{"id":327989,"date":"2026-06-22T12:23:48","date_gmt":"2026-06-22T12:23:48","guid":{"rendered":"https:\/\/it.wordpress.org\/plugins\/tacksuite-chat\/"},"modified":"2026-06-22T12:23:26","modified_gmt":"2026-06-22T12:23:26","slug":"tacksuite-chat","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/tacksuite-chat\/","author":23518449,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0","requires":"5.0","requires_php":"7.2","requires_plugins":null,"header_name":"TackSuite Chat","header_author":"TackSuite","header_description":"Add the TackSuite floating chat widget to your site. Configure your workspace and appearance from Settings \u2192 TackSuite Chat.","assets_banners_color":"afcac9","last_updated":"2026-06-22 12:23:26","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/github.com\/Agilia-srl\/tacksuite-widget","header_author_uri":"https:\/\/tacksuite.it","rating":0,"author_block_rating":0,"active_installs":0,"downloads":32,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"tacksuite","date":"2026-06-22 12:23:26"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3581776,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3581776,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256},"icon.svg":{"filename":"icon.svg","revision":3581776,"resolution":false,"location":"assets","locale":false}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3581776,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3581776,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":[],"screenshots":[]},"plugin_section":[],"plugin_tags":[5707,10916,1104,3160,162],"plugin_category":[41,43],"plugin_contributors":[268347],"plugin_business_model":[],"class_list":["post-327989","plugin","type-plugin","status-publish","hentry","plugin_tags-chat","plugin_tags-livechat","plugin_tags-support","plugin_tags-whatsapp","plugin_tags-widget","plugin_category-communication","plugin_category-customization","plugin_contributors-tacksuite","plugin_committers-tacksuite"],"banners":{"banner":"https:\/\/ps.w.org\/tacksuite-chat\/assets\/banner-772x250.png?rev=3581776","banner_2x":"https:\/\/ps.w.org\/tacksuite-chat\/assets\/banner-1544x500.png?rev=3581776","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":"https:\/\/ps.w.org\/tacksuite-chat\/assets\/icon.svg?rev=3581776","icon":"https:\/\/ps.w.org\/tacksuite-chat\/assets\/icon.svg?rev=3581776","icon_2x":false,"generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p>TackSuite Chat embeds the official <code>@tacksuite\/widget<\/code> Web Component on every page\nof your site. Configure your workspace and appearance from <strong>Settings \u2192 TackSuite Chat<\/strong>,\nwith no theme edits or copy-pasted script tags required.<\/p>\n\n<p>The plugin admin interface is available in Italian.<\/p>\n\n<p>Features:<\/p>\n\n<ul>\n<li>Single-field setup: paste your workspace slug and you are done.<\/li>\n<li>Optional overrides for button color, position (left or right) and base URL.<\/li>\n<li>The widget script is bundled with the plugin and loaded deferred, so it does\nnot block page rendering and does not depend on any external CDN.<\/li>\n<li>Enable or disable the widget without deactivating the plugin.<\/li>\n<li>Supports self-hosted TackSuite instances through a custom base URL.<\/li>\n<\/ul>\n\n<p>The widget script ships inside the plugin. Once loaded, it communicates with\nyour TackSuite instance to retrieve the public configuration of your workspace\n(colors, position, WhatsApp mode, and so on) and to open the chat.<\/p>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects to the TackSuite chat service to render the widget. The\nwidget JavaScript itself is bundled with the plugin and is not loaded from any\nexternal server.<\/p>\n\n<p>TackSuite chat backend<\/p>\n\n<p>Once loaded, the widget calls your TackSuite instance (by default\n    https:\/\/app.tacksuite.it, configurable via the \"Base URL\" setting) to fetch\nthe public configuration of your workspace (<code>\/api\/workspace\/{slug}\/config<\/code>) and\nto open the chat conversation in an iframe (<code>\/chat\/{slug}<\/code>). These requests\nhappen on the front end of your site when the widget loads. Data exchanged\nduring a chat (messages, and any information a visitor chooses to provide) is\nprocessed by TackSuite.<\/p>\n\n<p>This service is operated by TackSuite, not by this plugin.<\/p>\n\n<p>TackSuite website: https:\/\/www.tacksuite.it\nPrivacy policy: https:\/\/www.tacksuite.it\/privacy-policy<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the <code>tacksuite-chat<\/code> folder to <code>\/wp-content\/plugins\/<\/code>, or install the ZIP\nfrom <strong>Plugins \u2192 Add New \u2192 Upload Plugin<\/strong>.<\/li>\n<li>Activate the plugin through the <strong>Plugins<\/strong> menu in WordPress.<\/li>\n<li>Go to <strong>Settings \u2192 TackSuite Chat<\/strong> and enter your workspace slug\n(the <code>workspace<\/code> value from your embed code).<\/li>\n<li>Save. The chat button now appears on your site.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"where%20do%20i%20find%20the%20workspace%20slug%3F\"><h3>Where do I find the workspace slug?<\/h3><\/dt>\n<dd><p>It is the identifier in your embed code:\n    .<\/p><\/dd>\n<dt id=\"the%20widget%20does%20not%20appear\"><h3>The widget does not appear<\/h3><\/dt>\n<dd><p>Make sure \"Enabled\" is checked, the workspace slug is set, and your TackSuite\nworkspace is active. The widget renders nothing if the workspace is disabled or the\nconfiguration request fails.<\/p><\/dd>\n<dt id=\"where%20is%20the%20source%20code%20of%20the%20bundled%20widget%3F\"><h3>Where is the source code of the bundled widget?<\/h3><\/dt>\n<dd><p>The widget script in <code>assets\/tacksuite-widget.umd.js<\/code> is a compiled build of the\nTackSuite widget. The human-readable source code and the build instructions are\navailable at https:\/\/github.com\/Agilia-srl\/tacksuite-widget.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release.<\/li>\n<\/ul>","raw_excerpt":"Add the TackSuite floating chat widget to your WordPress site without editing any code.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/327989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=327989"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/tacksuite"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=327989"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=327989"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=327989"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=327989"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=327989"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=327989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}