{"id":309223,"date":"2026-05-11T14:22:31","date_gmt":"2026-05-11T14:22:31","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/aube-ai-ai-chat-support\/"},"modified":"2026-05-11T14:22:21","modified_gmt":"2026-05-11T14:22:21","slug":"aube-ai","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/aube-ai\/","author":23494410,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.1","stable_tag":"1.0.1","tested":"6.9.4","requires":"6.0","requires_php":"8.0","requires_plugins":null,"header_name":"Aube AI \u2014 AI Chat & Support","header_author":"Aube AI","header_description":"AI-powered chat widget for your WordPress store. Answers customer questions 24\/7, looks up WooCommerce orders, and escalates to you when needed.","assets_banners_color":"6560ea","last_updated":"2026-05-11 14:22:21","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/aubeai.io","rating":0,"author_block_rating":0,"active_installs":0,"downloads":30,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.1":{"tag":"1.0.1","author":"aubeai","date":"2026-05-11 14:22:21"}},"upgrade_notice":{"1.0.1":"<p>Includes the source code and build instructions for the bundled widget JavaScript.<\/p>","1.0.0":"<p>Initial release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3528825,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3528825,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3528825,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3528825,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3528825,"resolution":"1","location":"assets","locale":""},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3528825,"resolution":"2","location":"assets","locale":""},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3528825,"resolution":"3","location":"assets","locale":""},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3528825,"resolution":"4","location":"assets","locale":""},"screenshot-5.png":{"filename":"screenshot-5.png","revision":3528825,"resolution":"5","location":"assets","locale":""}},"screenshots":{"1":"The chat widget open on a WooCommerce product page","2":"Aube AI dashboard \u2014 Conversations view","3":"Aube AI dashboard \u2014 Knowledge Base editor","4":"Aube AI dashboard \u2014 Analytics overview","5":"Plugin settings page \u2014 Widget Token entry"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[2353,5707,2364,1104,286],"plugin_category":[41,45],"plugin_contributors":[262578],"plugin_business_model":[],"class_list":["post-309223","plugin","type-plugin","status-publish","hentry","plugin_tags-ai","plugin_tags-chat","plugin_tags-chatbot","plugin_tags-support","plugin_tags-woocommerce","plugin_category-communication","plugin_category-ecommerce","plugin_contributors-aubeai","plugin_committers-aubeai"],"banners":{"banner":"https:\/\/ps.w.org\/aube-ai\/assets\/banner-772x250.png?rev=3528825","banner_2x":"https:\/\/ps.w.org\/aube-ai\/assets\/banner-1544x500.png?rev=3528825","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/aube-ai\/assets\/icon-128x128.png?rev=3528825","icon_2x":"https:\/\/ps.w.org\/aube-ai\/assets\/icon-256x256.png?rev=3528825","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/aube-ai\/assets\/screenshot-1.png?rev=3528825","caption":"The chat widget open on a WooCommerce product page"},{"src":"https:\/\/ps.w.org\/aube-ai\/assets\/screenshot-2.png?rev=3528825","caption":"Aube AI dashboard \u2014 Conversations view"},{"src":"https:\/\/ps.w.org\/aube-ai\/assets\/screenshot-3.png?rev=3528825","caption":"Aube AI dashboard \u2014 Knowledge Base editor"},{"src":"https:\/\/ps.w.org\/aube-ai\/assets\/screenshot-4.png?rev=3528825","caption":"Aube AI dashboard \u2014 Analytics overview"},{"src":"https:\/\/ps.w.org\/aube-ai\/assets\/screenshot-5.png?rev=3528825","caption":"Plugin settings page \u2014 Widget Token entry"}],"raw_content":"<!--section=description-->\n<p><strong>Aube AI<\/strong> adds a smart chat widget to your WordPress site. Customers can ask questions about your products, policies, orders, and more \u2014 the AI answers instantly using your knowledge base.<\/p>\n\n<h4>Key Features<\/h4>\n\n<ul>\n<li><strong>24\/7 AI support<\/strong> \u2014 Answers product, policy, and shipping questions automatically<\/li>\n<li><strong>WooCommerce order lookup<\/strong> \u2014 Customers can check order status and tracking without contacting you<\/li>\n<li><strong>Knowledge base<\/strong> \u2014 Add your own FAQs, return policies, and custom answers<\/li>\n<li><strong>Multilingual<\/strong> \u2014 Responds in the customer's language automatically<\/li>\n<li><strong>Refund requests<\/strong> \u2014 Customers can initiate refunds through the chat; you approve from your dashboard<\/li>\n<li><strong>Live handoff<\/strong> \u2014 Escalates to you when the AI can't help<\/li>\n<li><strong>Free plan available<\/strong> \u2014 50 AI conversations per month at no cost<\/li>\n<\/ul>\n\n<h4>How It Works<\/h4>\n\n<ol>\n<li>Register at <a href=\"https:\/\/wp.aubeai.io\">wp.aubeai.io<\/a><\/li>\n<li>Install this plugin and enter your Widget Token<\/li>\n<li>The AI chat widget appears on your site immediately<\/li>\n<\/ol>\n\n<h4>External Service<\/h4>\n\n<p>Aube AI is a hosted software-as-a-service product. This plugin connects your WordPress site to Aube AI's hosted service at <code>https:\/\/api.aubeai.io<\/code> and dashboard at <code>https:\/\/wp.aubeai.io<\/code>.<\/p>\n\n<p>The widget JavaScript is bundled with this plugin. The widget and plugin send requests to Aube AI's API to load widget settings, create chat sessions, send customer messages, receive AI responses, record feedback, and, when WooCommerce is connected, answer product, inventory, order, and refund-request questions.<\/p>\n\n<p>Data sent to Aube AI can include your site URL, widget token, chat messages, conversation metadata, product names and inventory data, customer-provided order identifiers, customer-provided email addresses, order details needed to answer order-status questions, and refund-request details submitted by the customer. WooCommerce REST API credentials are entered in the Aube AI dashboard, stored by Aube AI, and are not saved in WordPress by this plugin.<\/p>\n\n<p>Use of the service is governed by the Aube AI Terms of Service and Privacy Policy:<\/p>\n\n<ul>\n<li>Terms of Service: https:\/\/aubeai.io\/terms<\/li>\n<li>Privacy Policy: https:\/\/aubeai.io\/privacy<\/li>\n<\/ul>\n\n<h4>Source Code and Build<\/h4>\n\n<p>The source code used to generate the bundled widget file at <code>assets\/js\/widget.wordpress.js<\/code> is included in this plugin under <code>source\/widget\/<\/code>.<\/p>\n\n<p>To rebuild the WordPress widget bundle:<\/p>\n\n<ol>\n<li>Change to the <code>source\/widget\/<\/code> directory<\/li>\n<li>Run <code>npm ci<\/code><\/li>\n<li>Run <code>npm run build:wp<\/code><\/li>\n<li>Copy <code>dist\/widget.wordpress.js<\/code> to <code>assets\/js\/widget.wordpress.js<\/code><\/li>\n<\/ol>\n\n<p>The build uses Vite, TypeScript, Preact, and Terser as declared in <code>source\/widget\/package.json<\/code>.<\/p>\n\n<h4>WooCommerce Integration<\/h4>\n\n<p>When WooCommerce is active, Aube AI can:\n* Look up orders by order number or email\n* Check product stock and variants\n* Process refund requests (with merchant approval)<\/p>\n\n<p>To enable this, connect WooCommerce from your <a href=\"https:\/\/wp.aubeai.io\">Aube AI dashboard<\/a> under Settings. Your API credentials are stored securely in the Aube AI cloud and are never saved in WordPress.<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin files to <code>\/wp-content\/plugins\/aube-ai\/<\/code> or install via <strong>Plugins \u2192 Add New<\/strong><\/li>\n<li>Activate the plugin<\/li>\n<li>Register at <a href=\"https:\/\/wp.aubeai.io\">wp.aubeai.io<\/a> if you haven't already<\/li>\n<li>Open <strong>Aube AI<\/strong> in the WordPress admin sidebar and paste your Widget Token from the dashboard<\/li>\n<li>Save \u2014 the chat widget is now live on your site<\/li>\n<\/ol>\n\n<p><strong>Optional \u2014 WooCommerce integration:<\/strong> After the plugin is active, log in to <a href=\"https:\/\/wp.aubeai.io\">wp.aubeai.io<\/a>, go to Settings, and connect your WooCommerce store with your REST API credentials. This enables order lookup, product search, and refund requests.<\/p>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20a%20woocommerce%20store%3F\"><h3>Do I need a WooCommerce store?<\/h3><\/dt>\n<dd><p>No. Aube AI works on any WordPress site. WooCommerce integration is optional and unlocks order lookup features.<\/p><\/dd>\n<dt id=\"where%20do%20i%20get%20my%20widget%20token%3F\"><h3>Where do I get my Widget Token?<\/h3><\/dt>\n<dd><p>Register at <a href=\"https:\/\/wp.aubeai.io\">wp.aubeai.io<\/a>, complete setup, and find the token under Settings.<\/p><\/dd>\n<dt id=\"is%20there%20a%20free%20plan%3F\"><h3>Is there a free plan?<\/h3><\/dt>\n<dd><p>Yes \u2014 50 AI conversations per month for free, no credit card required.<\/p><\/dd>\n<dt id=\"how%20do%20i%20add%20custom%20answers%3F\"><h3>How do I add custom answers?<\/h3><\/dt>\n<dd><p>Log in to your dashboard at <a href=\"https:\/\/wp.aubeai.io\">wp.aubeai.io<\/a> and use the Knowledge Base section.<\/p><\/dd>\n<dt id=\"where%20is%20my%20data%20stored%3F\"><h3>Where is my data stored?<\/h3><\/dt>\n<dd><p>Conversation data is stored on Aube AI's servers (Google Cloud, US region). This plugin stores only the widget token and activation status in your WordPress options table.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Documented and included the widget source code and build steps for the bundled JavaScript file.<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<\/ul>","raw_excerpt":"AI-powered chat widget that answers customer questions 24\/7, looks up WooCommerce orders, and escalates to you when needed.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/309223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=309223"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/aubeai"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=309223"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=309223"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=309223"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=309223"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=309223"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=309223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}