Unlimited form fields, multi-recipient admin emails and order-screen editing are now part of the free plugin.<\/p>","1.0.2":"
Reopen now works in the free edition and matches the native WooCommerce button style.<\/p>","1.0.1":"
Smoother, more reliable upgrade checkout.<\/p>","1.0.0":"
Initial release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.gif":{"filename":"icon-128x128.gif","revision":3630261,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.gif":{"filename":"icon-256x256.gif","revision":3630255,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3630227,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3630227,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.3"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"Guest return form on the WooCommerce order-tracking page \u2014 no login needed.","2":"The return panel on the WooCommerce order edit screen.","3":"Plugin settings.","4":"The drag-and-drop form builder."}},"plugin_section":[],"plugin_tags":[45369,37994,55969,170592,245590],"plugin_category":[],"plugin_contributors":[222068,274065],"plugin_business_model":[],"class_list":["post-345198","plugin","type-plugin","status-publish","hentry","plugin_tags-order-tracking","plugin_tags-refunds","plugin_tags-returns","plugin_tags-rma","plugin_tags-withdrawal","plugin_contributors-headplus","plugin_contributors-wpsolutionsplus","plugin_committers-wpsolutionsplus"],"banners":{"banner":"https:\/\/ps.w.org\/smart-refunds-returns-for-woocommerce\/assets\/banner-772x250.png?rev=3630227","banner_2x":"https:\/\/ps.w.org\/smart-refunds-returns-for-woocommerce\/assets\/banner-1544x500.png?rev=3630227","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/smart-refunds-returns-for-woocommerce\/assets\/icon-128x128.gif?rev=3630261","icon_2x":"https:\/\/ps.w.org\/smart-refunds-returns-for-woocommerce\/assets\/icon-256x256.gif?rev=3630255","generated":false},"screenshots":[],"raw_content":"\n
\u2696\ufe0f A WooCommerce returns plugin built for the new EU right of withdrawal \u2014 and it's free.<\/strong><\/p>\n\n Since 19 June 2026<\/strong>, Directive (EU) 2023\/2673 asks online stores across the EU to give shoppers a clear way to withdraw from a purchase and to send them a confirmation with the exact date and time, on a durable medium<\/strong>. Most refund and RMA plugins were never designed around that obligation. Smart Refunds & Returns was \u2014 from the very first line of code.<\/strong><\/p>\n\n Every return runs as a proper declaration of withdrawal<\/strong>, not a vague \"request\", and every submission fires an automatic, timestamped acknowledgement email<\/strong> \u2014 the durable-medium record the directive is looking for.<\/p>\n\n \ud83d\udca1 This is a tool to help you comply \u2014 it is not legal advice. Always check your own country's transposition of the directive.<\/em><\/p>\n<\/blockquote>\n\n That single capability is where most competitors fall short, and it's where your store gets to stand out. \ud83c\udf0d Then it gets even better for your customers \ud83d\udc47<\/p>\n\n The feature most plugins quietly skip. A guest opens your standard WooCommerce order-tracking page<\/strong>, types the order number and billing email they already have, and starts the return right there<\/strong> \u2014 secured by a signed access token<\/strong>, so their email never appears in a URL or in the page source. No forced sign-up. No endless email ping-pong. Registered customers get the same flow from My Account<\/strong>.<\/p>\n\n The plugin runs the workflow, the statuses and the customer emails \u2014 but it never touches your funds<\/strong>. It can't know how you agreed to refund each customer (card, cash, bank transfer, store credit), so it never creates a WooCommerce refund or a coupon on its own<\/strong>. No accidental double refunds. Your cash, your call. \ud83d\udd12<\/p>\n\n Every return is a real WooCommerce order status with its own panel on the order edit screen. No separate dashboard, no new mental model. If your team knows WooCommerce, they already know this. \u26a1<\/p>\n\n Nothing above is a teaser. It's all fully functional, with no metering, no time limit and no licence to enter.<\/p>\n\n Free already runs a complete, compliant return desk. When your volume grows and you want a full RMA workflow<\/strong> end-to-end, Smart Refunds & Returns Pro<\/a><\/strong> adds the next layer. It ships as a separate plugin<\/strong>, so nothing in this free version is ever locked, throttled or waiting for a key. \ud83d\ude4c<\/p>\n\n Pro unlocks:<\/strong><\/p>\n\n \ud83d\udc49 See it all on the Pro page<\/a>.<\/strong> Start free today, upgrade the day you need to \u2014 your data and setup carry straight over.<\/p>\n\n\n The customer-facing flow is built as a declaration of withdrawal<\/strong> and sends a timestamped acknowledgement on a durable medium, designed with Directive (EU) 2023\/2673 in mind (applicable from 19 June 2026). It's a tool to help you \u2014 not legal advice. Please verify your own obligations and your country's transposition.<\/p><\/dd>\n No. Guests start a return from the WooCommerce order-tracking page using their order number and billing email. Registered customers can also use My Account. Guest access is secured by a signed token, so the email is never exposed in the URL.<\/p><\/dd>\n No, and that's deliberate. It can't know how you agreed to refund each customer, so it never creates a WooCommerce refund or a coupon on its own. You settle the refund however you agreed, then mark the return completed.<\/p><\/dd>\n Yes. The plugin declares compatibility with WooCommerce custom order tables and with the block-based cart and checkout.<\/p><\/dd>\n Each return sets a dedicated status on the order and adds a panel to the order edit screen, where you move it through your workflow.<\/p><\/dd>\n There's a Pro version, and no \u2014 the free plugin is fully functional. Pro is a separate plugin<\/strong>, not an unlock code, so nothing here is disabled waiting for a licence. Pro adds the full RMA workflow with an email for every step, conditional visibility, partial returns, shipping and fee refunds, and the upload \/ multi-select \/ HTML field types. See the Pro page<\/a>.<\/p><\/dd>\n\n<\/dl>\n\n\n\n
\ud83d\udc64 True guest returns \u2014 no account, no password<\/h4>\n\n
\ud83d\udcb6 You always keep control of the money<\/h4>\n\n
\ud83e\udde9 Native WooCommerce \u2014 nothing new to learn<\/h4>\n\n
\u2728 Everything you get in the free plugin<\/h4>\n\n
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[smart_refund_form]<\/code> shortcode for a clean, standalone return page<\/li>\n\ud83d\ude80 Ready to scale? Meet Pro<\/h4>\n\n
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\/wp-content\/plugins\/<\/code>.<\/li>\n[smart_refund_form]<\/code> shortcode and select it in the refund-form-page setting.<\/li>\n[woocommerce_order_tracking]<\/code>) \u2014 that's where guests start their return.<\/li>\n<\/ol>\n\n\n\n
Does it help me comply with the EU right of withdrawal?<\/h3><\/dt>\n
Do customers need an account to start a return?<\/h3><\/dt>\n
Does the plugin refund the money automatically?<\/h3><\/dt>\n
Does it work with HPOS (High-Performance Order Storage)?<\/h3><\/dt>\n
Where do returns show up in the admin?<\/h3><\/dt>\n
Is there a Pro version, and is the free one crippled?<\/h3><\/dt>\n
1.0.3<\/h4>\n\n
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1.0.2<\/h4>\n\n
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1.0.1<\/h4>\n\n
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1.0.0<\/h4>\n\n
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[smart_refund_form]<\/code> shortcode for a standalone return page.<\/li>\n