The plugin allows you to support your wordpress users from directly on your dashboard. This plugin works with wordpress multiblogs.
I just try it on WordPress 3.3 which is latest. So I dont know if it is working or not.
Its compatible with multiblogs. Because we have a lot of blog users on our network.
Plugin's default language is English. I'm from Turkey so its not my primary language. :)
I added Turkish language pack in it.
If you wanna translate this there is po files in lang folder. If you can translate it, then send me. I'll add it on next release.
Truely, I dont follow wordpress plugin directory any time. So you can write my blog if you have any ideas-requests?