{"id":360981,"date":"2026-09-02T12:12:18","date_gmt":"2026-09-02T12:12:18","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/genibar\/"},"modified":"2026-09-02T12:50:40","modified_gmt":"2026-09-02T12:50:40","slug":"genibar","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/genibar\/","author":23557493,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.5.1","stable_tag":"1.5.1","tested":"7.1","requires":"5.8","requires_php":"7.4","requires_plugins":null,"header_name":"Genibar \u2013 AI Knowledge Base Chatbot","header_author":"Genibar","header_description":"Add your Genibar AI chat agent to this WordPress site. Paste the agent key from your Genibar portal; the widget only appears on sites you have authorized in Genibar.","assets_banners_color":"f1f6ff","last_updated":"2026-09-02 12:50:40","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/genibar.com\/wordpress-ai-chatbot","header_author_uri":"https:\/\/genibar.com\/","rating":0,"author_block_rating":0,"active_installs":0,"downloads":45,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.5.0":{"tag":"1.5.0","author":"genibar","date":"2026-09-02 12:12:02","revision":3677960},"1.5.1":{"tag":"1.5.1","author":"genibar","date":"2026-09-02 12:50:40","revision":3678026}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3677960,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3677960,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3678026,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3677960,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.5.0","1.5.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3677960,"resolution":"1","location":"assets","locale":"","width":1030,"height":1021},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3677960,"resolution":"2","location":"assets","locale":"","width":485,"height":608},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3677960,"resolution":"3","location":"assets","locale":"","width":1870,"height":1300},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3677960,"resolution":"4","location":"assets","locale":"","width":1641,"height":925},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3677960,"resolution":"5","location":"assets","locale":"","width":1851,"height":1057},"screenshot-6.png":{"filename":"screenshot-6.png","revision":3677960,"resolution":"6","location":"assets","locale":"","width":1848,"height":1047}},"screenshots":{"1":"The setup guide \u2014 five steps from install to a live agent, with a one-click copy\nof your site address for the authorized-websites list.","2":"The chat widget on a website, answering from the site's own knowledge.","3":"Launcher styles \u2014 icon only or icon + text, five professional icons, custom text,\nsolid or gradient colors.","4":"The Genibar portal: knowledge base with documents, website crawl and Q&amp;A.","5":"The team Inbox \u2014 human handoff with assignment, replies and resolution.","6":"Analytics \u2014 answer rate, refusals, and the top unanswered questions."}},"plugin_section":[],"plugin_tags":[232494,191735,2364,2369,14090],"plugin_category":[],"plugin_contributors":[278867],"plugin_business_model":[],"class_list":["post-360981","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-agent","plugin_tags-ai-chatbot","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-knowledge-base","plugin_contributors-genibar","plugin_committers-genibar"],"banners":{"banner":"https:\/\/ps.w.org\/genibar\/assets\/banner-772x250.png?rev=3677960","banner_2x":"https:\/\/ps.w.org\/genibar\/assets\/banner-1544x500.png?rev=3678026","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/genibar\/assets\/icon-128x128.png?rev=3677960","icon_2x":"https:\/\/ps.w.org\/genibar\/assets\/icon-256x256.png?rev=3677960","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/genibar\/assets\/screenshot-1.png?rev=3677960","caption":"The setup guide \u2014 five steps from install to a live agent, with a one-click copy\nof your site address for the authorized-websites list."},{"src":"https:\/\/ps.w.org\/genibar\/assets\/screenshot-2.png?rev=3677960","caption":"The chat widget on a website, answering from the site's own knowledge."},{"src":"https:\/\/ps.w.org\/genibar\/assets\/screenshot-3.png?rev=3677960","caption":"Launcher styles \u2014 icon only or icon + text, five professional icons, custom text,\nsolid or gradient colors."},{"src":"https:\/\/ps.w.org\/genibar\/assets\/screenshot-4.png?rev=3677960","caption":"The Genibar portal: knowledge base with documents, website crawl and Q&amp;A."},{"src":"https:\/\/ps.w.org\/genibar\/assets\/screenshot-5.png?rev=3677960","caption":"The team Inbox \u2014 human handoff with assignment, replies and resolution."},{"src":"https:\/\/ps.w.org\/genibar\/assets\/screenshot-6.png?rev=3677960","caption":"Analytics \u2014 answer rate, refusals, and the top unanswered questions."}],"raw_content":"<!--section=description-->\n<p><strong>Genibar turns the knowledge your business already has into an AI agent for your\nWordPress website.<\/strong> Upload documents, let Genibar read your website, or write Q&amp;A \u2014\nthen visitors can ask questions in plain language and get accurate answers from that\ncontent, day and night.<\/p>\n\n<p>Every business answers the same questions over and over: What do you charge? Do you\nship to my country? What's the refund policy? How does this feature work? The answers\nalready exist \u2014 in your PDFs, your pages, your policies, your team's heads. Genibar\ngives that knowledge a voice on your website.<\/p>\n\n<h4>How is this different from other AI chatbots?<\/h4>\n\n<p>Most AI chatbots answer from the open internet. They don't know your prices, your\npolicies, or your products \u2014 and when they don't know, they guess. On your website,\na guess is a liability.<\/p>\n\n<p>Genibar answers differently: before responding, it retrieves the relevant parts of\n<strong>your<\/strong> content and answers from that. If your content doesn't cover a question, it\nsays so instead of inventing an answer \u2014 and logs the question so you know exactly\nwhat to add next. Your unanswered questions become your content to-do list.<\/p>\n\n<h4>Why Genibar?<\/h4>\n\n<ul>\n<li><strong>Your knowledge, not the internet's<\/strong> \u2014 answers come from documents you upload\n(PDF, Word, Excel, Markdown, text), pages crawled from your website, and Q&amp;A you\nwrite. Nothing is invented.<\/li>\n<li><strong>Instant answers for visitors<\/strong> \u2014 questions about products, services, pricing,\npolicies and documentation get answered in seconds, in natural language.<\/li>\n<li><strong>Fewer repetitive support requests<\/strong> \u2014 the AI handles the front line so your\nteam handles what actually needs a person.<\/li>\n<li><strong>Human handoff built in<\/strong> \u2014 visitors can ask for a person at any time. The\nconversation lands in your team's Inbox in Genibar and a human replies in the\nsame thread.<\/li>\n<li><strong>Lead capture<\/strong> \u2014 optionally ask for name, email or phone before a chat starts.\nSubmissions appear as leads in your dashboard with the full conversation attached.<\/li>\n<li><strong>No AI keys, no code<\/strong> \u2014 Genibar runs the AI for you. Install the plugin, paste\nyour agent key, done. No OpenAI account, no per-token bills, no theme edits.<\/li>\n<\/ul>\n\n<h4>Use cases<\/h4>\n\n<ul>\n<li><strong>Customer support<\/strong> \u2014 FAQs, policies, how-tos, order and shipping questions.<\/li>\n<li><strong>E-commerce<\/strong> \u2014 sizing, shipping, returns: the questions that decide whether a\nbasket becomes an order.<\/li>\n<li><strong>Service businesses<\/strong> \u2014 answer \"do you do X?\" while you sleep, and capture the\nlead.<\/li>\n<li><strong>Documentation<\/strong> \u2014 let users ask your docs a question instead of searching them.<\/li>\n<li><strong>Agencies<\/strong> \u2014 build a separate agent per client, each on that client's knowledge.<\/li>\n<li><strong>Internal teams<\/strong> \u2014 the same agents can answer your own staff inside Genibar,\nfrom policies, SOPs and product sheets.<\/li>\n<\/ul>\n\n<h4>How it works<\/h4>\n\n<ol>\n<li>Create a free account at <a href=\"https:\/\/genibar.com\/\">genibar.com<\/a>.<\/li>\n<li>Add your knowledge: upload documents, crawl your website, or write Q&amp;A.<\/li>\n<li>Create an AI agent, choose its tone and instructions, and connect the knowledge.<\/li>\n<li>Test it in the Playground \u2014 exactly as a visitor would experience it.<\/li>\n<li>Authorize your WordPress site in the portal and copy the agent key.<\/li>\n<li>Install this plugin, paste the key, and the chat appears on your site.<\/li>\n<\/ol>\n\n<p>The plugin is the website integration layer. Your agent, its knowledge base, its\nbehaviour and its appearance are all managed in the Genibar portal at\nhttps:\/\/app.genibar.com\/ \u2014 changes there apply to your site instantly.<\/p>\n\n<h4>Customization<\/h4>\n\n<p>All configured in the portal, with a live preview:<\/p>\n\n<ul>\n<li>Launcher styles (icon only or icon + text), professional icons, custom launcher text<\/li>\n<li>Solid or gradient colors to match your brand<\/li>\n<li>Greeting message and suggested questions<\/li>\n<li>Operating hours with an offline message<\/li>\n<li>Optional pre-chat form (name, email, phone) for lead capture<\/li>\n<\/ul>\n\n<h4>Website authorization, in plain terms<\/h4>\n\n<p>For security, your Genibar agent only works on websites you have explicitly\nauthorized in your Genibar account. The key you paste into WordPress is a public\nidentifier, not a password \u2014 a key copied to an unauthorized site does nothing,\nbecause Genibar refuses the session on the server. Installing the plugin does not by\nitself authorize anything, the plugin stores no secrets, and uninstalling removes\nonly its local settings.<\/p>\n\n<p>Genibar is <strong>free to get started<\/strong> \u2014 no credit card required.\n<a href=\"https:\/\/genibar.com\/\">Create your free Genibar account<\/a><\/p>\n\n<h3>External services<\/h3>\n\n<p>This plugin is a connector for the Genibar service (https:\/\/genibar.com). It does\nnothing until you connect it to your own Genibar account.<\/p>\n\n<p>When enabled with an agent key, your site's front end loads the chat widget script\nfrom app.genibar.com, and visitors' chat messages are sent to Genibar so your AI\nagent can answer them. Visitor details (name, email, phone) are only collected if\nyou enable a pre-chat form, and are stored in your Genibar account. The plugin\nsends no data to Genibar from your WordPress admin.<\/p>\n\n<p>Service terms: https:\/\/genibar.com\/pricing \u00b7 Privacy: https:\/\/genibar.com\/<\/p>\n\n<!--section=installation-->\n<ol>\n<li>In your Genibar portal (<a href=\"https:\/\/app.genibar.com\/\">app.genibar.com<\/a>), add and\nauthorize your website under the agent's integration settings, and copy the\nagent key shown there.<\/li>\n<li>In WordPress go to Plugins \u2192 Add New, search for \"Genibar\", then install and\nactivate. (Or upload the ZIP via Plugins \u2192 Add New \u2192 Upload Plugin.)<\/li>\n<li>You'll land on the Genibar setup guide. Paste your agent key, tick \"Show the\nGenibar chat widget on this site\", and save.<\/li>\n<li>Open your website \u2014 the chat launcher appears. Ask it something your knowledge\ncovers.<\/li>\n<li>If the widget doesn't appear, confirm the site is on the agent's authorized\nlist in the portal (the setup guide has a one-click copy of your site address\nfor this).<\/li>\n<\/ol>\n\n<p>No coding knowledge is required at any step.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"what%20is%20genibar%3F\"><h3>What is Genibar?<\/h3><\/dt>\n<dd><p>Genibar is a platform that turns your own business knowledge \u2014 documents, website\ncontent and written Q&amp;A \u2014 into AI agents. This plugin connects a Genibar agent to\nyour WordPress website so visitors can ask it questions.<\/p><\/dd>\n<dt id=\"can%20the%20ai%20answer%20questions%20about%20my%20products%20and%20services%3F\"><h3>Can the AI answer questions about my products and services?<\/h3><\/dt>\n<dd><p>Yes \u2014 that's the point. Upload your product sheets, policies and documentation, or\nlet Genibar read your website. The agent answers from exactly that content.<\/p><\/dd>\n<dt id=\"can%20i%20use%20my%20own%20business%20documents%3F\"><h3>Can I use my own business documents?<\/h3><\/dt>\n<dd><p>Yes. PDF, Word, Excel, Markdown and plain-text files are supported, alongside\nwebsite crawling and hand-written Q&amp;A.<\/p><\/dd>\n<dt id=\"how%20can%20i%20add%20an%20ai%20chatbot%20to%20my%20wordpress%20website%3F\"><h3>How can I add an AI chatbot to my WordPress website?<\/h3><\/dt>\n<dd><p>Create a free Genibar account, add your knowledge, create an agent, authorize your\nsite, then install this plugin and paste your agent key. The whole setup takes\nabout ten minutes and needs no code.<\/p><\/dd>\n<dt id=\"do%20i%20need%20my%20own%20openai%20or%20ai%20api%20key%3F\"><h3>Do I need my own OpenAI or AI API key?<\/h3><\/dt>\n<dd><p>No. Genibar runs the AI for you. There are no API keys to manage and no per-token\nbills.<\/p><\/dd>\n<dt id=\"do%20i%20need%20coding%20knowledge%3F\"><h3>Do I need coding knowledge?<\/h3><\/dt>\n<dd><p>No. Everything is configured through the Genibar portal and this plugin's settings\npage.<\/p><\/dd>\n<dt id=\"can%20i%20customize%20the%20chatbot%27s%20appearance%20and%20greeting%3F\"><h3>Can I customize the chatbot's appearance and greeting?<\/h3><\/dt>\n<dd><p>Yes \u2014 launcher style and icon, custom launcher text, solid or gradient colors, the\ngreeting message, and suggested questions are all configured in the portal with a\nlive preview. Changes apply to your site instantly.<\/p><\/dd>\n<dt id=\"where%20do%20the%20ai%27s%20answers%20come%20from%3F\"><h3>Where do the AI's answers come from?<\/h3><\/dt>\n<dd><p>Only from the knowledge you connect in your Genibar account. If your content\ndoesn't cover a question, the agent says it doesn't have that information \u2014 it\nnever invents answers. Unanswered questions are collected so you know which\ncontent to add.<\/p><\/dd>\n<dt id=\"why%20does%20my%20website%20need%20to%20be%20authorized%3F\"><h3>Why does my website need to be authorized?<\/h3><\/dt>\n<dd><p>It's the security model: your agent only responds on sites you've approved in\nyour Genibar account. This means nobody can copy your key onto another website and\nuse your agent \u2014 the server refuses the session for unauthorized domains.<\/p><\/dd>\n<dt id=\"does%20the%20plugin%20work%20on%20any%20wordpress%20website%3F\"><h3>Does the plugin work on any WordPress website?<\/h3><\/dt>\n<dd><p>Any single-site WordPress installation (5.8 or newer) where you can install\nplugins. Multisite is not supported in this release.<\/p><\/dd>\n<dt id=\"will%20it%20slow%20down%20my%20wordpress%20site%3F\"><h3>Will it slow down my WordPress site?<\/h3><\/dt>\n<dd><p>No. The plugin adds one small script that loads asynchronously from Genibar's\nservers \u2014 your pages render exactly as before, and the chat runs in an isolated\nwidget that can't conflict with your theme or other plugins.<\/p><\/dd>\n<dt id=\"i%20toggled%20the%20widget%20on%2Foff%20%E2%80%94%20when%20does%20it%20apply%3F\"><h3>I toggled the widget on\/off \u2014 when does it apply?<\/h3><\/dt>\n<dd><p>Within seconds, even on cached pages, and without clearing any cache. Before it\nshows anything, the widget checks your site's live setting, so cached HTML never\ndecides on its own \u2014 Genibar never needs to purge your page caches to turn the\nchat on or off. (Note: if you see your cache being cleared right after installing\nor updating the plugin, that's your caching plugin's own \"purge on plugin update\"\nbehaviour, not Genibar.)<\/p><\/dd>\n<dt id=\"the%20chat%20widget%20isn%27t%20appearing%20on%20my%20site\"><h3>The chat widget isn't appearing on my site<\/h3><\/dt>\n<dd><p>First check Settings \u2192 Genibar: your agent key must be pasted, \"Show the Genibar\nchat widget on this site\" must be ticked, and your site must be on the agent's\nauthorized list in the Genibar portal. If all three are set and the chat still\ndoesn't show for you \u2014 but it appears in a private\/incognito window or a different\nbrowser \u2014 then your browser is serving an old cached copy of the page from before\nthe widget was enabled. Force it to fetch a fresh copy with a hard reload:<\/p>\n\n<ul>\n<li>Windows (Chrome, Edge, Firefox): press Ctrl + Shift + R (or Ctrl + F5).<\/li>\n<li>Mac (Safari): press Cmd + Option + R (Reload From Origin). On Chrome or Firefox\nfor Mac, press Cmd + Shift + R.<\/li>\n<\/ul>\n\n<p>Why this happens: browsers keep a local copy of pages you visit often, so a page\nyou loaded before installing the plugin can linger in your own browser without the\nchat script. A hard reload replaces that stale copy. It only affects your browser \u2014\nyour visitors always get the current page and see the chat normally.<\/p><\/dd>\n<dt id=\"the%20agent%20isn%27t%20answering%2C%20or%20answers%20are%20incomplete\"><h3>The agent isn't answering, or answers are incomplete<\/h3><\/dt>\n<dd><p>Check the knowledge, not the plugin: in the portal, use the knowledge base's Test\nKnowledge feature to see what your content can answer. If a question fails there,\nthe source material is missing or still processing \u2014 add or update the document\nand test again.<\/p><\/dd>\n<dt id=\"is%20genibar%20free%3F\"><h3>Is Genibar free?<\/h3><\/dt>\n<dd><p>Genibar is free to get started \u2014 no credit card required. Paid plans with higher\nusage limits are coming as the platform grows.<\/p><\/dd>\n<dt id=\"does%20uninstalling%20delete%20my%20agent%20or%20conversations%3F\"><h3>Does uninstalling delete my agent or conversations?<\/h3><\/dt>\n<dd><p>No. Uninstalling removes only this plugin's local settings. Everything in Genibar\nis preserved. To stop the widget for good, disconnect the site in the portal.<\/p><\/dd>\n<dt id=\"does%20the%20plugin%20update%20automatically%3F\"><h3>Does the plugin update automatically?<\/h3><\/dt>\n<dd><p>Yes \u2014 updates are delivered through WordPress.org like any directory plugin.\nYour key and settings are preserved across updates.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.5.1<\/h4>\n\n<ul>\n<li>New: a \"Rate us on WordPress.org\" link on the settings page.<\/li>\n<li>Docs: added a \"chat widget not appearing? try a hard reload\" FAQ, and corrected the cache\/toggle FAQ to match the current no-purge behaviour.<\/li>\n<\/ul>\n\n<h4>1.5.0<\/h4>\n\n<ul>\n<li>Genibar no longer purges your page caches. The chat widget checks a live setting before it shows, so turning it on\/off, changing your key, and deactivating all apply without any cache purge. On a brand-new connection the chat appears on already-cached pages once they refresh on their own (usually minutes).<\/li>\n<\/ul>\n\n<h4>1.4.4<\/h4>\n\n<ul>\n<li>The settings page now shows the installed plugin version.<\/li>\n<\/ul>\n\n<h4>1.4.3<\/h4>\n\n<ul>\n<li>The on\/off switch now applies within seconds on cached pages with no cache purge: the widget checks a live, cache-busted state endpoint. Toggling no longer purges caches (only changing the key does).<\/li>\n<\/ul>\n\n<h4>1.4.2<\/h4>\n\n<ul>\n<li>Fixed: turning the \"Show the Genibar chat widget\" switch OFF and saving now\nreliably persists \u2014 an unchecked box previously left the setting unchanged.<\/li>\n<\/ul>\n\n<h4>1.4.1<\/h4>\n\n<ul>\n<li>The \"Show the Genibar chat widget\" switch now takes effect within seconds even when\npage caches serve older HTML: the widget checks the site's live setting before it\ninitializes. Also guards against double-initialization on cached pages.<\/li>\n<\/ul>\n\n<h4>1.4.0<\/h4>\n\n<ul>\n<li>First WordPress.org release. Refreshed listing, setup guide copy and documentation.<\/li>\n<\/ul>\n\n<h4>1.3.1<\/h4>\n\n<ul>\n<li>The widget script is now registered via wp_enqueue_script (WordPress coding standards); input sanitization and readme refinements.<\/li>\n<\/ul>\n\n<h4>1.3.0<\/h4>\n\n<ul>\n<li>New setup guide on the settings screen: step-by-step onboarding for first-time users, with a one-click copy of your site address for the authorized-websites list.<\/li>\n<li>After activation you land directly on the setup guide.<\/li>\n<\/ul>\n\n<h4>1.2.1<\/h4>\n\n<ul>\n<li>Quieter installation: per-URL cache purging now runs silently via server headers.<\/li>\n<\/ul>\n\n<h4>1.2.0<\/h4>\n\n<ul>\n<li>Stronger automatic cache purging: purge-all plus per-URL purging (home + published pages\/posts), which also clears server-level LiteSpeed caches that ignore wildcard purges.<\/li>\n<\/ul>\n\n<h4>1.1.0<\/h4>\n\n<ul>\n<li>Automatically purge known page caches on activation, deactivation and settings save, so the widget appears for logged-out visitors immediately.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>First release. Connect an authorized website to a Genibar agent via its public key.<\/li>\n<\/ul>","raw_excerpt":"Turn your business knowledge into an AI chatbot for your WordPress site. 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