This plugin hasn’t been updated in over 2 years. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

Support Tickets v2

Description

Support Tickets is a WordPress plugin which allows you to create and manage a simple support ticket system or helpdesk system on your WordPress site. If you are offering a support service and are looking for a simple tool to help you with that, Support Tickets is an excellent choice.

This code has been forked with the permission of the original author Takayuki Miyoshi @takayukister
This fork contains bug fixes.
The original code can be found at https://wordpress.org/extend/plugins/support-tickets/

The plugin is based on Contact Form 7 plugin.

Home page

Multilingual Support

You will have the ability to make a “multilingual support ticket system” with this plugin. This plugin allows you to write messages in your language and ask a professional translator to translate your message to another user’s language. This feature utilize the WPML plugin, so you need to install the plugin beforehand.

Translators

Screenshots

  • screenshot-1.png

Installation

  1. Upload the entire support-tickets-v2 folder to the /wp-content/plugins/ directory.
  2. Activate the plugin through the ‘Plugins’ menu in WordPress.

You will find ‘Support’ menu in your WordPress admin panel.

FAQ

If you have questions, please check the Home page.

Contributors & Developers

“Support Tickets v2” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

2.0.1

  • Addressed an issue that caused the ajax posting method to fail.
  • Added the ability to mark a ticket as read.
  • Ensured that multiline fields display multiple lines in the ticket admin page.
  • Made the ticket number display tickets admin page.

1.0.1

  • Bug fix: Additional fields don’t show up.
  • Bug fix: Backslashes disappear.
  • Call $captcha->cleanup() if callable. Shorten cleanup period to 1h.