{"id":351978,"date":"2026-08-14T08:31:47","date_gmt":"2026-08-14T08:31:47","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/productlift-feedback-roadmap-changelog-knowledge-base\/"},"modified":"2026-08-14T08:31:39","modified_gmt":"2026-08-14T08:31:39","slug":"productlift-feedback","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/productlift-feedback\/","author":13272427,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0.4","requires":"5.0","requires_php":"7.4","requires_plugins":null,"header_name":"ProductLift: Feedback, Roadmap, Changelog, Knowledge Base","header_author":"ProductLift","header_description":"Collect customer feedback, prioritize features with AI, share your roadmap, and publish changelogs. 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Collect feature requests and ideas from your customers<\/li>\n<li><strong>AI Prioritization<\/strong> - Use RICE, ICE, or custom frameworks to prioritize what to build next<\/li>\n<li><strong>Public Roadmap<\/strong> - Share your product roadmap with customers and stakeholders<\/li>\n<li><strong>Changelog<\/strong> - Publish updates and automatically notify voters when features ship<\/li>\n<li><strong>Knowledge Base<\/strong> - Create help articles and reduce support requests<\/li>\n<li><strong>SSO Integration<\/strong> - WordPress users automatically sign in to your feedback portal<\/li>\n<\/ul>\n\n<p>Trusted by 6,000+ product teams worldwide. Rated 4.8\/5 on G2.<\/p>\n\n<h3>How It Works<\/h3>\n\n<p><strong>1. Create Your Feedback Portal<\/strong>\nSign up at ProductLift and customize your feedback portal. Choose your colors, domain, and settings.<\/p>\n\n<p><strong>2. Install This Plugin<\/strong>\nInstall the ProductLift plugin on your WordPress site and enter your portal URL.<\/p>\n\n<p><strong>3. Collect Feedback<\/strong>\nVisitors can submit feature requests, vote on ideas, and see your roadmap. Logged-in WordPress users are automatically authenticated via SSO.<\/p>\n\n<h3>Features<\/h3>\n\n<h4>SSO (Single Sign-On)<\/h4>\n\n<p>When enabled, logged-in WordPress users are automatically authenticated in your ProductLift feedback portal. No separate passwords needed, users can immediately submit and vote on features.<\/p>\n\n<h4>Shortcodes<\/h4>\n\n<p>Easily embed ProductLift widgets in your content:<\/p>\n\n<ul>\n<li><code>[productlift_link text=\"Give Feedback\"]<\/code> - Auto-login link to your portal<\/li>\n<li><code>[productlift_widget text=\"Suggest feature\"]<\/code> - Popup widget trigger<\/li>\n<li><code>[productlift_sidebar text=\"Open Widget\"]<\/code> - Sidebar widget trigger<\/li>\n<li><code>[productlift_embed height=\"700\" tab=\"feedback\" align=\"wide\"]<\/code> - Embed a feedback, roadmap, changelog, or knowledge base board inline. The embed auto-resizes to fit its content, so <code>height<\/code> is only the initial and minimum height (in pixels) reserved before the board finishes loading. Use <code>tab=\"roadmap\"<\/code> \/ <code>tab=\"changelog\"<\/code> \/ <code>tab=\"kb\"<\/code> to switch boards, and <code>align=\"full\"<\/code> for edge-to-edge, <code>align=\"none\"<\/code> to keep the theme's default content width.<\/li>\n<\/ul>\n\n<h4>Widget Types<\/h4>\n\n<ul>\n<li><strong>Popup Widget<\/strong> - Opens a feedback form in a modal<\/li>\n<li><strong>Sidebar Widget<\/strong> - Slides in from the side of the screen<\/li>\n<li><strong>Embedded Board<\/strong> - Full feedback board embedded in your page<\/li>\n<\/ul>\n\n<h3>External Services<\/h3>\n\n<p>This plugin connects to ProductLift's external services to provide its core functionality.<\/p>\n\n<p><strong>What data is transmitted:<\/strong><\/p>\n\n<p>When SSO is enabled and a user is logged in to WordPress, the following data is sent to ProductLift servers:\n- User email address\n- User display name\n- WordPress user ID\n- User avatar URL<\/p>\n\n<p>This data is transmitted when pages are loaded to enable automatic authentication to your ProductLift feedback portal.<\/p>\n\n<p><strong>External domains used:<\/strong><\/p>\n\n<ul>\n<li>app.productlift.dev - ProductLift application and widget hosting<\/li>\n<\/ul>\n\n<p><strong>Service links:<\/strong><\/p>\n\n<ul>\n<li>Service website: <a href=\"https:\/\/productlift.dev\">https:\/\/productlift.dev<\/a><\/li>\n<li>Terms of Service: <a href=\"https:\/\/www.productlift.dev\/legal\/\">https:\/\/www.productlift.dev\/legal\/<\/a><\/li>\n<li>Privacy Policy: <a href=\"https:\/\/www.productlift.dev\/legal\/\">https:\/\/www.productlift.dev\/legal\/<\/a><\/li>\n<\/ul>\n\n<p>This integration is essential for the plugin's core functionality. The external service processes user data to enable seamless authentication between your WordPress site and your ProductLift feedback portal.<\/p>\n\n<!--section=installation-->\n<h4>Automatic Installation<\/h4>\n\n<ol>\n<li>Go to Plugins &gt; Add New in your WordPress admin<\/li>\n<li>Search for \"ProductLift\"<\/li>\n<li>Click Install Now, then Activate<\/li>\n<li>Go to ProductLift in your admin menu<\/li>\n<li>Enter your feedback portal URL<\/li>\n<\/ol>\n\n<h4>Manual Installation<\/h4>\n\n<ol>\n<li>Download the plugin ZIP file<\/li>\n<li>Go to Plugins &gt; Add New &gt; Upload Plugin<\/li>\n<li>Upload the ZIP file and click Install Now<\/li>\n<li>Activate the plugin<\/li>\n<li>Go to ProductLift and enter your portal URL<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20productlift%20account%3F\"><h3>Do I need a ProductLift account?<\/h3><\/dt>\n<dd><p>Yes. This plugin connects your WordPress site to ProductLift. Create a free account at <a href=\"https:\/\/productlift.dev\">productlift.dev<\/a>.<\/p><\/dd>\n<dt id=\"how%20does%20sso%20work%3F\"><h3>How does SSO work?<\/h3><\/dt>\n<dd><p>When SSO is enabled, the plugin sends the logged-in user's email, name, and avatar to ProductLift. This allows them to submit feedback and vote without creating a separate account.<\/p><\/dd>\n<dt id=\"what%20data%20is%20sent%20to%20productlift%3F\"><h3>What data is sent to ProductLift?<\/h3><\/dt>\n<dd><p>For logged-in users with SSO enabled: email address, display name, user ID, and avatar URL. This data is used solely for authentication purposes.<\/p><\/dd>\n<dt id=\"can%20i%20use%20productlift%20without%20sso%3F\"><h3>Can I use ProductLift without SSO?<\/h3><\/dt>\n<dd><p>Yes. You can disable SSO in the plugin settings. Users will need to sign in separately to your ProductLift portal.<\/p><\/dd>\n<dt id=\"how%20do%20i%20find%20my%20widget%20ids%3F\"><h3>How do I find my widget IDs?<\/h3><\/dt>\n<dd><p>Log in to your ProductLift dashboard, go to Widgets, and copy the widget ID from any widget you create.<\/p><\/dd>\n<dt id=\"does%20this%20plugin%20slow%20down%20my%20site%3F\"><h3>Does this plugin slow down my site?<\/h3><\/dt>\n<dd><p>No. The SSO script is minimal and only loads for logged-in users. Embeds and widgets load asynchronously.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<li>Signed SSO (HS256 JWT) for WordPress users, with optional unsigned identify mode<\/li>\n<li>Shortcodes: <code>productlift_link<\/code>, <code>productlift_widget<\/code>, <code>productlift_sidebar<\/code>, <code>productlift_embed<\/code><\/li>\n<li>Admin settings page with onboarding flow and \"Verify SDK reachable\" check<\/li>\n<li>Settings and Support quick links on the Plugins page<\/li>\n<\/ul>","raw_excerpt":"Collect customer feedback, prioritize features with AI, share your roadmap, and publish changelogs. 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