This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Support X – WordPress HelpDesk & Support Plugin

Description

Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork Desk in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at crmperks.com

Supported Ticket Systems

Key Features

  • Display all tickets related to a user in table form.
  • You can use shortcode to display a ‘Create a Ticket’ form.
  • You can prevent spams by enabling Google reCaptcha before submitting a ticket.
  • Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.
  • Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.

Premium Version.

Support X has a Premium version which comes with several additional features.

  • Phone Number field
  • File Attachments
  • Custom Fields
  • Ticket Tags

Upgrade to Pro version

Our Free Plugins

Screenshots

  • Tickets Table.
  • Create Ticket.
  • View Ticket.
  • Help Scout APP.
  • Ticket System Settings.

FAQ

Where can I get support?

Our team provides free support at https://www.crmperks.com/contact-us/.

Contributors & Developers

“Support X – WordPress HelpDesk & Support Plugin” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.1

  • Fixed table and forms styling.

1.0.0

  • Initial release.