{"id":339830,"date":"2026-07-18T14:29:47","date_gmt":"2026-07-18T14:29:47","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/xyvorex-ai-receptionist\/"},"modified":"2026-07-18T14:29:29","modified_gmt":"2026-07-18T14:29:29","slug":"xyvorex-ai-receptionist","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/xyvorex-ai-receptionist\/","author":23531953,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.1.0","stable_tag":"1.1.0","tested":"7.0.2","requires":"6.4","requires_php":"8.1","requires_plugins":null,"header_name":"Xyvorex AI Receptionist","header_author":"Xyvorex","header_description":"Simple AI chat assistant for small business websites.","assets_banners_color":"8f90a4","last_updated":"2026-07-18 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knowledge<\/li>\n<li>Add information that isn't available on your website<\/li>\n<li>Test realistic customer questions<\/li>\n<li>Launch only when you're completely satisfied<\/li>\n<\/ul>\n\n<p>Built for business owners rather than developers, Xyvorex AI Receptionist is ideal for:<\/p>\n\n<ul>\n<li>Local businesses<\/li>\n<li>Tour operators<\/li>\n<li>Service companies<\/li>\n<li>Professional services<\/li>\n<li>Consultants<\/li>\n<li>Agencies<\/li>\n<li>Trades<\/li>\n<li>Small businesses<\/li>\n<\/ul>\n\n<p>Whether you answer five enquiries a week or fifty a day, Xyvorex AI Receptionist helps your customers find answers instantly while reducing repetitive questions.<\/p>\n\n<h3>Why Xyvorex AI Receptionist?<\/h3>\n\n<p>Many AI chat plugins simply connect your website to an AI model.<\/p>\n\n<p>Xyvorex AI Receptionist is different.<\/p>\n\n<p>It puts the business owner in control.<\/p>\n\n<p>You decide:<\/p>\n\n<ul>\n<li>What the AI knows<\/li>\n<li>When it goes live<\/li>\n<li>How it answers customer questions<\/li>\n<li>How your knowledge is managed<\/li>\n<li>How the AI improves over time<\/li>\n<\/ul>\n\n<p>The result is an AI assistant you can confidently put in front of your customers.<\/p>\n\n<h3>Features<\/h3>\n\n<ul>\n<li>Learn directly from your website<\/li>\n<li>Review and edit AI knowledge before customers see it<\/li>\n<li>Add additional information using Manual Knowledge<\/li>\n<li>Test customer conversations before going live<\/li>\n<li>Public AI chat widget with editable branding<\/li>\n<li>Customisable widget title and welcome message<\/li>\n<li>Review every conversation in the Inbox<\/li>\n<li>Add private Owner Notes for customer follow-up<\/li>\n<li>Rate AI responses for future improvements<\/li>\n<li>Designed specifically for business websites<\/li>\n<li>Easy setup with no coding required<\/li>\n<\/ul>\n\n<h3>External services<\/h3>\n\n<p>Xyvorex AI Receptionist connects to the OpenAI API.<\/p>\n\n<p>The site owner must provide their own OpenAI API key. OpenAI is used to generate AI replies and analyse website content during Website Training.<\/p>\n\n<p>Data sent to OpenAI may include:<\/p>\n\n<ul>\n<li>Visitor questions<\/li>\n<li>Recent conversation context<\/li>\n<li>Website content collected during Website Training<\/li>\n<li>Saved business knowledge needed to generate a reply<\/li>\n<\/ul>\n\n<p>Requests are sent only when:<\/p>\n\n<ul>\n<li>A visitor or administrator asks the AI a question<\/li>\n<li>The administrator runs Website Training<\/li>\n<\/ul>\n\n<p>OpenAI API usage and billing are managed by the site owner's OpenAI account.<\/p>\n\n<p>OpenAI Terms of Use: https:\/\/openai.com\/policies\/terms-of-use\/<\/p>\n\n<p>OpenAI Privacy Policy: https:\/\/openai.com\/policies\/privacy-policy\/<\/p>\n\n<p>The frontend chat transcript may be stored locally in the visitor's browser for up to 7 days. It may be visible to other users of the same browser or device. Visitors can clear it using Start New Conversation.<\/p>\n\n<p>Conversations are also stored in the WordPress database and sent to OpenAI to generate replies.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the Xyvorex AI Receptionist plugin ZIP or install it through WordPress.<\/li>\n<li>Activate the plugin.<\/li>\n<li>Open <strong>Xyvorex AI Receptionist<\/strong> from the WordPress admin menu.<\/li>\n<li>Add your OpenAI API Key.<\/li>\n<li>Enter your Business Name.<\/li>\n<li>Train your website.<\/li>\n<li>Review your Knowledge.<\/li>\n<li>Test your AI.<\/li>\n<li>Enable the Public Chat Widget.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20an%20openai%20account%3F\"><h3>Do I need an OpenAI account?<\/h3><\/dt>\n<dd><p>Yes.<\/p>\n\n<p>Xyvorex AI Receptionist uses your own OpenAI API key.<\/p>\n\n<p>OpenAI manages API usage and billing separately.<\/p><\/dd>\n<dt id=\"is%20this%20suitable%20for%20small%20businesses%3F\"><h3>Is this suitable for small businesses?<\/h3><\/dt>\n<dd><p>Absolutely.<\/p>\n\n<p>Xyvorex AI Receptionist was designed specifically for businesses that want to answer customer questions automatically while remaining in complete control of the information their AI uses.<\/p><\/dd>\n<dt id=\"can%20i%20edit%20what%20the%20ai%20knows%3F\"><h3>Can I edit what the AI knows?<\/h3><\/dt>\n<dd><p>Yes.<\/p>\n\n<p>Website Training provides a starting point, but you remain in complete control.<\/p>\n\n<p>You can edit the generated knowledge and add additional information through Manual Knowledge at any time.<\/p><\/dd>\n<dt id=\"can%20i%20test%20the%20ai%20before%20visitors%20see%20it%3F\"><h3>Can I test the AI before visitors see it?<\/h3><\/dt>\n<dd><p>Yes.<\/p>\n\n<p>The built-in Test Your AI page lets you ask realistic customer questions before enabling the public chat widget.<\/p><\/dd>\n<dt id=\"does%20ai%20feedback%20immediately%20retrain%20the%20ai%3F\"><h3>Does AI feedback immediately retrain the AI?<\/h3><\/dt>\n<dd><p>No.<\/p>\n\n<p>Feedback is stored for review and future improvements.<\/p>\n\n<p>To change responses immediately, simply update your Knowledge or Manual Knowledge and test again.<\/p><\/dd>\n<dt id=\"is%20the%20visitor%20chat%20transcript%20stored%20in%20the%20browser%3F\"><h3>Is the visitor chat transcript stored in the browser?<\/h3><\/dt>\n<dd><p>The public chat widget may store the visitor's chat transcript locally in their browser for up to 7 days so the conversation can continue after page reloads or return visits.<\/p>\n\n<p>This local transcript may be visible to other people using the same browser or device. Visitors can clear it by selecting <strong>Start New Conversation<\/strong> in the chat widget.<\/p>\n\n<p>Conversations are also stored in WordPress and sent to OpenAI to generate replies.<\/p><\/dd>\n<dt id=\"does%20xyvorex%20ai%20receptionist%20work%20with%20any%20theme%3F\"><h3>Does Xyvorex AI Receptionist work with any theme?<\/h3><\/dt>\n<dd><p>Yes.<\/p>\n\n<p>The public chat widget works independently of your WordPress theme and is designed to work with modern WordPress websites.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.1.0<\/h4>\n\n<ul>\n<li>Added persistent visitor conversations for up to 7 days.<\/li>\n<li>Added Start New Conversation control for clearing the visitor's local chat transcript.<\/li>\n<li>Restored conversations across page reloads and site navigation.<\/li>\n<li>Fixed public chat widget column layout.<\/li>\n<li>Fixed Start New Conversation text contrast.<\/li>\n<li>Added privacy documentation for local transcript storage.<\/li>\n<\/ul>\n\n<h4>1.1.0-beta.3<\/h4>\n\n<ul>\n<li>Improved onboarding experience.<\/li>\n<li>Improved Website Training workflow.<\/li>\n<li>Improved Knowledge page guidance.<\/li>\n<li>Improved Inbox usability.<\/li>\n<li>Added editable chat widget title.<\/li>\n<li>Added editable welcome message.<\/li>\n<li>Improved OpenAI setup guidance.<\/li>\n<li>Improved release packaging.<\/li>\n<li>Improved database upgrade handling.<\/li>\n<li>Fixed Advanced page layout issue.<\/li>\n<li>Training success message now persists after reload.<\/li>\n<li>Clarified AI feedback behaviour.<\/li>\n<\/ul>","raw_excerpt":"Your Xyvorex AI Receptionist for WordPress. 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