{"id":346719,"date":"2026-08-07T06:01:48","date_gmt":"2026-08-07T06:01:48","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/chattrn-live-chat\/"},"modified":"2026-08-07T06:01:14","modified_gmt":"2026-08-07T06:01:14","slug":"chattrn-live-chat","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/chattrn-live-chat\/","author":23539409,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0.3","requires":"6.4","requires_php":"8.0","requires_plugins":null,"header_name":"Chattrn Live Chat","header_author":"Chattrn","header_description":"Add the Chattrn live chat widget to your WordPress site. Log in with your Chattrn account, pick a project, and the widget is installed automatically.","assets_banners_color":"","last_updated":"2026-08-07 06:01:14","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/www.chattrn.com","rating":0,"author_block_rating":0,"active_installs":0,"downloads":33,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"chattrn","date":"2026-08-07 06:01:14"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3637409,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3637409,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256},"icon.svg":{"filename":"icon.svg","revision":3637409,"resolution":false,"location":"assets","locale":false}},"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"The settings screen before connecting.","2":"The settings screen after a successful connection."}},"plugin_section":[],"plugin_tags":[2364,2369,5591,2379,2512],"plugin_category":[41],"plugin_contributors":[274744],"plugin_business_model":[],"class_list":["post-346719","plugin","type-plugin","status-publish","hentry","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-help-desk","plugin_tags-live-chat","plugin_tags-messaging","plugin_category-communication","plugin_contributors-chattrn","plugin_committers-chattrn"],"banners":[],"icons":{"svg":"https:\/\/ps.w.org\/chattrn-live-chat\/assets\/icon.svg?rev=3637409","icon":"https:\/\/ps.w.org\/chattrn-live-chat\/assets\/icon.svg?rev=3637409","icon_2x":false,"generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p>Chattrn Live Chat connects your WordPress site to your Chattrn account and installs the chat\nwidget automatically. Once connected, your visitors can start a conversation with your team\ndirectly from your site, and every conversation shows up in your Chattrn inbox alongside your\nother channels.<\/p>\n\n<p><strong>How it works<\/strong><\/p>\n\n<ol>\n<li>Install and activate the plugin.<\/li>\n<li>Go to Settings \u2192 Chattrn and log in with your Chattrn account email and password.<\/li>\n<li>Choose which Chattrn project you want to connect this site to.<\/li>\n<li>That's it \u2014 the widget is live on your site immediately.<\/li>\n<\/ol>\n\n<p><strong>What data is shared<\/strong><\/p>\n\n<p>Once connected, this plugin loads the Chattrn chat widget script from <code>asset.chattrn.com<\/code> on\nevery page of your site (unless you exclude specific pages in the plugin settings). The widget\nitself handles visitor chat interactions directly with Chattrn's servers \u2014 this plugin's own\nrole is limited to authenticating your account once and keeping the connection active. See\nChattrn's privacy policy at https:\/\/www.chattrn.com\/privacy-policy for details on how visitor chat data is\nhandled.<\/p>\n\n<p>This plugin does not read, modify, or sync any WooCommerce, order, or customer data from your\nsite.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>In your WordPress dashboard, go to Plugins \u2192 Add New.<\/li>\n<li>Search for \"Chattrn\".<\/li>\n<li>Click Install Now, then Activate.<\/li>\n<li>Go to Settings \u2192 Chattrn and log in with your Chattrn account to connect your site.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20chattrn%20account%3F\"><h3>Do I need a Chattrn account?<\/h3><\/dt>\n<dd><p>Yes. Sign up at https:\/\/www.chattrn.com if you don't already have one.<\/p><\/dd>\n<dt id=\"does%20this%20work%20with%20woocommerce%3F\"><h3>Does this work with WooCommerce?<\/h3><\/dt>\n<dd><p>The widget will work on any WordPress site, including WooCommerce stores, but this version does\nnot sync cart, order, or product data with Chattrn.<\/p><\/dd>\n<dt id=\"can%20i%20hide%20the%20widget%20on%20certain%20pages%3F\"><h3>Can I hide the widget on certain pages?<\/h3><\/dt>\n<dd><p>Yes \u2014 go to Settings \u2192 Chattrn and add one URL or path per line to the \"Hide the widget on\nspecific pages\" field.<\/p><\/dd>\n<dt id=\"what%20happens%20if%20i%20deactivate%20or%20delete%20the%20plugin%3F\"><h3>What happens if I deactivate or delete the plugin?<\/h3><\/dt>\n<dd><p>Deactivating disconnects the widget from your site. Deleting the plugin also removes all\nlocally stored settings from your WordPress database.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release: connect your Chattrn account, choose a project, and the widget installs\nautomatically.<\/li>\n<\/ul>","raw_excerpt":"Add the Chattrn live chat widget to your WordPress site in a few clicks \u2014 no code required.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/346719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=346719"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/chattrn"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=346719"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=346719"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=346719"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=346719"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=346719"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=346719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}