Title: WITHMIA ChatWeb
Author: appwithmia
Published: <strong>September 21, 2026</strong>
Last modified: September 21, 2026

---

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# WITHMIA ChatWeb

 By [appwithmia](https://profiles.wordpress.org/appwithmia/)

[Download](https://downloads.wordpress.org/plugin/withmia-chatweb.1.1.3.zip)

 * [Details](https://wordpress.org/plugins/withmia-chatweb/#description)
 * [Reviews](https://wordpress.org/plugins/withmia-chatweb/#reviews)
 *  [Installation](https://wordpress.org/plugins/withmia-chatweb/#installation)
 * [Development](https://wordpress.org/plugins/withmia-chatweb/#developers)

 [Support](https://wordpress.org/support/plugin/withmia-chatweb/)

## Description

**WITHMIA ChatWeb** installs a smart chat widget on your WordPress site, powered
by artificial intelligence. Your virtual assistant answers customer questions, captures
contact details and generates sales — automatically, 24 hours a day.

### What does this plugin do?

💬 **AI live chat**
 A floating button on your site opens a chat where your AI assistant
answers questions about your products, services, opening hours and more.

🧠 **Trained with your information**
 From the WITHMIA dashboard you train your 
assistant with your business information. It answers as if it were part of your 
team.

📱 **Omnichannel**
 The same assistant that answers on your website can also answer
on WhatsApp, Instagram, Messenger and email. All conversations stay unified in one
inbox.

🎯 **Lead capture**
 Configure pre-chat forms to collect name, email and phone number
before the conversation starts.

🎨 **Customizable**
 Choose the color, position, language, dark theme and button
text. Exclude specific pages where you don’t want the chat to appear.

📊 **Metrics and follow-up**
 Review every conversation, response times and satisfaction
from your WITHMIA dashboard.

### Features

 * Responsive floating chat widget
 * AI assistant trained with your business information
 * Color, position and language customization
 * Automatic dark theme
 * Per-page exclusion rules
 * Mobile visibility control
 * Simple admin panel
 * Cache and CDN friendly
 * Asynchronous loading with no performance impact
 * Chat window in 6 languages (ES, EN, PT, FR, DE, JA)
 * Admin panel translated into Spanish, Portuguese, French, German and Japanese

### Requirements

 * A [WITHMIA](https://withmia.com) account (every plan includes the web chat, and
   new accounts start with a 14-day free trial)
 * WordPress 5.0+
 * PHP 7.4+

### External services

This plugin connects your site to the WITHMIA platform, a third-party service operated
by MIA SpA. It is required for the chat widget to work:

 * **What it connects to:** the chat server URL you configure in the plugin settings(
   your WITHMIA chat server, e.g. `https://chat.withmia.com`). The plugin loads 
   the chat widget script (Chatwoot SDK) from that server, reads your widget configuration,
   and sends/receives the chat messages between your site visitors and your AI assistant.
 * **What data is sent:** the messages your visitors type into the chat, and any
   contact details they voluntarily provide in the pre-chat form (such as name, 
   email and phone number). This data is sent to your own WITHMIA account so you
   can read and answer the conversations.
 * **When:** only on pages where the widget is displayed, after the page loads.

Service provider: WITHMIA — [Terms of Service](https://withmia.com/terminos) · [Privacy Policy](https://withmia.com/privacidad)

## Screenshots

[⌊Settings page — signup flow⌉⌊Settings page — signup flow⌉[

Settings page — signup flow

[⌊Connected widget — customization panel⌉⌊Connected widget — customization panel⌉[

Connected widget — customization panel

[⌊Chat view on the frontend⌉⌊Chat view on the frontend⌉[

Chat view on the frontend

[⌊Appearance and behavior settings⌉⌊Appearance and behavior settings⌉[

Appearance and behavior settings

## Installation

### Automatic installation

 1. Go to **Plugins  Add New** in your WordPress dashboard
 2. Search for “WITHMIA ChatWeb”
 3. Click **Install** and then **Activate**
 4. You will be redirected to the settings page

### Manual installation

 1. Download the plugin ZIP file
 2. Go to **Plugins  Add New  Upload Plugin**
 3. Select the ZIP file and click **Install Now**
 4. Activate the plugin

### Setup

 1. If you don’t have an account yet, click **Create your WITHMIA account**
 2. In [app.withmia.com](https://app.withmia.com), go to **Integrations  Web Chat**
 3. Connect your web chat channel
 4. Copy the **Website Token** and the **Server URL**
 5. Paste them into **WITHMIA Chat** in your WordPress dashboard
 6. Customize the color, position and language
 7. Click **Save changes**
 8. Your AI assistant is now live!

## FAQ

### Do I need a WITHMIA account?

Yes. This plugin connects your WordPress site to the WITHMIA platform, where you
configure and train your AI assistant. You can start at [withmia.com](https://withmia.com)—
new accounts include a 14-day free trial, no credit card required.

### Does the plugin slow down my site?

No. The widget loads asynchronously (async/defer) and does not block your page rendering.
It is compatible with caching plugins such as WP Rocket, W3 Total Cache and LiteSpeed
Cache.

### Can I customize how the chat looks?

Yes. You can change the color, position (left/right), language, button text and 
enable the dark theme. From the WITHMIA dashboard you can customize even more: agent
name, avatar, suggested questions and the pre-chat form.

### Does it work with WooCommerce?

Yes. The widget works on any WordPress page, including WooCommerce stores. If you
also want your AI to sell your products, install the **WITHMIA for WooCommerce**
plugin as well.

### Can I exclude the chat from certain pages?

Yes. In the settings you can list paths to exclude, with wildcard support. For example:`/
checkout`, `/my-account/*`.

### Does it work on mobile?

Yes, the widget is fully responsive. You can disable it on mobile devices from the
settings if you prefer.

### Does the chat also work on WhatsApp?

Yes. WITHMIA is an omnichannel platform — the same AI assistant that answers on 
your website can also answer on WhatsApp, Instagram, Messenger and email.

### How do I train my assistant?

From the WITHMIA dashboard (app.withmia.com) you can upload documents, website URLs,
frequently asked questions and more. The AI learns from all of that material.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“WITHMIA ChatWeb” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ appwithmia ](https://profiles.wordpress.org/appwithmia/)

[Translate “WITHMIA ChatWeb” into your language.](https://translate.wordpress.org/projects/wp-plugins/withmia-chatweb)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/withmia-chatweb/), 
check out the [SVN repository](https://plugins.svn.wordpress.org/withmia-chatweb/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/withmia-chatweb/)
by [RSS](https://plugins.trac.wordpress.org/log/withmia-chatweb/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.1.3

 * The admin panel is now fully translatable and ships with Spanish, Portuguese,
   French, German and Japanese
 * Japanese added to the chat window languages
 * The WITHMIA mark replaces the generic emoji icons in the admin menu and settings
   page
 * Screenshots added to the plugin directory listing

#### 1.1.2

 * All JS/CSS output now uses the WordPress enqueue APIs (wp_add_inline_script /
   wp_add_inline_style)
 * The widget bubble logo is now bundled with the plugin instead of loaded from 
   a remote server
 * Fixed: editing the connection fields while the disconnect controls were present
   could silently discard the edit
 * readme rewritten in English; added the External services disclosure

#### 1.1.1

 * The widget position now syncs live from your WITHMIA dashboard

#### 1.0.0

 * Initial release
 * Floating chat widget powered by the Chatwoot SDK
 * Admin panel with subscription-first flow
 * Customization: color, position, language, dark theme
 * Page exclusion rules and mobile visibility control
 * Asynchronous loading with no performance impact
 * Automatic redirect to settings after activation

## Meta

 *  Version **1.1.3**
 *  Last updated **5 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.0 or higher **
 *  Tested up to **7.1.2**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI](https://wordpress.org/plugins/tags/ai/)[chatbot](https://wordpress.org/plugins/tags/chatbot/)
   [customer support](https://wordpress.org/plugins/tags/customer-support/)[live chat](https://wordpress.org/plugins/tags/live-chat/)
   [webchat](https://wordpress.org/plugins/tags/webchat/)
 *  [Advanced View](https://wordpress.org/plugins/withmia-chatweb/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/withmia-chatweb/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/withmia-chatweb/reviews/)

## Contributors

 *   [ appwithmia ](https://profiles.wordpress.org/appwithmia/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/withmia-chatweb/)