which is more robust with optimisation plugins. Added compatibility with Cloudflare Rocket Loader.<\/li>\n<li>Improved: The setup reminder now appears only on the Dashboard and Plugins screens and can be dismissed.<\/li>\n<li>Improved: Settings page shows the connection status.<\/li>\n<li>New: <code>bitsaai_chatbot_load_widget<\/code> filter to hide the chatbot on specific pages.<\/li>\n<li>New: Suggested privacy policy text under Settings \u2192 Privacy.<\/li>\n<li>Fixed: Settings are now removed from every site when the plugin is deleted on a multisite network.<\/li>\n<li>Hardening: Stricter validation of saved settings and stricter escaping of admin links.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release on the WordPress Plugin Directory.<\/li>\n<li>Connect your site with a Client ID (or by pasting the whole embed code).<\/li>\n<li>Asynchronous, non-blocking widget loader.<\/li>\n<\/ul>","raw_excerpt":"24\/7 AI chatbot and live chat trained on your website content. 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