{"id":330395,"date":"2026-06-22T11:18:19","date_gmt":"2026-06-22T11:18:19","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/backtome-bouton-de-retractation\/"},"modified":"2026-06-22T11:17:41","modified_gmt":"2026-06-22T11:17:41","slug":"backtome-bouton-de-retractation","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/backtome-bouton-de-retractation\/","author":23521332,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0","requires":"6.0","requires_php":"7.4","requires_plugins":null,"header_name":"BackToMe \u2013 Bouton de r\u00e9tractation","header_author":"BackToMe","header_description":"Affiche le bouton de r\u00e9tractation obligatoire (directive (UE) 2023\/2673, article L.221-21) sur toutes les pages de votre site, accessible \u00e0 tout consommateur sans connexion. Preuve opposable horodat\u00e9e via le service BackToMe.","assets_banners_color":"0a0a0a","last_updated":"2026-06-22 11:17:41","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/backtome.fr\/installation\/woocommerce","header_author_uri":"https:\/\/backtome.fr","rating":0,"author_block_rating":0,"active_installs":0,"downloads":31,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"backtome","date":"2026-06-22 11:17:41"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3581683,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3581683,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256},"icon.svg":{"filename":"icon.svg","revision":3581683,"resolution":false,"location":"assets","locale":false}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3581683,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3581683,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3581733,"resolution":"1","location":"assets","locale":"","width":1280,"height":800},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3581733,"resolution":"2","location":"assets","locale":"","width":1280,"height":800},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3581733,"resolution":"3","location":"assets","locale":"","width":1280,"height":800}},"screenshots":{"1":"Settings \u2192 BackToMe: one-click connection (\"Connecter \u00e0 BackToMe\").","2":"The withdrawal button shown on the storefront, accessible without login.","3":"The BackToMe dashboard: request tracking and timestamped proof."}},"plugin_section":[],"plugin_tags":[14361,255182,264125,245590,286],"plugin_category":[45],"plugin_contributors":[268340],"plugin_business_model":[],"class_list":["post-330395","plugin","type-plugin","status-publish","hentry","plugin_tags-compliance","plugin_tags-consumer-rights","plugin_tags-retractation","plugin_tags-withdrawal","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-backtome","plugin_committers-backtome"],"banners":{"banner":"https:\/\/ps.w.org\/backtome-bouton-de-retractation\/assets\/banner-772x250.png?rev=3581683","banner_2x":"https:\/\/ps.w.org\/backtome-bouton-de-retractation\/assets\/banner-1544x500.png?rev=3581683","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":"https:\/\/ps.w.org\/backtome-bouton-de-retractation\/assets\/icon.svg?rev=3581683","icon":"https:\/\/ps.w.org\/backtome-bouton-de-retractation\/assets\/icon.svg?rev=3581683","icon_2x":false,"generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/backtome-bouton-de-retractation\/assets\/screenshot-1.png?rev=3581733","caption":"Settings \u2192 BackToMe: one-click connection (\"Connecter \u00e0 BackToMe\")."},{"src":"https:\/\/ps.w.org\/backtome-bouton-de-retractation\/assets\/screenshot-2.png?rev=3581733","caption":"The withdrawal button shown on the storefront, accessible without login."},{"src":"https:\/\/ps.w.org\/backtome-bouton-de-retractation\/assets\/screenshot-3.png?rev=3581733","caption":"The BackToMe dashboard: request tracking and timestamped proof."}],"raw_content":"\n

Since 19 June 2026, EU Directive 2023\/2673 \u2014 in France, article L.221-21 of the Consumer Code \u2014 requires online distance-selling sites to display a withdrawal button<\/strong> that lets consumers exercise their right of withdrawal directly online.<\/p>\n\n

This plugin adds that button to any WordPress site<\/strong> (with or without WooCommerce), without any code<\/strong>.<\/p>\n\n

Accessible to every consumer, no login required.<\/strong> The button is public and present on every page: a consumer can withdraw even if they ordered as a guest (without an account). A button restricted to a logged-in account area does not meet the legal requirement of accessibility \"by any consumer\".<\/p>\n\n

Beyond the button: the proof.<\/strong> Most solutions just place a button. With a BackToMe subscription, each request is sealed with a timestamped, independently verifiable proof<\/strong> \u2014 which actually protects you in case of a dispute or an inspection, unlike a record merely stored inside your own site, which remains editable.<\/p>\n\n

What the plugin does<\/h4>\n\n
    \n
  • Displays the withdrawal button on every public page of your site.<\/li>\n
  • Public button, accessible without login (guest customers included).<\/li>\n
  • No code to paste: just connect your BackToMe site.<\/li>\n
  • Automatic acknowledgement of receipt to the consumer (8 languages) via the BackToMe service.<\/li>\n
  • Timestamped archival and a tracking dashboard on backtome.fr.<\/li>\n<\/ul>\n\n

    Compatibility<\/h4>\n\n

    Works on any WordPress site. Compatible with WooCommerce<\/strong> stores as well as WordPress sites without WooCommerce.<\/p>\n\n

    External services<\/h3>\n\n

    This plugin connects to the BackToMe<\/strong> service (https:\/\/backtome.fr) to work.<\/p>\n\n

      \n
    • What is loaded<\/strong>: a script (https:\/\/backtome.fr\/widget.js<\/code>) renders the button and the withdrawal form, and submits requests to the service.<\/li>\n
    • Data sent<\/strong>: when a consumer submits a request, the data they enter (name, email, order reference, and any other field they fill in the form) is sent to BackToMe. No data is sent until a request is submitted.<\/li>\n
    • When<\/strong>: when the page loads (the script loads) and when a request is submitted.<\/li>\n
    • Why<\/strong>: to issue the acknowledgement of receipt to the consumer and to produce the timestamped proof of the request.<\/li>\n
    • What the service does with it<\/strong>: BackToMe records the request, sends the acknowledgement of receipt, and (for subscribed sites) archives the request with a timestamped, legally probative proof. Only the data needed for the service is sent.<\/li>\n<\/ul>\n\n

      Terms of Service: https:\/\/backtome.fr\/legal\/cgv\nPrivacy Policy: https:\/\/backtome.fr\/legal\/confidentialite<\/p>\n\n\n

        \n
      1. Install and activate the plugin.<\/li>\n
      2. In WordPress: Settings \u2192 BackToMe<\/strong>.<\/li>\n
      3. Click \"Connecter \u00e0 BackToMe\"<\/strong>: in one click your BackToMe account is created (or connected) and this site is linked automatically \u2014 no identifier to copy.<\/li>\n
      4. The button appears on the public pages of your site.<\/li>\n<\/ol>\n\n

        Alternative (manual entry).<\/strong> If you prefer, create an account and a site on https:\/\/backtome.fr, copy the site identifier<\/strong>, then paste it under Settings \u2192 BackToMe<\/strong> (\"Or enter the site identifier manually\") and save.<\/p>\n\n\n

        \n

        Does the plugin work without WooCommerce?<\/h3><\/dt>\n

        Yes. It works on any WordPress site.<\/p><\/dd>\n

        Do I need a BackToMe account?<\/h3><\/dt>\n

        Yes: the site identifier comes from your BackToMe dashboard, which hosts the tracking, the acknowledgement of receipt and the proof.<\/p><\/dd>\n

        Is the button accessible to customers without an account?<\/h3><\/dt>\n

        Yes, and it is intentional: the law requires access by any consumer, including guest buyers.<\/p><\/dd>\n

        Is it free?<\/h3><\/dt>\n

        Yes, the plugin is free and fully functional: the withdrawal button is shown on your public pages, the consumer can submit a request and you are notified \u2014 at no cost and with no credit card. The paid BackToMe offer adds service-side features: a timestamped, legally probative proof, an acknowledgement of receipt sent to the customer on a durable medium, and long-term archival.<\/p><\/dd>\n

        Does the plugin slow down my site?<\/h3><\/dt>\n

        No. The button script is loaded asynchronously (without blocking your pages from rendering): the performance impact is negligible.<\/p><\/dd>\n

        What happens if I uninstall the plugin?<\/h3><\/dt>\n

        The button disappears from your site. Your already-recorded withdrawal data remains available in your BackToMe account.<\/p><\/dd>\n\n<\/dl>\n\n\n

        1.0.0<\/h4>\n\n
          \n
        • Initial version: displays the withdrawal button on public pages, settings page for the site identifier.<\/li>\n<\/ul>","raw_excerpt":"Add the EU\/France withdrawal button (Directive 2023\/2673, art. L.221-21) to any WordPress site: public, no login, with tamper-proof proof.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/330395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=330395"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/backtome"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=330395"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=330395"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=330395"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=330395"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=330395"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=330395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}