{"id":344176,"date":"2026-08-05T08:16:48","date_gmt":"2026-08-05T08:16:48","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/easy-retur-for-woocommerce\/"},"modified":"2026-08-05T08:16:31","modified_gmt":"2026-08-05T08:16:31","slug":"fxoapps-order-returns-for-woocommerce","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/fxoapps-order-returns-for-woocommerce\/","author":23533300,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.4.3","stable_tag":"1.4.3","tested":"7.0.2","requires":"5.3","requires_php":"7.2","requires_plugins":null,"header_name":"FXOapps Order Returns for WooCommerce","header_author":"fxoapps","header_description":"Guided WooCommerce return requests for customers with a full admin workflow, email notifications, translations, and appearance controls.","assets_banners_color":"f7f9fe","last_updated":"2026-08-05 08:16:31","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/www.fxoapps.com\/","header_author_uri":"https:\/\/www.fxoapps.com","rating":0,"author_block_rating":0,"active_installs":0,"downloads":34,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.4.3":{"tag":"1.4.3","author":"fxoapps","date":"2026-08-05 08:16:31"}},"upgrade_notice":{"1.4.3":"<p>Readme updated: guest returns and other advanced features are PRO-only; free edition covers logged-in My Account returns.<\/p>","1.4.2":"<p>PRO features tab redesign and return options dropdown improvements.<\/p>","1.4.1":"<p>Free edition now focuses on core returns; advanced features are listed under Settings \u2192 PRO features.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3635478,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3635472,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3635472,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3635472,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.4.3"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"Customer return wizard \u2014 product selection from a completed order","2":"Return form \u2014 product condition, reason, handover, and return option","3":"Admin returns list with status filter and search","4":"Settings \u2014 return flow (condition and reason configuration)","5":"Settings \u2014 PRO features tab"}},"plugin_section":[],"plugin_tags":[12577,9682,55969,170592,286],"plugin_category":[45],"plugin_contributors":[274496],"plugin_business_model":[],"class_list":["post-344176","plugin","type-plugin","status-publish","hentry","plugin_tags-exchange","plugin_tags-refund","plugin_tags-returns","plugin_tags-rma","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-fxoapps","plugin_committers-fxoapps"],"banners":{"banner":"https:\/\/ps.w.org\/fxoapps-order-returns-for-woocommerce\/assets\/banner-772x250.png?rev=3635472","banner_2x":"https:\/\/ps.w.org\/fxoapps-order-returns-for-woocommerce\/assets\/banner-1544x500.png?rev=3635472","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/fxoapps-order-returns-for-woocommerce\/assets\/icon-128x128.png?rev=3635478","icon_2x":"https:\/\/ps.w.org\/fxoapps-order-returns-for-woocommerce\/assets\/icon-256x256.png?rev=3635472","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p><strong>FXOapps Order Returns for WooCommerce<\/strong> helps logged-in customers submit return requests from completed orders within a configurable time window. You manage every request from a dedicated admin area with status workflow, email notifications, translations, and appearance controls.<\/p>\n\n<p>This WordPress.org release includes a <strong>complete core return workflow<\/strong> without a license or external account.<\/p>\n\n<h4>What customers can do<\/h4>\n\n<ul>\n<li>Start a guided return wizard from <strong>My Account \u2192 Retur<\/strong> (logged-in customers)<\/li>\n<li>Choose product condition and return reason (as configured by the shop)<\/li>\n<li>Select a return option (refund, exchange, bank transfer, etc.)<\/li>\n<li>Choose courier handover when enabled by the shop (shop calls courier or customer calls courier)<\/li>\n<li>Receive a confirmation email after submitting a return<\/li>\n<\/ul>\n\n<h4>What shop owners get<\/h4>\n\n<ul>\n<li><strong>Dashboard<\/strong> with return statistics and charts (fixed recent period)<\/li>\n<li><strong>Returns list<\/strong> with search, status filter, and pagination<\/li>\n<li><strong>Return settings<\/strong> \u2014 return period, admin email, date format<\/li>\n<li><strong>Return flow<\/strong> \u2014 unlimited product condition + reason rows, with per-reason return shipping fee payer (shop or customer)<\/li>\n<li><strong>Return options<\/strong> \u2014 built-in customer-facing return option types with translated labels<\/li>\n<li><strong>Handover (courier)<\/strong> \u2014 shop-calls-courier or customer-calls-courier modes with editable notices<\/li>\n<li><strong>Appearance<\/strong> \u2014 colors, border radius, and theme compatibility<\/li>\n<li><strong>Translations<\/strong> \u2014 edit storefront and admin strings; compatible with WPML and Polylang<\/li>\n<li><strong>Email notifications<\/strong> \u2014 customer confirmation and admin alert when a new return is submitted<\/li>\n<li><strong>IBAN validation<\/strong> when a return option requires bank details<\/li>\n<li><strong>Support<\/strong> contact form in wp-admin<\/li>\n<li><strong>WooCommerce HPOS<\/strong> (custom order tables) compatibility<\/li>\n<\/ul>\n\n<h4>PRO features (separate commercial plugin)<\/h4>\n\n<p>Advanced features are available in <strong>FXOapps Order Returns PRO<\/strong> on fxoapps.com, including:<\/p>\n\n<p><strong>Return experience<\/strong><\/p>\n\n<ul>\n<li>Guest returns without account login (public \/retur page with order number + email verification)<\/li>\n<li>Group returns (multiple products from one order)<\/li>\n<li>Customer product image uploads on returns<\/li>\n<li>Courier pickup date on the return form<\/li>\n<li>In-person handover at store locations<\/li>\n<li>Per-reason \u201cshop calls courier\u201d override on return shipping<\/li>\n<\/ul>\n\n<p><strong>Store operations<\/strong><\/p>\n\n<ul>\n<li>Automatic stock restore when a return is completed<\/li>\n<li>WooCommerce store credit coupons for coupon-type returns (created when completed)<\/li>\n<li>Bulk status actions on the returns list<\/li>\n<li>Internal admin notes on return records<\/li>\n<li>Print return \/ RMA slip<\/li>\n<li>Date range filter on the returns list<\/li>\n<li>Filter returns by return option and show the selected option in the list<\/li>\n<\/ul>\n\n<p><strong>Reporting and exports<\/strong><\/p>\n\n<ul>\n<li>CSV export with current list filters<\/li>\n<li>Advanced dashboard with custom date range<\/li>\n<li>Returns by product and return reason statistics<\/li>\n<li>Scheduled and on-demand weekly return reports by email<\/li>\n<\/ul>\n\n<p><strong>Automation and rules<\/strong><\/p>\n\n<ul>\n<li>Customizable customer and admin email templates<\/li>\n<li>Email notifications when return status changes<\/li>\n<li>Multiple admin notification email addresses<\/li>\n<li>Exclude selected products or categories from returns<\/li>\n<li>Per-category return period overrides<\/li>\n<\/ul>\n\n<p><strong>Support<\/strong><\/p>\n\n<ul>\n<li>Priority support<\/li>\n<\/ul>\n\n<p>See <strong>Order Returns \u2192 Settings \u2192 PRO features<\/strong> in wp-admin for the full list.<\/p>\n\n<h4>Merchant setup<\/h4>\n\n<p>After activation, open <strong>Order Returns \u2192 Settings<\/strong> and configure:<\/p>\n\n<ol>\n<li><strong>General<\/strong> \u2014 return period (days), admin notification email, date format<\/li>\n<li><strong>Return flow<\/strong> \u2014 add product condition labels and return reasons<\/li>\n<li><strong>Return options<\/strong> \u2014 choose which built-in return options customers can select<\/li>\n<li><strong>Handover<\/strong> \u2014 enable courier return and edit courier notices<\/li>\n<li><strong>Appearance<\/strong> \u2014 match the return form to your store branding<\/li>\n<\/ol>\n\n<!--section=installation-->\n<ol>\n<li>Install and activate <strong>WooCommerce<\/strong>.<\/li>\n<li>Upload the <code>fxoapps-order-returns-woocommerce<\/code> folder to <code>\/wp-content\/plugins\/<\/code>.<\/li>\n<li>Activate <strong>FXOapps Order Returns for WooCommerce<\/strong> through the <strong>Plugins<\/strong> menu in WordPress.<\/li>\n<li>Go to <strong>Order Returns \u2192 Settings<\/strong> and configure your return period, return flow, return options, and handover preferences.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"does%20this%20plugin%20require%20a%20license%20or%20external%20account%3F\"><h3>Does this plugin require a license or external account?<\/h3><\/dt>\n<dd><p>No. This release works without a license key, subscription, or fxoapps.com account.<\/p><\/dd>\n<dt id=\"is%20there%20a%20pro%20version%3F\"><h3>Is there a PRO version?<\/h3><\/dt>\n<dd><p>Yes. FXOapps offers a separate commercial PRO plugin with advanced features listed under <strong>Settings \u2192 PRO features<\/strong>. PRO is not required for core returns.<\/p><\/dd>\n<dt id=\"can%20guests%20return%20products%20without%20logging%20in%3F\"><h3>Can guests return products without logging in?<\/h3><\/dt>\n<dd><p>Not in the free WordPress.org edition. Guest returns on the public <code>\/retur<\/code> page are available in <strong>FXOapps Order Returns PRO<\/strong>. The free edition supports returns from <strong>My Account \u2192 Retur<\/strong> for logged-in customers.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20woocommerce%20hpos%3F\"><h3>Does it work with WooCommerce HPOS?<\/h3><\/dt>\n<dd><p>Yes. The plugin declares compatibility with WooCommerce custom order tables (HPOS).<\/p><\/dd>\n<dt id=\"does%20the%20plugin%20call%20external%20services%3F\"><h3>Does the plugin call external services?<\/h3><\/dt>\n<dd><p>No. This release does not phone home, send telemetry, or contact a license server.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.4.3<\/h4>\n\n<ul>\n<li>Readme: align free vs PRO feature lists with the current plugin split.<\/li>\n<li>Document guest returns, group returns, store credit coupons, email templates, weekly reports, and other PRO-only features correctly.<\/li>\n<li>Clarify that the free edition serves logged-in customers via My Account.<\/li>\n<\/ul>\n\n<h4>1.4.2<\/h4>\n\n<ul>\n<li>PRO features tab: benefit cards layout and updated PRO feature list.<\/li>\n<li>Return options: built-in dropdown types with fixed IDs and legacy ID normalization.<\/li>\n<\/ul>\n\n<h4>1.4.1<\/h4>\n\n<ul>\n<li>Split free vs PRO: text-only PRO features tab; remove PRO-only settings from free UI.<\/li>\n<li>Disable status-change emails in free; keep new-return notifications.<\/li>\n<\/ul>\n\n<h4>1.4.0<\/h4>\n\n<ul>\n<li>Rebrand and WordPress.org compliance release.<\/li>\n<\/ul>","raw_excerpt":"Guided WooCommerce return requests for customers with a full admin workflow.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/344176","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=344176"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/fxoapps"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=344176"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=344176"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=344176"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=344176"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=344176"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=344176"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}