Title: Thikaa AI
Author: ThikaaBot
Published: <strong>June 19, 2026</strong>
Last modified: June 19, 2026

---

Search plugins

![](https://ps.w.org/thikaa-ai-chat/assets/banner-772x250.png?rev=3578831)

![](https://ps.w.org/thikaa-ai-chat/assets/icon-256x256.png?rev=3578831)

# Thikaa AI

 By [ThikaaBot](https://profiles.wordpress.org/thikaa/)

[Download](https://downloads.wordpress.org/plugin/thikaa-ai-chat.1.2.2.zip)

 * [Details](https://wordpress.org/plugins/thikaa-ai-chat/#description)
 * [Reviews](https://wordpress.org/plugins/thikaa-ai-chat/#reviews)
 *  [Installation](https://wordpress.org/plugins/thikaa-ai-chat/#installation)
 * [Development](https://wordpress.org/plugins/thikaa-ai-chat/#developers)

 [Support](https://wordpress.org/support/plugin/thikaa-ai-chat/)

## Description

**Thikaa AI** connects your WordPress site to the Thikaa platform — an AI customer-
communication engine trusted by 500+ businesses across the MENA region. Drop an 
intelligent chat widget on your site, then let the same AI brain answer your customers
everywhere they message you: your website, WhatsApp, Instagram, Facebook, TikTok,
and Telegram — all from one unified inbox.

#### Smart AI that actually feels human

Thikaa runs on the world’s leading AI models — **Claude Opus 4.5 (Anthropic)**, **
GPT-4o (OpenAI)**, and **Gemini 3 Pro (Google)** — and automatically picks the right
one for each conversation. Your bot understands context, remembers the chat, speaks
naturally in **Arabic & English** (and matches your customer’s dialect), and answers
product, order, and support questions on its own — 24/7, with no scripts to write.

 * **Multi-model AI** – Powered by Claude, GPT-4o, and Gemini. The bot routes each
   message to the best model for speed and quality.
 * **Voice that talks back** – The bot can reply with real voice notes — it actually
   speaks to your customers.
 * **AI that answers phone calls** – On WhatsApp, the AI can pick up and handle 
   voice calls.
 * **Reads images** – Customers can send a photo of a product or receipt and the
   bot understands it.
 * **Knowledge Base & RAG** – Trains on your own content so answers stay accurate
   and on-brand.

#### One brain, every channel

 * **AI-Powered Chat Widget** – Embed an intelligent chat widget on your WordPress
   site
 * **Omni-Channel Inbox** – WhatsApp (Direct & Cloud API), Instagram, Facebook Messenger,
   TikTok, and Telegram in a single shared inbox
 * **Auto-reply to comments** – Automatically responds to Instagram & Facebook comments,
   and handles TikTok DMs
 * **Workflow Automation** – Build automated flows for bookings, follow-ups, and
   lead capture
 * **Multi-Agent Handoff** – Seamlessly hand a conversation from the AI to a human
   teammate
 * **Analytics & Mobile App** – Track conversations and manage everything from your
   phone

#### Built for stores (optional WooCommerce integration)

 * **Order & Customer Sync** – Orders and customers sync to Thikaa automatically
 * **Order Tracking** – Customers can track orders by phone number, right inside
   chat
 * **Status Notifications** – Auto-notify customers on WhatsApp when an order is
   confirmed, shipped, or delivered

Thikaa is an **Official WhatsApp/Meta Tech Partner** and a **TikTok Marketing Partner**,
so your accounts stay safe and compliant. Start free for 7 days — see [thikaa.com/pricing](https://thikaa.com/pricing)
for plans from $19.99/mo.

#### Free mobile app — iOS & Android

Manage every conversation from your pocket. The free **Thikaa app** brings your 
unified inbox, push notifications, and live AI-to-human handoff to your phone — 
so you can reply to customers on WhatsApp, Instagram, Facebook, TikTok, and Telegram
wherever you are.

 * **iPhone & iPad** – Download on the [Apple App Store](https://apps.apple.com/us/app/thikaabot/id6758939870)
 * **Android** – Get it on [Google Play](https://play.google.com/store/apps/details?id=com.thikaa.app)

#### Requirements

 * WordPress 5.8 or higher
 * A Thikaa account ([Sign up here](https://thikaa.com/register))
 * WooCommerce 5.0 or higher (optional, for e-commerce features)

#### How It Works

 1. Install and activate the plugin
 2. Go to Thikaa AI in your WordPress admin
 3. Enter your Thikaa account credentials
 4. Configure widget settings
 5. Your chat widget will appear on your site

#### Features

 * **Easy Setup** – Connect with your Thikaa email and password
 * **Works Without WooCommerce** – Use as a simple chat widget on any WordPress 
   site
 * **WooCommerce Mode** – Enable order sync, customer sync, and order tracking
 * **Real-time Sync** – Orders and customers sync automatically (WooCommerce)
 * **Bulk Import** – Sync existing orders and customers with one click
 * **Customizable Widget** – Position, colors, and language support
 * **Arabic & English** – Full RTL support
 * **Order Tracking** – Customers can track orders by phone number (WooCommerce)
 * **WhatsApp/SMS Notifications** – Automated order status updates

## Screenshots

[⌊Unified inbox — a real WhatsApp return-request handled by AI end to end, with 
full customer context on the side.⌉⌊Unified inbox — a real WhatsApp return-request
handled by AI end to end, with full customer context on the side.⌉[

Unified inbox — a real WhatsApp return-request handled by AI end to end, with full
customer context on the side.

[⌊Bot Hub — every bot management tool in one place: bots, flow builder, connections,
catalog and analytics.⌉⌊Bot Hub — every bot management tool in one place: bots, 
flow builder, connections, catalog and analytics.⌉[

Bot Hub — every bot management tool in one place: bots, flow builder, connections,
catalog and analytics.

[⌊Bot Connections — connect WhatsApp, Instagram, Facebook, TikTok, Telegram and 
email, and assign AI bots from one dashboard.⌉⌊Bot Connections — connect WhatsApp,
Instagram, Facebook, TikTok, Telegram and email, and assign AI bots from one dashboard
.⌉[

Bot Connections — connect WhatsApp, Instagram, Facebook, TikTok, Telegram and email,
and assign AI bots from one dashboard.

[⌊Catalog & Checkout — sell right inside the chat: products, orders, payment gateways
and a full checkout flow alongside your WooCommerce store.⌉⌊Catalog & Checkout —
sell right inside the chat: products, orders, payment gateways and a full checkout
flow alongside your WooCommerce store.⌉[

Catalog & Checkout — sell right inside the chat: products, orders, payment gateways
and a full checkout flow alongside your WooCommerce store.

[⌊Users — every customer captured automatically across all your channels.⌉⌊Users—
every customer captured automatically across all your channels.⌉[

Users — every customer captured automatically across all your channels.

## Installation

 1. Upload the plugin files to `/wp-content/plugins/thikaa-ai/`
 2. Activate the plugin through the ‘Plugins’ menu in WordPress
 3. Go to Thikaa AI to configure

## FAQ

### Do I need a Thikaa account?

Yes, you need a Thikaa account to use this plugin. You can sign up at https://thikaa.
com/register

### Is it free?

The plugin is free. Thikaa offers various pricing plans for the AI chatbot service.

### Does it work without WooCommerce?

Yes! The plugin works on any WordPress site. WooCommerce features are optional.

### Does it work with WhatsApp?

Yes! When connected to Thikaa, your customers can chat and track orders via WhatsApp,
Telegram, Facebook, Instagram, and SMS.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Thikaa AI” is open source software. The following people have contributed to this
plugin.

Contributors

 *   [ ThikaaBot ](https://profiles.wordpress.org/thikaa/)

[Translate “Thikaa AI” into your language.](https://translate.wordpress.org/projects/wp-plugins/thikaa-ai-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/thikaa-ai-chat/), check
out the [SVN repository](https://plugins.svn.wordpress.org/thikaa-ai-chat/), or 
subscribe to the [development log](https://plugins.trac.wordpress.org/log/thikaa-ai-chat/)
by [RSS](https://plugins.trac.wordpress.org/log/thikaa-ai-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.2.2

 * Minor fixes and stability improvements

#### 1.2.1

 * Fixed icon sizing in features card
 * Improved CSS compatibility with WordPress admin

#### 1.2.0

 * Renamed to Thikaa AI
 * Made WooCommerce optional
 * Added WooCommerce mode toggle
 * Works on any WordPress site
 * Profile pictures for connections

#### 1.1.0

 * Added multi-channel support
 * Added connection management
 * Improved profile pictures

#### 1.0.0

 * Initial release
 * Store connection
 * Order and customer sync
 * Chat widget embedding
 * Bulk sync functionality

## Meta

 *  Version **1.2.2**
 *  Last updated **7 hours ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 5.8 or higher **
 *  Tested up to **6.8.5**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI](https://wordpress.org/plugins/tags/ai/)[chatbot](https://wordpress.org/plugins/tags/chatbot/)
   [live chat](https://wordpress.org/plugins/tags/live-chat/)[whatsapp](https://wordpress.org/plugins/tags/whatsapp/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/thikaa-ai-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/thikaa-ai-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/thikaa-ai-chat/reviews/)

## Contributors

 *   [ ThikaaBot ](https://profiles.wordpress.org/thikaa/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/thikaa-ai-chat/)