{"id":329209,"date":"2026-09-21T02:13:48","date_gmt":"2026-09-21T02:13:48","guid":{"rendered":"https:\/\/cl.wordpress.org\/plugins\/withmia-chatweb\/"},"modified":"2026-09-21T02:46:18","modified_gmt":"2026-09-21T02:46:18","slug":"withmia-chatweb","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/withmia-chatweb\/","author":23520062,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.1.3","stable_tag":"1.1.3","tested":"7.1.2","requires":"5.0","requires_php":"7.4","requires_plugins":null,"header_name":"WITHMIA ChatWeb","header_author":"WITHMIA","header_description":"Adds WITHMIA's AI-powered live chat to your WordPress site. An assistant that answers questions, captures leads and sells for you \u2014 24\/7.","assets_banners_color":"1f1331","last_updated":"2026-09-21 02:46:18","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/withmia.com\/wordpress","header_author_uri":"https:\/\/withmia.com","rating":0,"author_block_rating":0,"active_installs":0,"downloads":71,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.1.2":{"tag":"1.1.2","author":"appwithmia","date":"2026-09-21 02:13:24","revision":3704750},"1.1.3":{"tag":"1.1.3","author":"appwithmia","date":"2026-09-21 02:46:18","revision":3704766}},"upgrade_notice":{"1.1.3":"<p>The admin panel now speaks your language: Spanish, Portuguese, French, German and Japanese included.<\/p>","1.1.2":"<p>Compliance and bugfix release: WordPress enqueue APIs, bundled logo asset and a connection-form fix.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3704750,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3704750,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3704750,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3704750,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.1.2","1.1.3"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3704766,"resolution":"1","location":"assets","locale":"","width":1265,"height":1286},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3704766,"resolution":"2","location":"assets","locale":"","width":1265,"height":930},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3704766,"resolution":"3","location":"assets","locale":"","width":1280,"height":900},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3704766,"resolution":"4","location":"assets","locale":"","width":1265,"height":1075}},"screenshots":{"1":"Settings page \u2014 signup flow","2":"Connected widget \u2014 customization panel","3":"Chat view on the frontend","4":"Appearance and behavior settings"}},"plugin_section":[],"plugin_tags":[2353,2364,2369,2379,12770],"plugin_category":[],"plugin_contributors":[281769],"plugin_business_model":[],"class_list":["post-329209","plugin","type-plugin","status-publish","hentry","plugin_tags-ai","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-live-chat","plugin_tags-webchat","plugin_contributors-appwithmia","plugin_committers-appwithmia"],"banners":{"banner":"https:\/\/ps.w.org\/withmia-chatweb\/assets\/banner-772x250.png?rev=3704750","banner_2x":"https:\/\/ps.w.org\/withmia-chatweb\/assets\/banner-1544x500.png?rev=3704750","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/withmia-chatweb\/assets\/icon-128x128.png?rev=3704750","icon_2x":"https:\/\/ps.w.org\/withmia-chatweb\/assets\/icon-256x256.png?rev=3704750","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/withmia-chatweb\/assets\/screenshot-1.png?rev=3704766","caption":"Settings page \u2014 signup flow"},{"src":"https:\/\/ps.w.org\/withmia-chatweb\/assets\/screenshot-2.png?rev=3704766","caption":"Connected widget \u2014 customization panel"},{"src":"https:\/\/ps.w.org\/withmia-chatweb\/assets\/screenshot-3.png?rev=3704766","caption":"Chat view on the frontend"},{"src":"https:\/\/ps.w.org\/withmia-chatweb\/assets\/screenshot-4.png?rev=3704766","caption":"Appearance and behavior settings"}],"raw_content":"<!--section=description-->\n<p><strong>WITHMIA ChatWeb<\/strong> installs a smart chat widget on your WordPress site, powered by artificial intelligence. Your virtual assistant answers customer questions, captures contact details and generates sales \u2014 automatically, 24 hours a day.<\/p>\n\n<h3>What does this plugin do?<\/h3>\n\n<p>\ud83d\udcac <strong>AI live chat<\/strong>\nA floating button on your site opens a chat where your AI assistant answers questions about your products, services, opening hours and more.<\/p>\n\n<p>\ud83e\udde0 <strong>Trained with your information<\/strong>\nFrom the WITHMIA dashboard you train your assistant with your business information. It answers as if it were part of your team.<\/p>\n\n<p>\ud83d\udcf1 <strong>Omnichannel<\/strong>\nThe same assistant that answers on your website can also answer on WhatsApp, Instagram, Messenger and email. All conversations stay unified in one inbox.<\/p>\n\n<p>\ud83c\udfaf <strong>Lead capture<\/strong>\nConfigure pre-chat forms to collect name, email and phone number before the conversation starts.<\/p>\n\n<p>\ud83c\udfa8 <strong>Customizable<\/strong>\nChoose the color, position, language, dark theme and button text. Exclude specific pages where you don't want the chat to appear.<\/p>\n\n<p>\ud83d\udcca <strong>Metrics and follow-up<\/strong>\nReview every conversation, response times and satisfaction from your WITHMIA dashboard.<\/p>\n\n<h3>Features<\/h3>\n\n<ul>\n<li>Responsive floating chat widget<\/li>\n<li>AI assistant trained with your business information<\/li>\n<li>Color, position and language customization<\/li>\n<li>Automatic dark theme<\/li>\n<li>Per-page exclusion rules<\/li>\n<li>Mobile visibility control<\/li>\n<li>Simple admin panel<\/li>\n<li>Cache and CDN friendly<\/li>\n<li>Asynchronous loading with no performance impact<\/li>\n<li>Chat window in 6 languages (ES, EN, PT, FR, DE, JA)<\/li>\n<li>Admin panel translated into Spanish, Portuguese, French, German and Japanese<\/li>\n<\/ul>\n\n<h3>Requirements<\/h3>\n\n<ul>\n<li>A <a href=\"https:\/\/withmia.com\">WITHMIA<\/a> account (every plan includes the web chat, and new accounts start with a 14-day free trial)<\/li>\n<li>WordPress 5.0+<\/li>\n<li>PHP 7.4+<\/li>\n<\/ul>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects your site to the WITHMIA platform, a third-party service operated by MIA SpA. It is required for the chat widget to work:<\/p>\n\n<ul>\n<li><strong>What it connects to:<\/strong> the chat server URL you configure in the plugin settings (your WITHMIA chat server, e.g. <code>https:\/\/chat.withmia.com<\/code>). The plugin loads the chat widget script (Chatwoot SDK) from that server, reads your widget configuration, and sends\/receives the chat messages between your site visitors and your AI assistant.<\/li>\n<li><strong>What data is sent:<\/strong> the messages your visitors type into the chat, and any contact details they voluntarily provide in the pre-chat form (such as name, email and phone number). This data is sent to your own WITHMIA account so you can read and answer the conversations.<\/li>\n<li><strong>When:<\/strong> only on pages where the widget is displayed, after the page loads.<\/li>\n<\/ul>\n\n<p>Service provider: WITHMIA \u2014 <a href=\"https:\/\/withmia.com\/terminos\">Terms of Service<\/a> \u00b7 <a href=\"https:\/\/withmia.com\/privacidad\">Privacy Policy<\/a><\/p>\n\n<!--section=installation-->\n<h3>Automatic installation<\/h3>\n\n<ol>\n<li>Go to <strong>Plugins \u2192 Add New<\/strong> in your WordPress dashboard<\/li>\n<li>Search for \"WITHMIA ChatWeb\"<\/li>\n<li>Click <strong>Install<\/strong> and then <strong>Activate<\/strong><\/li>\n<li>You will be redirected to the settings page<\/li>\n<\/ol>\n\n<h3>Manual installation<\/h3>\n\n<ol>\n<li>Download the plugin ZIP file<\/li>\n<li>Go to <strong>Plugins \u2192 Add New \u2192 Upload Plugin<\/strong><\/li>\n<li>Select the ZIP file and click <strong>Install Now<\/strong><\/li>\n<li>Activate the plugin<\/li>\n<\/ol>\n\n<h3>Setup<\/h3>\n\n<ol>\n<li>If you don't have an account yet, click <strong>Create your WITHMIA account<\/strong><\/li>\n<li>In <a href=\"https:\/\/app.withmia.com\">app.withmia.com<\/a>, go to <strong>Integrations \u2192 Web Chat<\/strong><\/li>\n<li>Connect your web chat channel<\/li>\n<li>Copy the <strong>Website Token<\/strong> and the <strong>Server URL<\/strong><\/li>\n<li>Paste them into <strong>WITHMIA Chat<\/strong> in your WordPress dashboard<\/li>\n<li>Customize the color, position and language<\/li>\n<li>Click <strong>Save changes<\/strong><\/li>\n<li>Your AI assistant is now live!<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20withmia%20account%3F\"><h3>Do I need a WITHMIA account?<\/h3><\/dt>\n<dd><p>Yes. This plugin connects your WordPress site to the WITHMIA platform, where you configure and train your AI assistant. You can start at <a href=\"https:\/\/withmia.com\">withmia.com<\/a> \u2014 new accounts include a 14-day free trial, no credit card required.<\/p><\/dd>\n<dt id=\"does%20the%20plugin%20slow%20down%20my%20site%3F\"><h3>Does the plugin slow down my site?<\/h3><\/dt>\n<dd><p>No. The widget loads asynchronously (async\/defer) and does not block your page rendering. It is compatible with caching plugins such as WP Rocket, W3 Total Cache and LiteSpeed Cache.<\/p><\/dd>\n<dt id=\"can%20i%20customize%20how%20the%20chat%20looks%3F\"><h3>Can I customize how the chat looks?<\/h3><\/dt>\n<dd><p>Yes. You can change the color, position (left\/right), language, button text and enable the dark theme. From the WITHMIA dashboard you can customize even more: agent name, avatar, suggested questions and the pre-chat form.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20woocommerce%3F\"><h3>Does it work with WooCommerce?<\/h3><\/dt>\n<dd><p>Yes. The widget works on any WordPress page, including WooCommerce stores. If you also want your AI to sell your products, install the <strong>WITHMIA for WooCommerce<\/strong> plugin as well.<\/p><\/dd>\n<dt id=\"can%20i%20exclude%20the%20chat%20from%20certain%20pages%3F\"><h3>Can I exclude the chat from certain pages?<\/h3><\/dt>\n<dd><p>Yes. In the settings you can list paths to exclude, with wildcard support. For example: <code>\/checkout<\/code>, <code>\/my-account\/*<\/code>.<\/p><\/dd>\n<dt id=\"does%20it%20work%20on%20mobile%3F\"><h3>Does it work on mobile?<\/h3><\/dt>\n<dd><p>Yes, the widget is fully responsive. You can disable it on mobile devices from the settings if you prefer.<\/p><\/dd>\n<dt id=\"does%20the%20chat%20also%20work%20on%20whatsapp%3F\"><h3>Does the chat also work on WhatsApp?<\/h3><\/dt>\n<dd><p>Yes. WITHMIA is an omnichannel platform \u2014 the same AI assistant that answers on your website can also answer on WhatsApp, Instagram, Messenger and email.<\/p><\/dd>\n<dt id=\"how%20do%20i%20train%20my%20assistant%3F\"><h3>How do I train my assistant?<\/h3><\/dt>\n<dd><p>From the WITHMIA dashboard (app.withmia.com) you can upload documents, website URLs, frequently asked questions and more. The AI learns from all of that material.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.1.3<\/h4>\n\n<ul>\n<li>The admin panel is now fully translatable and ships with Spanish, Portuguese, French, German and Japanese<\/li>\n<li>Japanese added to the chat window languages<\/li>\n<li>The WITHMIA mark replaces the generic emoji icons in the admin menu and settings page<\/li>\n<li>Screenshots added to the plugin directory listing<\/li>\n<\/ul>\n\n<h4>1.1.2<\/h4>\n\n<ul>\n<li>All JS\/CSS output now uses the WordPress enqueue APIs (wp_add_inline_script \/ wp_add_inline_style)<\/li>\n<li>The widget bubble logo is now bundled with the plugin instead of loaded from a remote server<\/li>\n<li>Fixed: editing the connection fields while the disconnect controls were present could silently discard the edit<\/li>\n<li>readme rewritten in English; added the External services disclosure<\/li>\n<\/ul>\n\n<h4>1.1.1<\/h4>\n\n<ul>\n<li>The widget position now syncs live from your WITHMIA dashboard<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<li>Floating chat widget powered by the Chatwoot SDK<\/li>\n<li>Admin panel with subscription-first flow<\/li>\n<li>Customization: color, position, language, dark theme<\/li>\n<li>Page exclusion rules and mobile visibility control<\/li>\n<li>Asynchronous loading with no performance impact<\/li>\n<li>Automatic redirect to settings after activation<\/li>\n<\/ul>","raw_excerpt":"Add an AI-powered live chat assistant to your WordPress site. 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