The Events Calendar is a carefully crafted, extensible plugin that lets you easily share your events. Beautiful. Solid. Awesome.
First, make sure that you're running the latest version of The Events Calendar (4.0 as of this release). If you're running Events Calendar PRO it needs to match the version number of The Events Calendar. And if you've got any other add-ons, make sure those are current / running the latest code as well.
The most common issues we see are either plugin or theme conflicts. You can test if a plugin or theme is conflicting by manually deactivating other plugins until just The Events Calendar is running on your site. If the issue persists from there, revert to the default Twenty Fourteen theme. If the issue is resolved after deactivating a specific plugin or your theme, you'll know that is the source of the conflict.
Note that we aren't going to say "tough luck" if you identify a plugin/theme conflict. While we can't guarantee 100% integration with any plugin or theme out there, we will do our best (and reach out the plugin/theme author as needed) to figure out a solution that benefits everyone.
Users of the free The Events Calendar should post their questions in the plugin's WordPress.org forum, which we hit about once a week (usually on Wednesdays). Please make sure to read our sticky post providing an overview of the support we provide free users BEFORE posting. If you find you're not getting support in as timely a fashion as you wish, you might want to consider purchasing a PRO license.
If you're already a PRO user, you're entitled access to our more actively-monitored Events Calendar PRO forum on our website. We can provide a deeper level of support here and hit these forums on a daily basis during the work week. Generally, except in times of increased support loads, we reply to all comments within 24-48 hours during the business week.
Events Calendar PRO can be purchased directly on our website. There are five (5) license types available, and all licenses include 1 year of access to support + updates.
Absolutely. If you're not finding your questions answered on the product pages, hit up our pre-sales forum on our site. You can save yourself some time by reviewing the threads first to verify if your question has already been asked. If it hasn't, post a new thread as a guest. We'll get you a reply as quickly as we can, so you can make an informed decision regarding purchase.
Currently, the following add-ons are available for The Events Calendar:
We've got a UserVoice page where we're actively watching for feature ideas from the community. Vote up existing feature requests or add your own, and help us shape the future of the products business in a way that best meets the community's needs.
Check out our extensive knowledgebase for articles on using, tweaking, and troubleshooting our plugins.
Requires: 3.9 or higher
Compatible up to: 4.7.1
Last Updated: 2 weeks ago
Active Installs: 400,000+
148 of 311 support threads in the last two months have been marked resolved.
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