Title: WC Cancel Order Author: WpExperts Hub Published: November 9, 2014 Last modified: October 30, 2025 --- Search plugins ![](https://ps.w.org/wc-cancel-order/assets/banner-772x250.png?rev=2763301) ![](https://ps.w.org/wc-cancel-order/assets/icon-256x256.png?rev=2763289) # WC Cancel Order By [WpExperts Hub](https://profiles.wordpress.org/wpexpertshub/) [Download](https://downloads.wordpress.org/plugin/wc-cancel-order.3.5.1.zip) * [Details](https://wordpress.org/plugins/wc-cancel-order/#description) * [Reviews](https://wordpress.org/plugins/wc-cancel-order/#reviews) * [Installation](https://wordpress.org/plugins/wc-cancel-order/#installation) * [Development](https://wordpress.org/plugins/wc-cancel-order/#developers) [Support](https://wordpress.org/support/plugin/wc-cancel-order/) ## Description “Wc Cancel Order” helps you to manage order cancellation functionality in a WooCommerce- based online store. Customers can request order cancellation with some details from the “My Account” order page. Store admins will receive a cancellation request for the order and will be able to respond in the “WC Cancel” area. #### Basic Features 🔹 Customers can send order cancellation requests to the admin with cancellation details. 🔹 The admin will receive an email notification for the request sent by the customer. 🔹 Admin can respond to cancellation requests received in WC Cancel Area. 🔹 The customer will receive an email notification if the cancellation request is approved or declined. 🔹 Allow guest users to send cancellation request by unique link they receive in order email. 🔹 Allow cancellation request only when order have specific order status. 🔹 Choose whether to make the cancellation reason input required or optional. 🔹 Display the customer note in the cancellation request popup. 🔹 Translation ready. ➡ **[GET PREMIUM VERSION NOW!](https://wpexpertshub.com/plugins/wc-cancel-order-pro/)** #### Premium Features ✅ Allow the option for cancellation requests and direct cancellations with a specific order status. ✅ Automatically assign a specific order status when the cancellation request is approved. ✅ Automatically assign a specific order status when the cancellation request is declined. ✅ Enable cancellation requests for specific user roles. ✅ Allow the admin to define cancellation reason options and display them as radio buttons in the cancellation request popup. ✅ Choose whether to make the cancellation reason radio button required or optional, or to disable the cancellation reason radio buttons completely from the admin settings. ✅ Display an additional text input when a specific cancellation reason radio button is selected, or display it for all options. ✅ Choose whether to make the additional text input required or optional, or to disable it completely from the admin settings. ✅ Hide the cancellation request button after a certain period of time following the order (with options for minutes, hours, days, months, and years). ✅ Supports Ultimate Member – WooCommerce plugin. ✅ Supports the WooCommerce Subscriptions plugin, allowing customers to send cancellation requests for their active subscriptions. ✅ Pro Support. ## Screenshots * [[ * [[ * [[ * [[ * [[ * [[ * [[ * [[ * [[ * [[ * [[ * [[ ## Installation * Go to “Plugins” > “Add New” and search for “WC Cancel Order” * Press “Install Now” button for the “WC Cancel Order” plugin * After the installation is complete click “Activate” link (Plugins > Installed Plugins). * Configure the desired settings under WooCommerce Settings > WC Cancel tab. * You are done. * Check Woocommerce > Wc Cancel for cancellation requests you received. ## FAQ ### Where can I get support or talk to other users ? If you get stuck, you can ask for help in the [Plugin Forum](https://wordpress.org/support/plugin/wc-cancel-order/). ### Where can I get support for premium version ? You can write us directly for premium version help or [Contact us](https://wooexperts.com/contact-us/), please do not post on wordpress support forum for premium version help. ## Reviews ![](https://secure.gravatar.com/avatar/347e71decc98cedb0efd7500aeb17bb82110880e0bba827912e253c962fec5d2? s=60&d=retro&r=g) ### 󠀁[perfect](https://wordpress.org/support/topic/perfect-9400/)󠁿 [digiako](https://profiles.wordpress.org/digiako/) July 26, 2022 1 reply this plugin is perfect and best ![](https://secure.gravatar.com/avatar/b3b746967a73eeb1e78559ba06cf23983630d081d549ecdee16bc37b2b63f85a? s=60&d=retro&r=g) ### 󠀁[Excellent Plugin and Good Support](https://wordpress.org/support/topic/excellent-plugin-and-good-support-7/)󠁿 [mksamadnet](https://profiles.wordpress.org/mksamadnet/) May 21, 2022 It works as expected! Nice addon to the woocommerce list! ![](https://secure.gravatar.com/avatar/787f5c406190a5662c5bc75f33d9ecd17ac18d89ae3ae6d43991ea096c67a319? s=60&d=retro&r=g) ### 󠀁[Great plugin and awesome technical support!](https://wordpress.org/support/topic/great-plugin-and-awesome-technical-support/)󠁿 [ncgyber](https://profiles.wordpress.org/ncgyber/) January 28, 2022 Plugin is working nicely and the author provided very kind technical support. All the issue is resolved! Appreciate it! ![](https://secure.gravatar.com/avatar/efa95d0a4cb32f9bf4d0c6bffde6bc0b5579a818a32e792e4f3e4de306af092d? s=60&d=retro&r=g) ### 󠀁[Works like a charm](https://wordpress.org/support/topic/works-like-a-charm-2025/)󠁿 [paulharris0291](https://profiles.wordpress.org/paulharris0291/) January 8, 2022 first i found another plugin but that didn’t worked then i installed this and it works like a charm with my theme. Quick setup and no problems encountered. ![](https://secure.gravatar.com/avatar/1f9812685e27a616f3af8324896e08711c16b3ca4b9b3facdde3c6b5884c27a9? s=60&d=retro&r=g) ### 󠀁[Excellent plugin and amazing support !!](https://wordpress.org/support/topic/excellent-plugin-and-amazing-support-16/)󠁿 [micky07](https://profiles.wordpress.org/micky07/) January 8, 2022 I have used the plugin in the free version, but I can’t wait to purchase the pro version. Congrats for the great and best support work and technical elaboration. Thank you guys! ![](https://secure.gravatar.com/avatar/d0be35e1eb182d184e3c8dcfcf8a727a83deefc18926424edbc067467172a898? s=60&d=retro&r=g) ### 󠀁[Great Plugin with all necessary features in free version](https://wordpress.org/support/topic/great-plugin-with-all-necessary-features-in-free-version/)󠁿 [dada84](https://profiles.wordpress.org/dada84/) August 30, 2021 Thank You WooExperts for such a great plugin, It really helps a lot and provides every necessary feature that you need for your customer to allow order cancellation, and Interface is also too good. [ Read all 23 reviews ](https://wordpress.org/support/plugin/wc-cancel-order/reviews/) ## Contributors & Developers “WC Cancel Order” is open source software. The following people have contributed to this plugin. Contributors * [ WpExperts Hub ](https://profiles.wordpress.org/wpexpertshub/) * [ Vikram S. ](https://profiles.wordpress.org/jodhavishalsingh/) “WC Cancel Order” has been translated into 12 locales. Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/wc-cancel-order/contributors) for their contributions. [Translate “WC Cancel Order” into your language.](https://translate.wordpress.org/projects/wp-plugins/wc-cancel-order) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/wc-cancel-order/), check out the [SVN repository](https://plugins.svn.wordpress.org/wc-cancel-order/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/wc-cancel-order/) by [RSS](https://plugins.trac.wordpress.org/log/wc-cancel-order/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 3.5.1 – 30/10/2025 * Fix – Compatibility check and tweaks. #### 3.5 – 08/10/2024 * Fix – Compatibility check and hook fixed. #### 3.4 – 04/01/2024 * Tweak – HPOS Compatibility. #### 3.3 – 23/08/2023 * Tweak – Compatibility check. #### 3.2 – 11/03/2023 * Fix – Sanitizing data fixed. #### 3.1.9 – 15/02/2023 * Fix – Guest cancellation 404 page issue fixed. #### 3.1.8 – 11/11/2022 * Tweak – Compatibility check. #### 3.1.7 – 29/07/2022 * Tweak – Minor fix and compatibility check. #### 3.1.6 – 25/07/2022 * Fix – Translation string fix * Fix – Divi Global Header fix #### 3.1.5 – 20/05/2022 * Fix – Cancel link removed from completed order email. * Fix – Cyrillic input allowed. #### 3.1.4 – 31/03/2022 * Fix – Filters and Hooks added. #### 3.1.3 – 06/01/2022 * Fix – Multisite enabled. #### 3.1.2 – 30/08/2021 * Tweak – Compatibility check. * Fix – HTML submission in additional text fixed. #### 3.1.1 – 12/07/2021 * Fix – Admin setting issue fixed. #### 3.1 – 11/07/2021 * Fix – Compatibility issue fixed. * Fix – Admin settings added. * Fix – Improved admin interface. * Fix – Improved Functionality. #### 3.0 – 30/08/2020 * Fix – Compatibility issue fixed. * Fix – Improved admin interface. * Fix – Functionality Tweaks. #### 2.9.1 – 14/11/2019 * Fix – Minor Tweaks #### 2.9 – 05/03/2019 * Fix – Inventory restore issue fix on order cancellation. #### 2.8 – 04/01/2019 * Fix – Email template issue fixed. * Fix – Woocommrce 3.5 emails compatibility issue fixed. #### 2.7 – 17/12/2018 * Fix – Woocommrce 3.5 compatibility issue fixed. #### 2.6 – 18/03/2018 * Fix – Woocommrce 3.3 compatibility issue fixed. #### 2.5 – 07/12/2017 * Fix – Restore product inventory/stock when cancel request accepted. #### 2.4 – 01/06/2017 * Fix – Woocommrce compatibility issue fixed. #### 2.3 – 04/05/2017 * Fix – Woocommrce compatibility issue fixed. #### 2.2 – 26/04/2017 * Fix – Translation string added. #### 2.1 – 25/03/2017 * Fix – Admin style/script hook fixed. #### 2.0 – 25/02/2017 * Fix – Email issue fixed. * Fix – Woocommrce compatibility issue fixed. * Tweak – Admin style/scripts. #### 1.9 – 17/05/2016 * Fix – Shop Manager role availability fixed. #### 1.8 – 25/02/2016 * Fix – Woocommrce version compatibility. #### 1.7 – 12/02/2016 * Feature – Multilingual ready / Translation ready. #### 1.6 – 11/10/2015 * Fix – Get Status Fatal error fixed. #### 1.5 – 12/04/2015 * Fix – Restore inventory/stock after Order cancel. #### 1.4 – 31/03/2015 * Fix – E-Mail Notification Fixed. * Fix – Minor Changes done accordingly woocommerce version 2.3. #### 1.3 – 22/11/2014 * Fix – Cancel Request Approve Notification E-Mail added. * Fix – Tool-tip fixed for WC Cancel Order admin dashboard icons. #### 1.2 – 21/11/2014 * Fix – Cancel Request Permission issue fixed. #### 1.1 – 10/11/2014 * Fix – Admin css hook fixed. #### 1.0 – 09/11/2014 * Initial Revision. ## Meta * Version **3.5.1** * Last updated **6 months ago** * Active installations **5,000+** * WordPress version ** 6.7 or higher ** * Tested up to **6.8.5** * PHP version ** 7.4 or higher ** * Languages * [Catalan](https://ca.wordpress.org/plugins/wc-cancel-order/), [Dutch](https://nl.wordpress.org/plugins/wc-cancel-order/), [English (New Zealand)](https://en-nz.wordpress.org/plugins/wc-cancel-order/), [English (US)](https://wordpress.org/plugins/wc-cancel-order/), [Italian](https://it.wordpress.org/plugins/wc-cancel-order/), [Japanese](https://ja.wordpress.org/plugins/wc-cancel-order/), [Korean](https://ko.wordpress.org/plugins/wc-cancel-order/), [Norwegian (Bokmål)](https://nb.wordpress.org/plugins/wc-cancel-order/), [Romanian](https://ro.wordpress.org/plugins/wc-cancel-order/), [Russian](https://ru.wordpress.org/plugins/wc-cancel-order/), [Spanish (Chile)](https://cl.wordpress.org/plugins/wc-cancel-order/), [Spanish (Mexico)](https://es-mx.wordpress.org/plugins/wc-cancel-order/), and [Spanish (Spain)](https://es.wordpress.org/plugins/wc-cancel-order/). * [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/wc-cancel-order) * Tags * [cancel-order](https://wordpress.org/plugins/tags/cancel-order/)[woocommerce cancel order](https://wordpress.org/plugins/tags/woocommerce-cancel-order/) * [Advanced View](https://wordpress.org/plugins/wc-cancel-order/advanced/) ## Ratings 4.9 out of 5 stars. * [ 21 5-star reviews ](https://wordpress.org/support/plugin/wc-cancel-order/reviews/?filter=5) * [ 2 4-star reviews ](https://wordpress.org/support/plugin/wc-cancel-order/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/wc-cancel-order/reviews/?filter=3) * [ 0 2-star reviews ](https://wordpress.org/support/plugin/wc-cancel-order/reviews/?filter=2) * [ 0 1-star reviews ](https://wordpress.org/support/plugin/wc-cancel-order/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/wc-cancel-order/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/wc-cancel-order/reviews/) ## Contributors * [ WpExperts Hub ](https://profiles.wordpress.org/wpexpertshub/) * [ Vikram S. ](https://profiles.wordpress.org/jodhavishalsingh/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/wc-cancel-order/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://www.paypal.com/cgi-bin/webscr?cmd=_xclick&business=jodhavishalsingh@gmail.com&item_name=Donation%20For%20Wc%20Cancel%20Order)