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Holio Shipping connects your WooCommerce store to the Profrakt shipping platform, giving you access to multiple Nordic and international carriers through a single integration. Manage shipping rates, pickup points, label printing, and returns all from your WordPress admin.<\/p>\n\n
This plugin requires a Profrakt API account. Profrakt is a shipping platform by EDI (edi.no) that provides shipping services primarily for Nordic countries.<\/p>\n\n
You will need:<\/strong><\/p>\n\n Available carriers depend on your Profrakt account agreements<\/em><\/p>\n\n This plugin connects to external services to provide shipping functionality. Below is a detailed description of each service, what data is transmitted, and when:<\/p>\n\n 1. Profrakt API (Third-Party Shipping Platform)<\/strong><\/p>\n\n The plugin connects to Profrakt API (by EDI, edi.no) to provide carrier shipping services.<\/p>\n\n What it's used for:\n* Fetch real-time shipping rates from multiple carriers (Bring, PostNord, UPS, HeltHjem, etc.)\n* Retrieve pickup point locations near customer address\n* Create shipping labels when orders are processed\n* Track shipments and get delivery status<\/p>\n\n When data is sent:\n* During checkout - to calculate shipping rates\n* When customer selects pickup point - to load available locations\n* When order is placed - to create shipping label\n* When tracking shipment - to get delivery updates<\/p>\n\n Data transmitted to Profrakt:\n* Customer shipping address (name, address, postal code, country, phone, email)\n* Package weight and dimensions\n* Order contents and value (for customs declarations on international shipments)<\/p>\n\n Holio Privacy Policy: https:\/\/holio.ai\/privacy-policy\nHolio Terms of Service: https:\/\/holio.ai\/terms-of-service<\/p>\n\n 2. Holio Shipping Middleware (Backend Configuration Service)<\/strong><\/p>\n\n The plugin connects to Holio's middleware API (hosted on Google Cloud Run) to manage your shipping configuration.<\/p>\n\n What it's used for:\n* Store and retrieve your shipping configuration (warehouse locations, shipping options, pricing rules)\n* Manage multi-warehouse settings\n* Store consignment records (shipment history, tracking numbers)<\/p>\n\n When data is sent:\n* When you configure plugin settings in WordPress admin\n* When orders are created (to store consignment records)\n* When loading shipping options during checkout<\/p>\n\n Data transmitted to Holio middleware:\n* Shop configuration (locations, shipping products, pricing rules, API keys)\n* Consignment records (order IDs, tracking numbers, shipment status)\n* Note: Customer personal data (addresses, names, emails) is NOT sent to middleware - it goes directly to Profrakt API<\/p>\n\n Holio Privacy Policy: https:\/\/holio.ai\/privacy-policy\nHolio Terms of Service: https:\/\/holio.ai\/terms-of-service<\/p>\n\n By using this plugin, you agree to these services' terms and privacy policies. All data transmission uses HTTPS encryption.<\/p>\n\n This plugin relies on the Profrakt API, a third-party service provided by EDI (edi.no).<\/p>\n\n Service:<\/strong> Profrakt API\nProvider:<\/strong> Holio \/ EDI\nWebsite:<\/strong> https:\/\/holio.ai\nAPI Documentation:<\/strong> https:\/\/holio.ai\/knowledge-base\nPrivacy Policy:<\/strong> https:\/\/holio.ai\/privacy-policy\nTerms of Service:<\/strong> https:\/\/holio.ai\/terms-of-service<\/p>\n\n Data Transmission:<\/strong>\nThe plugin transmits the following data to Profrakt API:\n* Shipping addresses (sender and recipient)\n* Package weight and dimensions\n* Order line items (for customs)\n* Customer contact information (name, phone, email)<\/p>\n\n Purpose:<\/strong>\n* Calculate real-time shipping rates\n* Retrieve pickup point locations\n* Create shipping labels and consignments\n* Track shipment status<\/p>\n\n Legal Basis:<\/strong>\nData is transmitted based on the legitimate interest of fulfilling the shipping service requested by the customer.<\/p>\n\n By using this plugin, you acknowledge and agree to Holio's terms of service and privacy policy.<\/p>\n\n\n Step 1: API Configuration<\/strong><\/p>\n\n Step 2: Add Locations<\/strong><\/p>\n\n Step 3: Configure Shipping Options<\/strong><\/p>\n\n Step 4: Enable Shipping Method<\/strong><\/p>\n\n Yes, this plugin requires an active Profrakt account with API access. Profrakt is a shipping platform by EDI (edi.no). You can request access through their website.<\/p><\/dd>\n The plugin works globally, but carrier availability depends on your Profrakt account agreements. Profrakt primarily serves Nordic countries with international shipping options.<\/p><\/dd>\n Yes! The plugin is fully compatible with both Classic Checkout and the new WooCommerce Checkout Block.<\/p><\/dd>\n Yes! You can add multiple warehouse locations and assign products to specific locations. The plugin automatically splits cart into packages by location and calculates separate shipping for each.<\/p><\/dd>\n Yes, customers can select pickup points at checkout for carriers that support this service (Bring, PostNord, etc.).<\/p><\/dd>\n Yes, you can print labels directly to Profrakt-registered network printers or download PDF labels.<\/p><\/dd>\n Yes, the plugin provides REST API endpoints for headless and custom implementations.<\/p><\/dd>\n The plugin sends shipping address, package weight\/dimensions, and order contents to the Profrakt API to calculate shipping rates and create labels. See Privacy & External Services section for details.<\/p><\/dd>\n\n
Supported Carriers<\/h4>\n\n
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How It Works<\/h4>\n\n
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Privacy & External Services<\/h4>\n\n
Documentation & Support<\/h4>\n\n
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External Services<\/h3>\n\n
Minimum Requirements<\/h4>\n\n
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Automatic Installation<\/h4>\n\n
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Manual Installation<\/h4>\n\n
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Configuration<\/h4>\n\n
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Do I need a Profrakt account?<\/h3><\/dt>\n
Which countries are supported?<\/h3><\/dt>\n
Does it work with WooCommerce Blocks?<\/h3><\/dt>\n
Can I have multiple warehouses?<\/h3><\/dt>\n
Does it support pickup points?<\/h3><\/dt>\n
Can I print labels directly?<\/h3><\/dt>\n
Is there an API for custom integrations?<\/h3><\/dt>\n
What data is sent to external services?<\/h3><\/dt>\n
How do I get support?<\/h3><\/dt>\n