Title: Voxtrics Feedback
Author: voxtrics
Published: <strong>October 4, 2026</strong>
Last modified: October 4, 2026

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# Voxtrics Feedback

 By [voxtrics](https://profiles.wordpress.org/voxtrics/)

[Download](https://downloads.wordpress.org/plugin/voxtrics-feedback.0.1.0.zip)

 * [Details](https://wordpress.org/plugins/voxtrics-feedback/#description)
 * [Reviews](https://wordpress.org/plugins/voxtrics-feedback/#reviews)
 *  [Installation](https://wordpress.org/plugins/voxtrics-feedback/#installation)
 * [Development](https://wordpress.org/plugins/voxtrics-feedback/#developers)

 [Support](https://wordpress.org/support/plugin/voxtrics-feedback/)

## Description

This plugin places the surveys you build in [Voxtrics Feedback](https://feedback.voxtrics.io)
on your WordPress site, without editing theme files or pasting script tags.

 * **A survey on every page.** Enter the ID of a popup or chat survey in Settings
   Voxtrics Feedback and it appears across the whole site.
 * **A survey in a chosen place.** Add the Voxtrics survey block where the survey
   should appear: in a post, a page, a template part such as the footer, or a widget
   area. In the classic editor or a page builder, use the `[voxtrics_survey id="…"]`
   shortcode.
 * **The survey’s type decides how it looks.** An inline form shows in its place;
   a popup, with or without a button, and a chat survey appear over the page. Questions,
   triggers and styling are set in Voxtrics Feedback; the plugin only places the
   survey.

You need a Voxtrics Feedback account and a published survey. A survey loads only
on the domain it belongs to in Voxtrics Feedback, so add your site’s domain there
first.

### External services

This plugin connects to Voxtrics Feedback, a survey service at feedback.voxtrics.
io operated by Oiva Software Oy, Helsinki, Finland. The service shows the surveys
and stores the responses; the plugin does nothing without it.

The plugin makes no requests until you enter a survey ID in its settings or place
a survey on a page. From then on, on every page that has a survey, the visitor’s
browser:

 * loads the survey script from feedback.voxtrics.io;
 * requests the survey from feedback.voxtrics.io, sending the page address that 
   the browser puts in the Referer header, the visitor’s IP address and a random
   visitor ID;
 * creates that visitor ID on its first page view with a survey and keeps it in 
   the browser’s local storage. It recognises a returning visitor and keeps a survey
   that allows one response per visitor from being shown again.

When a visitor submits a response, the browser sends to feedback.voxtrics.io:

 * the answers;
 * the path of the page and a copy of the page’s HTML with scripts removed, which
   shows your team the page as the visitor saw it. The copy contains whatever that
   page showed the visitor, such as a signed-in visitor’s name in the admin bar;
 * the HTML of a page element the visitor pointed at, if the survey lets visitors
   select one;
 * browser details: user agent, language, platform, window size, number of processor
   cores, device memory, touch points, and whether cookies, a PDF viewer and browser
   automation are enabled;
 * the visitor ID. The service stores the visitor’s IP address with the response
   to keep one visitor from answering twice.

A survey set to appear only when a certain cookie exists checks for that cookie 
in the browser. No cookies are sent to feedback.voxtrics.io.

 * Terms of Service: https://feedback.voxtrics.io/en/legal/terms
 * Privacy Policy: https://feedback.voxtrics.io/en/legal/privacy
 * Data Processing Agreement: https://feedback.voxtrics.io/en/legal/dpa

## Screenshots

[⌊A popup survey on a checkout page asks why the visitor is leaving.⌉⌊A popup survey
on a checkout page asks why the visitor is leaving.⌉[

A popup survey on a checkout page asks why the visitor is leaving.

[⌊A rating survey right after a purchase.⌉⌊A rating survey right after a purchase
.⌉[

A rating survey right after a purchase.

[⌊Visitors click the part of the page that confuses them, and the response comes
with a screenshot of that spot. Available on the Scale plan and above.⌉⌊Visitors
click the part of the page that confuses them, and the response comes with a screenshot
of that spot. Available on the Scale plan and above.⌉[

Visitors click the part of the page that confuses them, and the response comes with
a screenshot of that spot. Available on the Scale plan and above.

[⌊A chat survey asks one question at a time.⌉⌊A chat survey asks one question at
a time.⌉[

A chat survey asks one question at a time.

[⌊An inline form under a help article, in the site's font and colors.⌉⌊An inline
form under a help article, in the site's font and colors.⌉[

An inline form under a help article, in the site’s font and colors.

## Blocks

This plugin provides 1 block.

 *   Voxtrics survey Shows a Voxtrics Feedback survey: an inline form in its place,
   or a popup or chat survey on the page.

## Installation

 1. Install and activate the plugin.
 2. In Voxtrics Feedback, open your survey’s embed code and copy its ID, the `formId`
    value.
 3. For a popup or chat survey on every page, paste the ID in Settings  Voxtrics Feedback.
 4. For a survey in a particular place, add the Voxtrics survey block there and paste
    the ID into it.

## FAQ

### Where do I find a survey’s ID?

In Voxtrics Feedback, open the survey’s embed code. The ID is the `formId` value.

### The survey doesn’t appear. What should I check?

The survey must be published and must belong to your site’s domain in Voxtrics Feedback,
because a survey loads only on its own domain. The plugin’s settings page shows 
the host name your site uses. When the widget can’t load a survey, the browser console
says why.

### Which surveys can I place?

Inline forms, popups with or without a button, and chat surveys. On-site and email
surveys are opened from their own links and aren’t placed on a site.

### Does it work with the classic editor or a page builder?

Yes. Use the `[voxtrics_survey id="…"]` shortcode wherever shortcodes are accepted.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Voxtrics Feedback” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ voxtrics ](https://profiles.wordpress.org/voxtrics/)

[Translate “Voxtrics Feedback” into your language.](https://translate.wordpress.org/projects/wp-plugins/voxtrics-feedback)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/voxtrics-feedback/),
check out the [SVN repository](https://plugins.svn.wordpress.org/voxtrics-feedback/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/voxtrics-feedback/)
by [RSS](https://plugins.trac.wordpress.org/log/voxtrics-feedback/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.1.0

 * First release: a survey on every page, the Voxtrics survey block and the `[voxtrics_survey]`
   shortcode.

## Meta

 *  Version **0.1.0**
 *  Last updated **2 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.3 or higher **
 *  Tested up to **7.1.2**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [feedback](https://wordpress.org/plugins/tags/feedback/)[form](https://wordpress.org/plugins/tags/form/)
   [popup](https://wordpress.org/plugins/tags/popup/)[rating](https://wordpress.org/plugins/tags/rating/)
   [survey](https://wordpress.org/plugins/tags/survey/)
 *  [Advanced View](https://wordpress.org/plugins/voxtrics-feedback/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/voxtrics-feedback/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/voxtrics-feedback/reviews/)

## Contributors

 *   [ voxtrics ](https://profiles.wordpress.org/voxtrics/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/voxtrics-feedback/)