Title: VoxCart for WooCommerce
Author: VoxCartAI
Published: <strong>June 18, 2026</strong>
Last modified: June 18, 2026

---

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# VoxCart for WooCommerce

 By [VoxCartAI](https://profiles.wordpress.org/voxcart/)

[Download](https://downloads.wordpress.org/plugin/voxcart-for-woocommerce.1.0.3.zip)

 * [Details](https://wordpress.org/plugins/voxcart-for-woocommerce/#description)
 * [Reviews](https://wordpress.org/plugins/voxcart-for-woocommerce/#reviews)
 *  [Installation](https://wordpress.org/plugins/voxcart-for-woocommerce/#installation)
 * [Development](https://wordpress.org/plugins/voxcart-for-woocommerce/#developers)

 [Support](https://wordpress.org/support/plugin/voxcart-for-woocommerce/)

## Description

**One-Click Voice AI Setup for Your WooCommerce Store**

Transform your WooCommerce store into an AI-powered voice commerce experience with
VoxCart. In just a few clicks, add an intelligent voice assistant to your storefront
that can engage customers, answer questions, provide order assistance, and deliver
real-time support through natural conversations.

VoxCart for WooCommerce seamlessly connects your store with the VoxCart AI platform,
helping businesses create more engaging customer experiences without complex setup
or technical expertise.

**Note:** An active VoxCart subscription is required to use this plugin.

**Why VoxCart?**

Modern customers expect instant answers and personalized experiences. VoxCart empowers
WooCommerce store owners with an intelligent voice assistant that is available 24/
7 to engage visitors, answer questions, and improve customer satisfaction.

**Key Features**

**AI-Powered Voice Assistant**
 Allow customers to communicate with your store using
natural voice conversations through an intelligent AI assistant.

**One-Click Voice Widget**
 Add a floating voice button to your storefront and enable
instant customer interactions.

**Product & Store Information**
 Help customers quickly find answers about products,
store policies, shipping information, and frequently asked questions.

**Order Support**
 Provide voice-based assistance for order-related inquiries and
customer support requests.

**WooCommerce Integration**
 Synchronize store events and data with the VoxCart 
platform, allowing your AI assistant to stay informed and deliver relevant responses.

**Easy Configuration**
 Connect your WooCommerce store to VoxCart through a simple
and secure setup process directly from your WordPress admin panel.

**Enterprise-Grade Security**
 Built with secure authentication, encrypted credentials,
and protected communication channels to ensure data security and reliability.

**WooCommerce HPOS Compatible**
 Fully compatible with WooCommerce High-Performance
Order Storage (HPOS) for optimal performance and scalability.

**How It Works**

 1. Install and activate the VoxCart for WooCommerce plugin.
 2. Connect your VoxCart account.
 3. Configure your AI agent settings.
 4. Enable the storefront voice widget.
 5. Start engaging customers through intelligent voice conversations.

**Built for the Future of Customer Engagement**

VoxCart combines Voice AI, Conversational AI, and WooCommerce integration to help
businesses deliver faster support, improved customer experiences, and smarter digital
interactions. Whether you’re looking to modernize customer service or create a more
interactive shopping experience, VoxCart helps bridge the gap between your store
and your customers through the power of voice.

**External Services**

This plugin connects to the VoxCart AI platform hosted by The One Technologies to
provide voice assistant functionality and conversational AI services.

Privacy Policy:
 https://voxcart.theonetechnologies.co.in/privacy

Terms of Service:
 https://voxcart.theonetechnologies.co.in/terms

VoxCart Platform:
 https://voxcart-ai.theonetechnologies.co.in/

The One Technologies:
 https://theonetechnologies.co.in

## Installation

**Before you start:** you need an active VoxCart account. Sign up at https://voxcart-
ai.theonetechnologies.co.in. From your VoxCart dashboard you will obtain two things:
an **API Key** and an **Agent ID** (the workflow/agent you want customers to talk
to).

 1. Upload the `voxcart-for-woocommerce` folder to `/wp-content/plugins/`, or install
    the ZIP via **Plugins  Add New  Upload Plugin**.
 2. Activate the plugin. WooCommerce must be installed and active first.
 3. Go to **WooCommerce  VoxCart  Settings**.
 4. The VoxCart service URLs come pre-filled, so you normally only need to enter:
 5.  * **API Key** — found in your VoxCart dashboard under API / credentials. Encrypted
       immediately on save and never shown again.
     * **Agent ID** — the workflow/agent identifier from your VoxCart dashboard. This
       selects which AI agent answers calls, so to use a different agent you simply
       change this value.
        (The pre-filled Agent API URL, WebSocket URL and Widget 
       base URL only need changing if you run a self-hosted or staging VoxCart backend.)
 6. Enable **Voice widget**.
 7. Click **Save Changes**, then open the **Dashboard** tab and click **Check Status**
    to confirm the plugin reports “Configured”.
 8. Visit your storefront — the voice-call button should appear in the corner.

To switch the store to a different agent later, just change the **Agent ID** in 
Settings and save — no other changes are needed.

## FAQ

### Where do I get my API Key and Agent ID?

Both come from your VoxCart account at https://voxcart-ai.theonetechnologies.co.
in. After signing in, your API Key is in the dashboard’s API/credentials area, and
the Agent ID is the identifier of the workflow/agent you created. Paste these into**
WooCommerce  VoxCart  Settings** — the service URLs are already pre-filled for you.

### How does the voice connection actually work?

When a visitor clicks the call button, your WordPress server (not the browser) asks
the VoxCart API to create a session, using your encrypted API key. Only a short-
lived, single-use session token is returned to the browser. The browser then opens
a secure WebSocket (`wss://`) straight to the VoxCart platform using that token,
and audio is streamed over that connection. Your API key and embed token never reach
the visitor’s browser.

### Does my host need to support WebSockets?

No. The WebSocket connection is opened from the customer’s browser to the VoxCart
platform — not from your PHP server. Standard shared hosting works fine.

### Where is my API key stored?

The API key is encrypted (AES-256-GCM) in the WordPress database, with the encryption
key derived from your site’s `AUTH_KEY` salt. It is never printed in page source,
localized to scripts, or returned by any REST response.

### Is voice data stored?

The plugin does not store any audio inside WordPress. Inside WordPress it stores
only structured event data (order IDs, product IDs, customer IDs) in a local queue
table for agent context.

The VoxCart platform, however, does record and store the conversation audio (WAV
recordings) and transcripts on its own servers, so that you can review calls and
so the AI service can function. Because voice is personal data, you should disclose
this to your customers. Retention and handling are governed by the VoxCart Privacy
Policy: https://voxcart.theonetechnologies.co.in/privacy

### Do I need to update my privacy policy?

Yes. You should disclose to your customers that voice interactions are processed
by VoxCart (TheOne Technologies). Voice is personal data under GDPR. A sample disclosure:“
Our store uses a voice AI assistant provided by TheOne Technologies (VoxCart). Voice
interactions are processed by their platform. See [VoxCart Privacy Policy].”

### What WooCommerce events are forwarded to the agent?

Orders (created, updated, completed, cancelled), products (created, updated, deleted),
and customers (registered, profile updated). Each event type can be toggled independently
in Settings.

### What happens if VoxCart is unavailable or the store has no balance?

The plugin returns a 402 status when the store’s VoxCart subscription is inactive
or has insufficient balance. The voice widget silently hides itself so customers
never see a broken call UI. A `wwsa:widget_unavailable` DOM event is dispatched 
so themes can react (e.g. hide a “Talk to us” button).

### Can I restrict the widget to specific pages?

Yes. Add a filter in your theme’s `functions.php`:

    ```
    add_filter( 'wwsa_load_widget', fn() => is_woocommerce() || is_cart() || is_checkout() );
    ```

### How do I uninstall cleanly?

Go to Settings  Diagnostics and enable “Delete all plugin data on uninstall”, save,
then delete the plugin. All tables, options, and encrypted credentials will be removed.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“VoxCart for WooCommerce” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ VoxCartAI ](https://profiles.wordpress.org/voxcart/)

[Translate “VoxCart for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/voxcart-for-woocommerce)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/voxcart-for-woocommerce/),
check out the [SVN repository](https://plugins.svn.wordpress.org/voxcart-for-woocommerce/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/voxcart-for-woocommerce/)
by [RSS](https://plugins.trac.wordpress.org/log/voxcart-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.3

 * Refreshed the plugin description and banner artwork.

#### 1.0.2

 * The VoxCart service URLs (Agent API, WebSocket, Widget) are now pre-filled, so
   setup only requires an API Key and Agent ID.
 * Streamlined the External Services documentation.

#### 1.0.1

 * Renamed the admin menu to “VoxCart” for clearer branding.
 * Documentation: clarified that conversation audio (recordings and transcripts)
   is stored on the VoxCart platform, and expanded setup guidance for the API key,
   Agent ID and WebSocket URL.
 * No functional changes to data handling.

#### 1.0.0

 * Initial release — WooCommerce connector for the VoxCart AI voice agent platform.
 * Storefront voice widget with server-side session creation (API key never exposed
   to browser).
 * WooCommerce event queue: orders, products, customers.
 * AES-256-GCM encrypted API key storage.
 * HPOS (custom order tables) compatibility declared.
 * Rate-limited public REST endpoints.
 * Daily maintenance cron for log and queue cleanup.

## Meta

 *  Version **1.0.3**
 *  Last updated **1 day ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.2 or higher **
 *  Tested up to **7.0**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI](https://wordpress.org/plugins/tags/ai/)[chatbot](https://wordpress.org/plugins/tags/chatbot/)
   [voice](https://wordpress.org/plugins/tags/voice/)[voice assistant](https://wordpress.org/plugins/tags/voice-assistant/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/voxcart-for-woocommerce/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/voxcart-for-woocommerce/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/voxcart-for-woocommerce/reviews/)

## Contributors

 *   [ VoxCartAI ](https://profiles.wordpress.org/voxcart/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/voxcart-for-woocommerce/)