{"id":376306,"date":"2026-10-01T10:19:48","date_gmt":"2026-10-01T10:19:48","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/knowya\/"},"modified":"2026-10-01T11:18:54","modified_gmt":"2026-10-01T11:18:54","slug":"knowya","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/knowya\/","author":23465705,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.2.10","stable_tag":"1.2.10","tested":"7.1.2","requires":"6.0","requires_php":"8.0","requires_plugins":null,"header_name":"KnowYa","header_author":"KnowYa","header_description":"AI-powered chatbot that learns about your website, products, and business to answer visitor questions intelligently.","assets_banners_color":"53483c","last_updated":"2026-10-01 11:18:54","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/getknowya.com","header_author_uri":"","rating":5,"author_block_rating":0,"active_installs":0,"downloads":89,"num_ratings":1,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.2.10":{"tag":"1.2.10","author":"paulbatten","date":"2026-10-01 11:18:54","revision":3722960},"1.2.9":{"tag":"1.2.9","author":"paulbatten","date":"2026-10-01 10:39:36","revision":3722906}},"upgrade_notice":{"1.2.10":"<p>Suggested questions stay hidden once a visitor has started a conversation.<\/p>","1.2.9":"<p>Quieter debug log: only warnings and errors are written unless you enable KnowYa&#039;s verbose logging.<\/p>","1.2.8":"<p>Chat History is now free, and activation works on older MySQL and MariaDB versions.<\/p>","1.2.7":"<p>Code quality update with no change in behaviour.<\/p>","1.2.6":"<p>Fixes suggested questions on sites with plain permalinks and removes sitewide promotional notices.<\/p>","1.2.5":"<p>Fixes database warnings on reactivation. Recommended for all sites.<\/p>","1.2.4":"<p>Fixes background indexing on new installs, stops indexing password-protected content, and makes tone, appearance and custom post type settings free. Recommended for all sites.<\/p>","1.2.3":"<p>A smaller download: libraries used only by Pro are no longer bundled with the free version.<\/p>","1.2.2":"<p>Page edits reach the chatbot straight away, unchanged pages are no longer re-embedded, and you can now set how long chats are kept.<\/p>","1.2.1":"<p>Fixes tone generation on Groq GPT-OSS models and shows clearer AI provider errors.<\/p>","1.2.0":"<p>Every captured lead is now listed on the free plan, your whole site is indexed, and streaming replies are more reliable. Recommended for all users.<\/p>"},"ratings":{"1":0,"2":0,"3":0,"4":0,"5":1},"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3722906,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3722906,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3722906,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3722906,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.2.10","1.2.9"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3722906,"resolution":"1","location":"assets","locale":"","width":1280,"height":800},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3722906,"resolution":"2","location":"assets","locale":"","width":1280,"height":800},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3722906,"resolution":"3","location":"assets","locale":"","width":1280,"height":800},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3722906,"resolution":"4","location":"assets","locale":"","width":1280,"height":800},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3722906,"resolution":"5","location":"assets","locale":"","width":1280,"height":800},"screenshot-6.png":{"filename":"screenshot-6.png","revision":3722906,"resolution":"6","location":"assets","locale":"","width":1280,"height":800}},"screenshots":{"1":"The chat widget on a live WordPress site","2":"Dashboard with knowledge base health and API cost overview","3":"AI provider selection \u2014 all five providers are available on the free plan","4":"Training tab \u2014 choose what the chatbot learns from","5":"Leads from \"Talk to a human\" requests and questions the bot could not answer","6":"Chat History \u2014 every conversation, free"}},"plugin_section":[],"plugin_tags":[2353,191735,2364,2369,11463],"plugin_category":[],"plugin_contributors":[283870],"plugin_business_model":[],"class_list":["post-376306","plugin","type-plugin","status-publish","hentry","plugin_tags-ai","plugin_tags-ai-chatbot","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-lead-capture","plugin_contributors-paulbatten","plugin_committers-paulbatten"],"banners":{"banner":"https:\/\/ps.w.org\/knowya\/assets\/banner-772x250.png?rev=3722906","banner_2x":"https:\/\/ps.w.org\/knowya\/assets\/banner-1544x500.png?rev=3722906","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/knowya\/assets\/icon-128x128.png?rev=3722906","icon_2x":"https:\/\/ps.w.org\/knowya\/assets\/icon-256x256.png?rev=3722906","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/knowya\/assets\/screenshot-1.png?rev=3722906","caption":"The chat widget on a live WordPress site"},{"src":"https:\/\/ps.w.org\/knowya\/assets\/screenshot-2.png?rev=3722906","caption":"Dashboard with knowledge base health and API cost overview"},{"src":"https:\/\/ps.w.org\/knowya\/assets\/screenshot-3.png?rev=3722906","caption":"AI provider selection \u2014 all five providers are available on the free plan"},{"src":"https:\/\/ps.w.org\/knowya\/assets\/screenshot-4.png?rev=3722906","caption":"Training tab \u2014 choose what the chatbot learns from"},{"src":"https:\/\/ps.w.org\/knowya\/assets\/screenshot-5.png?rev=3722906","caption":"Leads from \"Talk to a human\" requests and questions the bot could not answer"},{"src":"https:\/\/ps.w.org\/knowya\/assets\/screenshot-6.png?rev=3722906","caption":"Chat History \u2014 every conversation, free"}],"raw_content":"<!--section=description-->\n<p><strong>KnowYa<\/strong> adds an AI chatbot to your WordPress site that actually knows your business \u2014 because it learns directly from your content.<\/p>\n\n<p>Unlike generic chatbots that guess, KnowYa uses <strong>Retrieval-Augmented Generation (RAG)<\/strong> to answer questions from your own published content. Visitors get accurate, on-brand answers \u2014 and when the bot doesn't know, it says so and offers to put them in touch with you.<\/p>\n\n<h4>Free Features<\/h4>\n\n<ul>\n<li><strong>AI Chat Widget<\/strong> \u2014 A clean chat bubble on every page of your site<\/li>\n<li><strong>5 AI Providers<\/strong> \u2014 Use your own API key for Groq (free tier), Google Gemini (free tier), OpenAI, Anthropic, or DeepSeek<\/li>\n<li><strong>Learns Your Whole Site<\/strong> \u2014 Automatically indexes all of your published pages, posts and custom post types, re-learns a page as soon as you update it, and forgets it when you unpublish or trash it<\/li>\n<li><strong>Tone &amp; Personality<\/strong> \u2014 Bot name, tone presets, a custom persona, humour level, example replies and English spelling variant<\/li>\n<li><strong>Widget Appearance<\/strong> \u2014 Brand colours, a custom chat icon, position, size, welcome message and up to three suggested questions<\/li>\n<li><strong>Chat History<\/strong> \u2014 Read every conversation your visitors have had, with the sources behind each answer, filter by status, and delete the ones you don't need<\/li>\n<li><strong>Streaming Responses<\/strong> \u2014 Replies appear word by word in real time<\/li>\n<li><strong>Lead Capture<\/strong> \u2014 When the bot can't answer, it offers to take the visitor's email and sends you the full conversation. Every lead is kept and listed.<\/li>\n<li><strong>Talk to a Human<\/strong> \u2014 Visitors can ask for a real person at any time<\/li>\n<li><strong>Honest Answers<\/strong> \u2014 When confidence is low the bot says so instead of guessing<\/li>\n<li><strong>Cost Dashboard<\/strong> \u2014 See what your chatbot costs in API usage each month<\/li>\n<li><strong>Spend Protection<\/strong> \u2014 A daily message cap stops anything running away with your API credits<\/li>\n<li><strong>Setup Wizard<\/strong> \u2014 Up and running in a few minutes<\/li>\n<\/ul>\n\n<h4>KnowYa Pro<\/h4>\n\n<p>KnowYa Pro is a separate plugin, sold at getknowya.com, that adds:<\/p>\n\n<ul>\n<li><strong>WooCommerce<\/strong> \u2014 The bot learns your products' prices, stock and variations, shows product cards in replies, and looks up order status for customers<\/li>\n<li><strong>Document Training<\/strong> \u2014 Upload PDFs, Word documents, text and CSV files to teach the bot about manuals, FAQs, price lists and more<\/li>\n<li><strong>Lead CSV Export and Webhooks<\/strong> \u2014 Export your leads, or push each new one straight into any CRM via Zapier, Make, or your own endpoint<\/li>\n<li><strong>Answer Gap Reports<\/strong> \u2014 See the questions your content doesn't answer, then draft an FAQ page from them in one click<\/li>\n<li><strong>Tone Generator<\/strong> \u2014 Write a tone profile from your existing content in one click<\/li>\n<li><strong>Analytics<\/strong> \u2014 Track conversations, popular questions and engagement<\/li>\n<\/ul>\n\n<h4>Why KnowYa?<\/h4>\n\n<ul>\n<li><strong>It captures leads<\/strong> \u2014 unanswered questions become contacts in your inbox, not lost visitors<\/li>\n<li><strong>No vendor lock-in<\/strong> \u2014 switch AI providers any time without losing your knowledge base<\/li>\n<li><strong>Your own API key<\/strong> \u2014 you control the cost, with no per-message markup, and the dashboard shows exactly what you're spending<\/li>\n<li><strong>Grounded in your content<\/strong> \u2014 answers stay tied to what you've published, and the bot admits when it doesn't know<\/li>\n<li><strong>Works with any theme<\/strong> \u2014 including Elementor, Divi, Beaver Builder, Bricks and Kadence<\/li>\n<\/ul>\n\n<h4>Supported AI Providers<\/h4>\n\n<p><strong>Groq<\/strong> \u2014 Recommended. A generous free tier with no credit card, and very fast responses.\n<strong>Google Gemini<\/strong> \u2014 Free tier available through Google AI Studio.\n<strong>OpenAI<\/strong> \u2014 Requires a paid API key.\n<strong>Anthropic (Claude)<\/strong> \u2014 Requires a paid API key.\n<strong>DeepSeek<\/strong> \u2014 Low cost; new accounts usually receive free credits.<\/p>\n\n<h4>External Services<\/h4>\n\n<p>This plugin relies on third-party services. Nothing is sent to any of them until you choose an AI provider and enter your own API key.<\/p>\n\n<p><strong>AI providers (you choose which, and supply your own key)<\/strong><\/p>\n\n<p>When a visitor sends a chat message, the plugin sends that message, the recent conversation, and relevant excerpts of your indexed site content to the AI provider you configured, so it can write a reply. When your content is indexed, excerpts of it are sent to Google Gemini or OpenAI (whichever you configure for embeddings) to build the search index. No data is sent to a provider you have not configured.<\/p>\n\n<ul>\n<li>Groq \u2014 <a href=\"https:\/\/groq.com\/terms-of-use\/\">Terms of Use<\/a> | <a href=\"https:\/\/groq.com\/privacy-policy\/\">Privacy Policy<\/a><\/li>\n<li>Google Gemini \u2014 <a href=\"https:\/\/ai.google.dev\/gemini-api\/terms\">Terms of Service<\/a> | <a href=\"https:\/\/policies.google.com\/privacy\">Privacy Policy<\/a><\/li>\n<li>OpenAI \u2014 <a href=\"https:\/\/openai.com\/policies\/terms-of-use\/\">Terms of Use<\/a> | <a href=\"https:\/\/openai.com\/policies\/privacy-policy\/\">Privacy Policy<\/a><\/li>\n<li>Anthropic \u2014 <a href=\"https:\/\/www.anthropic.com\/legal\/consumer-terms\">Terms<\/a> | <a href=\"https:\/\/www.anthropic.com\/legal\/privacy\">Privacy Policy<\/a><\/li>\n<li>DeepSeek \u2014 <a href=\"https:\/\/cdn.deepseek.com\/policies\/en-US\/deepseek-terms-of-use.html\">Terms of Use<\/a> | <a href=\"https:\/\/cdn.deepseek.com\/policies\/en-US\/deepseek-privacy-policy.html\">Privacy Policy<\/a><\/li>\n<\/ul>\n\n<p><strong>Freemius (licensing and updates)<\/strong><\/p>\n\n<p>Licence activation, updates and billing are handled by Freemius. If you opt in when activating the plugin, basic information about your site and WordPress environment is shared with Freemius. Opting in is optional, and the plugin works fully without it. <a href=\"https:\/\/freemius.com\/terms\/\">Terms<\/a> | <a href=\"https:\/\/freemius.com\/privacy\/\">Privacy Policy<\/a><\/p>\n\n<h4>Privacy<\/h4>\n\n<p>Conversations, leads and your knowledge base are stored in your own WordPress database, and visitor IP addresses are hashed before they are stored.<\/p>\n\n<p>Chat conversations are deleted automatically after 90 days. You can change the period, or keep conversations forever, under <strong>KnowYa \u2192 Leads<\/strong>. Leads are kept until you delete them.<\/p>\n\n<p>WordPress's <strong>Export Personal Data<\/strong> and <strong>Erase Personal Data<\/strong> tools find a person's KnowYa data by email address: the leads they left, the conversations those leads came from, and every conversation they had while logged in to your site. Anonymous conversations where no email was given cannot be linked to a person, so these tools cannot find them.<\/p>\n\n<p>Because chat messages are sent to the AI provider you choose, please mention that provider in your site's privacy policy.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>In your WordPress admin go to <strong>Plugins \u2192 Add New Plugin<\/strong><\/li>\n<li>Search for \"KnowYa\", then click <strong>Install Now<\/strong> and <strong>Activate<\/strong><\/li>\n<li>Click <strong>KnowYa<\/strong> in the admin menu to start the Setup Wizard<\/li>\n<li>Choose an AI provider and paste in your API key \u2014 the chatbot starts learning your site straight away<\/li>\n<\/ol>\n\n<h4>Getting a free Groq API key (recommended)<\/h4>\n\n<ol>\n<li>Visit <a href=\"https:\/\/console.groq.com\/keys\">console.groq.com\/keys<\/a><\/li>\n<li>Sign up (no credit card required)<\/li>\n<li>Click <strong>Create API Key<\/strong><\/li>\n<li>Paste the key into <strong>KnowYa \u2192 AI Provider \u2192 Groq<\/strong><\/li>\n<\/ol>\n\n<h4>Getting a free Gemini API key<\/h4>\n\n<ol>\n<li>Visit <a href=\"https:\/\/aistudio.google.com\/apikey\">aistudio.google.com\/apikey<\/a><\/li>\n<li>Sign in with your Google account<\/li>\n<li>Click <strong>Create API key<\/strong><\/li>\n<li>Paste it into <strong>KnowYa \u2192 AI Provider \u2192 Google Gemini<\/strong><\/li>\n<\/ol>\n\n<p>Use a key from Google AI Studio. Keys created in Google Cloud Console have no free-tier quota.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20to%20pay%20for%20anything%20to%20get%20started%3F\"><h3>Do I need to pay for anything to get started?<\/h3><\/dt>\n<dd><p>No. The plugin is free, and both Groq and Google Gemini offer free API tiers with no credit card required.<\/p><\/dd>\n<dt id=\"will%20the%20chatbot%20make%20things%20up%3F\"><h3>Will the chatbot make things up?<\/h3><\/dt>\n<dd><p>KnowYa is built to avoid it. Answers are grounded in your indexed content, and when the bot can't find a confident answer it says so \u2014 and can offer to collect the visitor's email instead of guessing. No AI system can promise zero mistakes, so it's worth reviewing some conversations after launch.<\/p><\/dd>\n<dt id=\"how%20much%20of%20my%20site%20does%20it%20learn%3F\"><h3>How much of my site does it learn?<\/h3><\/dt>\n<dd><p>All of your published pages, posts and any public custom post types you choose. Password-protected content is never included. KnowYa Pro adds WooCommerce product details (prices, stock and variations) and uploaded documents.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20woocommerce%3F\"><h3>Does it work with WooCommerce?<\/h3><\/dt>\n<dd><p>Yes. The free plugin can learn your product pages like any other post type (tick <strong>Products<\/strong> under <strong>KnowYa \u2192 Training<\/strong>). KnowYa Pro adds prices, stock and variations, product cards in replies, and order-status lookups.<\/p><\/dd>\n<dt id=\"will%20it%20slow%20down%20my%20website%3F\"><h3>Will it slow down my website?<\/h3><\/dt>\n<dd><p>No. The widget script loads in the footer, and indexing runs in the background through WP-Cron, never during a page load.<\/p><\/dd>\n<dt id=\"can%20i%20switch%20ai%20providers%20later%3F\"><h3>Can I switch AI providers later?<\/h3><\/dt>\n<dd><p>Yes, at any time. Go to <strong>KnowYa \u2192 AI Provider<\/strong>, choose a new provider, enter its API key and save. Your knowledge base is kept.<\/p><\/dd>\n<dt id=\"what%20happens%20to%20my%20visitors%27%20data%3F\"><h3>What happens to my visitors' data?<\/h3><\/dt>\n<dd><p>Conversations and leads are stored in your own WordPress database and IP addresses are hashed. Chats are deleted automatically after 90 days, or after the period you set under <strong>KnowYa \u2192 Leads<\/strong>. Leads are kept until you delete them, and WordPress's personal data export and erasure tools cover them. See <strong>Privacy<\/strong> above. Chat messages are sent to the AI provider you choose so it can reply \u2014 see <strong>External Services<\/strong> above.<\/p><\/dd>\n<dt id=\"where%20can%20i%20get%20support%3F\"><h3>Where can I get support?<\/h3><\/dt>\n<dd><p>Please post in the plugin's support forum here on WordPress.org.<\/p><\/dd>\n<dt id=\"where%20do%20i%20manage%20my%20pro%20licence%3F\"><h3>Where do I manage my Pro licence?<\/h3><\/dt>\n<dd><p>From the <strong>KnowYa \u2192 Account<\/strong> page in your WordPress admin, or through the customer portal linked in your purchase email.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.2.10<\/h4>\n\n<ul>\n<li>Fixed: suggested questions no longer reappear above a conversation the visitor has already started when the chat reopens on another page. They come back with New chat<\/li>\n<\/ul>\n\n<h4>1.2.9<\/h4>\n\n<ul>\n<li>Improved: with WordPress debugging on, KnowYa now writes only warnings and errors to the debug log. Routine progress messages need KNOWYA_DEBUG set to true in wp-config.php<\/li>\n<\/ul>\n\n<h4>1.2.8<\/h4>\n\n<ul>\n<li>New: Chat History is now part of the free plugin<\/li>\n<li>Fixed: activation on older MySQL and MariaDB versions that WordPress supports. Tables no longer use JSON columns or automatic timestamp defaults, the search index is created only where the database supports it (with a fallback search where it does not), and a failed table setup now shows an explanation instead of being recorded as installed<\/li>\n<li>Improved: Chat History has proper styling<\/li>\n<\/ul>\n\n<h4>1.2.7<\/h4>\n\n<ul>\n<li>Code quality: resolves the Plugin Check warnings about database queries, variable prefixes and input handling. No change in behaviour<\/li>\n<\/ul>\n\n<h4>1.2.6<\/h4>\n\n<ul>\n<li>Fixed: suggested questions did not load in the chat widget on sites using WordPress's default (\"plain\") permalinks<\/li>\n<li>Improved: no promotional notices outside KnowYa's own pages. The Freemius SDK's trial and affiliate notices are switched off<\/li>\n<li>Improved: the dashboard no longer shows a Documents count in the free plugin, where documents cannot be uploaded<\/li>\n<\/ul>\n\n<h4>1.2.5<\/h4>\n\n<ul>\n<li>Fixed: reactivating the plugin could print database warnings, because the table definitions did not follow the format WordPress's dbDelta() expects<\/li>\n<li>Improved: the setup reminder shows only to administrators, on the Plugins screen and KnowYa's own page<\/li>\n<li>Improved: the \"widget hidden\" diagnostic comment in the page source is shown only to administrators<\/li>\n<\/ul>\n\n<h4>1.2.4<\/h4>\n\n<ul>\n<li>New: Tone &amp; Personality and Widget Appearance settings are now part of the free plugin<\/li>\n<li>New: custom post types can be indexed in the free plugin<\/li>\n<li>Security: password-protected pages and posts are no longer added to the knowledge base, so the chatbot cannot reveal their content. Any already indexed are removed when they are next saved, or by the daily clean-up<\/li>\n<li>Fixed: on new installs the background indexing and embedding jobs were never scheduled, so answers fell back to keyword search. Existing sites are repaired automatically<\/li>\n<li>Improved: admin scripts and styles are all loaded through WordPress's enqueue functions<\/li>\n<\/ul>\n\n<h4>1.2.3<\/h4>\n\n<ul>\n<li>Improved: the free version is about 3 MB smaller. The PDF and Word libraries that only Pro's document uploads use are no longer included in it<\/li>\n<\/ul>\n\n<h4>1.2.2<\/h4>\n\n<ul>\n<li>New: choose how long chat conversations are kept (default 90 days, or forever) under KnowYa \u2192 Leads<\/li>\n<li>New: WordPress's personal data export and erasure tools now cover leads, and the conversations they came from, by email address<\/li>\n<li>Improved: pages and posts are re-learned as soon as you update them, and removed from the knowledge base as soon as they are unpublished, trashed or deleted<\/li>\n<li>Fixed: unchanged pages were re-sent to your embedding provider on every background sweep, using API credits for nothing<\/li>\n<li>Fixed: the Delete buttons in Chat History did nothing (Pro)<\/li>\n<li>Fixed: only three suggested questions are ever shown, so the Appearance tab now offers three fields instead of eight (Pro)<\/li>\n<li>Fixed: the suggested privacy policy text no longer says chats are deleted after 0 days when they are kept forever, and now mentions lead details<\/li>\n<li>Fixed: upgrade prompts and the setup wizard now describe features that exist<\/li>\n<\/ul>\n\n<h4>1.2.1<\/h4>\n\n<ul>\n<li>Fixed: \"Generate from my content\" (tone) failing on Groq GPT-OSS models<\/li>\n<li>When every AI provider fails, the error now shows what each provider reported<\/li>\n<li>Admin header shows the current KnowYa icon<\/li>\n<\/ul>\n\n<h4>1.2.0<\/h4>\n\n<ul>\n<li>Free plan now lists every lead you capture \u2014 none are held back<\/li>\n<li>Free plan now learns all of your published pages and posts, with no page limit<\/li>\n<li>Fixed: large sites and stores now have all of their content indexed, not only the 500 most recently changed items<\/li>\n<li>Fixed: streamed replies no longer occasionally drop words, and a failed AI request now shows an error instead of an empty reply<\/li>\n<li>Fixed: if the AI provider fails part-way through a reply, the error is now reported instead of the reply silently stopping short<\/li>\n<li>Security: uploaded documents are stored under unguessable file names<\/li>\n<li>Security: exported lead spreadsheets are protected against formula injection<\/li>\n<li>Security: debug logging only runs when WordPress debugging is enabled<\/li>\n<li>Security: Google Gemini API keys are no longer included in request URLs<\/li>\n<li>Improved: support for OpenAI's reasoning models (the o-series and GPT-5)<\/li>\n<li>Improved: model lists stay current as AI providers retire and release models<\/li>\n<li>Improved: product prices are indexed as readable amounts<\/li>\n<li>Improved: compatibility with PHP 8.4<\/li>\n<\/ul>\n\n<h4>1.1.0<\/h4>\n\n<ul>\n<li>New: Lead capture \u2014 the bot offers to take a visitor's email when it can't answer, and emails you the details with the full transcript<\/li>\n<li>New: \"Talk to a human\" \u2014 visitors can request a real person at any time<\/li>\n<li>New: Confidence-aware answers \u2014 when the knowledge base has no good match, the bot says so instead of guessing<\/li>\n<li>New: Answer Gap report and one-click FAQ page drafts (Pro)<\/li>\n<li>New: API usage and estimated cost dashboard<\/li>\n<li>New: Sitewide daily message cap to protect your API spend<\/li>\n<li>New: WooCommerce order status lookup and product cards in chat replies (Pro)<\/li>\n<li>New: Generate a tone-of-voice profile from your existing content (Pro)<\/li>\n<li>New: Lead CSV export and webhook delivery to any CRM (Pro)<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<\/ul>","raw_excerpt":"AI chatbot that learns your WordPress content and answers visitor questions 24\/7. 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