Title: Viva.com | Smart Checkout for WooCommerce
Author: Viva.com Support
Published: February 24, 2025
Last modified: July 9, 2026
---
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# Viva.com | Smart Checkout for WooCommerce
By [Viva.com Support](https://profiles.wordpress.org/vivawalletplugins/)
[Download](https://downloads.wordpress.org/plugin/viva-com-smart-for-woocommerce.1.1.1.zip)
* [Details](https://wordpress.org/plugins/viva-com-smart-for-woocommerce/#description)
* [Reviews](https://wordpress.org/plugins/viva-com-smart-for-woocommerce/#reviews)
* [Development](https://wordpress.org/plugins/viva-com-smart-for-woocommerce/#developers)
[Support](https://wordpress.org/support/plugin/viva-com-smart-for-woocommerce/)
## Description
Viva.com | Smart Checkout extends WooCommerce by providing a seamless and secure
payment gateway. Accept online payments with a modern checkout experience, and multiple
payment methods.
### Key Features
* **Seamless Checkout** – Provide a frictionless payment experience optimized for
conversion.
* **Multiple Payment Methods** – Accept credit/debit cards, digital wallets, and
local payment options.
* **WooCommerce Integration** – Fully compatible with WooCommerce’s payment flow.
* **Localized Experience** – Support for multiple languages.
### Important: Webhook security & IP allowlisting
Webhook security relies on **allowlisting Viva.com’s published source IP addresses
at your server or firewall level**. If your hosting environment, WAF, or security
plugin blocks Viva.com’s outbound notifications, order statuses will not be updated
and payments may appear stuck.
Before going live, make sure your infrastructure allows inbound traffic from the
IPs published by Viva.com. The current list and instructions are maintained at:
[developer.viva.com — Whitelist the Viva addresses](https://developer.viva.com/webhooks-for-payments/#whitelist-the-viva-addresses)
This requirement is independent of the plugin — it applies at the server/firewall
layer and must be configured by your hosting provider or system administrator.
### 1.1.0 – 2026-05-21
* Add dynamic descriptor feature
* Logo update
* Optimize payment transaction handling
* Compatibility with woocommerce latest version
* Update viva.com sdk version
* Admin notices refactor
* Add notice prompting merchants to whitelist Viva.com IPs
* Conditional render notice on thank you page
* Minimum WooCommerce version raised to 9.2 — stores on WC < 9.2 must update WooCommerce
before upgrading this plugin
* Minimum PHP version raised to 7.4
* Security: credential fields (client ID, client secret) now masked in admin settings
* Security: REST webhook endpoint now validates EventTypeId and EventData before
processing
### 1.0.2 – 2025-05-15
* Add currency to transaction api calls
### 1.0.1 – 2025-03-27
* Add brand color picker option for smart checkout
* Fix double request to viva during configuration
### 1.0.0 – 2025-02-05
* Initial release.
## FAQ
### What payment methods does Viva.com Smart Checkout support?
Viva.com Smart Checkout supports major credit and debit cards, digital wallets like
Apple Pay and Google Pay, and various local payment methods depending on your region.
### Can I test transactions before going live?
Yes, Viva.com provides a demo mode for testing transactions before enabling live
payments.
### Where can I find documentation?
Full setup and configuration details are available at [Viva.com Documentation](https://developer.viva.com/plugins/).
### Where can I get support?
For support, visit our [Help Center](https://help.viva.com/en/) or reach out via
the WooCommerce plugin support forum.
## Reviews
### [Customers paying without order creation](https://wordpress.org/support/topic/customers-paying-without-order-creation/)
[tomfer5](https://profiles.wordpress.org/tomfer5/) January 13, 2026
It deducts the money from the customer’s card, but does not create the order, so
we do not know that the purchase has been made. Everything worked flawlessly with
the previous extension, but this version is buggy. WordPress Multisite. In the error
log the subdomain sites doesn find the corresponding database.
### [Worst support or non at all!](https://wordpress.org/support/topic/worst-support-or-non-at-all/)
[lov25](https://profiles.wordpress.org/lov25/) June 9, 2025
Plugin causing huge issues with server null agents as a payment header. Having had
issues since being forced to move to Smart Checkout and charging extra commission
payments arrive in account but Woo Commerce shows them as pending payments which
impacts operations and stock levels. Reached out to Viva on 08/05/25 and still no
resolve! In fact for past week there has been zero communication after attempts
to email and call. Crazy how Viva can get away with this! A forced change for more
commission and causing major issues with the site. Time to move away for sure!
### [non va benissimo e si perdono clienti](https://wordpress.org/support/topic/non-va-benissimo-e-si-perdono-clienti/)
[Francesco Ciani](https://profiles.wordpress.org/naturopata/) May 24, 2025
Ho iniziato con Viva Wallet, anche con entusiasmo, sia per i costi e il recupero
degli interessi, perciò ottima scelta, e anche nel punto vendita uso fisicamente
questo sistema, poi lo messo anche in rete nel mio sito Web, ma ha iniziato a dare
problemi, e far saltare i pagamenti, oppure il cliente riprovava più volte…. attualmente
uso altro nel web, mentre lo tengo nel mio studio, e ho il suo mini POS portatile
che si connette al telefono va benissimo, ed è perfetto per me che viaggio e faccio
consulenze in giro per l’Italia Francesco Ciani
### [Perfect Touch for Branding!](https://wordpress.org/support/topic/perfect-touch-for-branding/)
[Angelos Chouvardas](https://profiles.wordpress.org/achouvardas/) April 20, 2025
The new brand color picker feature in Viva.com’s Smart Checkout is a fantastic addition.
It allows me to easily match the checkout interface with my website’s branding,
creating a more seamless and professional look for customers. Simple to set up,
no coding required, and a big step forward in making the checkout experience feel
more personalized and trustworthy.
### [Fatal errors, no support](https://wordpress.org/support/topic/fatal-errors-no-support/)
[zelenius](https://profiles.wordpress.org/zelenius/) April 17, 2025
They are slow in fixing errors, but eventually do.
### [No support, does not work](https://wordpress.org/support/topic/no-support-does-not-work/)
[bobbivd](https://profiles.wordpress.org/bobbivd/) April 12, 2025
NO SUPPORT 🙁 although we do pay 9.00Euros a month in order to have viva payments
but their plugin does not work and they don’t seam to be interested in supporting
and fixing the plugin.
[ Read all 7 reviews ](https://wordpress.org/support/plugin/viva-com-smart-for-woocommerce/reviews/)
## Contributors & Developers
“Viva.com | Smart Checkout for WooCommerce” is open source software. The following
people have contributed to this plugin.
Contributors
* [ Viva.com Support ](https://profiles.wordpress.org/vivawalletplugins/)
“Viva.com | Smart Checkout for WooCommerce” has been translated into 3 locales.
Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/viva-com-smart-for-woocommerce/contributors)
for their contributions.
[Translate “Viva.com | Smart Checkout for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/viva-com-smart-for-woocommerce)
### Interested in development?
[Browse the code](https://plugins.trac.wordpress.org/browser/viva-com-smart-for-woocommerce/),
check out the [SVN repository](https://plugins.svn.wordpress.org/viva-com-smart-for-woocommerce/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/viva-com-smart-for-woocommerce/)
by [RSS](https://plugins.trac.wordpress.org/log/viva-com-smart-for-woocommerce/?limit=100&mode=stop_on_copy&format=rss).
## Meta
* Version **1.1.1**
* Last updated **3 weeks ago**
* Active installations **6,000+**
* WordPress version ** 6.5 or higher **
* Tested up to **7.0.2**
* PHP version ** 7.4 or higher **
* Languages
* [Croatian](https://hr.wordpress.org/plugins/viva-com-smart-for-woocommerce/),
[Czech](https://cs.wordpress.org/plugins/viva-com-smart-for-woocommerce/), [English (US)](https://wordpress.org/plugins/viva-com-smart-for-woocommerce/),
and [German](https://de.wordpress.org/plugins/viva-com-smart-for-woocommerce/).
* [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/viva-com-smart-for-woocommerce)
* Tags
* [apple pay](https://wordpress.org/plugins/tags/apple-pay/)[payments](https://wordpress.org/plugins/tags/payments/)
[sepa](https://wordpress.org/plugins/tags/sepa/)[viva](https://wordpress.org/plugins/tags/viva/)
[woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
* [Advanced View](https://wordpress.org/plugins/viva-com-smart-for-woocommerce/advanced/)
## Ratings
2.3 out of 5 stars.
* [ 1 5-star review ](https://wordpress.org/support/plugin/viva-com-smart-for-woocommerce/reviews/?filter=5)
* [ 1 4-star review ](https://wordpress.org/support/plugin/viva-com-smart-for-woocommerce/reviews/?filter=4)
* [ 1 3-star review ](https://wordpress.org/support/plugin/viva-com-smart-for-woocommerce/reviews/?filter=3)
* [ 0 2-star reviews ](https://wordpress.org/support/plugin/viva-com-smart-for-woocommerce/reviews/?filter=2)
* [ 4 1-star reviews ](https://wordpress.org/support/plugin/viva-com-smart-for-woocommerce/reviews/?filter=1)
[Your review](https://wordpress.org/support/plugin/viva-com-smart-for-woocommerce/reviews/#new-post)
[See all reviews](https://wordpress.org/support/plugin/viva-com-smart-for-woocommerce/reviews/)
## Contributors
* [ Viva.com Support ](https://profiles.wordpress.org/vivawalletplugins/)
## Support
Issues resolved in last two months:
0 out of 1
[View support forum](https://wordpress.org/support/plugin/viva-com-smart-for-woocommerce/)