{"id":293122,"date":"2026-04-09T10:47:31","date_gmt":"2026-04-09T10:47:31","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/ai-chatbot-by-text\/"},"modified":"2026-04-09T11:01:58","modified_gmt":"2026-04-09T11:01:58","slug":"ai-chatbot-by-text","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/ai-chatbot-by-text\/","author":5814742,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.0","stable_tag":"1.0.0","tested":"6.9.4","requires":"6.0","requires_php":"7.4","requires_plugins":null,"header_name":"AI Chatbot by Text","header_author":"Text","header_description":"Live chat software for live help, online sales and customer support. 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Instead of using chat only for support, Text gives you visibility into how interactions impact revenue.<\/p>\n\n<p>If chat plays a role in the buying journey, it should move it forward.<\/p>\n\n<h4>\ud83d\udd0d Real-time visibility during conversations<\/h4>\n\n<p>When a visitor starts a chat, context matters.<\/p>\n\n<p>Text allows you to:\n- Engage customers with automated campaigns\n- Centralize conversations from all channels\n- Deliver personalized customer experiences<\/p>\n\n<p>Your team responds with full visibility, not guesswork.<\/p>\n\n<h4>\u26a1 AI assistance that supports sales<\/h4>\n\n<p>Text includes AI-powered automation that can:\n- Answer common product questions\n- Handle repetitive inquiries\n- Assist customers during purchase decisions<\/p>\n\n<p>It allows your team to focus on higher-value conversations while maintaining fast response times.<\/p>\n\n<h4>\ud83d\udcc8 Revenue-focused analytics<\/h4>\n\n<p>Text connects conversations with completed orders so you can measure impact.<\/p>\n\n<p><strong>Track<\/strong>:\n- Key performance metrics for your support team\n- Customer satisfaction levels\n- AI agent performance \n- Most frequent topics discussed in conversations<\/p>\n\n<p>Export data for reporting and performance analysis.<\/p>\n\n<h4>\ud83c\udfaf Built for measurable growth<\/h4>\n\n<p>Text is designed for businesses that want clarity. It gives you the context to convert and the data to back it up.<\/p>\n\n<h4>About us<\/h4>\n\n<p>Text is a software company founded in 2002, Poland, focused on customer communication and ecommerce engagement solutions.<\/p>\n\n<p>Over more than two decades, the company has expanded from a web live chat tool into a broader customer interaction platform that includes:<\/p>\n\n<ul>\n<li><a href=\"https:\/\/www.livechat.com\/?utm_source=wordpress.org&amp;utm_medium=integration&amp;utm_campaign=wordpress_listing\">LiveChat<\/a> - real-time messaging for sales and support<\/li>\n<li><a href=\"https:\/\/www.chatbot.com\/?utm_source=wordpress.org&amp;utm_medium=integration&amp;utm_campaign=wordpress_listing\">ChatBot<\/a> - AI-powered automation and chatbot agents<\/li>\n<li><a href=\"https:\/\/www.helpdesk.com\/?utm_source=wordpress.org&amp;utm_medium=integration&amp;utm_campaign=wordpress_listing\">HelpDesk<\/a> - help desk software with ticketing and email support<\/li>\n<li><a href=\"https:\/\/www.knowledgebase.com\/?utm_source=wordpress.org&amp;utm_medium=integration&amp;utm_campaign=wordpress_listing\">KnowledgeBase<\/a> - self-service documentation<\/li>\n<li><a href=\"https:\/\/openwidget.com\/?utm_source=wordpress.org&amp;utm_medium=integration&amp;utm_campaign=wordpress_listing\">OpenWidget<\/a> - a customer service widget creator tool<\/li>\n<\/ul>\n\n<p><strong>Press &amp; brand assets<\/strong><\/p>\n\n<p>Writing about Text or our products? Visit the <a href=\"https:\/\/www.text.com\/press\/?utm_source=wordpress.org&amp;utm_medium=integration&amp;utm_campaign=wordpress_listing\">Text Press Office<\/a> to download our logo, product screenshots, and official brand guidelines.<\/p>\n\n<h3>External services<\/h3>\n\n<p>This plugin relies on Text (text.com), a third-party customer service and AI chatbot platform, to provide its core functionality.<\/p>\n\n<h4>Account connection<\/h4>\n\n<p>When you click \"Connect to Text\", the plugin redirects your browser to Text's account management API at https:\/\/api.text.com. The following data is sent as part of this request:<\/p>\n\n<ul>\n<li>WordPress admin email address<\/li>\n<li>WordPress site URL and admin URL<\/li>\n<li>PHP version, WordPress version, and plugin version<\/li>\n<li>WooCommerce version (if WooCommerce is active)<\/li>\n<\/ul>\n\n<p>This data is used by Text to pre-fill your account setup and associate the plugin installation with your Text account.<\/p>\n\n<h4>Chat widget<\/h4>\n\n<p>Once connected, the plugin loads a JavaScript chat widget on your site's frontend pages. This widget is served from Text's CDN and enables real-time customer conversations. Visitor interaction data (such as chat messages and browsing context) is processed by Text's servers as part of normal widget operation.<\/p>\n\n<p>This service is provided by Text, Inc:\n- <a href=\"https:\/\/www.text.com\/legal\/terms-of-use\/?utm_source=wordpress.org&amp;utm_medium=integration&amp;utm_campaign=wordpress_listing\">Terms of service<\/a>\n- <a href=\"https:\/\/www.text.com\/legal\/privacy-policy\/?utm_source=wordpress.org&amp;utm_medium=integration&amp;utm_campaign=wordpress_listing\">Privacy policy<\/a><\/p>\n\n<!--section=installation-->\n<ol>\n<li>In your WordPress admin dashboard, go to Plugins \u2192 Add New.<\/li>\n<li>Search for \u201cAI Chatbot by Text\u201d<\/li>\n<li>Click Install Now, then Activate.<\/li>\n<li>Open the plugin from the WordPress sidebar.<\/li>\n<li>Click Connect to Text, then sign in to your existing Text account or create a new one.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"how%20much%20does%20text%20cost%3F\"><h3>How much does Text cost?<\/h3><\/dt>\n<dd><p>Text offers multiple pricing plans to fit different business needs. You can start with a free trial \u2014 no credit card required. For details, visit our <a href=\"https:\/\/www.text.com\/pricing\/?utm_source=wordpress.org&amp;utm_medium=integration&amp;utm_campaign=wordpress_listing\">Text pricing page<\/a>.<\/p><\/dd>\n<dt id=\"do%20i%20need%20a%20text%20account%20to%20use%20this%20plugin%3F\"><h3>Do I need a Text account to use this plugin?<\/h3><\/dt>\n<dd><p>Yes. You can create a free Text account during the plugin installation process.<\/p><\/dd>\n<dt id=\"do%20you%20offer%20live%20chat%20support%20for%20this%20plugin%3F\"><h3>Do you offer live chat support for this plugin?<\/h3><\/dt>\n<dd><p>Yes! Our support team is available 24\/7\/365 via live chat. Just visit <a href=\"https:\/\/www.text.com\/?utm_source=wordpress.org&amp;utm_medium=integration&amp;utm_campaign=wordpress_listing\">our website<\/a> to start a conversation.<\/p><\/dd>\n<dt id=\"can%20i%20test%20this%20plugin%20before%20buying%3F\"><h3>Can I test this plugin before buying?<\/h3><\/dt>\n<dd><p>Yes. You can fully explore the Text plugin with a 14-day free trial, including all available features. No billing info required.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Added: Initial release of the LiveChat WordPress plugin.<\/li>\n<li>Added: Widget installation and account connection flow.<\/li>\n<\/ul>","raw_excerpt":"AI-native customer service engine for ecommerce growth. 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