Title: Usero
Author: userohq
Published: June 12, 2026
Last modified: June 12, 2026
---
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# Usero
By [userohq](https://profiles.wordpress.org/userohq/)
[Download](https://downloads.wordpress.org/plugin/usero-feedback.1.3.0.zip)
* [Details](https://wordpress.org/plugins/usero-feedback/#description)
* [Reviews](https://wordpress.org/plugins/usero-feedback/#reviews)
* [Installation](https://wordpress.org/plugins/usero-feedback/#installation)
* [Development](https://wordpress.org/plugins/usero-feedback/#developers)
[Support](https://wordpress.org/support/plugin/usero-feedback/)
## Description
Usero adds a feedback widget to your WordPress site. Visitors can submit ideas,
bug reports, and feature requests without leaving the page. Submissions appear in
a dashboard at usero.io, where you can triage, reply, and update statuses.
#### Features
* Floating widget on every page, or inline via shortcode `[usero_widget]` or `<
div class="usero-inline-widget">`
* One inbox for incoming feedback, with search and filters
* Public roadmap page (optional) so visitors can see what is planned
* Voting, comments, and status updates
* GitHub issue sync
* Email notifications when feedback comes in
* Configurable widget position and accent color
* Works with any theme, no theme code edits required
#### How it works
1. Install and activate the plugin.
2. Open Settings, Usero, and click Create my free account. The plugin creates a free
account on usero.io (or logs into your existing one) using your admin email and
a magic link.
3. The widget appears on the front end. Submissions land in your usero.io dashboard.
The plugin requires a connected usero.io account because feedback, voting, and the
roadmap page are served from usero.io. A self-hosted version is not currently available.
### External services
This plugin connects to one external service: the Usero API at usero.io. The widget
runtime is bundled inside the plugin and is not loaded from a third-party CDN.
#### Usero API (usero.io)
The plugin connects to the Usero API at usero.io for the connection handshake, to
load your dashboard, and to receive submitted feedback.
It sends the following data:
* During the initial connect handshake (`POST https://usero.io/api/wp/connect`):
your site URL, the admin email entered in the connect form, and a per-install
site verification token.
* While the connect handshake is pending (`GET https://usero.io/api/wp/handshake/
status?token=...`): the handshake token issued in the previous step. This is
polled every two seconds until the admin clicks the magic link or the handshake
expires.
After connection, the widget script (bundled inside this plugin) submits feedback
directly from the visitor’s browser to usero.io. The plugin itself does not send
visitor data from the server.
This service is provided by Usero, Inc.:
* Terms of Service: https://usero.io/terms
* Privacy Policy: https://usero.io/privacy
## Screenshots
[⌊The widget open on a real site, ready for feedback⌉⌊The widget open on a real
site, ready for feedback⌉[
The widget open on a real site, ready for feedback
[⌊The inbox dashboard with feedback trends and metrics⌉⌊The inbox dashboard with
feedback trends and metrics⌉[
The inbox dashboard with feedback trends and metrics
[⌊A feedback item with one-click "Create Pull Request" action⌉⌊A feedback item with
one-click "Create Pull Request" action⌉[
A feedback item with one-click “Create Pull Request” action
[⌊Session replay list, showing recorded visitor sessions⌉⌊Session replay list, showing
recorded visitor sessions⌉[
Session replay list, showing recorded visitor sessions
[⌊The empty inbox after first install, with quick-start actions⌉⌊The empty inbox
after first install, with quick-start actions⌉[
The empty inbox after first install, with quick-start actions
## Installation
1. Install the plugin from the WordPress.org directory, or upload the zip via Plugins,
Add New, Upload Plugin.
2. Activate the plugin. You will be redirected to Settings, Usero.
3. Click Create my free account using your admin email and open the magic link in
the email that is sent.
4. The widget appears on the front end automatically. Use the shortcode `[usero_widget]`
for inline placement.
## FAQ
### Does the widget slow down my site?
The widget script loads asynchronously after page render. It is roughly 30KB gzipped.
### Where is my feedback data stored?
In your usero.io account. For EU-region storage, email support@usero.io and we will
enable EU data residency on your client.
### Can I self-host?
Not currently. The plugin connects to usero.io.
### Do I need to create an account on usero.io first?
No. The plugin creates the account for you when you click Create my free account.
You confirm the magic link in your email.
### How do I remove the widget without uninstalling?
In Settings, Usero, uncheck “Show the widget on the front end.”
## Reviews
There are no reviews for this plugin.
## Contributors & Developers
“Usero” is open source software. The following people have contributed to this plugin.
Contributors
* [ userohq ](https://profiles.wordpress.org/userohq/)
[Translate “Usero” into your language.](https://translate.wordpress.org/projects/wp-plugins/usero-feedback)
### Interested in development?
[Browse the code](https://plugins.trac.wordpress.org/browser/usero-feedback/), check
out the [SVN repository](https://plugins.svn.wordpress.org/usero-feedback/), or
subscribe to the [development log](https://plugins.trac.wordpress.org/log/usero-feedback/)
by [RSS](https://plugins.trac.wordpress.org/log/usero-feedback/?limit=100&mode=stop_on_copy&format=rss).
## Changelog
#### 1.1.5
* Update the bundled @usero/sdk widget runtime to v1.1.5, including session replay
and user-test improvements from recent SDK releases. The plugin version now tracks
the bundled SDK version.
#### 1.0.3
* Rewrite the Pro tab feature list to accurately describe what Pro includes. Removed
the “Powered by Usero badge” line (the plugin does not inject any front-end attribution)
and trimmed integrations to those actually shipped.
#### 1.0.2
* Bundle the @usero/sdk widget runtime inside the plugin instead of loading it
from a third-party CDN, per Plugin Check guidance.
* Escape all dynamic URL output in the settings screen (`esc_url` on href attributes).
* Add nonce-verification documentation comments to AJAX handlers (nonces were already
verified in a shared guard helper that the static analyzer could not trace).
* Prefix global variables in `uninstall.php` to avoid namespace collisions.
#### 1.0.1
* Move all admin JavaScript to enqueued script files (no more inline `