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AI Support Assistant is a next-generation, high-performance Retrieval-Augmented Generation (RAG) document search and support chat widget for WordPress. It natively integrates with the WordPress 7.0+ AI Client and Connectors API, allowing site owners to power AI chat and vector search using centralized WordPress connectors or standalone direct API keys (Google Gemini and OpenAI GPT-4). Visitors can query your uploaded documentation, guide files, PDFs, DOCX, and TXT files with real-time answers and document citations.<\/p>\n\n
This plugin utilizes AI provider APIs to generate vector text embeddings and formulate chat query responses. When configured, AI operations can be routed through:\n* WordPress Native AI Client & Connectors API (centralized core credentials managed in WordPress Settings > Connectors).\n* OpenAI API (https:\/\/openai.com) - Used to generate embeddings and retrieve chat answers. Subject to OpenAI's Terms of Use<\/a> and Privacy Policy<\/a>.\n* Google Gemini API (https:\/\/ai.google.dev) - Used to generate embeddings and retrieve chat answers. Subject to Google APIs Terms of Service<\/a> and Google Privacy Policy<\/a>.<\/p>\n\n When utilizing external LLM services (via WordPress Connectors, OpenAI, or Gemini), document chunks and user search queries are sent to the respective third-party service APIs to formulate answers. No personal user identifiers (like email or IP addresses) are transmitted. Please ensure you have appropriate user consent and reference this integration in your website's Privacy Policy.<\/p>\n\n Yes! By default, the plugin uses your local MySQL database as the vector store. Only the embedding and chat queries require outgoing API requests to your chosen provider (Google Gemini or OpenAI).<\/p><\/dd>\n The plugin currently supports PDF, DOCX (Microsoft Word), and TXT text files.<\/p><\/dd>\n You can customize the chat title and dimensions via the shortcode parameters (e.g. Features<\/h3>\n\n
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manage_options<\/code> capability checks, $wpdb->prepare()<\/code> everywhere<\/li>\n<\/ul>\n\nRequirements<\/h3>\n\n\n\n\n Requirement\n Minimum\n\n\n\n\n WordPress\n 6.0+\n\n\n PHP\n 8.2+\n\n\n MySQL\n 5.7+\n\n\n\n\n
Shortcode Usage<\/h3>\n\n
[ai_support_assistant]\n[ai_support_assistant title=\"Support\" theme=\"dark\" width=\"400px\" height=\"600px\"]\n<\/code><\/pre>\n\n\n\n\n Attribute\n Default\n Description\n\n\n\n\n title<\/code>\n (settings value)<\/em>\n Chat widget header title\n\n\n theme<\/code>\n light<\/code>\n light<\/code>, dark<\/code>, or glass<\/code>\n\n\n width<\/code>\n 360px<\/code>\n Widget width\n\n\n height<\/code>\n 500px<\/code>\n Widget height\n\n\n\n
ai-support-assistant<\/code> folder to \/wp-content\/plugins\/<\/code> or install via the WP Admin Plugins \u2192 Add New<\/strong> screen.<\/li>\n[ai_support_assistant]<\/code> on any page or post.<\/li>\n<\/ol>\n\n\n\n
Can I run the plugin entirely locally?<\/h3><\/dt>\n
Which file formats are supported?<\/h3><\/dt>\n
How do I customize the chat widget design?<\/h3><\/dt>\n
[ai_support_assistant title=\"Documentation Search\" theme=\"light\"]<\/code>).<\/p><\/dd>\n\n<\/dl>\n\n\n1.0.0<\/h4>\n\n
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