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WooCommerce Product FAQs

Extends WooCommerce to allow for the asking, answering, and viewing of FAQs in a similar experience as on marketplaces like eBay and Amazon.

  1. Upload this plugin to the /wp-content/plugins/ directory
  2. Activate the plugin through the 'Plugins' menu in WordPress
  3. Visit WooCommerce -> Settings -> FAQs to manage the settings of the plugin
  4. Upon uninstallation (deletion) of this plugin, this plugin will delete its settings, but not the questions in the database


User Submitted FAQs

  1. A user will visit the single product page.
  2. They can click the "FAQs" tab, and view other questions, along with a question form.
  3. They may submit the form, pending all required information is submitted.
  4. You will receive an email with the product, question, and a link to administer the question.
  5. If you desire, you can click the 'Approve' link for that question (which just publishes it).
  6. After approving it, you can click 'View', to view it on the front-end.
  7. From the front-end, you may click that question to expand it and reply to it.
  8. Once you have replied to a question, the asker will receive an email with a link to that product's page/faq tab.

Manual FAQ Entry

  1. Go to Products -> FAQs -> Add New
  2. Type a title (for reference, not display)
  3. Enter the question in the content area
  4. Choose the product to add the question to.
  5. Click Publish
  6. Immediately after publishing, you may click "Add Answer" in the "Answers" metabox to answer the question.

Requires: 3.5.1 or higher
Compatible up to: 4.7.2
Last Updated: 5 months ago
Active Installs: 1,000+


4 out of 5 stars


0 of 3 support threads in the last two months have been marked resolved.

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