Maintenance release: passes Plugin Check with no warnings.<\/p>","1.4.1":"
Maintenance release: admin assets are now enqueued the WordPress way.<\/p>","1.4.0":"
askVela now has its own menu item (left sidebar) with a refreshed settings screen.<\/p>","1.3.0":"
Adds built-in WooCommerce product sync; one-click connect now configures it automatically too.<\/p>","1.2.1":"
Fixes one-click connect failing with "missing". Update if you use Connect with askVela.<\/p>","1.2.0":"
Adds one-click "Connect with askVela": link your account and auto-configure the Widget Key and order lookup, no copy-paste.<\/p>","1.1.0":"
Adds a secure WooCommerce order lookup so the AI can answer order questions. Copy the Lookup URL and secret from the askVela menu into your askVela dashboard.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3589011,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3589011,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3589011,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3589011,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.4.3"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"The askVela settings page \u2013 enter your Widget Key and copy the order-lookup URL & secret.","2":"The chat & AI widget on a WooCommerce storefront.","3":"The assistant answering an order question using the secure WooCommerce lookup."}},"plugin_section":[],"plugin_tags":[2353,2364,2369,2379,286],"plugin_category":[45],"plugin_contributors":[269289],"plugin_business_model":[],"class_list":["post-332598","plugin","type-plugin","status-publish","hentry","plugin_tags-ai","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-live-chat","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-askvela","plugin_committers-askvela"],"banners":{"banner":"https:\/\/ps.w.org\/askvela-live-chat-ai-support\/assets\/banner-772x250.png?rev=3589011","banner_2x":"https:\/\/ps.w.org\/askvela-live-chat-ai-support\/assets\/banner-1544x500.png?rev=3589011","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/askvela-live-chat-ai-support\/assets\/icon-128x128.png?rev=3589011","icon_2x":"https:\/\/ps.w.org\/askvela-live-chat-ai-support\/assets\/icon-256x256.png?rev=3589011","generated":false},"screenshots":[],"raw_content":"\n
askVela is an AI-powered live chat and customer support service for online shops. This plugin embeds the askVela chat widget on your WordPress or WooCommerce site and \u2013 on WooCommerce \u2013 exposes a secure, signed endpoint so the askVela assistant can answer questions about a customer's orders.<\/p>\n\n
You need an askVela account (workspace), which you can create at https:\/\/askvela.pro. The easiest setup is one-click connect<\/strong>: under the askVela<\/strong> menu click \"Connect with askVela\", confirm in your askVela account, and the Widget Key (and, for WooCommerce, the order lookup) are configured automatically. You can also enter the Widget Key manually.<\/p>\n\n Full guide: https:\/\/askvela.pro\/wordpress<\/p>\n\n This plugin connects to askVela, a third-party SaaS service operated by askVela, to provide the chat widget and (optionally) the order lookup. By installing and configuring this plugin you choose to use that service.<\/p>\n\n askVela widget loader (frontend).<\/strong> When you set a Widget Key, the plugin loads the widget script from Order lookup (WooCommerce, optional).<\/strong> When the order lookup is enabled, askVela may call the plugin's endpoint Product sync (WooCommerce, optional).<\/strong> When a product sync is enabled, askVela may call the plugin's endpoint One-click connect (optional).<\/strong> If you use the \"Connect with askVela\" button, you are sent to askVela to confirm while logged in. After you confirm, the plugin exchanges a one-time code with No data is sent to askVela until you enter a Widget Key (widget), configure the lookup\/product sync (order\/product data), or use one-click connect.<\/p>\n\n Yes. askVela is a hosted service; this plugin is the WordPress client for it. You can create a workspace at https:\/\/askvela.pro.<\/p><\/dd>\n Yes. The widget runs on all WooCommerce pages automatically. The plugin additionally provides a secure order lookup so the assistant can answer order questions.<\/p><\/dd>\n The lookup endpoint only returns data for requests signed with your shared secret (HMAC-SHA256, verified in constant time). Requests without a valid signature are rejected. You can disable the lookup at any time with a single checkbox.<\/p><\/dd>\n Make sure the Widget Key is entered correctly (no spaces) and clear any caching\/optimization plugin's cache. In very rare cases a theme does not call In your askVela dashboard under Settings \u2192 Widget. The plugin only embeds the widget; appearance is managed in askVela.<\/p><\/dd>\n\n<\/dl>\n\n\nWhat you get<\/h4>\n\n
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How the order lookup works<\/h4>\n\n
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External services<\/h3>\n\n
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https:\/\/askvela.pro\/widget.js<\/code> on your site's frontend. Through the widget, chat messages, the current page URL, and any name\/email a visitor enters are sent to askVela so the assistant can respond. The Widget Key (which identifies your workspace) is included.<\/p><\/li>\n\/wp-json\/askvela\/v1\/lookup<\/code> with a customer email and an HMAC signature. In the response, the plugin sends order and customer data to askVela: order number, status, total, date, order URL, amount, currency, an optional payment reference, and basic customer details (name, number of orders, customer since, total spent). This only happens for requests carrying a valid signature, and only when you have enabled the lookup and entered the URL + secret in askVela.<\/p><\/li>\n\/wp-json\/askvela\/v1\/products<\/code> with an HMAC signature. In the response, the plugin sends your product catalog to askVela: name, description, attributes, price, currency, image URL, product URL, category and stock status. This only happens for requests carrying a valid signature.<\/p><\/li>\nhttps:\/\/askvela.pro\/api\/wp\/connect<\/code>, sending your site's lookup URL, product-sync URL and secret (so askVela can be configured automatically) and receiving your Widget Key. This only runs when you click connect.<\/p><\/li>\n<\/ol>\n\n\n
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Do I need an askVela account?<\/h3><\/dt>\n
Does it work with WooCommerce?<\/h3><\/dt>\n
Is the order data secure?<\/h3><\/dt>\n
The widget does not show up. What can I do?<\/h3><\/dt>\n
wp_footer<\/code>, or a browser ad blocker hides the widget.<\/p><\/dd>\nHow do I change the widget's colour or greeting?<\/h3><\/dt>\n
1.4.3<\/h4>\n\n
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1.4.2<\/h4>\n\n
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1.4.1<\/h4>\n\n
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1.4.0<\/h4>\n\n
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1.3.0<\/h4>\n\n
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1.2.1<\/h4>\n\n
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1.2.0<\/h4>\n\n
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1.1.0<\/h4>\n\n
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1.0.0<\/h4>\n\n
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