{"id":354573,"date":"2026-08-26T10:24:48","date_gmt":"2026-08-26T10:24:48","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/case-management\/"},"modified":"2026-08-26T10:24:18","modified_gmt":"2026-08-26T10:24:18","slug":"aarambha-case-management","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/aarambha-case-management\/","author":14939407,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.2","stable_tag":"1.0.2","tested":"7.1","requires":"6.7","requires_php":"7.0","requires_plugins":null,"header_name":"Aarambha Case Management","header_author":"aarambhathemes","header_description":"Aarambha Case Management is a WordPress plugin for managing customer support cases with frontend submissions, file uploads, status tracking, and customizable email notifications.","assets_banners_color":"f8f9fb","last_updated":"2026-08-26 10:24:18","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/aarambhathemes.com\/plugins\/aarambha-case-management\/","header_author_uri":"https:\/\/aarambhathemes.com","rating":0,"author_block_rating":0,"active_installs":0,"downloads":39,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq"],"tags":{"1.0.2":{"tag":"1.0.2","author":"aarambhathemes","date":"2026-08-26 10:24:18"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3666729,"resolution":"128x128","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-772x250.png":{"filename":"banner-772x250.png","revision":3666729,"resolution":"772x250","location":"assets","locale":"","width":1544,"height":500}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.2"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3666729,"resolution":"1","location":"assets","locale":"","width":2780,"height":1165},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3666729,"resolution":"2","location":"assets","locale":"","width":2780,"height":1165},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3666729,"resolution":"3","location":"assets","locale":"","width":2780,"height":1165}},"screenshots":{"1":"front-end submission form.","2":"administrators manage cases.","3":"email templates builder."}},"plugin_section":[],"plugin_tags":[14793,2369,1203,5887,4049],"plugin_category":[47],"plugin_contributors":[190021],"plugin_business_model":[],"class_list":["post-354573","plugin","type-plugin","status-publish","hentry","plugin_tags-case-management","plugin_tags-customer-support","plugin_tags-email-notifications","plugin_tags-file-upload","plugin_tags-helpdesk","plugin_category-education-and-support","plugin_contributors-aarambhathemes","plugin_committers-aarambhathemes"],"banners":{"banner":"https:\/\/ps.w.org\/aarambha-case-management\/assets\/banner-772x250.png?rev=3666729","banner_2x":false,"banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/aarambha-case-management\/assets\/icon-128x128.png?rev=3666729","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/aarambha-case-management\/assets\/screenshot-1.png?rev=3666729","caption":"front-end submission form."},{"src":"https:\/\/ps.w.org\/aarambha-case-management\/assets\/screenshot-2.png?rev=3666729","caption":"administrators manage cases."},{"src":"https:\/\/ps.w.org\/aarambha-case-management\/assets\/screenshot-3.png?rev=3666729","caption":"email templates builder."}],"raw_content":"<!--section=description-->\n<p>Aarambha Case Management allows website visitors to submit inquiries through a front-end form, including file attachments, and receive automated email notifications as their case status changes. Administrators manage cases, update statuses, and customize email templates from the WordPress dashboard.<\/p>\n\n<h4>Customer Features<\/h4>\n\n<ul>\n<li>Submit inquiries through a front-end form<\/li>\n<li>Attach files to a submitted case<\/li>\n<li>Receive automated email updates when the case status changes<\/li>\n<\/ul>\n\n<h4>Administrator Features<\/h4>\n\n<ul>\n<li>View and manage all submitted cases from the WordPress dashboard<\/li>\n<li>Update case status (e.g. Pending, In Progress, Resolved)<\/li>\n<li>Manage and download customer-submitted attachments<\/li>\n<li>Customize the email templates sent to customers<\/li>\n<\/ul>\n\n<h4>Displaying the Case Submission Form<\/h4>\n\n<p>Add the following shortcode to any page or post where you want the submission form to appear:<\/p>\n\n<pre><code>[aarambha_case_management_form]\n<\/code><\/pre>\n\n<p>[REPLACE with your actual shortcode\/block name \u2014 see note below]<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Install the plugin either via the WordPress.org plugin directory or by uploading the plugin files to the <code>\/wp-content\/plugins\/<\/code> directory.<\/li>\n<li>Activate the plugin through the 'Plugins' menu in WordPress.<\/li>\n<li>Go to <strong>Aarambha Case Management \u2192 Settings<\/strong> in your WordPress dashboard to configure the notification email address and email templates.<\/li>\n<li>Add the <code>[aarambha_case_management_form]<\/code> shortcode to any page to display the case submission form to visitors.<\/li>\n<\/ol>\n\n<h4>Automatic installation<\/h4>\n\n<p>Log in to your WordPress dashboard, go to Plugins \u2192 Add New, and search for \"Aarambha Case Management.\" Once found, click Install Now, then Activate.<\/p>\n\n<h4>Manual installation<\/h4>\n\n<p>Download the plugin and upload it to your server via FTP. See the <a href=\"https:\/\/wordpress.org\/documentation\/article\/manage-plugins\/\">WordPress Codex guide to managing plugins<\/a> for detailed steps.<\/p>\n\n<h4>Updating<\/h4>\n\n<p>The plugin supports WordPress's built-in automatic updates. As with any update, we recommend backing up your site beforehand.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"how%20do%20i%20add%20the%20case%20submission%20form%20to%20my%20site%3F\"><h3>How do I add the case submission form to my site?<\/h3><\/dt>\n<dd><p>Add the <code>[aarambha_case_management_form]<\/code> shortcode to any page or post. The form will appear where the shortcode is placed.<\/p><\/dd>\n<dt id=\"how%20do%20i%20customize%20the%20email%20templates%3F\"><h3>How do I customize the email templates?<\/h3><\/dt>\n<dd><p>Go to Aarambha Case Management \u2192 Settings \u2192 Email Templates in your WordPress dashboard. From there you can edit the subject and body of each automated email.<\/p><\/dd>\n<dt id=\"where%20are%20file%20attachments%20stored%3F\"><h3>Where are file attachments stored?<\/h3><\/dt>\n<dd><p>[Explain: e.g. \"Attachments are stored in the WordPress uploads directory and are only accessible to logged-in administrators.\"]<\/p><\/dd>\n<dt id=\"what%20is%20the%20plugin%20license%3F\"><h3>What is the plugin license?<\/h3><\/dt>\n<dd><p>This plugin is released under the GPLv3 license.<\/p><\/dd>\n<dt id=\"does%20this%20plugin%20work%20with%20any%20theme%3F\"><h3>Does this plugin work with any theme?<\/h3><\/dt>\n<dd><p>Yes, the plugin's front-end form and admin screens are designed to work independently of your active theme.<\/p><\/dd>\n\n<\/dl>","raw_excerpt":"Aarambha Case Management lets businesses receive, organize, and manage customer cases via a front-end submission form.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/354573","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=354573"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/aarambhathemes"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=354573"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=354573"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=354573"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=354573"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=354573"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=354573"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}