Help shoppers choose with confidence. Make more time for your customers.<\/p>\n\n
A shopper has a question about sizing. Another wants to compare products. Someone else is checking delivery details before placing an order. These are moments when a little help can make shopping easier\u2014and keeping up with every conversation can take a lot of your team's time.<\/p>\n\n
Algoshop brings AI shopping assistance, customer support, live chat, and on-site marketing together for your WordPress and WooCommerce store. Give shoppers useful answers around the clock, help them find products that fit their needs, and make the next step toward checkout easier to take.<\/p>\n\n
Let AI handle everyday questions while your team focuses on conversations that need a personal touch. Reach visitors with helpful product content, relevant offers, and cart reminders as they browse. Then use conversation and campaign insights to see what customers need and improve how you serve them. It's a way to support more shoppers without making every interaction another task for your team.<\/p>\n\n
Be there for the questions that come before a purchase\u2014and the ones that follow it. Whether a shopper is still exploring or already knows what they want, Algoshop helps them get useful information without waiting for your team to come online.<\/p>\n\n
Some conversations need more than a quick answer. A shopper may want reassurance before buying, or a question may need your team's expertise. Keep AI for the everyday work, with the option to bring a person into the conversation when needed.<\/p>\n\n
Not every visitor starts a chat. Some need to see how a product works; others need a reminder of the items they've picked or a relevant offer. Use on-site cards to bring that information into the shopping journey, with control over where and when it appears.<\/p>\n\n
Customer conversations can tell you where your store is working well\u2014and where shoppers need more help. Bring those insights together with campaign activity to make your next service or marketing decision better informed.<\/p>\n\n
Install the plugin, connect your Algoshop account, and set up your assistant in the Algoshop dashboard. Choose a look and greeting that fit your store, add the information shoppers need, and decide whether to show the chat across your site or only on selected pages. Connect WooCommerce to enable supported product, cart, and commerce features.<\/p>\n\n
An Algoshop account is required. WooCommerce is optional for basic chat and required for WooCommerce-powered features. Available features and usage limits depend on your plan, store connection, and enabled services. AI answers rely on the information available to it; review your knowledge base and settings before going live.<\/p>\n\n
[algoshop_chatbot]<\/code><\/li>\n- Gutenberg: add the Algoshop Chatbot<\/strong> block<\/li>\n
- Optional attribute:
[algoshop_chatbot store_id=\"...\"]<\/code> must match the connected Store ID when set<\/li>\n<\/ul>\n\nExternal services<\/h3>\n\n
This plugin connects to Algoshop SaaS to connect your store and provide the\nchatbot, AI replies, and supported commerce features. When WooCommerce is\nconnected, relevant store data is made available to those features.<\/p>\n\n
\n- Service: Algoshop SaaS (https:\/\/algoshop.ai<\/a>,\ndashboard<\/a>, and the configured API endpoint; the\ndefault is
https:\/\/api.algoshop.ai<\/code>).<\/li>\n- Purpose: account and store connection, chatbot delivery, AI replies, and\nWooCommerce-powered product or cart features.<\/li>\n
- Data: store identifiers and connection details; shopper messages and relevant\npage, product, cart, and browser context; and, when WooCommerce is connected,\nthe store data needed for the enabled commerce features.<\/li>\n
- When: when a merchant connects or manages the plugin, and when a shopper uses\nthe chatbot or a connected commerce feature.<\/li>\n<\/ul>\n\n
The storefront widget also requests approximate location data from\nipapi.co<\/a> when it loads. The request sends the visitor's\npublic IP address to identify a country\/region and city for localization and\nlocation-based experiences. The returned location information may be sent to\nAlgoshop with relevant chat or marketing context. See the\nipapi privacy policy<\/a>.<\/p>\n\nWhen a merchant configures an image outreach card with media hosted by\nAlgoshop, the shopper's browser retrieves that configured media from Algoshop's\nobject storage, currently hosted at\n https:\/\/ai-chatbot.tos-ap-southeast-1.volces.com. The request is made only\nwhen the corresponding image card is displayed and sends the media URL and the\nshopper's standard network request metadata to the storage provider. The\nplugin's built-in fallback artwork is bundled locally and does not contact\nobject storage.<\/p>\n\n
Privacy policy: https:\/\/algoshop.ai\/privacypolicy\/\nTerms of Service: https:\/\/algoshop.ai\/termsofservice\/\nDashboard: https:\/\/app.algoshop.ai\nSupport: support@algoshop.ai<\/p>\n\n
Bundled library<\/h3>\n\n
The storefront includes OpenIM Client SDK 0.0.20, published as\n @openim\/client-sdk under GPL-3.0-only. Its license text and package details\nare included with the plugin in assets\/storefront\/<\/code>.<\/p>\n\nThe Lottie Web light player 5.12.2 is included locally under the MIT license.\nSource: https:\/\/github.com\/airbnb\/lottie-web\/tree\/846dbf2a5c40df245db4307490cecae02b9dcca4\nLicense and release details: assets\/storefront\/LOTTIE-NOTICE.txt and LOTTIE-LICENSE.txt.<\/p>\n\n
Source code and build instructions<\/h3>\n\n
The chatbot runtime in assets\/storefront\/ai-chatbot.js is readable source code,\nnot a minified build. PHP, JavaScript adapters, the launcher and page-context\nruntime are also included in readable form and require no compilation.<\/p>\n\n
The source JSON catalogs are included in source\/commerce\/catalog\/. The generated\ncommerce localization runtime is included in\nassets\/storefront\/generated\/commerce-i18n.js. The installed plugin does not run\nPython or build assets; development-only build tooling is not part of the\ndistribution package.<\/p>\n\n
Lottie source and build instructions are documented in LOTTIE-NOTICE.txt.<\/p>\n\n
The optional clickable Algoshop credit is disabled by default. A site\nadministrator can explicitly enable it in Settings > Algoshop Chatbot.<\/p>\n\n
Capabilities and permissions<\/h3>\n\n\n- WordPress capability
manage_options<\/code> is required to change plugin settings and connect or disconnect the store.<\/li>\n- Plugin REST routes under
\/wp-json\/algoshop-chatbot\/v1\/<\/code> expose health\/connection diagnostics without secrets.<\/li>\n- When WooCommerce is connected, authorization requests
read_write<\/code> access for the supported product and commerce features.<\/li>\n- Deactivation pauses the plugin connection but does not disconnect the store or cancel billing.<\/li>\n
- Uninstall asks Algoshop to stop the service and schedule cancellation at the end of the current billing period. No refund is issued.<\/li>\n<\/ul>\n\n\n
\n- Upload the plugin ZIP from Plugins \u2192 Add New Plugin \u2192 Upload Plugin<\/strong>, or install it from the Plugins screen.<\/li>\n
- Activate the plugin.<\/li>\n
- Open Settings \u2192 Algoshop Chatbot<\/strong> and connect your Algoshop account.<\/li>\n
- If you use WooCommerce, approve the requested store access.<\/li>\n
- Turn on the chatbot and choose whether to show it sitewide or place it with\n [algoshop_chatbot] or the Algoshop Chatbot<\/strong> block.<\/li>\n<\/ol>\n\n
Staging preview stores may switch the API base URL to https:\/\/api-staging.algoshop.ai<\/code> from Settings.<\/p>\n\n\n\nDoes this plugin send data to a remote service?<\/h3><\/dt>\nYes. Algoshop SaaS provides the chatbot and AI service. The storefront widget\nalso uses ipapi.co to estimate a visitor's location from their public IP. See\nthe External services section above for purposes, data, and links.<\/p><\/dd>\n
Does it require WooCommerce?<\/h3><\/dt>\nNo. WooCommerce is optional for basic chatbot use. Connect WooCommerce to enable\nthe supported product and commerce features.<\/p><\/dd>\n
Where can I get help?<\/h3><\/dt>\n