{"id":353936,"date":"2026-08-18T18:17:18","date_gmt":"2026-08-18T18:17:18","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/fala-ai-customer-service-agent\/"},"modified":"2026-08-19T01:24:20","modified_gmt":"2026-08-19T01:24:20","slug":"fala-agent","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/fala-agent\/","author":23549540,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0.4","requires":"5.8","requires_php":"7.4","requires_plugins":null,"header_name":"FALA \u2014 AI Customer Service Agent","header_author":"Elav8","header_description":"Add your Fala (Elevate Follow-Up) AI customer-service agent to WordPress. Paste your agent key from the Fala dashboard \u2014 no theme edits.","assets_banners_color":"0a0814","last_updated":"2026-08-19 01:24:20","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/fala.elav8.ai","header_author_uri":"https:\/\/elav8.ai","rating":0,"author_block_rating":0,"active_installs":0,"downloads":39,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"elav8","date":"2026-08-19 01:24:20"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3653380,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3653380,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3653703,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3653703,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3653380,"resolution":"1","location":"assets","locale":"","width":1280,"height":800},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3653380,"resolution":"2","location":"assets","locale":"","width":1280,"height":800},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3653380,"resolution":"3","location":"assets","locale":"","width":1280,"height":800}},"screenshots":{"1":"Settings \u2192 Fala Agent \u2014 paste your agent key","2":"Public site with the Fala launcher (front-end only)","3":"Fala dashboard install guide for WordPress"}},"plugin_section":[],"plugin_tags":[2353,2364,2368,2379,4013],"plugin_category":[],"plugin_contributors":[276349],"plugin_business_model":[],"class_list":["post-353936","plugin","type-plugin","status-publish","hentry","plugin_tags-ai","plugin_tags-chatbot","plugin_tags-customer-service","plugin_tags-live-chat","plugin_tags-voice","plugin_contributors-elav8","plugin_committers-elav8"],"banners":{"banner":"https:\/\/ps.w.org\/fala-agent\/assets\/banner-772x250.png?rev=3653703","banner_2x":"https:\/\/ps.w.org\/fala-agent\/assets\/banner-1544x500.png?rev=3653703","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/fala-agent\/assets\/icon-128x128.png?rev=3653380","icon_2x":"https:\/\/ps.w.org\/fala-agent\/assets\/icon-256x256.png?rev=3653380","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/fala-agent\/assets\/screenshot-1.png?rev=3653380","caption":"Settings \u2192 Fala Agent \u2014 paste your agent key"},{"src":"https:\/\/ps.w.org\/fala-agent\/assets\/screenshot-2.png?rev=3653380","caption":"Public site with the Fala launcher (front-end only)"},{"src":"https:\/\/ps.w.org\/fala-agent\/assets\/screenshot-3.png?rev=3653380","caption":"Fala dashboard install guide for WordPress"}],"raw_content":"<!--section=description-->\n<p>Fala (Elevate Follow-Up by Elav8) is a voice-first AI customer-service agent for your website.<\/p>\n\n<p>This plugin connects your WordPress site to the <strong>Fala service<\/strong> (hosted at <a href=\"https:\/\/fala.elav8.ai\">fala.elav8.ai<\/a>). After you activate it and paste your agent key:<\/p>\n\n<ol>\n<li>Open <strong>Settings \u2192 Fala Agent<\/strong><\/li>\n<li>Paste the <strong>agent key<\/strong> from your <a href=\"https:\/\/fala.elav8.ai\">Fala dashboard<\/a> (Build \u2192 Widgets, or the install guide)<\/li>\n<li>Save \u2014 your agent appears on every public page<\/li>\n<\/ol>\n\n<p>No theme file edits. Survives theme updates. Works with most caching plugins (purge cache after install if the agent does not appear immediately).<\/p>\n\n<h4>Requirements<\/h4>\n\n<ul>\n<li>A free or paid <a href=\"https:\/\/fala.elav8.ai\">Fala<\/a> workspace<\/li>\n<li>Your widget <strong>agent key<\/strong> (public embed key)<\/li>\n<\/ul>\n\n<h4>External service<\/h4>\n\n<p>This is a SaaS connector. When an agent key is saved, the plugin loads Fala\u2019s official loader script from your configured script origin (default <code>https:\/\/fala.elav8.ai\/widget.js<\/code>) and visitor chat\/voice traffic is handled by Fala\u2019s servers according to your plan and settings.<\/p>\n\n<ul>\n<li><a href=\"https:\/\/fala.elav8.ai\/terms\">Fala Terms<\/a><\/li>\n<li><a href=\"https:\/\/fala.elav8.ai\/privacy\">Fala Privacy Policy<\/a><\/li>\n<\/ul>\n\n<p>Saving an agent key under <strong>Settings \u2192 Fala Agent<\/strong> is your explicit consent to load that service on the public site. No script is injected until a key is present. The plugin does not inject \u201cpowered by\u201d credit links.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>In WordPress go to <strong>Plugins \u2192 Add New<\/strong><\/li>\n<li>Search for <strong>Fala<\/strong> (or upload this plugin\u2019s zip)<\/li>\n<li>Click <strong>Install Now<\/strong>, then <strong>Activate<\/strong><\/li>\n<li>Go to <strong>Settings \u2192 Fala Agent<\/strong> and paste your agent key from the Fala dashboard<\/li>\n<li>Visit your <strong>public<\/strong> site (not wp-admin) and confirm the agent launcher appears<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"where%20do%20i%20get%20the%20agent%20key%3F\"><h3>Where do I get the agent key?<\/h3><\/dt>\n<dd><p>Sign in at <a href=\"https:\/\/fala.elav8.ai\">fala.elav8.ai<\/a>, open <strong>Build \u2192 Widgets<\/strong>, or ask Fala\u2019s Architect to show the install guide. Copy the public key (not your login password).<\/p><\/dd>\n<dt id=\"the%20agent%20does%20not%20appear\"><h3>The agent does not appear<\/h3><\/dt>\n<dd><ul>\n<li>Confirm the key is saved under <strong>Settings \u2192 Fala Agent<\/strong><\/li>\n<li>Confirm your theme calls <code>wp_footer()<\/code> (almost all themes do)<\/li>\n<li>Purge any page cache \/ CDN cache<\/li>\n<li>View the <strong>public<\/strong> front-end, not the WordPress admin<\/li>\n<li>If you set <strong>allowed domains<\/strong> in Fala, make sure your site hostname is listed<\/li>\n<\/ul><\/dd>\n<dt id=\"can%20i%20use%20a%20one-click%20zip%20from%20the%20fala%20dashboard%3F\"><h3>Can I use a one-click zip from the Fala dashboard?<\/h3><\/dt>\n<dd><p>Yes. The dashboard can download a pre-configured zip of this same plugin with your key filled in. After WordPress.org listing, prefer installing from the directory and pasting the key.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release: settings page, agent key, site-wide footer inject via wp_enqueue_script.<\/li>\n<\/ul>","raw_excerpt":"Add your Fala AI customer-service agent to WordPress. 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