{"id":267807,"date":"2026-03-01T17:16:58","date_gmt":"2026-03-01T17:16:58","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/glow-wp-agency-support-maintenance-management\/"},"modified":"2026-04-12T15:05:23","modified_gmt":"2026-04-12T15:05:23","slug":"glow-maintenance-support-management-for-agencies","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/glow-maintenance-support-management-for-agencies\/","author":20182785,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"4.0.6","stable_tag":"4.0.6","tested":"6.9.4","requires":"5.8","requires_php":"7.4","requires_plugins":null,"header_name":"Glow: maintenance & support management for agencies","header_author":"getglow.io","header_description":"Manage multiple WordPress websites maintenance from one dashboard - plugin updates, reports, uptime, backups, support and more","assets_banners_color":"b4a0c0","last_updated":"2026-04-12 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reports, support and more.<\/p>\n\n<p>This plugin connects your WordPress installation to the Glow dashboard, where you can manage multiple WordPress websites from a single, centralized location.<\/p>\n\n<p>Key Features:\n*   <strong>Multi-site management:<\/strong> Oversee all your websites from one dashboard.\n*   <strong>Efficient workflows:<\/strong> Streamline updates, backups, and other maintenance tasks across multiple sites.\n*   <strong>Support your clients:<\/strong> Support tickets with chat-like UI and quick navigation\n*   <strong>Backup functionality:<\/strong> Create and manage backups of your sites.\n*   <strong>Uptime monitoring:<\/strong> Monitor the Uptime of your clients' websites.\n*   <strong>Client reports:<\/strong> Quickly create and send high quality reports that actually mean something to your client.\n*   <strong>Time tracking:<\/strong> Allocate an allotted amount of time to each client.\n*   <strong>Enhanced productivity:<\/strong> Focus on growing your business instead of repetitive maintenance.<\/p>\n\n<h3>External services<\/h3>\n\n<p>This plugin connects to the Glow API to enable client and site management features for WordPress agencies, including plugin updates, license validation, and single sign-on (SSO).\nTo provide these features, the plugin sends limited technical and authentication-related data from the WordPress site when actions such as connecting an account, performing updates, or initiating single sign-on are triggered. No data is sent unless the plugin is actively used and connected to a Glow account.\nTo show presentation video about Glow dashboard plugin embed video using extarnal link https:\/\/www.loom.com\/embed\/b02ad9a3c2aa4278940dc7a6dbc3e522?sid=8d085f21-3b99-4608-bef0-39e020f1fe87&amp;hideEmbedTopBar=true&amp;hide_speed=true\nThis service is provided by \u201cGlow\u201d:\nTerms of use: https:\/\/getglow.io\/terms\nPrivacy policy: https:\/\/getglow.io\/privacy<\/p>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin to \/wp-content\/plugins\/<\/li>\n<li>Activate the plugin through WordPress Plugins menu<\/li>\n<li>Follow the on-screen instructions to connect your site to the Glow dashboard.<\/li>\n<\/ol>\n\n<!--section=changelog-->\n<h4>4.0.5 \u2013 12th April 2026<\/h4>\n\n<ul>\n<li>Compatibility: automatically deactivate the legacy Glow plugin (slug: glow) if both are simultaneously active, preserving the existing connection key.<\/li>\n<\/ul>\n\n<h4>4.0.4 \u2013 09th April 2026<\/h4>\n\n<ul>\n<li>Server tab: distinguish between not configured, not found, and not readable states for error logs.<\/li>\n<\/ul>\n\n<h4>4.0.3 \u2013 09th April 2026<\/h4>\n\n<ul>\n<li>Server tab: added server info, error log, and cron jobs support.<\/li>\n<\/ul>\n\n<h4>4.0.2 \u2013 08th April 2026<\/h4>\n\n<ul>\n<li>Plugin check fixes: removed debug error_log, added phpcs ignore annotations, corrected readme format.<\/li>\n<\/ul>\n\n<h4>4.0.1 \u2013 06th April 2026<\/h4>\n\n<ul>\n<li>SSO fix: redirect to wp-login.php instead of homepage to avoid CDN stripping Set-Cookie headers.<\/li>\n<\/ul>\n\n<h4>4.0.0 \u2013 06th April 2026<\/h4>\n\n<ul>\n<li>Two-phase SSO: server-to-server token generation for improved reliability behind WAFs. Browser redeems token via plain GET \/?glow_sso={token}.<\/li>\n<\/ul>\n\n<h4>3.5.7 \u2013 05th April 2026<\/h4>\n\n<ul>\n<li>Connection reliability improvements: non-blocking glow_send, pull model for commands on real-cron sites, cron health detection.<\/li>\n<\/ul>\n\n<h4>3.5.6 \u2013 04th April 2026<\/h4>\n\n<ul>\n<li>Added REST API endpoint for WAF-friendly plugin\/theme\/core updates.<\/li>\n<\/ul>\n\n<h4>3.5.5 \u2013 05th February 2026<\/h4>\n\n<ul>\n<li>Major changes - pass live plugin check.<\/li>\n<\/ul>\n\n<h4>3.5.1 \u2013 05th January 2026<\/h4>\n\n<ul>\n<li>Major changes - pass live plugin check + new functionality to install plugin.<\/li>\n<\/ul>\n\n<h4>3.5.0 \u2013 05th December 2025<\/h4>\n\n<ul>\n<li>Major changes - pass live plugin check.<\/li>\n<\/ul>\n\n<h4>3.4.8 \u2013 28th October 2025<\/h4>\n\n<ul>\n<li>Activation and deactivation process updates.<\/li>\n<\/ul>\n\n<h4>3.4.7 \u2013 21st August 2025<\/h4>\n\n<ul>\n<li>Updater request updates.<\/li>\n<\/ul>\n\n<h4>3.4.6 \u2013 29th May 2025<\/h4>\n\n<ul>\n<li>Requests and options updates.<\/li>\n<\/ul>\n\n<h4>3.4.5 \u2013 26th May 2025<\/h4>\n\n<ul>\n<li>Minor UI updates.<\/li>\n<\/ul>\n\n<h4>3.4.4 \u2013 20th May 2025<\/h4>\n\n<ul>\n<li>Added a filter to the get users function.<\/li>\n<\/ul>\n\n<h4>3.4.3 \u2013 16th May 2025<\/h4>\n\n<ul>\n<li>Minor updates.<\/li>\n<\/ul>\n\n<h4>3.4.2 \u2013 11th April 2025<\/h4>\n\n<ul>\n<li>Upgrade process updated.<\/li>\n<\/ul>\n\n<h4>3.4.1 \u2013 08th April 2025<\/h4>\n\n<ul>\n<li>Upgrade process updated.<\/li>\n<\/ul>\n\n<h4>3.4.0 \u2013 05th April 2025<\/h4>\n\n<ul>\n<li>Upgrade process updated.<\/li>\n<\/ul>\n\n<h4>3.3.9 \u2013 25th February 2025<\/h4>\n\n<ul>\n<li>Minor fixes.<\/li>\n<\/ul>\n\n<h4>3.3.8 \u2013 04th February 2025<\/h4>\n\n<ul>\n<li>Version check.<\/li>\n<\/ul>\n\n<h4>3.3.7 \u2013 24th December 2024<\/h4>\n\n<ul>\n<li>glow_self_update.<\/li>\n<\/ul>\n\n<h4>3.3.6 \u2013 3rd December 2024<\/h4>\n\n<ul>\n<li>User interaction with Glow.<\/li>\n<\/ul>\n\n<h4>3.3.5 \u2013 08th November 2024<\/h4>\n\n<ul>\n<li>Auth user 2fa fix.<\/li>\n<\/ul>\n\n<h4>3.3.4 \u2013 02nd October 2024<\/h4>\n\n<ul>\n<li>Get plugins list fixes.<\/li>\n<\/ul>\n\n<h4>3.3.3 \u2013 19th September 2024<\/h4>\n\n<ul>\n<li>Check plugins, themes, core stored and current versions.<\/li>\n<\/ul>\n\n<h4>3.3.2 \u2013 21st August 2024<\/h4>\n\n<ul>\n<li>Check plugins, themes, core stored and current versions.<\/li>\n<\/ul>\n\n<h4>3.3.1 \u2013 9th July 2024<\/h4>\n\n<ul>\n<li>UpdraftPlus integration.<\/li>\n<\/ul>\n\n<h4>3.3.0 \u2013 1st July 2024<\/h4>\n\n<ul>\n<li>UpdraftPlus integration.<\/li>\n<\/ul>\n\n<h4>3.2.9 \u2013 18th June 2024<\/h4>\n\n<ul>\n<li>Check core version changes.<\/li>\n<\/ul>\n\n<h4>3.2.8 \u2013 05th June 2024<\/h4>\n\n<ul>\n<li>Check backup progress changes.<\/li>\n<\/ul>\n\n<h4>3.2.7 \u2013 06th May 2024<\/h4>\n\n<ul>\n<li>Update resources changes.<\/li>\n<\/ul>\n\n<h4>3.2.6 \u2013 18th March 2024<\/h4>\n\n<ul>\n<li>Multisite feature changes.<\/li>\n<\/ul>\n\n<h4>3.2.5 \u2013 4th March 2024<\/h4>\n\n<ul>\n<li>Minor changes.<\/li>\n<\/ul>\n\n<h4>3.2.4 \u2013 13th February 2024<\/h4>\n\n<ul>\n<li>Backup functionality updated.<\/li>\n<\/ul>\n\n<h4>3.2.2 \u2013 6th January 2024<\/h4>\n\n<ul>\n<li>Config updated.<\/li>\n<\/ul>\n\n<h4>3.2.1 \u2013 5th December 2023<\/h4>\n\n<ul>\n<li>Backup process updated.<\/li>\n<\/ul>\n\n<h4>3.2.0 \u2013 25th October 2023<\/h4>\n\n<ul>\n<li>Backup process updated.<\/li>\n<\/ul>\n\n<h4>3.1.2 \u2013 12th October 2023<\/h4>\n\n<ul>\n<li>Cleaning logs.<\/li>\n<\/ul>\n\n<h4>3.1.1 \u2013 09th October 2023<\/h4>\n\n<ul>\n<li>Fix Divi theme bug.<\/li>\n<\/ul>\n\n<h4>3.1.0 \u2013 13th September 2023<\/h4>\n\n<ul>\n<li>Multisite functionality added.<\/li>\n<\/ul>\n\n<h4>3.0.0 \u2013 26th June 2023<\/h4>\n\n<ul>\n<li>Change activities and update resources, plugin and themes list cron.<\/li>\n<\/ul>\n\n<h4>2.4.5 \u2013 24th May 2023<\/h4>\n\n<ul>\n<li>Change location of Glow code.<\/li>\n<\/ul>\n\n<h4>2.4.4 \u2013 28th April 2023<\/h4>\n\n<ul>\n<li>Resource worker updates.<\/li>\n<\/ul>\n\n<h4>2.4.3 \u2013 12th April 2023<\/h4>\n\n<ul>\n<li>Add custom description for agencies.<\/li>\n<\/ul>\n\n<h4>2.4.2 \u2013 6th April 2023<\/h4>\n\n<ul>\n<li>Activities request url update.<\/li>\n<\/ul>\n\n<h4>2.4.1 \u2013 3rd April 2023<\/h4>\n\n<ul>\n<li>Theme update fixes.<\/li>\n<\/ul>\n\n<h4>2.3.9 \u2013 27th March 2023<\/h4>\n\n<ul>\n<li>Delete plugins updated.<\/li>\n<\/ul>\n\n<h4>2.3.8 \u2013 27th February 2023<\/h4>\n\n<ul>\n<li>Record activity for WordPress updates.<\/li>\n<\/ul>\n\n<h4>2.3.7 \u2013 14th February 2023<\/h4>\n\n<ul>\n<li>Backup fixes.<\/li>\n<\/ul>\n\n<h4>2.3.6 \u2013 14th February 2023<\/h4>\n\n<ul>\n<li>Logging.<\/li>\n<\/ul>\n\n<h4>2.3.3 \u2013 2nd 2022<\/h4>\n\n<ul>\n<li>Fix issue with active theme.<\/li>\n<\/ul>\n\n<h4>2.3.2 \u2013 24th November 2022<\/h4>\n\n<ul>\n<li>Fix backups for PHP 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