Title: Vectralix AI Chat – Failsafe AI Assistant & Live Chat Console Author: luxcrato Published: September 26, 2026 Last modified: September 26, 2026 --- Search plugins ![](https://ps.w.org/vectralix-ai-chat/assets/icon-256x256.png?rev=3713983) # Vectralix AI Chat – Failsafe AI Assistant & Live Chat Console By [luxcrato](https://profiles.wordpress.org/luxcrato/) [Download](https://downloads.wordpress.org/plugin/vectralix-ai-chat.1.0.0.zip) * [Details](https://wordpress.org/plugins/vectralix-ai-chat/#description) * [Reviews](https://wordpress.org/plugins/vectralix-ai-chat/#reviews) * [Installation](https://wordpress.org/plugins/vectralix-ai-chat/#installation) * [Development](https://wordpress.org/plugins/vectralix-ai-chat/#developers) [Support](https://wordpress.org/support/plugin/vectralix-ai-chat/) ## Description Vectralix AI Chat is an AI-powered customer service assistant designed specifically for WordPress. Built to maximize visitor engagement and minimize support tickets, it acts as a 24/7 consultant for your business. Powered by **Groq Cloud** in this free version, Vectralix provides efficient response times using state-of-the-art open-source models like Llama 3. ### Free Version Features: * **Groq AI Engine:** Connect your free Groq API key to experience efficient AI response times. * **Pre-Chat Lead Generation:** Capture customer data (Name, Email, WhatsApp number) before the chat begins to build your marketing list. * **Live Agent Console:** Monitor active AI conversations from your WordPress dashboard and seamlessly take over the chat to reply as a human agent in real-time. * **Email Error Fallback:** Automatically receive email alerts with technical details if the AI engine encounters an issue, while the visitor sees a polite maintenance message. ### ?? Upgrade to Vectralix PRO: Take your automation to the next level with our enterprise-grade e-commerce tools available in the PRO version: * **Universal Hybrid RAG:** Upload PDFs, Word documents, and sync your WooCommerce catalog to a Pinecone Vector Database. * **Smart Auto- Checkout:** The AI can generate instant add-to-cart links directly inside the chat.*** WhatsApp & Telegram Omnichannel:** Forward live chats to your Telegram app and send abandoned cart recovery alerts via WhatsApp. * **Multi-Provider AI:** Unlock OpenAI( ChatGPT), Google Gemini, OpenRouter, and DeepSeek. * **Custom Widget Branding:** Fully customize the widget icon, colors, and fonts. * **Advanced Analytics:** Track gross revenue, successful checkouts, and missed AI leads. ### External Services This plugin connects to a third-party API to process the AI chat conversations. *** Service Name:** Groq Cloud API * **Purpose:** It sends the visitor’s chat messages( and the system prompt configured by the admin) to the Groq API servers to generate an intelligent AI response. No personal site data or WordPress database information is sent. * **Terms of Use:** https://wow.groq.com/terms-of-use/ * **Privacy Policy:** https://wow.groq.com/privacy-policy/ ## Screenshots [⌊The Vectralix AI Chat frontend widget assisting a customer.⌉⌊The Vectralix AI Chat frontend widget assisting a customer.⌉[ The Vectralix AI Chat frontend widget assisting a customer. [⌊The Live Agent Console where admins can monitor and take over chats.⌉⌊The Live Agent Console where admins can monitor and take over chats.⌉[ The Live Agent Console where admins can monitor and take over chats. [⌊The Pre-Chat form for Lead Generation.⌉⌊The Pre-Chat form for Lead Generation.⌉[ The Pre-Chat form for Lead Generation. [⌊Settings panel for configuring the Groq API key and AI persona.⌉⌊Settings panel for configuring the Groq API key and AI persona.⌉[ Settings panel for configuring the Groq API key and AI persona. ## Installation 1. Upload the `vectralix-ai-chat` folder to the `/wp-content/plugins/` directory. 2. Activate the plugin through the ‘Plugins’ screen in WordPress. 3. Navigate to **Vectralix AI -> Settings** in your WordPress admin menu. 4. Get your free Groq API Key from console.groq.com and paste it into the AI Engine Settings. 5. Click “Fetch Models” and select your preferred Llama model. 6. Write your System Instructions (Prompt) to give your AI a personality. 7. Click Save Configuration. The chat widget is now live on your website! ## FAQ ### Does this plugin require WooCommerce to work? No. The free version works perfectly as a standard AI support chatbot and lead generator on any regular WordPress site. ### Which AI Provider does this free version use? The free version is powered by Groq Cloud. You can unlock OpenAI, Google Gemini, and others by upgrading to the PRO version. ### How does the Live Agent Console work? You can monitor all active AI chats from your WordPress dashboard. If a user needs human assistance, you can click “Take Over Chat,” and the AI will stop responding, allowing you to chat directly with the visitor. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “Vectralix AI Chat – Failsafe AI Assistant & Live Chat Console” is open source software. The following people have contributed to this plugin. Contributors * [ luxcrato ](https://profiles.wordpress.org/luxcrato/) [Translate “Vectralix AI Chat – Failsafe AI Assistant & Live Chat Console” into your language.](https://translate.wordpress.org/projects/wp-plugins/vectralix-ai-chat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/vectralix-ai-chat/), check out the [SVN repository](https://plugins.svn.wordpress.org/vectralix-ai-chat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/vectralix-ai-chat/) by [RSS](https://plugins.trac.wordpress.org/log/vectralix-ai-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.0 * Initial official release for the WordPress Plugin Repository. * Integrated Groq API for AI inference. * Added Pre-Chat form for Lead Generation. * Built the Live Agent Console for human takeover capabilities. ## Meta * Version **1.0.0** * Last updated **23 hours ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **7.1.2** * PHP version ** 7.4 or higher ** * Tags * [AI](https://wordpress.org/plugins/tags/ai/)[chatbot](https://wordpress.org/plugins/tags/chatbot/) [customer support](https://wordpress.org/plugins/tags/customer-support/)[groq](https://wordpress.org/plugins/tags/groq/) [live chat](https://wordpress.org/plugins/tags/live-chat/) * [Advanced View](https://wordpress.org/plugins/vectralix-ai-chat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/vectralix-ai-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/vectralix-ai-chat/reviews/) ## Contributors * [ luxcrato ](https://profiles.wordpress.org/luxcrato/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/vectralix-ai-chat/)