Initial release of CalicoDesk.<\/p>"},"ratings":[],"assets_icons":[],"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":[],"block_files":[],"assets_screenshots":[],"screenshots":[]},"plugin_section":[],"plugin_tags":[2353,2364,2369,4049,2379],"plugin_category":[47],"plugin_contributors":[271803],"plugin_business_model":[],"class_list":["post-335952","plugin","type-plugin","status-publish","hentry","plugin_tags-ai","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-helpdesk","plugin_tags-live-chat","plugin_category-education-and-support","plugin_contributors-calicodesk","plugin_committers-calicodesk"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/calicodesk.svg","icon_2x":false,"generated":true},"screenshots":[],"raw_content":"\n
CalicoDesk connects your WordPress site to the CalicoDesk<\/a> customer support platform. Once connected, the CalicoDesk live chat widget is added to your site so visitors can chat with your team or your AI agents.<\/p>\n\n Features<\/strong><\/p>\n\n A CalicoDesk account is required.<\/strong> This plugin is a connector for the CalicoDesk service; chat conversations, AI agents, and helpdesk features run on the CalicoDesk platform. Create an account at calicodesk.com<\/a>.<\/p>\n\n This plugin relies on CalicoDesk, a third-party customer support service, and does not function without it.<\/p>\n\n What the plugin connects to and what data is sent:<\/strong><\/p>\n\n No data is sent to CalicoDesk until an administrator connects an account, and no visitor data is sent until live chat is enabled for a workspace. Disconnecting the account or disabling the workspace stops all data transmission.<\/p>\n\n This service is provided by CalicoDesk: Terms and Conditions<\/a>, Privacy Policy<\/a>.<\/p>\n\n\n Yes. This plugin connects your site to the CalicoDesk platform. You can create an account at calicodesk.com<\/a>.<\/p><\/dd>\n\n
External Services<\/h3>\n\n
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https:\/\/calicodesk.com\/api\/v1\/wordpress\/sign-in<\/code> to obtain an API token. The token and email address are stored in your WordPress database. The password is never stored.<\/li>\nhttps:\/\/calicodesk.com\/api\/v1\/me\/workspaces<\/code> to fetch the list of workspaces on your account.<\/li>\nhttps:\/\/<your-workspace>.calicodesk.com\/livechat-loader.js<\/code>. Loading this script transmits standard request data (such as the visitor's IP address, browser user agent, and the page URL) to CalicoDesk, and any messages a visitor types into the chat widget are processed by the CalicoDesk platform, including its AI features.<\/li>\n<\/ol>\n\n\n
calicodesk<\/code> folder to the \/wp-content\/plugins\/<\/code> directory, or install the plugin through the WordPress Plugins screen.<\/li>\n\n
Do I need a CalicoDesk account?<\/h3><\/dt>\n