{"id":132284,"date":"2020-12-02T01:06:03","date_gmt":"2020-12-02T01:06:03","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/libro-de-reclamaciones-y-quejas\/"},"modified":"2025-06-03T20:11:19","modified_gmt":"2025-06-03T20:11:19","slug":"libro-de-reclamaciones-y-quejas","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/libro-de-reclamaciones-y-quejas\/","author":14092088,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.2","stable_tag":"1.2","tested":"6.8.5","requires":"6.8","requires_php":"7.4","requires_plugins":null,"header_name":"Libro de Reclamaciones y Quejas","header_author":"Renzo Tejada","header_description":"Online complaints book is a document through which a consumer can record a complaint regarding a product or service that he has purchased.","assets_banners_color":"b1bfc8","last_updated":"2025-06-03 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the customer with a copy of their complaint.<\/li>\n<li>You send an email to the site administrator with the complaint.<\/li>\n<li>The site administrator cannot delete or edit the information sent by the customer.<\/li>\n<li>The \"Complaint Book\" plugin generates a unique correlative ID in the database which makes it difficult to modify and edit.<\/li>\n<li>All complaints are viewed in the same WordPress dashboard in a clear way.<\/li>\n<li>WE ARE NOT RESPONSIBLE FOR COMPLAINTS THAT YOU MAY HAVE, ALWAYS CHECK YOUR CLAIMS BOOK WITH YOUR LEGAL AREA OR A LAWYER, AS NOT ALL COMPANIES THAT PROVIDE PRODUCTS OR SERVICES HAVE THE SAME FORMAT FIELDS.<\/li>\n<li>THIS PLUGIN IS A GENERIC PLUGIN THAT DOES THE BASICS (HAVE THE FORM ONLINE, NOTIFY THE ADMINISTRATOR AND THE USER OF A NEW CLAIM).<\/li>\n<\/ul>\n\n<p>We also have a premium plugin which has the following features:<\/p>\n\n<ul>\n<li>The plugin generates a unique correlative ID in the database which makes it difficult to modify and edit. <\/li>\n<li>All complaints are seen in the same WordPress dashboard in a clear way. <\/li>\n<li>You will be able to answer the claim or complaint from the same WordPress dashboard.<\/li>\n<li>You will be able to attach evidence of the complaint from within the WordPress dashboard. You will be able to activate Google reCaptcha v2.<\/li>\n<li>You will be able to change the email to notify when a complaint is created. <\/li>\n<\/ul>\n\n<p>More information about the plugin in <a href=\"https:\/\/renzotejada.com\/plugin\/libro-de-reclamaciones-y-quejas-pro\/\" title=\"Libro de Reclamaciones y Quejas PRO\">Libro de Reclamaciones y Quejas PRO<\/a><\/p>\n\n<h4>View more plugins<\/h4>\n\n<p>For additional functionality, check out our companion plugin, such as:<\/p>\n\n<ul>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/ubigeo-peru\/\">Ubigeo Per\u00fa<\/a><\/li>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/libro-de-reclamaciones-y-quejas\/\">Libro de Reclamaciones y Quejas<\/a><\/li>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/comprobante-de-pago-peru\/\">Comprobante de Pago Per\u00fa<\/a><\/li>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/tipo-documento-peru\/\">Tipo Documento Per\u00fa<\/a><\/li>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/transferencia-bancaria-peru\/\">Transferencia Bancaria Per\u00fa<\/a><\/li>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/wp-utils\/\">Utils para WooCommerce y WordPress<\/a><\/li>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/multi-link-in-bio\/\">Multi Link in Bio<\/a><\/li>\n<li><a href=\"https:\/\/wordpress.org\/plugins\/display-price-free\/\">Display Price Free<\/a><\/li>\n<\/ul>\n\n<h4>View more plugins PREMIUM<\/h4>\n\n<ul>\n<li><a href=\"https:\/\/renzotejada.com\/plugin\/costo-de-envio-de-ubigeo-de-peru-para-woocommerce\/\">Costo de env\u00edo de Ubigeo Per\u00fa<\/a><\/li>\n<li><a href=\"https:\/\/renzotejada.com\/plugin\/libro-de-reclamaciones-y-quejas-pro\/\">Libro de Reclamaciones y Quejas PRO<\/a><\/li>\n<li><a href=\"https:\/\/renzotejada.com\/plugin\/wooyape-para-woocommerce\/\">WooYape para WooCommerce<\/a><\/li>\n<li><a href=\"https:\/\/renzotejada.com\/plugin\/woolukita-para-woocommerce\/\">WooLukita para WooCommerce<\/a><\/li>\n<li><a href=\"https:\/\/renzotejada.com\/plugin\/wooplin-para-woocommerce\/\">WooPlin para WooCommerce<\/a><\/li>\n<li><a href=\"https:\/\/renzotejada.com\/plugin\/wootunki-para-woocommerce\/\">WooTunki para WooCommerce<\/a><\/li>\n<li><a href=\"https:\/\/renzotejada.com\/plugin\/woobilletera-para-woocommerce\/\">WooBilletera para WooCommerce<\/a><\/li>\n<li><a href=\"https:\/\/renzotejada.com\/plugins\/comprobante-de-pago-peru-pro-para-woocommerce\/\">Comprobante de Pago Per\u00fa PRO para WooCommerce<\/a><\/li>\n<\/ul>\n\n<p>Visit our <a href=\"https:\/\/renzotejada.com\/categoria-producto\/plugins\/\">plugins overview page<\/a> for more information.<\/p>\n\n<!--section=installation-->\n<p>Instalaci\u00f3n autom\u00e1tica\n1. Panel de administraci\u00f3n plugin y a\u00f1adir nueva opci\u00f3n.\n2. Buscar en el cuadro de texto-regi\u00f3n-provincia com\u00fan.\n3. Colocado en la descripci\u00f3n de este plugin y seleccione instalar.\n4. Activar el plugin desde el panel de administraci\u00f3n de WordPress.<\/p>\n\n<p>Archivos ZIP Manual de instalaci\u00f3n\n1. Descargar el archivo ZIP desde esta pantalla.\n2. Seleccione la opci\u00f3n agregar plugin desde el panel de administraci\u00f3n.\n3. Seleccione la opci\u00f3n de alta carga y seleccione el archivo descargado.\n4. Confirmar Instalaci\u00f3n y plugin de activaci\u00f3n desde el panel de administraci\u00f3n.<\/p>\n\n<p>Instalaci\u00f3n manual de FTP\n1. Descargue el archivo ZIP de esta pantalla y descomprimir.\n2. Ingrese a su carpeta FTP en su servidor web.\n3. Copie el directorio ubigeo dentro de la siguiente direccion  wp-content\/plugins\/\n4. Activar el plugin desde el panel de administraci\u00f3n de WordPress.<\/p>\n\n<!--section=changelog-->\n<h4>1.2 (03\/06\/2025)<\/h4>\n\n<p>Fix: Error de despliegue del plugin<\/p>\n\n<h4>1.1 (03\/06\/2025)<\/h4>\n\n<p>Fix: Corrigiendo error de instalacion setup<\/p>\n\n<h4>1.0 (01\/06\/2025)<\/h4>\n\n<p>Fix: Removiendo template de libro (incompatibilidad con los temas)\nFix: refactorizando codigo\nFix: validando versi\u00f3n WC 9.9.0\nFix: validando versi\u00f3n WP 6.8.1<\/p>\n\n<h4>0.9 (10\/03\/2025)<\/h4>\n\n<p>Fix: Agregando nota.<\/p>\n\n<h4>0.8 (10\/03\/2025)<\/h4>\n\n<p>Fix: Quitando retrincci\u00f3n de obligacion de politicas de cookies.\nFix: validando versi\u00f3n WC 9.7.1\nFix: validando versi\u00f3n WP 6.7.2<\/p>\n\n<h4>0.7 (16\/01\/2025)<\/h4>\n\n<p>Fix: ignorando archivos<\/p>\n\n<h4>0.6 (16\/01\/2025)<\/h4>\n\n<p>Fix: validando versi\u00f3n WC 9.5.2\nFix: validando versi\u00f3n WP 6.7.1<\/p>\n\n<h4>0.5 (15\/11\/2024)<\/h4>\n\n<p>Fix: validando versi\u00f3n WC 9.4.1\nFix: validando versi\u00f3n WP 6.7<\/p>\n\n<h4>0.4 (10\/11\/2024)<\/h4>\n\n<p>Fix: validado version WP 6.6.2\nFix: validado versi\u00f3n WC 9.3.3\nFix: error de menu al mostrar detalle de libro<\/p>\n\n<h4>0.3 (01\/09\/2024)<\/h4>\n\n<p>Fix: validado versi\u00f3n WC 9.2.3\nFix: validado versi\u00f3n WP 6.6.1<\/p>\n\n<h4>0.2.0 (04\/04\/2024)<\/h4>\n\n<p>Fix: validado versi\u00f3n WC 8.7.0\nFix: validado versi\u00f3n WP 6.5<\/p>\n\n<h4>0.1.9 (22\/03\/2024)<\/h4>\n\n<p>Fix: validado versi\u00f3n WC 8.7.0\nFix: validado versi\u00f3n WP 6.4.3<\/p>\n\n<h4>0.1.8 (26\/07\/2023)<\/h4>\n\n<p>Fix: Se agrega la funcionalidad de generaci\u00f3n de pdf\nFix: Se env\u00eda la misma notificaci\u00f3n al admin como al cliente.\nFix: validado versi\u00f3n WC 7.9.0\nFix: validado versi\u00f3n WP 6.3<\/p>\n\n<h4>0.1.7 (06\/12\/2022)<\/h4>\n\n<p>Fix: validado versi\u00f3n WC 7.1.0\nFix: validado versi\u00f3n WP 6.1.1<\/p>\n\n<h4>0.1.6 (09\/11\/2022)<\/h4>\n\n<p>Fix: validado versi\u00f3n WC 7.1\nFix: validado versi\u00f3n WP 6.1\nFix: Cambiando el texto de libro de 30 dias a 15 dias de contestaci\u00f3n.<\/p>\n\n<h4>0.1.5 (16\/05\/2022)<\/h4>\n\n<p>Fix: validado versi\u00f3n WC 6.5.1\nFix: validado versi\u00f3n WP 6.0<\/p>\n\n<h4>0.1.4 (14\/06\/2021)<\/h4>\n\n<p>Fix: validado versi\u00f3n WC 5.4.1.\nFix: agregand links en el readme de plugins free y premium.<\/p>\n\n<h4>0.1.3 (12\/05\/2021)<\/h4>\n\n<p>Validado en la versi\u00f3n WP 5.7.2<\/p>\n\n<h4>0.1.2 (12\/05\/2021)<\/h4>\n\n<p>Validado en la versi\u00f3n WC 5.3.0<\/p>\n\n<h4>0.1.1<\/h4>\n\n<p>Agregando la copia del formulario en el email.<\/p>\n\n<h4>0.1.0<\/h4>\n\n<p>Correciones de notice en el admin y en la vista de libro de reclamaciones del shortcode.<\/p>\n\n<h4>0.0.2<\/h4>\n\n<p>Rename del template para evitar conflictos con los templates de los diferentes temas en wp.<\/p>\n\n<h4>0.0.1<\/h4>\n\n<p>Versi\u00f3n de lanzamiento del plugin Libro de Reclamaciones y Quejas.<\/p>","raw_excerpt":"Libro de reclamaciones v\u00e1lido para Per\u00fa con los campos obligatorios exigidos por Indecopi.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/132284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=132284"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/renzotejada"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=132284"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=132284"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=132284"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=132284"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=132284"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=132284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}