Description

Send SMS, Viber Business, RCS Business Messaging, and WhatsApp Business messages from your e-shop using the BulkGate plugin for WooCommerce (former WooSMS plugin)

Order status notifications for customers and admins, support for order custom fields (‘extra_’ prefix), and id sequence
Personalized and targeted bulk marketing campaigns via SMS, RCS, Viber Business, and WhatsApp Business with Opt-in
BulkWords AI assistant powered by ChatGPT (create, enhance, translate, or shorten your campaign messages for better performance and reach)
Two-way messaging with customers
Address book synchronization
Admin alerts (e.g. stock status and others)

Send SMS and Viber messages to over 200 countries and regions via BulkGate SMS plugin for WooCommerce and create new opportunities for your business.

Viber for Business with the official Viber partner

Take advantage of more personal and cost-effective communication.
Create a verified Viber business account with BulkGate and use Viber business messages alone or with SMS when communicating with customers.

Why use Viber business messages in your store?

Viber messaging costs are approximately 50% lower than SMS costs.
1 300 000 000+ users worldwide communicate via Viber.
Viber business messages allow you to type up to 1000 characters, and attach images, files, emojis, buttons, and links.
You do not pay for undelivered Viber messages.
You can automatically resend undelivered Viber messages via SMS to ensure your customer sees the message.
Read more and ask for your business account

Why use RCS Business Messaging (RBM)?

Allows you to create personalized interactions with users with a much richer and more interactive experience than traditional SMS.
You can provide useful information such as order alerts, payment reminders, product news, and more up to 1000 characters.
You can interact with users in real-time and respond to their questions and comments.
RBM is an interesting option for businesses to leverage modern technology to improve customer experience and increase sales.

Why should you choose WhatsApp Business Messages?

One of the most popular and used messaging apps in the world (over 2 billion people) available in cca 180 countries.
Outbound announcements (notifications), two-step authentication, reminders, status updates, and marketing campaigns are just some of the messages you can send
Flexible and effective channel for tailored offers and individual customer service.
You can send personal account credentials, order updates, and provide assistance in a safe, one-on-one chat.
All WhatsApp chats are encrypted, secure enough to send sensitive information such as OTP
Offers a wide range of formats and interactive content for business messaging

Plugin Pricing

This WooCommerce SMS plugin is for free. You only pay for the messages you send.

SMS
You only pay for the messages you send. Take a look at our price list to see how much SMS costs in your country and whether two-way messaging and different sender types are supported.

Viber business messages
The minimum monthly spend required by Viber is €100, or €150 in some countries. Business messages sent above are charged according to the actual spending rate.

Take advantage of great prices with the official Viber partner BulkGate.

RCS Business Messaging (RBM)
We currently provide RBM services within Germany, the Czech Republic and Slovakia. Gradually we will extend the RBM offer to operators in other countries.

WhatsApp Business Messages
BulkGate is only an intermediary for WhatsApp messages. Whatsapp Business messages are charged according to the actual spending rate set by Meta Inc.

BulkGate Plugin Features

Customer & Admin notifications

Inform customers about the different stages of their order (via Viber, WhatsApp, RBM, and SMS notifications.
Create your own notification templates.
Notify your customers in their native language with multilingual templates.
Receive notifications whenever a new order is placed, or canceled, a product is out of stock, or another event occurs.
Activate one or more admins for each notification template.
See more features.

Bulk marketing/promotional campaigns

Promote your products and services via targeted and personalized bulk SMS Viber, RBM and WhatsApp campaigns
Shorten your links with our URL shortener. Save characters to create a better message and get more valuable statistics
Use different sender ID types to send your campaigns
DND (Do not Disturb) solution for India and other countries (NDNC registry)
See more features.

Two-way messaging
Communicate directly with customers via 2-way SMS or Viber, WhatsApp, RBM and get their reactions or answer their questions.

Statistics and records

Check statistics to see what impact your campaigns have
Have a complete overview of your messaging activity
Browse through the history list

API & Custom Hooks

Use Simple API or Advanced API to add functions you need to your WooCommerce store
Use custom hooks to add your own admin/customer notification to your WooCommerce SMS plugin

Mobile Connect (Android only)

Install our Android app and connect your WooCommerce e-shop with your mobile phone. Take advantage of the cheap (or free) messages from your carrier’s mobile plan to send SMS messages via the BulkGate SMS plugin for WooCommerce. Find out more info.

POWERED BY BULKGATE

This SMS plugin for WooCommerce has been developed by the BulkGate multichannel platform. It has all the functions and intuitive design that you can find in the BulkGate Portal.

SMS Affiliate program
Are you a programmer? Earn 5% commission on every SMS message your client sends via this SMS plugin or our other SMS integration, SMS APIs, Web Portal, or other SMS gateway solution.

Helpdesk
Discover all the documentation on our helpdesk. It gives you answers to all the questions you may have when using or installing the BulkGate SMS plugin for WooCommerce.

Translations

Български
Česky
Dansk
Deutsch
English
Español
Eesti
Ελληνικά
Français
Italiano
Nederlands
Hrvatski
Bahasa Indonesia
Latviešu
Lietuvių
Magyar
Bahasa Melayu
Norsk
Polski
Português
Română
Русский
Slovenčina
Slovenščina
Српски / srpski
Suomi
Svenska
Tagalog
Türkçe
Українська
Tiếng Việt
日本語
한국어
العربية
עברית
中文

Screenshots

BulkGate SMS Plugin Dashboard
Creating SMS campaign
Admin SMS message template
Customer SMS message template
List of ongoing and finished SMS campaigns
Campaign dashboard statistics

Installation

Plugin upload
You can:
- Search BulkGate SMS plugin for WooCommerce in the search engine available on Plugins -> Add New and press Install Now button
- Upload the woosms-sms-module-for-woocommerce folder to /wp-content/plugins/ directory via FTP
- Upload the full ZIP file via WordPress Admin > Plugins > Add New and Upload Plugin with the file you downloaded with Choose File
1. Plugin activation
- Activate the plugin through Plugins menu on WordPress Administration Panel
Service registration
- Fill in the registration form, verify your phone number and accept terms & conditions to successfully create a BulkGate account
Language option
- Click “Settings” in the main menu. Choose your language and click Save

See installation and user guide.

FAQ

Can I send SMS campaigns worldwide?: Yes. See our SMS price list to check the SMS price for your desired country.
Can I have two-way communication with a customer?: You can interact with your customers directly and receive their reactions through two-way SMS and Viber. You have to choose the correct sender ID type. However, two-way SMS may not be supported in some countries and/or by a specific sender ID type. See our SMS pricing.
Can I try the BulkGate plugin for free?: Yes, every new customer of this WooCommerce SMS plugin can send 10 SMS messages for free.
What are credits? Do they have an expiration date?: Credits are a virtual currency in the SMS plugin. Credits don’t have any expiration date. They disappear only when you spend them.
How do I create an SMS campaign?: It is simple, take a look at a video
How can I import contacts to my SMS campaign?: You can import contacts to your SMS campaign via CSV/Excel, vCard, enter numbers manually or via your WooCommerce store
Can I send a text message under my company’s name?: Yes, in many countries you can use a text sender ID and send an SMS message under your company’s name.
Do I have to create a BulkGate account during the installation to use the SMS plugin?: Yes. The SMS plugin for WooCommerce communicates with our BulkGate SMS gateway. So to send SMS messages via this WooCommerce SMS plugin, there is a need to have a BulkGate account.

Reviews

noobgopro November 1, 2023 1 reply

No longer works with the new WooCommerce HPOS, many fields disappeared.

godoggiestyle April 14, 2022 2 replies

I trusted this company for our business to send SMS to our team and customers. I paid for their tokens and created a campaign and sent it. The test campaign said it was sent and never arrived. The main campaign said it was sent and never arrived to any team members or customers. I reached out to their company and they said they would try to resolve within 48 hours. 48 hours later – NOTHING! i emailed them again as they will always refer you to their support and never work with you in this space to resolve issues openly so they can mark everything RESOLVED when it is really not resolved at all. They are building fake resolutions and ratings which I should have taken as a red flag when they send everyone somewhere else to get help that is never delivered. I explained to them that is they could not fix the delivery issue that they could just issue a refund and I would find another provider. After 72 hours they simply sent me an email back that says that the system works. I immediately contacted Paypal to file and fraudulent service dispute. I have told them that no ones cell phone on our team has received an SMS and neither have any customers and their resolution was to tell me it works. This company is a SCAM and I warn any reputable companies to stay away. We are located in the USA. I will not recommend this company to anyone I know in this country or abroad in other territories where we do business. Use at your own risk.

enjanvier May 25, 2021

Quick and efficient support intervention. The plugin does the job and does it well

hwshyar January 11, 2021 3 replies

I have chosen the option of my number to send sms but the sms sended with shortcode number, please solve the problem

alexp0986 December 11, 2020

We have been using this plugin to connect to Bulkgate for a few weeks now and have sent campaigns and standalone messages to user with a very high rate of delivery and a good return. We had a small issue with a cancelled campaign, but support was exceptional and returned the credit in a few minutes after a call and check. Also, beware of links in messages, sometimes it reports a no-valid URL, but it works ok on the client side. We also chose non-unicode, as it makes for a longer (160 chars) single message body. I strongly recommend this plugin for mass messaging and good delivery of marketing texts.

baetensl April 16, 2020 1 reply

I have been using woosms for a couple of months and works great.

Read all 12 reviews

Contributors & Developers

“BulkGate SMS Plugin for WooCommerce” is open source software. The following people have contributed to this plugin.

BulkGate

Translate “BulkGate SMS Plugin for WooCommerce” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

3.0.6

Fix bug – ConnectionCurl missing

3.0.5

cURL implementation
BulkGate/plugins 1.0.1

3.0.4

Order Payment Hook fix transaction_id type hint

3.0.3

Broken Access Control vulnerability fix
OptIn Checkbox set default to off
Order message mutation fix values

3.0.2

Fix asset cron init bug

3.0.1

Bug fix https://wordpress.org/support/topic/after-update-i-cannot-view-order/

3.0.0

Complete plugin rework – new generation
New asynchronous no-blocking message sender (Asset / Cron / WP Cron / Direct)
New design
New Send Message form in Order Detail
Marketing Opt-in
New AddressBook synchronization
Support for order custom fields (‘extra_’ prefix)
Support for custom order id sequence
Preparation for more complex automation
New Order page send message form
New Debug page
Order change/create notes
Language “From system” feature
Support for HPOS
And more new features

2.1.0

Refactor JS load to WordPress 5.7+ methods (wp_print_script_tag, wp_print_inline_script_tag)

2.0.33

Change name WooSMS -> BulkGate

2.0.32

DB Maria bug fix

2.0.31

Fix multibyte characters in SMS

2.0.30

New design

2.0.29

Invalidate cache

2.0.28

Mobile Connect
Variables load product improve

2.0.27

device.min.css removed
Unavailable server crash fix

2.0.26

PHP 7.4 compatibility

2.0.25

Stop send Message hook “run_woosms_hook_changeOrderStatusHook” https://wordpress.org/support/topic/conditions-7/
Performance improve

2.0.24

WPML plugin support https://wpml.org/ #2

2.0.23

Widget API update

2.0.22

Multisite proxy_link bug fix

2.0.21

Payment complete Customer & Admin hook

2.0.20

Order status campaign filter
Admin page Ajax URL bug fix

2.0.19

Ajax Cross-origin proxy link scheme bug

2.0.18

Customer SMS & Admin SMS bug fix from 2.0.17

2.0.17

Connection timeout page crash bug

2.0.16

Order detail Send SMS form bug fix – not logged module redirect

2.0.15

WPML plugin support https://wpml.org/

2.0.14

Send SMS form in WooCommerce Order Detail

2.0.13

Customer email variable from order bug

2.0.12

New invoice data page
Low credit alert feature
Synchronize bug fix

2.0.11

Module logout bug fix
order_status variable fix
Customer/Admin SMS save visual bug fix
Customer/Admin SMS remember last selected mutation bug fix
Campaign recipients from store & variables load bug fix

2.0.10

SMS campaign filter fix
Extensions support

2.0.9

Support custom order status
Bug fix

2.0.8

Sender type admin/customer SMS fix

2.0.7

Default language mutation (Simple usage)
Bug fix

2.0.6

Priority of retrieving variables in hooks
Menu position changed
Added send SMS customized action – do_action(‘woosms_send_sms’,’777777777′, ‘Hello ‘, array(‘var’ => ‘John’), array(‘unicode’ => true, ‘flash’ => false));
bug fix

2.0.5

Username and password variables on new customer action
bug fix

2.0

Next generation module