{"id":377801,"date":"2026-09-30T20:17:48","date_gmt":"2026-09-30T20:17:48","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/edroz-libro-de-reclamaciones\/"},"modified":"2026-09-30T22:26:40","modified_gmt":"2026-09-30T22:26:40","slug":"edroz-libro-de-reclamaciones","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/edroz-libro-de-reclamaciones\/","author":20734913,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.29","stable_tag":"1.0.29","tested":"7.1.2","requires":"6.2","requires_php":"7.4","requires_plugins":null,"header_name":"Edroz Libro de Reclamaciones","header_author":"Edroz Design","header_description":"Libro de Reclamaciones digital para WordPress con formulario p\u00fablico, gesti\u00f3n, PDF y correos.","assets_banners_color":"e0f0fd","last_updated":"2026-09-30 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Libro de Reclamaciones lets businesses in Peru implement a digital libro de reclamaciones directly in WordPress without depending on Elementor, WooCommerce, or external services.<\/p>\n\n<p>The plugin provides a complete libro reclamaciones solution for managing complaints and inquiries, with a public form, administrative panel, sequential numbering, PDF generation, email notifications, and status tracking.<\/p>\n\n<h3>Features<\/h3>\n\n<ul>\n<li>Public form using [edroz_libro_reclamaciones]<\/li>\n<li>Complaints and inquiries<\/li>\n<li>Dedicated database table for records<\/li>\n<li>Sequential numbers such as LR-000001 and LR-000002<\/li>\n<li>Administrative search and filters<\/li>\n<li>Statuses: pending, in progress, answered, and closed<\/li>\n<li>Responses from the administrative panel<\/li>\n<li>PDF generation without external services<\/li>\n<li>Email notifications using wp_mail()<\/li>\n<li>PDF, JPG, and PNG attachment validation<\/li>\n<li>Nonces, capability checks, sanitization, escaping, and prepared database queries<\/li>\n<li>Honeypot and timing checks to reduce automated spam<\/li>\n<\/ul>\n\n<h3>Privacy<\/h3>\n\n<p>The plugin does not make external service calls or include telemetry. Data submitted through the public form is stored in a dedicated WordPress database table. For basic auditing, IP addresses and user agents are stored as hashes rather than their original values.<\/p>\n\n<p>Attachments are stored with randomized filenames and restricted to PDF, JPG, and PNG files. Administrative access is provided through a controlled WordPress download endpoint. Direct directory protection depends on the web server configuration.<\/p>\n\n<h3>Important<\/h3>\n\n<p>This plugin is a technical tool. Installing it does not by itself guarantee compliance with legal or regulatory requirements. Verify the requirements applicable to your business before using the plugin in production.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Install the ZIP from Plugins &gt; Add New Plugin &gt; Upload Plugin.<\/li>\n<li>Activate the plugin.<\/li>\n<li>Open Edroz Libro de Reclamaciones &gt; Settings and enter your business information.<\/li>\n<li>Create a page and add the shortcode [edroz_libro_reclamaciones].<\/li>\n<li>Publish the page and submit a test record.<\/li>\n<\/ol>\n\n<!--section=changelog-->\n<h4>1.0.25<\/h4>\n\n<ul>\n<li>Updated the text domain to match the WordPress.org plugin slug.<\/li>\n<li>Replaced direct file rename with the WordPress Filesystem API.<\/li>\n<li>Added explicit handling for the read-only admin view selector.<\/li>\n<\/ul>\n\n<h4>1.0.23<\/h4>\n\n<ul>\n<li>Redesigned PDF with higher contrast and automatic one-page\/two-page layout based on content length.<\/li>\n<\/ul>\n\n<h4>1.0.22<\/h4>\n\n<ul>\n<li>Fixed PDF email attachments so generated constancies are sent with a .pdf filename and application\/pdf-compatible extension.<\/li>\n<\/ul>\n\n<h4>1.0.21<\/h4>\n\n<ul>\n<li>Redesigned the generated complaint PDF with a modern SaaS-style layout.<\/li>\n<li>Added the generated PDF as an attachment to the new complaint notification emails.<\/li>\n<li>Improved PDF readability with structured sections, status, consumer data, complaint details, and response information.<\/li>\n<\/ul>\n\n<h4>1.0.20<\/h4>\n\n<ul>\n<li>Redesigned the reclamos management screen with a SaaS-style card interface.<\/li>\n<li>Redesigned the claim detail view with clearer consumer, case, deadline and response sections.<\/li>\n<li>Preserved existing filtering, status, PDF, attachment and response functionality.<\/li>\n<\/ul>\n\n<h4>1.0.19<\/h4>\n\n<ul>\n<li>Removed the obsolete Domain Path header so Plugin Check detects the package cleanly.<\/li>\n<\/ul>\n\n<h4>1.0.18<\/h4>\n\n<ul>\n<li>Improved Plugin Check compatibility and internationalization packaging.<\/li>\n<li>Improved nonce handling for public read-only query parameters.<\/li>\n<li>Improved prepared SQL compatibility for custom table queries.<\/li>\n<\/ul>\n\n<h4>1.0.17<\/h4>\n\n<ul>\n<li>Improved WordPress.org compatibility and Plugin Check compliance.<\/li>\n<li>Improved prepared queries for custom database tables.<\/li>\n<li>Improved protected attachment delivery.<\/li>\n<li>Updated documentation for WordPress 7.1.<\/li>\n<\/ul>\n\n<h4>1.0.15<\/h4>\n\n<ul>\n<li>Improved file upload validation and PDF output handling.<\/li>\n<li>Removed diagnostic logging from production code.<\/li>\n<li>Improved database query handling.<\/li>\n<\/ul>\n\n<h4>1.0.14<\/h4>\n\n<ul>\n<li>Improved privacy and internationalization handling.<\/li>\n<li>Added integration with WordPress personal data export and erasure tools.<\/li>\n<li>Reviewed translatable strings.<\/li>\n<\/ul>\n\n<h4>1.0.13<\/h4>\n\n<ul>\n<li>Added company logo selection in configuration and public presentation.<\/li>\n<li>Removed Edroz product branding from generated consumer documents.<\/li>\n<li>Hardened administrative attachment handling and documentation.<\/li>\n<li>Prepared safer correlatives retry behavior for concurrent submissions.<\/li>\n<\/ul>\n\n<h4>1.0.11<\/h4>\n\n<ul>\n<li>Final visual polish for the public form, status page, and administration screens.<\/li>\n<li>Improved responsive spacing, cards, and action hierarchy.<\/li>\n<li>No changes to reclamation storage or submission logic.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial local development release.<\/li>\n<\/ul>","raw_excerpt":"Digital Libro de Reclamaciones for Peru in WordPress, with a public complaint form, complaint management, PDF generation, email notifications, and sta 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