Title: Sukar Live Chat
Author: sukario
Published: <strong>October 11, 2026</strong>
Last modified: October 11, 2026

---

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# Sukar Live Chat

 By [sukario](https://profiles.wordpress.org/sukario/)

[Download](https://downloads.wordpress.org/plugin/sukar-live-chat.1.3.0.zip)

 * [Details](https://wordpress.org/plugins/sukar-live-chat/#description)
 * [Reviews](https://wordpress.org/plugins/sukar-live-chat/#reviews)
 *  [Installation](https://wordpress.org/plugins/sukar-live-chat/#installation)
 * [Development](https://wordpress.org/plugins/sukar-live-chat/#developers)

 [Support](https://wordpress.org/support/plugin/sukar-live-chat/)

## Description

Sukar puts a live chat on your WordPress site with an AI assistant that has read
your website. It answers visitors in seconds, day and night, helps them pick the
right product, and brings in your team when a person is needed. This plugin connects
your site to your [Sukar.io](https://sukar.io) account, with no code editing.

#### An AI assistant that sells, not just answers

 * **Trained on your own site.** Sukar reads your pages, FAQs and products, so answers
   come from your real prices, shipping and return policies — not generic guesses.
 * **Knows your WooCommerce catalog.** It recommends products from your store with
   photos, prices and links, and talks about the product the shopper is looking 
   at.
 * **Helps close the sale.** It can share your discount codes and offers, answer
   last-minute questions, and reach out to shoppers who are about to leave the cart
   page.
 * **Captures leads.** When someone is interested but not ready, it asks for their
   email so your team can follow up.
 * **Hands off to a person.** When a visitor asks for a human, or the AI isn’t sure,
   your team is alerted. If nobody is online, it takes the visitor’s email so you
   can reply later.
 * **Sounds like your brand.** Pick a playbook for your business (sell more, support
   customers, capture leads or book appointments), a voice, and an assistant name
   and photo.
 * **Speaks your visitors’ language.** It can detect the visitor’s language and 
   reply in it.

#### Live chat for your team

 * **Shared inbox** for every conversation, with dates, history and the visitor’s
   details.
 * **Live visitors:** see who is on your site right now, which page they’re on, 
   how long they’ve been browsing and what they’ve bought.
 * **Jump in any time.** Reply to any chat and the AI steps back while you’re talking;
   it picks up again when you go quiet.
 * **Email alerts** when a visitor needs a person or a new conversation starts while
   you’re away.
 * **Email and WhatsApp** in the same inbox: email on paid plans, WhatsApp on Pro.

#### Built for WordPress and WooCommerce

 * Set up in two minutes: paste your Widget Key and you’re live.
 * Recognizes logged-in WordPress users, so you know who you’re talking to.
 * WooCommerce: see the product a shopper is viewing, their cart, and orders they’ve
   placed.
 * Works with any theme. The widget loads asynchronously and doesn’t block your 
   pages.

#### Plans

Sukar has a free plan forever (100 conversations and 100 AI replies a month, 1 website),
and every new account gets 7 days of Pro free — no credit card. Paid plans add more
conversations and AI replies, more websites and team members, WhatsApp and team 
features. See [sukar.io/pricing](https://sukar.io/pricing).

#### How it works

 1. Sign up free at [sukar.io](https://sukar.io/register) and add your website.
 2. Install this plugin from **Plugins > Add New** (search for “Sukar Live Chat”) and
    activate it.
 3. Open **Sukar Chat** in the admin sidebar, paste your Widget Key and click **Connect**.

### External services

This plugin connects your site to Sukar.io, a third-party live chat service. It 
is required for the plugin to work. Nothing is loaded until you enter a Widget Key.

When a Widget Key is set, every front-end page loads the chat widget script from`
https://api.sukar.io/widget.js` (or the API URL set under Advanced settings). The
widget then connects to the Sukar.io servers to send and receive chat messages.

The following data is sent to Sukar.io:

 * Your Widget Key and the address of the page the visitor is on, every time a page
   loads.
 * Messages the visitor types in the chat, and any name or email they give in the
   chat.
 * If **Auto-identify users** is on (default) and the visitor is logged in to WordPress:
   their display name and email address.
 * If **WooCommerce tracking** is on (default) and WooCommerce is active: the product
   being viewed (ID, name, price, URL, currency) and the cart total and item count.
 * On the WooCommerce order confirmation (“order received”) page: the order number,
   order total and currency, so you can see what each visitor bought. The page address
   is sent without its query string, so order keys are not shared.

Both options can be turned off under **Sukar Chat > Advanced settings**.

Sukar.io [Terms of Service](https://sukar.io/terms) and [Privacy Policy](https://sukar.io/privacy).

## Screenshots

[⌊Connect your Sukar account with your Widget Key.⌉⌊Connect your Sukar account with
your Widget Key.⌉[

Connect your Sukar account with your Widget Key.

[⌊Connected: the chat widget is live on your site.⌉⌊Connected: the chat widget is
live on your site.⌉[

Connected: the chat widget is live on your site.

## Installation

 1. In your WordPress admin, go to **Plugins > Add New**, search for **Sukar Live Chat**,
    click **Install Now** and then **Activate**.
 2. Go to **Sukar Chat** in the admin sidebar.
 3. Paste your Widget Key (from your Sukar.io dashboard under **Integrations > WordPress**)
    and click **Connect**.

The chat widget appears on your site right away.

## FAQ

### Where do I find my Widget Key?

Log in to your [Sukar.io dashboard](https://sukar.io/dashboard), open **Integrations
> WordPress** and copy your Widget Key.

### Does this slow down my website?

No. The widget script loads asynchronously and doesn’t block page rendering.

### Does it work with WooCommerce?

Yes. When WooCommerce is active, your agents can see the product a shopper is viewing
and their cart total while chatting.

### Does it identify logged-in users?

Yes. With **Auto-identify users** on, the name and email of logged-in users are 
shared with your chat agents. You can turn this off under Advanced settings.

### Is there a free plan?

Yes. Sukar has a free plan forever, and new accounts get 7 days of Pro free without
a credit card. You can upgrade at any time from your Sukar dashboard.

### Where do the AI’s answers come from?

From your own website. When you add your site, Sukar reads your pages and products,
and you can add FAQs, Q&A pairs and business facts like shipping and return policies.
The assistant says so when it doesn’t know, and offers to bring in your team.

### Can I take over from the AI?

Yes. Reply to any conversation from your Sukar dashboard and the AI stops answering
while you’re in the chat.

### Do I need to edit my theme?

No. The plugin adds the widget to every page for you.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Sukar Live Chat” is open source software. The following people have contributed
to this plugin.

Contributors

 *   [ sukario ](https://profiles.wordpress.org/sukario/)

[Translate “Sukar Live Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/sukar-live-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/sukar-live-chat/), 
check out the [SVN repository](https://plugins.svn.wordpress.org/sukar-live-chat/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/sukar-live-chat/)
by [RSS](https://plugins.trac.wordpress.org/log/sukar-live-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.3.0

 * One-click connect: the “Connect” button in your Sukar dashboard opens this page
   with your Widget Key already filled in
 * After activation, the plugin opens its settings page so you can connect right
   away

#### 1.2.0

 * Widget now loads through the WordPress script loader (async, in the footer)
 * Admin styles and scripts moved to separate files, loaded only on the plugin page
 * Translation-ready admin screen
 * Cleaner settings page

#### 1.1.0

 * New settings page design with connect/disconnect

#### 1.0.0

 * Initial release
 * Widget injection via settings page
 * Auto-identify logged-in WordPress users
 * WooCommerce product view and cart tracking

## Meta

 *  Version **1.3.0**
 *  Last updated **4 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.3 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 7.4 or higher **
 * Tags
 * [AI Chatbot](https://wordpress.org/plugins/tags/ai-chatbot/)[customer support](https://wordpress.org/plugins/tags/customer-support/)
   [live chat](https://wordpress.org/plugins/tags/live-chat/)[sales](https://wordpress.org/plugins/tags/sales/)
   [woocommerce](https://wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://wordpress.org/plugins/sukar-live-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/sukar-live-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/sukar-live-chat/reviews/)

## Contributors

 *   [ sukario ](https://profiles.wordpress.org/sukario/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/sukar-live-chat/)