{"id":346110,"date":"2026-07-30T20:37:48","date_gmt":"2026-07-30T20:37:48","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/formular-de-retur\/"},"modified":"2026-07-30T23:22:43","modified_gmt":"2026-07-30T23:22:43","slug":"firestorm-retragere-din-contract","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/firestorm-retragere-din-contract\/","author":18656715,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.1.1","stable_tag":"1.1.1","tested":"7.0.2","requires":"5.6","requires_php":"7.2","requires_plugins":null,"header_name":"Firestorm Retragere din Contract","header_author":"Adrian Ciorba - Firestorm","header_description":"Adds the digital withdrawal function required by EU Directive 2023\/2673 (transposed in Romania through OUG 18\/2026). Two-step withdrawal form, automatic confirmation email with date and time, unique reference number and admin storage. Works on any WordPress site, with or without WooCommerce.","assets_banners_color":"4d010c","last_updated":"2026-07-30 23:22:43","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/firestorm.ro\/retragere-din-contract\/","header_author_uri":"https:\/\/firestorm.ro","rating":0,"author_block_rating":0,"active_installs":0,"downloads":46,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.1.0":{"tag":"1.1.0","author":"sirius11","date":"2026-07-30 20:37:30"},"1.1.1":{"tag":"1.1.1","author":"sirius11","date":"2026-07-30 23:22:43"}},"upgrade_notice":{"1.1.1":"

Adds visible reporting when a confirmation email fails to send.<\/p>","1.1.0":"

Internal names changed. If you used an earlier version, reconfigure the settings and update the shortcode to [frstrm_formular_retur].<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3629095,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3629095,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3629095,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3629095,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.1.0","1.1.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3629182,"resolution":"1","location":"assets","locale":"","width":1352,"height":1700},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3629182,"resolution":"2","location":"assets","locale":"","width":1470,"height":2502},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3629182,"resolution":"3","location":"assets","locale":"","width":2430,"height":826}},"screenshots":{"1":"The two-step withdrawal form as seen by the customer","2":"The settings screen","3":"The list of withdrawal requests in the WordPress admin area"}},"plugin_section":[],"plugin_tags":[14361,282,131785,55969,245590],"plugin_category":[45],"plugin_contributors":[273901],"plugin_business_model":[],"class_list":["post-346110","plugin","type-plugin","status-publish","hentry","plugin_tags-compliance","plugin_tags-ecommerce","plugin_tags-gdpr","plugin_tags-returns","plugin_tags-withdrawal","plugin_category-ecommerce","plugin_contributors-sirius11","plugin_committers-sirius11"],"banners":{"banner":"https:\/\/ps.w.org\/firestorm-retragere-din-contract\/assets\/banner-772x250.png?rev=3629095","banner_2x":"https:\/\/ps.w.org\/firestorm-retragere-din-contract\/assets\/banner-1544x500.png?rev=3629095","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/firestorm-retragere-din-contract\/assets\/icon-128x128.png?rev=3629095","icon_2x":"https:\/\/ps.w.org\/firestorm-retragere-din-contract\/assets\/icon-256x256.png?rev=3629095","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/firestorm-retragere-din-contract\/assets\/screenshot-1.png?rev=3629182","caption":"The two-step withdrawal form as seen by the customer"},{"src":"https:\/\/ps.w.org\/firestorm-retragere-din-contract\/assets\/screenshot-2.png?rev=3629182","caption":"The settings screen"},{"src":"https:\/\/ps.w.org\/firestorm-retragere-din-contract\/assets\/screenshot-3.png?rev=3629182","caption":"The list of withdrawal requests in the WordPress admin area"}],"raw_content":"\n

Since 19 June 2026, every trader selling online to consumers in the European Union must display a permanently visible digital withdrawal function<\/strong>, often called a \"withdrawal button\". The obligation comes from EU Directive 2023\/2673, which amends the Consumer Rights Directive 2011\/83\/EU. In Romania it was transposed through Government Emergency Ordinance 18\/2026, amending OUG 34\/2014 and Law 363\/2007. It applies to all online traders, including small shops.<\/p>\n\n

This plugin adds that function to any WordPress site in a few minutes, without writing code.<\/p>\n\n

Unlike solutions tied to a specific shop system, this plugin is deliberately platform-independent: the customer types the order number manually, so it works on any WordPress site, whether it runs WooCommerce or not.<\/p>\n\n

Please note:<\/strong> the plugin interface and the emails it sends are written in Romanian, because the plugin targets merchants selling to Romanian consumers and the legal wording refers to Romanian law.<\/p>\n\n

What it does<\/h4>\n\n
    \n
  • Two-step withdrawal form: statement of intent, then a separate and clearly labelled final confirmation, as required by law<\/li>\n
  • Automatic confirmation email to the customer, containing the exact date and time of the request (durable medium)<\/li>\n
  • Notification email to the shop for every new request<\/li>\n
  • Unique reference number for each request<\/li>\n
  • All requests stored and visible in the WordPress admin area<\/li>\n
  • Full or partial withdrawal (the customer can select only some products)<\/li>\n
  • Accent colour, labels and legal links configurable from a single settings screen<\/li>\n
  • A withdrawal page is created automatically on activation<\/li>\n<\/ul>\n\n

    Privacy and data handling<\/h4>\n\n

    Requests are stored in your own WordPress site, never on external servers. The plugin makes no external HTTP requests and loads no third-party assets. Visitor IP addresses are stored only as a truncated one-way hash, never in clear text. The only outgoing messages are the confirmation emails sent through wp_mail() to addresses you configure.<\/p>\n\n

    The legal eligibility of each withdrawal request (custom-made goods, sealed goods, digital content already accessed, and so on) remains the responsibility of the merchant, under the applicable consumer protection law.<\/p>\n\n\n

      \n
    1. In WordPress, go to Plugins - Add New - Upload Plugin<\/li>\n
    2. Select the plugin .zip file, then click Install Now and Activate<\/li>\n
    3. Go to \"Cereri de retur\" - \"Setari\" and fill in the accent colour, return email address, shop name and legal links<\/li>\n
    4. Display the button: use the shortcode [frstrm_formular_retur]<\/code>, a styled button with [frstrm_formular_retur stil=\"buton\"]<\/code>, or add the CSS class frstrm-open-form<\/code> to any link or button. A dedicated page is also created automatically on activation.<\/li>\n<\/ol>\n\n

      Recommended: place a permanent link in the site footer, so the function is permanently visible as the law requires.<\/p>\n\n\n

      \n

      What is the withdrawal button?<\/h3><\/dt>\n

      It is a digital function that lets a consumer exercise their legal right of withdrawal from a distance contract online, without having to send a separate written request. EU Directive 2023\/2673 makes it mandatory for online traders.<\/p><\/dd>\n

      When did it become mandatory?<\/h3><\/dt>\n

      In Romania the obligation applies from 19 June 2026, through OUG 18\/2026.<\/p><\/dd>\n

      Does it work without WooCommerce?<\/h3><\/dt>\n

      Yes. The form is generic: the customer types the order number manually, so the plugin works on any WordPress site, with or without WooCommerce.<\/p><\/dd>\n

      Do I need to be a developer to install it?<\/h3><\/dt>\n

      No. Upload it like any WordPress plugin, activate it, then fill in the settings on a single screen.<\/p><\/dd>\n

      Is customer data safe?<\/h3><\/dt>\n

      Yes. Requests stay on your own site and are never sent to external servers. IP addresses are stored only as a one-way hash.<\/p><\/dd>\n

      In which language is the form displayed?<\/h3><\/dt>\n

      The interface and the emails are in Romanian, because the plugin is built for merchants selling to Romanian consumers and the legal texts refer to Romanian legislation.<\/p><\/dd>\n\n<\/dl>\n\n\n

      1.1.1<\/h4>\n\n
        \n
      • The plugin now records whether each confirmation email was actually sent<\/li>\n
      • New \"Email trimis\" column in the requests list, with the failure reason in the request details<\/li>\n
      • Admin warning when an email could not be sent, since the confirmation email is a legal requirement<\/li>\n<\/ul>\n\n

        1.1.0<\/h4>\n\n
          \n
        • Renamed plugin and internal prefixes for uniqueness<\/li>\n
        • Documentation translated to English<\/li>\n
        • Note: settings must be configured again after updating from an earlier version<\/li>\n<\/ul>\n\n

          1.0.0<\/h4>\n\n
            \n
          • First release: two-step form, confirmation emails, request storage, settings screen, anti-spam protection.<\/li>\n<\/ul>","raw_excerpt":"Digital withdrawal function required by EU Directive 2023\/2673. Two-step form, confirmation email with date and time. For Romanian online shops.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/346110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=346110"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/sirius11"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=346110"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=346110"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=346110"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=346110"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=346110"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=346110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}