{"id":311077,"date":"2026-06-13T10:37:14","date_gmt":"2026-06-13T10:37:14","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/chatgram-telegram-contact-form-widget\/"},"modified":"2026-06-13T10:48:26","modified_gmt":"2026-06-13T10:48:26","slug":"live-chat-reply-by-telegram","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/live-chat-reply-by-telegram\/","author":23461717,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"7.0","requires":"5.6","requires_php":"7.4","requires_plugins":null,"header_name":"Live Chat Reply by Telegram","header_author":"brandID","header_description":"A floating live chat widget for your WordPress site. Visitor messages are delivered straight to your Telegram, so you can reply from the messaging app you already use every day.","assets_banners_color":"","last_updated":"2026-06-13 10:48:26","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/chatgram.brandid.app","header_author_uri":"https:\/\/brandid.app","rating":0,"author_block_rating":0,"active_installs":0,"downloads":36,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"brandid2026","date":"2026-06-13 10:48:26"}},"upgrade_notice":{"1.0.3":"<p>Compatibility bump for WordPress 7.0. No data migration required.<\/p>","1.0.2":"<p>Maintenance release: addresses WordPress.org Plugin Review feedback (removed broken external URLs from readme, bundled widget source code inside the plugin, removed directory assets from the ZIP). No data migration required.<\/p>","1.0.1":"<p>Plugin renamed to &quot;Live Chat Reply by Telegram&quot; and updated to comply with WordPress.org plugin directory guidelines. No data migration required; existing settings are preserved.<\/p>","1.0.0":"<p>First public release. No upgrade steps required.<\/p>"},"ratings":[],"assets_icons":[],"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":[],"screenshots":{"1":"The two-step setup wizard inside the WordPress dashboard.","2":"The floating chat button on a live site (bottom-right by default).","3":"The contact form modal with full theming applied.","4":"Settings \u2192 Appearance tab, with the WordPress core color picker.","5":"A new ticket arriving in Telegram, ready to reply to."}},"plugin_section":[],"plugin_tags":[14160,358,2369,2379,9171],"plugin_category":[],"plugin_contributors":[266949,266950],"plugin_business_model":[],"class_list":["post-311077","plugin","type-plugin","status-publish","hentry","plugin_tags-chat-widget","plugin_tags-contact-form","plugin_tags-customer-support","plugin_tags-live-chat","plugin_tags-telegram","plugin_contributors-brandid","plugin_contributors-brandid2026","plugin_committers-brandid2026"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/live-chat-reply-by-telegram.svg","icon_2x":false,"generated":true},"screenshots":[],"raw_content":"<!--section=description-->\n<p>Live Chat Reply by Telegram (powered by Chatgram) drops a polished floating chat widget on every page of your WordPress site. When a visitor sends a message, the conversation lands instantly in your Telegram chat \u2014 no extra inbox, no extra app to learn. Reply right from Telegram, and your visitor receives your reply by email.<\/p>\n\n<p>This plugin is built and maintained by brandID. It is not affiliated with, endorsed by, or sponsored by Telegram FZ-LLC or Telegram Messenger Inc. Telegram is a trademark of its respective owners and is used here only to describe the messaging service this plugin integrates with.<\/p>\n\n<h4>Why use this plugin<\/h4>\n\n<ul>\n<li><strong>One-tap install.<\/strong> Activate the plugin, click \"Connect on Telegram\", and you're live.<\/li>\n<li><strong>Stay where you already are.<\/strong> Replies happen in Telegram \u2014 the messaging app you check every day.<\/li>\n<li><strong>Beautiful out of the box.<\/strong> A floating button and accessible modal that respect reduced-motion and high-contrast preferences.<\/li>\n<li><strong>Customizable.<\/strong> Colors, placement, button text, and form labels \u2014 all editable from the WordPress dashboard.<\/li>\n<li><strong>Built for performance.<\/strong> A small, deferred JavaScript bundle on your front-end with no third-party CDN requests.<\/li>\n<li><strong>Privacy-first.<\/strong> No tracking cookies, no analytics pixels. Form data only flows between the visitor's browser, the Chatgram API, and your Telegram account.<\/li>\n<\/ul>\n\n<h4>How it works<\/h4>\n\n<ol>\n<li>The plugin registers your site's domain with the Chatgram service the first time you open the setup screen.<\/li>\n<li>You receive a personal Telegram invite link inside the WordPress dashboard.<\/li>\n<li>Press \"Start\" in the Telegram bot \u2014 your account is now linked to your site.<\/li>\n<li>New messages from the contact form arrive as Telegram chats. Reply normally; the visitor receives your reply by email.<\/li>\n<\/ol>\n\n<h4>Documentation and support<\/h4>\n\n<ul>\n<li>Plugin homepage: https:\/\/chatgram.brandid.app<\/li>\n<li>Support and contact: https:\/\/brandid.app<\/li>\n<\/ul>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects to the Chatgram API, an external service operated by brandID, to deliver visitor messages from your contact form to your Telegram account. The plugin cannot function without this service because Telegram delivery is performed by the Chatgram backend.<\/p>\n\n<h4>Chatgram API<\/h4>\n\n<ul>\n<li>Service URL: https:\/\/chatgram-server.brandid.app<\/li>\n<li>Provider: brandID \u2014 https:\/\/brandid.app<\/li>\n<li>Terms of Service: https:\/\/chatgram.brandid.app\/terms<\/li>\n<li>Privacy Policy: https:\/\/chatgram.brandid.app\/privacy<\/li>\n<\/ul>\n\n<p>The plugin communicates with the Chatgram API in three situations:<\/p>\n\n<p><strong>1. When you first open Chatgram \u2192 Setup in the WordPress admin (one-time handshake)<\/strong><\/p>\n\n<ul>\n<li>What is sent: site URL, site name, admin email address, WordPress version, plugin version, locale.<\/li>\n<li>Why: to register your site with the Chatgram service and generate a personalized Telegram invite link.<\/li>\n<li>When: only the first time you open the Setup screen. The invite link is cached and reused on subsequent visits.<\/li>\n<\/ul>\n\n<p><strong>2. When a visitor submits the contact form<\/strong><\/p>\n\n<ul>\n<li>What is sent: the visitor's name (optional), email address, subject, and message, together with your site's domain.<\/li>\n<li>Why: so the Chatgram service can deliver the message to your connected Telegram account.<\/li>\n<li>When: only when a visitor explicitly submits the contact form.<\/li>\n<\/ul>\n\n<p><strong>3. When the plugin is deactivated or uninstalled<\/strong><\/p>\n\n<ul>\n<li>What is sent: your site's domain.<\/li>\n<li>Why: to mark your entry as inactive on the Chatgram side so it stops accepting new tickets.<\/li>\n<li>When: only on plugin deactivation or uninstall. The endpoint is <code>https:\/\/chatgram-server.brandid.app\/integrations\/wordpress\/uninstall<\/code>.<\/li>\n<\/ul>\n\n<p>The plugin does <strong>not<\/strong> call the Chatgram API on activation; the handshake is deferred until you open the Setup screen so the invite link is generated only when needed. No analytics, tracking pixels, fingerprinting, or third-party CDN scripts are loaded.<\/p>\n\n<p>By installing and activating this plugin, you agree to the Chatgram Terms of Service and Privacy Policy linked above. You should also disclose this third-party data transmission in your own website's privacy policy.<\/p>\n\n<h3>Source code and build process<\/h3>\n\n<p>This plugin bundles a single compiled JavaScript file at <code>public\/js\/chatgram-widget.umd.js<\/code>. The unminified, human-readable source for this file is included inside the plugin in the <code>src\/<\/code> directory:<\/p>\n\n<ul>\n<li><code>src\/chatgram-widget\/<\/code> \u2014 full unminified source of the bundled widget.<\/li>\n<li><code>src\/chatgram-widget\/README.md<\/code> \u2014 build instructions (Rollup configuration, dependencies, and the exact command used to produce the UMD bundle that ships in <code>public\/js\/<\/code>).<\/li>\n<\/ul>\n\n<p>All other plugin code (PHP, CSS, and admin-side JavaScript) is shipped in its original, human-readable form. No minified or compiled assets are loaded from third-party CDNs.<\/p>\n\n<p>To rebuild the widget locally from the included source:<\/p>\n\n<ol>\n<li><code>cd src\/chatgram-widget<\/code><\/li>\n<li><code>npm install<\/code><\/li>\n<li><code>npm run build<\/code> \u2014 produces <code>dist\/chatgram-widget.umd.js<\/code><\/li>\n<li>Copy the file into the <code>public\/js\/<\/code> folder of this plugin.<\/li>\n<\/ol>\n\n<!--section=installation-->\n<h4>From inside WordPress<\/h4>\n\n<ol>\n<li>In your WordPress dashboard, go to <strong>Plugins \u2192 Add New<\/strong>.<\/li>\n<li>Search for <strong>\"Live Chat Reply by Telegram\"<\/strong>.<\/li>\n<li>Click <strong>Install Now<\/strong>, then <strong>Activate<\/strong>.<\/li>\n<li>Go to <strong>Chatgram \u2192 Setup<\/strong> and follow the two on-screen steps.<\/li>\n<\/ol>\n\n<h4>Manually<\/h4>\n\n<ol>\n<li>Download the plugin ZIP from the WordPress.org plugin directory.<\/li>\n<li>In your WordPress dashboard, go to <strong>Plugins \u2192 Add New \u2192 Upload Plugin<\/strong> and upload the ZIP.<\/li>\n<li>Activate the plugin.<\/li>\n<li>Go to <strong>Chatgram \u2192 Setup<\/strong>.<\/li>\n<\/ol>\n\n<h4>Setup steps<\/h4>\n\n<ol>\n<li><strong>Enable the widget on your site<\/strong> \u2014 one click; the floating chat button appears on every front-end page.<\/li>\n<li><strong>Connect Telegram<\/strong> \u2014 open the personalized invite link in the dashboard, press <em>Start<\/em> in the bot, and you're done. Your dashboard updates automatically once the connection is detected.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20telegram%20account%3F\"><h3>Do I need a Telegram account?<\/h3><\/dt>\n<dd><p>Yes. The whole point of the plugin is to deliver messages straight to your Telegram. Telegram is free to install on iOS, Android, Windows, macOS, Linux, and the web.<\/p><\/dd>\n<dt id=\"does%20the%20widget%20work%20on%20every%20theme%3F\"><h3>Does the widget work on every theme?<\/h3><\/dt>\n<dd><p>The widget mounts itself on <code>document.body<\/code> inside a Shadow DOM, so theme styles cannot interfere with it (and vice versa). It has been tested with popular WordPress themes including Astra, GeneratePress, Twenty Twenty-Four, Kadence, OceanWP, and Storefront.<\/p><\/dd>\n<dt id=\"where%20can%20i%20customize%20the%20colors%20and%20text%3F\"><h3>Where can I customize the colors and text?<\/h3><\/dt>\n<dd><p><strong>Chatgram \u2192 Settings \u2192 Appearance<\/strong> for colors and corner radii, <strong>Chatgram \u2192 Settings \u2192 Text &amp; labels<\/strong> for every visible string. All customizations are stored locally on your WordPress site \u2014 they are not sent to any external service.<\/p><\/dd>\n<dt id=\"will%20the%20widget%20slow%20down%20my%20site%3F\"><h3>Will the widget slow down my site?<\/h3><\/dt>\n<dd><p>The bundled widget is small (roughly 10 KB minified and gzipped) and loaded with <code>defer<\/code>, so it never blocks your page rendering. It does not load any third-party CDN scripts.<\/p><\/dd>\n<dt id=\"can%20i%20temporarily%20hide%20the%20widget%20without%20uninstalling%3F\"><h3>Can I temporarily hide the widget without uninstalling?<\/h3><\/dt>\n<dd><p>Yes. Go to <strong>Chatgram \u2192 Settings \u2192 General<\/strong> and uncheck \"Show widget on site\".<\/p><\/dd>\n<dt id=\"is%20the%20plugin%20gdpr-friendly%3F\"><h3>Is the plugin GDPR-friendly?<\/h3><\/dt>\n<dd><p>Yes. The plugin only sends data when:<\/p>\n\n<ul>\n<li>You first open the Setup screen (site URL, site name, admin email, WordPress version, plugin version, locale).<\/li>\n<li>A visitor explicitly submits the contact form (whatever they typed in the form fields).<\/li>\n<li>You deactivate or uninstall the plugin (site domain only).<\/li>\n<\/ul>\n\n<p>No tracking cookies, fingerprinting, or analytics are added to your site. See the <strong>External services<\/strong> section above for full details.<\/p><\/dd>\n<dt id=\"how%20do%20i%20uninstall%20completely%3F\"><h3>How do I uninstall completely?<\/h3><\/dt>\n<dd><p>Deactivate the plugin from <strong>Plugins<\/strong>, then click <strong>Delete<\/strong>. WordPress runs <code>uninstall.php<\/code>, which removes all plugin settings and notifies the Chatgram backend so your site is cleaned up on the service side as well.<\/p><\/dd>\n<dt id=\"i%27m%20a%20developer%20%E2%80%94%20can%20i%20customize%20the%20integration%3F\"><h3>I'm a developer \u2014 can I customize the integration?<\/h3><\/dt>\n<dd><p>Yes:<\/p>\n\n<ul>\n<li><code>chatgram_widget_config<\/code> \u2014 filter the widget config that ships to the browser (theme, texts, trigger, etc.) on a per-request basis.<\/li>\n<li><code>chatgram_should_render<\/code> \u2014 return <code>false<\/code> to suppress the widget on a specific page or post.<\/li>\n<\/ul>\n\n<p>The Chatgram API endpoint is fixed (<code>chatgram-server.brandid.app<\/code>) and not user-configurable \u2014 this is by design so visitor messages are always delivered to the official Chatgram \u2192 Telegram pipeline.<\/p><\/dd>\n<dt id=\"is%20this%20an%20official%20telegram%20product%3F\"><h3>Is this an official Telegram product?<\/h3><\/dt>\n<dd><p>No. This plugin is developed and maintained by brandID and integrates with the Telegram messaging service using the public Telegram Bot API. It is not affiliated with, endorsed by, or sponsored by Telegram.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.3<\/h4>\n\n<ul>\n<li>Bumped <code>Tested up to:<\/code> to 7.0 to track the current stable WordPress release.<\/li>\n<\/ul>\n\n<h4>1.0.2<\/h4>\n\n<ul>\n<li>Addressed feedback from the WordPress.org Plugin Review Team.<\/li>\n<li>Removed external repository\/npm URLs from <code>readme.txt<\/code> that were unreachable from public networks.<\/li>\n<li>Bundled the unminified widget source code directly inside the plugin (<code>src\/<\/code> directory) so the build process is fully self-contained and reviewable.<\/li>\n<li>Removed WordPress.org directory assets (<code>assets\/icon-*.png<\/code>) from the plugin ZIP; these now belong only in the WordPress.org SVN <code>\/assets<\/code> folder.<\/li>\n<\/ul>\n\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Renamed plugin to \"Live Chat Reply by Telegram\" for clarity about third-party integration.<\/li>\n<li>Updated text domain to match new plugin slug.<\/li>\n<li>Removed redundant <code>load_plugin_textdomain()<\/code> call (no longer needed on WordPress 4.6+).<\/li>\n<li>Rewrote External services section in readme for full disclosure of all Chatgram API calls.<\/li>\n<li>Added Source code section with public repository link and rebuild instructions for the bundled JS widget.<\/li>\n<li>Added <code>brandid2026<\/code> to contributors.<\/li>\n<li>Bumped Tested up to: 6.9.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release.<\/li>\n<li>Two-step setup wizard (enable widget \u2192 connect Telegram).<\/li>\n<li>Theme and text customization.<\/li>\n<li>REST API status polling so the dashboard updates automatically once Telegram is connected.<\/li>\n<\/ul>","raw_excerpt":"A floating live chat widget for your WordPress site. Visitor messages are delivered straight to your Telegram so you can reply on the go.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/311077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=311077"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/brandid2026"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=311077"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=311077"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=311077"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=311077"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=311077"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=311077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}