Title: StoreSage – AI Product Chat for WooCommerce
Author: jknetworks
Published: July 20, 2026
Last modified: July 21, 2026
---
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# StoreSage – AI Product Chat for WooCommerce
By [jknetworks](https://profiles.wordpress.org/jknetworks/)
[Download](https://downloads.wordpress.org/plugin/storesage-ai-chat.0.5.13.zip)
* [Details](https://wordpress.org/plugins/storesage-ai-chat/#description)
* [Reviews](https://wordpress.org/plugins/storesage-ai-chat/#reviews)
* [Installation](https://wordpress.org/plugins/storesage-ai-chat/#installation)
* [Development](https://wordpress.org/plugins/storesage-ai-chat/#developers)
[Support](https://wordpress.org/support/plugin/storesage-ai-chat/)
## Description
Add an AI chatbot to your WooCommerce store that answers pre-sale product questions
on the product page itself. StoreSage reads your live catalog — real price, real
stock — so shoppers get grounded answers instead of invented specs, and you get
to see which conversations actually made money.
**Grounded answers, or an honest “I don’t have that”**
* Real-time price & stock — read live from your store at answer time, never hallucinated.
* Product facts come only from your own catalog and store policies. Specs, ingredients,
and usage steps are never invented.
* When there is no grounding for a question, StoreSage does not make something
up and does not dead-end you with “contact the store”. It says so, then offers
two or three concrete things it can do right now — find a product, check size
and fit, look up shipping or returns.
* Every reply — including apologies and refusals — comes back in the same language
the shopper wrote in.
**Conversation intelligence — from chat log to revenue**
* Sales attribution: the chat add-to-cart purchase funnel per product, with attributed
revenue. Pure database aggregation, no AI cost.
* Unanswered-question mining: clusters the questions chat could not answer, so
your product knowledge gaps stop being invisible.
* AI fix drafts: drafts the product-description sections that close those gaps.
Nothing is published until you approve it.
**Knowledge quality audit**
* Right after install, StoreSage checks your catalog and policies for the six facets
shoppers ask about most — usage/how-to, ingredients/materials, size/volume, care/
storage, shipping, returns/refund — and shows which are covered and which are
missing.
* Runs on keyword heuristics against your own content. No AI is called, so it costs
nothing.
**Also in the box**
* Inline or floating widget
* Suggested question chips
* In-chat product cards with add-to-cart
* Multi-tenant isolated knowledge per store — your catalog never mixes with another
seller’s
* Guardrails for profanity, competitor, and refund-promise handling; prompt-injection
and system-prompt extraction are refused
* Bring your own OpenAI or Anthropic key (BYOK) instead of using included credits
Part of the JK Composable Suite — works standalone, and when Revoo is installed
alongside it, verified review themes flow into the chat’s product knowledge.
### External services
StoreSage relies on the JK Networks StoreSage service to function:
1. **StoreSage AI chat service** (`storesage.mustkit.com`, operated by JK Networks).
To answer shopper questions, the plugin sends product data (titles, descriptions,
prices, stock from your WooCommerce catalog) and the visitor’s chat messages to
this service, which returns AI-generated answers. Required for the chat feature,
on both the Free and Pro plan. No payment data is sent here.
2. * Terms: https://mustkit.com/legal/service — Privacy: https://mustkit.com/legal/
privacy
3. **License activation** (via `platform.mustkit.com`). Upgrading to Pro happens entirely
on the mustkit.com website, outside the plugin — the plugin itself contains no
payment form. After you purchase there, you paste the license key it gives you
into the plugin’s Plan & Usage screen; the plugin sends that key to this service
to verify it and unlock your higher monthly credit limit. No card details ever
reach the plugin or this service.
4. * Refund/Payment terms: https://mustkit.com/legal/payment
5. **Support tickets** (via `platform.mustkit.com`). If you submit a question from
the Support tab, the plugin sends your message, site URL, and (if you attach it)
basic diagnostics (plugin/WordPress/PHP version) to this service so our team can
reply.
6. * Terms: https://mustkit.com/legal/service — Privacy: https://mustkit.com/legal/
privacy
7. **Anonymous usage reporting — opt-in, off by default** (via `storesage.mustkit.
com`). Only if you turn on “Share anonymous usage data” in the Assistant tab does
the plugin report your site domain, plugin version, and plan (free/licensed) once
every 24 hours, so it shows up in your account dashboard. Nothing is sent unless
you turn this on, and no catalog, chat, or visitor data is ever included.
8. * Terms: https://mustkit.com/legal/service — Privacy: https://mustkit.com/legal/
privacy
### Source Code
All JavaScript and CSS in this plugin is hand-written, human-readable source, shipped
exactly as authored — there is no build, transpilation, or minification step for
JS/CSS, so the files in `assets/` are the complete source themselves.
The bundled `vendor/jk-wp-sdk` PHP library is also hand-written source. During packaging
its PHP namespace is prefixed per product with PHP-Scoper (to prevent class collisions
when two of our plugins are active on the same site); this only renames namespaces
and the code remains fully human-readable.
## Screenshots
[⌊The chat on a live product page — a shopper asks, and gets a grounded answer with
the product right there in the conversation.⌉⌊The chat on a live product page —
a shopper asks, and gets a grounded answer with the product right there in the conversation
.⌉[
The chat on a live product page — a shopper asks, and gets a grounded answer with
the product right there in the conversation.
[⌊Home — see what the chat actually earned you this month, and the one thing worth
fixing next.⌉⌊Home — see what the chat actually earned you this month, and the one
thing worth fixing next.⌉[
Home — see what the chat actually earned you this month, and the one thing worth
fixing next.
[⌊Insights — which shopper questions turned into purchases, and where the conversations
stalled.⌉⌊Insights — which shopper questions turned into purchases, and where the
conversations stalled.⌉[
Insights — which shopper questions turned into purchases, and where the conversations
stalled.
[⌊Knowledge — decide exactly what the AI is allowed to answer from, and spot the
gaps before shoppers do.⌉⌊Knowledge — decide exactly what the AI is allowed to answer
from, and spot the gaps before shoppers do.⌉[
Knowledge — decide exactly what the AI is allowed to answer from, and spot the gaps
before shoppers do.
[⌊Assistant — the tone, policies, and the chat widget as it appears on your live
store.⌉⌊Assistant — the tone, policies, and the chat widget as it appears on your
live store.⌉[
Assistant — the tone, policies, and the chat widget as it appears on your live store.
## Installation
1. Install and activate WooCommerce.
2. Upload and activate StoreSage.
3. Open StoreSage settings, connect your license key, and train your catalog.
4. StoreSage works on the free plan out of the box. Pro is optional and is purchased
on mustkit.com — the plugin contains no payment form.
## FAQ
### Does StoreSage work with any WooCommerce theme?
Yes. The inline widget attaches to the standard WooCommerce product hook, and you
can point it at a different hook from the settings if your theme uses one. On block-
based product templates it falls back to rendering in the footer and repositions
itself into the product area. All widget styles are namespaced under their own root
element, so they do not collide with your theme’s CSS.
### Do I need my own OpenAI or Anthropic API key?
No. The chat runs on included credits, so you can install and be answering questions
without signing up for any AI provider. If you would rather call the model with
your own key, the settings screen has an optional “Use your own API key (BYOK)”
field that accepts an OpenAI or Anthropic key.
### Is there a free version?
Yes. The free plan includes a monthly allowance of shopper conversations and needs
no credit card. Every plugin feature is identical on Free and Pro — only the monthly
conversation limit differs.
### How does StoreSage avoid making up product specs?
Answers are grounded only in your own catalog and store policies, and price and
stock are read live from your store at the moment the question is asked rather than
remembered. When a question has no grounding in your content, the AI chatbot says
it does not have that information and offers two or three concrete things it can
do instead, such as finding a product or checking shipping and returns. Specs, ingredients,
and usage steps are never invented.
### What languages does the chat support?
The assistant replies in whatever language the shopper wrote in, including its apologies
and refusals. There is no per-language setup — you do not have to pre-configure
a list of supported languages.
### Where is my catalog data sent, and is it shared with other stores?
Product data and the visitor’s chat messages go to the StoreSage AI chat service
described in the “External services” section below, which returns the answer. Each
store’s knowledge is kept in its own isolated tenant, so your catalog is never mixed
with another seller’s or used to answer another store’s shoppers. No payment data
is sent to the chat service.
### Can the chat add products to the cart?
Yes. Product recommendations appear as in-chat product cards, and their add-to-cart
button goes through WooCommerce’s own AJAX add-to-cart endpoint, so your normal
cart, pricing, and fragments behave exactly as they do elsewhere on the store.
### How do I see which chats led to a sale?
The Insights screen shows the chat to add-to-cart to purchase funnel per product,
with the revenue attributed to those conversations. It is calculated by aggregating
your existing order and event data, so it costs no AI credits to look at.
### Does it slow down my product pages?
The widget’s CSS and JavaScript are enqueued in the footer, and in inline mode they
load only on product pages rather than across the whole site. The chat itself is
fetched from the service after the page has rendered, so it is not part of your
page’s initial render path.
### How do I upgrade to Pro?
Upgrading happens on mustkit.com, outside WordPress — the plugin has no payment
form and no card details ever reach it. After purchasing, you paste the license
key you receive into the plugin’s Plan & Usage screen, which raises your monthly
conversation limit.
## Reviews
There are no reviews for this plugin.
## Contributors & Developers
“StoreSage – AI Product Chat for WooCommerce” is open source software. The following
people have contributed to this plugin.
Contributors
* [ jknetworks ](https://profiles.wordpress.org/jknetworks/)
[Translate “StoreSage – AI Product Chat for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/storesage-ai-chat)
### Interested in development?
[Browse the code](https://plugins.trac.wordpress.org/browser/storesage-ai-chat/),
check out the [SVN repository](https://plugins.svn.wordpress.org/storesage-ai-chat/),
or subscribe to the [development log](https://plugins.trac.wordpress.org/log/storesage-ai-chat/)
by [RSS](https://plugins.trac.wordpress.org/log/storesage-ai-chat/?limit=100&mode=stop_on_copy&format=rss).
## Changelog
#### 0.5.13
* Change: the top-bar credit indicator now shows used / total (e.g. “10 / 500 credits”)
and has a distinct color so it stands out from the plan badge.
#### 0.5.12
* New: monthly credit balance now shows in the top bar next to your plan badge (
e.g. “1,985 / 2,000 credits left”). It is read directly in the browser, so it
displays reliably even when the server-side usage call is blocked by the host.
#### 0.5.11
* Fix: “Train all” no longer bounces you to the Home screen — it returns to the
Knowledge screen so you can see the updated training coverage. Removed a duplicate
handler that also pointed at a non-existent server route.
#### 0.5.10
* Fix: the chat could fail with a “chat token expired” error on cached product
pages (the signed chat token is short-lived and was embedded in the cached HTML).
The widget now fetches a fresh token from your site and automatically retries
once on expiry, so the chat keeps working regardless of page caching or how long
the page has been open.
#### 0.5.9
* New first screenshot showing the chat answering on a real product page, and a
matching caption. Screenshot-only change.
#### 0.5.8
* No functional changes. The bundled SDK’s scoped PHP namespace now starts with
the plugin’s own prefix (`Storesage_ai_chat\Scoped\…` instead of `JKWP\Scoped\…`)
to satisfy the WordPress coding standard that all global namespaces be plugin-
prefixed. This is a mechanical rename only; behaviour is unchanged.
* Added a Frequently Asked Questions section covering theme compatibility, API
keys, the free plan, grounding, languages, data handling, add-to-cart, sales
attribution, page performance, and upgrading.
* Rewrote the short description, the opening paragraph, and the screenshot captions
for clarity, and noted in Installation that the plugin works on the free plan
out of the box.
#### 0.5.6
* Reformatted long single-line statements in the widget and admin JavaScript for
readability, and documented in the new “Source Code” section that all JS/CSS
ships as hand-written, unminified source (no build step).
* The public provisioning-challenge REST route no longer returns the raw challenge:
it now responds only with a one-way SHA-256 digest (404 when no provisioning
is pending), so the endpoint exposes no secret material.
#### 0.5.5
* Review feedback round: the Revoo review-knowledge integration no longer checks
for any license — it works free whenever both plugins are active.
* Removed the “Require valid license” toggle and the last license-related restriction
wording; updates are delivered free via WordPress.org for everyone.
* All inline SVG icon and metric card output is now escaped through `wp_kses`/`
esc_attr`.
* Support requests now use the correct service endpoint (`platform.mustkit.com`).
#### 0.5.1
* Fixed WP.org automated scan failures: “Tested up to” bumped to the current WordPress
release (7.0), and added the missing `languages/` folder that the Domain Path
header pointed to.
#### 0.5.0
* WordPress.org guideline compliance pass: removed the in-plugin PayPal checkout(
upgrading now happens on mustkit.com; the plugin only links out and accepts a
license key) and removed all local license checks that hid or capped features—
every plugin feature is now identical on Free and Pro, only your monthly credit
limit changes.
* Installation reporting is now off by default and only runs if you explicitly
turn on “Share anonymous usage data” in Assistant settings.
* Updates are now delivered through WordPress.org’s own update system instead of
a custom in-plugin updater.
* Bundled the Pretendard admin font locally instead of loading it from a CDN; moved
remaining inline `